Is Hotel City Centre pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel City Centre?

Extended parking is free at this property.

Does Hotel City Centre provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 1000 per room applies.

Where is Hotel City Centre located?

Located in Vasant Vihar, this hotel is 0.9 mi (1.5 km) from Worldmark and within 3 mi (5 km) of Nelson Mandela Road and Jawaharlal Nehru University. DLF Promenade Vasant Kunj and DLF Emporio Vasant Kunj are also within 3 mi (5 km). Delhi Aero City Station is 13 minutes by foot.

Reviews, Deals & Photos 2025

4/10 Poor

Verified traveler

Dec 10, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty Rooms & Poor Service

Dirty Rooms..! No choices for breakfast..you have to pay extras for breakfast.. Their Customer service is very bad..we check in very late at 10.30pm and requested for late check out around 3.30pm for next day since we had fligh to catch at night. During check in time they told us no problem with late check out..But The next day the call us and ask us to leave by noon. The hotel rooms was empty but still they refused to allow us to stay until 3pm.Very bad experience.

Stayed 1 night in Dec 2017

2/10 Terrible

Siddiqui, Tokyo

Nov 22, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Narrow street, taxi driver can't find the location

Worst hotel in my 30 years travel experience. Dirty bed sheets dirty towels, hairs all over the bed and floor. Dust bin full of garbage. No hot water no shampoo no any option for iron. No elevator to my fourth floor room. Credit card not accepted no receipt for cash payments.

Stayed 1 night in Nov 2017

6/10 Okay

Mikhaila

Sep 29, 2017

Liked: Staff & service

Disliked: Cleanliness

Average and expensive

At first glance the room looked alright but at a closer look it wasn't clean. There was hair (short and curly ones) under the blanket and pillows, the bins were not emptied and the toilet seat had dirty foot prints on it. However, I told them and was immediately moved to a cleaner room, tho still not fabulous, it was much better and I then had a good night's rest. The staff were helpful enough but the 'breakfast included' I had to pay for and it was not good at all.

Stayed 1 night in Sep 2017

2/10 Terrible

Rakesh, India

Sep 1, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad location. Water logging at approach.

Very uncomfortable. Water taps found broken. Water leakage from tank. Shifted room thrice. All the three rooms water tap broken. Not given original bill.

Stayed 2 nights in Aug 2017

2/10 Terrible

ちーぱぱ, 日本

Aug 26, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

割引率が高いので、泊まってみましたが、、、

ベットのシーツは替えられてなく、トイレやシャワーの水周りが汚い。元々の料金が高すぎる。１０００円以下であれば、良いかも。

Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveler

Jul 27, 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

It is Horrible . There is Nothing in the room. it is scary. Word can't describe the horrible stay

Stayed 1 night in Jul 2017

2/10 Terrible

Nami, S

Jul 26, 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

shocked that Expedia booked this hotel

We were not informed that this hotel does not have a regular road and has a very bumpy route to reach to. It is situated in a very narrow lane with crowded neighborhood with a bad view. Bathroom was not at all what I expected. Bed was OK. Staff was supportive. Overall experience was not good.

Stayed 2 nights in Jul 2017

8/10 Good

Piyush, Lucknow

Jul 2, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice budget hotel to stay near airport!!

Its a low budget hotel and is close to airport. Room was big and nice. Hotel doesnt has a resturant, so you will get only breakfast and rest of the meals either you can order online or hotel staff will care of it. The manager/owner Mr. Bhupal is friendly and helpful. So its a nice stay a very low cost.

Stayed 2 nights in Jun 2017

2/10 Terrible

Sandy

May 11, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A disgusting place do not stay here

Dirty dirty dirty. This hotel has never been cleaned. No lift no nothing that they say they have. Everything broken.so filthy dirty really. Don't stay there. I was scared for my safety

2/10 Terrible

zapshot, US

May 8, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse hotel one could ever imagine of..

Very bad location. Felt afraid to walk to the hotel at night,its in middle of no where only name is city center. Orbitz should remove these kind of hotel from listing cuz i felt cheated when i reached the hotel seeing 3 and half star at orbits.Dirty bed even can see hairs on it.Worse Toilet. No tv Signal. AC not working .

2/10 Terrible

Rajnish, Singapore

May 8, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse hotel experience ever

I have stayed in several hotels, but this one is one of the worse experience. I arrived late around 11 pm, and taxi cannot find the hotel. When I reached, they give me room which was practically impossible condition to live - stingy bathroom, carpet was super dirty, mattress and bedsheets had smell. I am writing review to request expedia to remove this hotel from listing

8/10 Good

Eeva-Liisa

Apr 22, 2017

Liked: Staff & service, property conditions & facilities, room comfort

I got a nice room but there wasn't wifi. I was moved into another room where I didn't have a proper window but the wifi was working. Maybe I was just unlucky. Otherwise the place was ok.

2/10 Terrible

manojit, guwahati

Apr 13, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Forgettable hotel experience

Bad location, stingy rooms, very very unclean, horrible room service. Please stay away from such hotels

4/10 Poor

Verified traveler

Feb 22, 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

Don't stay there.

This hotel is all that can go wrong. 1 - Very difficult to find, you gotta go through a parking lot with very weird people to find it. 2 - They don't take credit card!!! 3 - The room was not clean, the AC was barely working. 4 - No hot water. I know this is India, but if you do a couple more KM from the airport there are cheaper and more clean options.

6/10 Okay

Mani, Texas

Jan 23, 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

Remote location and uncomfortable room.

My experience is close of horrible. The hotel mentioned that they didn't receive the confirmation from expedia and the front desk guy is kind enough to let me in and he requested me to contact expedia. Upon contacting from India to USA through friends and thereby expedia, the issue is resolved. The room is very unclean and very cold (happened to be there in fall) and the huge issue is with having no heater in room and no hot water. Made several complaints to front desk for hot water and finally received 3 buckets of warm water. There is no lift and hardly managed with the luggage and all. Biggest issue with no hot water in room. Also the location of hotel is remote and not every taxi knew about it. No hotels or any mall nearby, very remote location.

2/10 Terrible

Verified traveler

Dec 2, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing published about the hotel is true.

The hotel is running down and kept dirty. Not Healthy FOR anyone. There is no hot water, no internet, the ambiance is deplorable. The beds are filthy, bed sheets, blankets are not washed. The service and environment is a lie. The hotel is situated in an area where there is no road to access.

10/10 Excellent

vish, s

Oct 11, 2016

Liked: Cleanliness, staff & service, property conditions & facilities

Room cleanliness was pathetic

No cleanliness tv not working AC not working staff least bothered abt the guest

2/10 Terrible

Ashish, USA

Feb 10, 2016

Disliked: Cleanliness, property conditions & facilities, room comfort

Very bad experience!!!

I booked this hotel for my wife and daughter as it was near to the Airport. The actual hotel was nothing like the photos on the website. No hot water after 12:00 PM! Only bread-butter for breakfast. No other choice. They should write Bread-(no Butter) on the website instead of Free Breakfast. Rooms were not clean. Bathroom was dirty. No good restaurants in the walkable distance. Hotel staff was helpful.

2/10 Terrible

Verified traveler

Feb 10, 2016

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Verschrikkelijk

Het enige voordeel was dat het dichtbij het vliegveld was gelegen. Mijn eerste kamer had geen douche en stonk, mijn tweede kamer stonk nog meer en in mijn bed lagen allemaal haren. Het bed was duidelijk niet schoongemaakt. Op de site stond een warme douche en lopend buffet in de ochtend. Ik had geen warm water en kreeg een botherham met een ei naar mijn kamer gebracht. Nog nooit in zulke erge stank geslapen

4/10 Poor

Yvonne

Feb 1, 2016

Disliked: Cleanliness, staff & service, room comfort

Inget vidare ens för ett budgethotell

Vi bodde här 2 nätter vid 2 olika tillfällen, i samband med flygresor. Hotellet ligger undanskymt på en bakgata och inte ens taxichaufförerna hittar dit, men det ligger nära flygplatsen. Första natten var rummet rökigt när vi kom och andra gången fick vi ett annat, rökfritt, rum. Som vanligt i Indien, inga fönster, men det vänjer man sig vid. Däremot var allt fuktigt: handdukar, lakan och kläderna man skulle ha på sig på morgonen eftersom de inte har någon uppvärmning. Vi var tvungna att be om både överlakan, handdukar och toapapper efter att vi kommit in på rummet. Badrumsgolvet täckes av urinstinkande vatten pga läckage på kranar och slangar. Varken tv eller sänglampor fungerade, trots att de fanns på rummet, för ovanlighetens skull. I det ena rummet gick ena lampan inte att släcka, utan vi fick skruva ur glödlampan. I receptionen stod 5 personer, som egentligen inte gjorde något alls. De kunde ha bedrivit tiden med att städa rummen till exempel. Tjocka golvmattor, som inte skakats eller dammsugits de senaste åren, en väggfläkt som var alldeles luddig av svart damm, mögel i badrummet och fuktfläckar i taket. Nej, jag kommer inte att bo här igen, och vill inte att någon annan gör det heller.

2/10 Terrible

Verified traveler

Jan 28, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Lucy, UK

Jan 12, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most dreadful hotel ever!

We had booked this hotel due to its proximity to the airport as we were arriving at midnight. Despite having booked via Expedia several weeks before the hotel staff appeared to panic on our arrival as not sure they were expecting us. We were however, eventually shown to our rooms but horrified by the appalling conditions. The carpet was covered in stains as were the unclean bed sheets, which had a filthy duvet cover. The mattress was like a thin sheet of foam. The bathroom was also dirty, someone had excreted in the toilet and there was no toilet paper. The telephone in the room was broken and there were dangerous exposed wires hanging from walls. The top floor was a building site. We had booked to stay two nights but left immediately and were left with the inconvenience and expense of finding another hotel so late at night. I would suggest that any positive reviews for this hotel have not been verified as the overall standard of this hotel is very, very poor.

2/10 Terrible

Joseph, San Diego CA USA

Jan 3, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT BE FOOLED BY THE PICTURES- BAD HOTEL

Warning- Look else where. Place was very dirty, dirty A-Z. No toilet paper, no Soap, Dirty Towel, All sheets were old and not washed. No utility few hours a day, no Internet. OLD Building, bad walls. All rooms smell and not clean. Hotel in felty place. Not ready to be licensed as a hotel. I checked and checked out with in 1 hour. Staff was few young guys. Be Aware of fake pictures. Regards- Joseph USA

2/10 Terrible

Nigel, Brimingham

Dec 29, 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst Hotel I have ever experienced

Quite difficult to find in back streets through a big parking area. Friendly staff but an awful room. Damp was collapsing the plaster on side wall of the bedroom and there was a hole in the bathroom ceiling, No hot water or toilet paper, TV broken and the breakfast was 4 slices of cold but hard bread and 2 tiny cups of tea served in the one chair room as there is no dining area. Also our promised airport transport had not been booked until we arrived on time ready to go!

6/10 Okay

Andrew, Chicago

Dec 15, 2015

Liked: Staff & service

Disliked: Cleanliness

Decent for one night

Decent for one night before or after a flight. Included airport pickup.

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Reviews

Hotel City Centre Reviews

4.0

3.8

5.4

4.2

Reviews

4/10 Poor

Verified traveler

Dirty Rooms & Poor Service

Verified traveler

2/10 Terrible

Siddiqui, Tokyo

Narrow street, taxi driver can't find the location

Siddiqui

6/10 Okay

Mikhaila

Average and expensive

Mikhaila

2/10 Terrible

Rakesh, India

Very bad location. Water logging at approach.