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ホリデイ イン ニューデリー マユール ビハール ノイダ IHG ホテルの口コミ

4.5 out of 5
ホリデイ イン ニューデリー マユール ビハール ノイダ IHG ホテル
13A Mayur Vihar, District Centre, New Delhi, Delhi N.C.R

口コミ

8.2

とても良い

評価 10 - 182 件の口コミ中 74 件が非常に良い" "
評価 8 - 182 件の口コミ中 70 件が良い" "
評価 6 - 182 件の口コミ中 18 件が普通" "
評価 4 - 182 件の口コミ中 5 件が不満" "
評価 2 - 182 件の口コミ中 15 件が非常に不満" "

8.6/10

清潔度

8.4/10

スタッフとサービス

7.6/10

設備とサービス

8.4/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Shigehiro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 8 泊滞在
Gmからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Shigehiro,Thank you so much for sharing your valuable feedback with us. We really appreciate and wish to welcome you back soon. Warm regards, Anurag RaiGeneral Manager

6/10 (普通)

Tetsuya

出張
良かった点 : スタッフとサービス
施設全体が古いです。外の道路を走るクルマのクラクション音がうるさい
2024 年 1 月に 3 泊滞在
Gmからの返信 (投稿日 : 2024 年 1 月 27 日)
お客様、 貴重なご意見をお寄せいただき、誠にありがとうございます。 ご滞在中はご不便をおかけして誠に申し訳ございませんが、現在ソフト改修工事中であることをお知らせいたします。またの機会がございましたら、またのご来館を心よりお待ちしております。 敬具、 スプラバス・ロイ・チョードリー ゼネラルマネージャー

10/10 (非常に良い)

TAKUYA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was clean and comfortable.
Gmからの返信 (投稿日 : 2023 年 5 月 26 日)
Dear Takuya,Thank you so much for sharing your valuable feedback with us. We are glad that you liked the room and cleanliness of the hotel.We wish to welcome you back soon.Warm regardsSuprabhath Roy Chowdhury General Manager

10/10 (非常に良い)

MASAKAZU

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
仕事で利用しましたが、日本人も安心して泊まれるとても綺麗なホテルです。 またよろしくお願いします。
2023 年 4 月に 1 泊滞在
Gmからの返信 (投稿日 : 2023 年 4 月 25 日)
マサカジ様フィードバックをお寄せいただきありがとうございます。ご滞在全体をお楽しみいただけたことをうれしく思います。またのお越しをお待ちしております。敬具ロイ・チョードリーゼネラルマネージャー

8/10 (良い)

宿泊されたお客様

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ジムが使えたのが良かった
2019 年 4 月に 2 泊滞在
Kunal Shankerからの返信 (投稿日 : 2019 年 5 月 14 日)
お客様、 私たちはあなたの首都での滞在のために私たちを選ぶことに感謝します。 私たちはすぐに戻ってあなたを歓迎したいと考えています。 敬具 クナルシャンカー ゼネラルマネージャー

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度
予約していた禁煙のキングベットサイズの部屋が、確保されていなかった。チェックイン時に、「あなたの予約は部屋を指定していない。」と理不尽な理由を言われ、空いている部屋を強制的に充てがわれた。
2018 年 2 月に 2 泊滞在
GMからの返信 (投稿日 : 2018 年 3 月 12 日)
お客様、 私たちとあなたの貴重なフィードバックを共有してくれてありがとうございました。 高齢者のために訪問中にあなたに生じた不便をお詫びしております。あなたのフィードバックをメモし、チームと共有しました。 私たちはあなたの次の訪問にそれが取られることを確認します。私たちはあなたをすぐに歓迎することを楽しみにしています。 敬具 クナル・シャンカー ゼネラルマネージャー

2/10 (非常に不満)

Harwant

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
BEWARE.....I reserved the room thinking i would be offered a non smoking room. But when they took my payment and sent me the email confirmation It was a Smoking room. I tried to cancel the reservation immediately within 10 minutes of booking but it wont let me. Expedia got involved and they said, no worries you will be refunded as you have tried to cancel immediately. But to no avail. Holiday Inn did not even tried to contact me. So I lost $100 for a nights stay. I will report this matter to their management and do whatever possible to aware the people of this malpractice and deceptive policies.
2024 年 3 月に 1 泊滞在
Gmからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Harwant,Thank you so much for sharing your valuable feedback with us.We apologize for the inconvenience caused to you, however, please note that the reservation confirmation for a smoking room was sent to you based on your request of a smoking room on a non refundable rate. We did not receive any request for change of room allocation which we would have been happy to accommodate. The cancellation request received by the hotel mentioned a change of plan and therefore as per the policy for non refundable reservations, the retention was charged.We hope you understand and give us another opportunity to welcome you back soon.Warm regards,Suprabhath Roy ChowdhuryGeneral Manager

10/10 (非常に良い)

HAN

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Gmからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear HAN ,Thank you so much for sharing your valuable feedback with us. We really appreciate and wish to welcome you back soon. Warm regards, Suprabhath Roy Chowdhury General Manager

2/10 (非常に不満)

Mohsen

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Gmからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Mohsin,Thank you so much for sharing your valuable feedback with us. We are disappointed to see your rating and would like to hear the detailed feedback. We wish to welcome you back soon. Warm regards, Suprabhath Roy Chowdhury General Manager

6/10 (普通)

Bishwa

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Little dirty, but staff are very good and friendly.
2024 年 1 月に 2 泊滞在
Gmからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Bishwa,Thank you so much for sharing your valuable feedback with. We are glad that you were impressed by our team, however regret that we could not live up to your expectations with regards to cleanliness measures. I have addressed this to my housekeeping team and assuring you that it will be taken care of. We wish to welcome you back soon. Warm regards, Suprabhath Roy Chowdhury General Manager

2/10 (非常に不満)

Umang

気になった点 : スタッフとサービス、設備とサービス
The hotel refused to honor the booking for King size bed room despite booking in advance .The staff was rude and don't care attitude citing its not guaranteed . Defeats the purpose of advance booking and my trust on Holiday inn as a chain is seriously dented . Expedia to be fair, tried their best but really disappointed with Holiday Inn as a chain and is reflected by the fact that my next booking I avoided them . Would recommend Expedia should consider blacklisting such chain which doesn't keep guest first , which is the basic principal in hospitality industry !
Gmからの返信 (投稿日 : 2023 年 12 月 14 日)
Dear Umang,Thank you so much for sharing your valuable feedback with us. I am really disappointed to see that we could not live up to your expectations with regards to your check in experience and that we could not offer you the requested bed type. I completely understand that bed type preference is really important during the stay, however we could not offer you due to non availability of rooms. We have updated your profile preferences for the future visits and have briefed the team as well. Please accept my sincere apologies and give us another opportunity to welcome you back soon with improved services. Warm regards, Suprabhath Roy Chowdhury General Manager

4/10 (不満)

Bhupinder

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I booked a non smoking king size bedroom, upon checkin I was told “no you have booked a smoking room” which I disputed. They offered me a room with two single beds - non smoking . I complained to hotels.com
2023 年 11 月に 4 泊滞在
Gmからの返信 (投稿日 : 2023 年 12 月 4 日)
Dear Bhupinder,Thank you so much for sharing your valuable feedback with us. We really apologize for the inconveniences caused to you during check in. However, would like to share that due to high occupancy we could not provide the requested bed type. Hope you understand and give us another opportunity to welcome you back soon.Warm regards, Suprabhath Roy Chowdhury General Manager

2/10 (非常に不満)

Ranjit

2023 年 11 月に 1 泊滞在
Gmからの返信 (投稿日 : 2023 年 12 月 1 日)
Dear Ranjit, Thank you so much for sharing your valuable feedback with us. I really apologize for the inconvenience caused to you, rest assure it will be taken care of. We wish to welcome you back soon. Warm regards, Suprabhath Roy Chowdhury General Manager

6/10 (普通)

Vinaydeep

グループ旅行
良かった点 : 設備とサービス、施設のコンディションと設備
I was asked for a different price for my stay. However, after showing them the expedia booking, they agreed for the mentioned price.
2023 年 10 月に 2 泊滞在
Gmからの返信 (投稿日 : 2023 年 11 月 5 日)
Dear Vinaydeep,Thank you so much for sharing your valuable feedback with us. We apologise for the inconvenience caused to you and assuring you that it will be taken care of. We wish to welcome you back soon. Warm regards, Suprabhath Roy ChowdhuryGeneral Manager

8/10 (良い)

Hidde

2023 年 10 月に 2 泊滞在
Gmからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Hidde,Thank you so much for sharing your valuable feedback with us. We really appreciate and wish to welcome you back soon. Warm regards, Suprabhath Roy Chowdhury General Manager

6/10 (普通)

Mohammad

気になった点 : スタッフとサービス
2023 年 10 月に 1 泊滞在
Gmからの返信 (投稿日 : 2023 年 10 月 25 日)
Dear Mohammad Thank you so much for sharing your valuable feedback with us. We have taken a note of your star rating and wish to welcome you back soon.Warm regards, Suprabhath Roy Chowdhury General Manager

4/10 (不満)

Mohammad

出張, カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行, グループ旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Only checkin experience was good, restaurant staff needs to get educated
2023 年 10 月に 1 泊滞在
Gmからの返信 (投稿日 : 2023 年 10 月 22 日)
Dear Mohammad, Thank you so much for sharing your valuable feedback with us. I am happy to see that you were impressed by our front office team and really apologies for the inconvenience caused to you at the restaurant. I have personally addressed your concern with the team and it will be taken care of. We hope to welcome you back soon. Warm regards,Suprabhath Roy Chowdhury General Manager

6/10 (普通)

yoon joo

良かった点 : スタッフとサービス
엘레베이터 키카드가 매번 작동 안해서 애 먹음
2023 年 10 月に 1 泊滞在
Gmからの返信 (投稿日 : 2023 年 10 月 18 日)
친애하는 윤주님소중한 피드백을 공유해주셔서 진심으로 감사드립니다.투숙하시는 동안 불편을 끼쳐드려 죄송합니다. 나는 우리 팀에 브리핑했으며 이 문제는 처리될 것입니다.진심으로 사과드리며, 곧 다시 인사드릴 수 있는 기회를 주시기 바랍니다.따뜻한 안부 인사,수프라바스 로이 초두리총책임자

10/10 (非常に良い)

AMMAR

出張
2023 年 10 月に 3 泊滞在
Gmからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Ammar,Thank you so much for sharing your valuable feedback with us. We really appreciate and wish to welcome you back soon. Warm regards, Suprabhath Roy Chowdhury General Manager

2/10 (非常に不満)

Thuvarakeesan

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Aircondition, carpet
The air condition not working properly. That's why room is very cool. Then I chose Auto Switch. When off Aircondition automatically carpet smell coming. My wife felt very worst. TV also very small. Our room like a office.
2023 年 9 月に 2 泊滞在
Gmからの返信 (投稿日 : 2023 年 9 月 25 日)
Dear Thuvarakeesan,Thank you so much for sharing your valuable feedback with us. I am really disappointed to read that we could not live up to your expectations during the stay. I have personally addressed your concern with the team and assuring you that it will be taken care of. Please accept my sincere apologies and give us another opportunity to welcome you back soon with improved services. Warm regards, Suprabhath Roy Chowdhury General Manager

2/10 (非常に不満)

Raja

気になった点 : スタッフとサービス
.
2023 年 8 月に 1 泊滞在
Gmからの返信 (投稿日 : 2023 年 8 月 28 日)
Dear Raja,Thank you so much for sharing your valuable feedback with us. We really regret for the inconvenience caused to you during the stay. Rest assure it will be taken care of. Please accept my sincere apologies and give us another opportunity to welcome you back soon. Warm regards, Suprabhath Roy Chowdhury General Manager

2/10 (非常に不満)

Richa

2023 年 7 月に 1 泊滞在
Gmからの返信 (投稿日 : 2023 年 8 月 21 日)
Dear Richa, Thank you so much for sharing your valuable feedback with us. We regret for the inconvenience caused to you during the stay and assuring you that it will be taken care of.Please accept my sincere apologies and give us another opportunity to welcome you back soon. Warm regards Suprabhath Roy Chowdhury General Manager

8/10 (良い)

Kuldeep

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 7 月 26 日)
Dear Kuldeep,Thank you so much for sharing your valuable feedback with us.We really appreciate and wish to welcome you back soon.Warm regardsSuprabhath Roy ChowdhuryGeneral Manager

2/10 (非常に不満)

SIRAJU

気になった点 : スタッフとサービス、施設のコンディションと設備
verybad
2023 年 7 月に 2 泊滞在
Gmからの返信 (投稿日 : 2023 年 7 月 13 日)
Dear Siraju,Thank you so much for sharing your valuable feedback with us. We are sorry for the inconveniences caused to you during the stay due to default in iron. I assure you that it will be taken care of. Please accept my sincere apologies and give us another opportunity to welcome you back soon. Warm regards Suprabhath Roy Chowdhury General Manager

2/10 (非常に不満)

Jonathan

2023 年 7 月に 3 泊滞在
Gmからの返信 (投稿日 : 2023 年 8 月 3 日)
Dear Jonathan,Thank you so much for sharing your valuable feedback with us. We regret that we couldn't live up to your expectations and assure you that it will be taken care of.We wish to welcome you back soon. Warm regards Suprabhath Roy Chowdhury General Manager

10/10 (非常に良い)

Jose

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Trip to India
Hotel was amazing! Staff very professional! Really the ly make me feel like home ! Breakfast super super good ! 100 % agree
2023 年 5 月に 2 泊滞在
Gmからの返信 (投稿日 : 2023 年 5 月 31 日)
Dear Jose,Thank you so much for sharing your valuable feedback with us. We are glad that you had a great dining experience and our team could make your stay memorable. We wish to welcome you back soon.Warm regards Suprabhath Roy Chowdhury General Manager

10/10 (非常に良い)

Shivam

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 3 月に 1 泊滞在
Gmからの返信 (投稿日 : 2023 年 4 月 23 日)
Dear Shivam,Thank you so much for sharing your valuable feedback with us. We really appreciate and wish to welcome you back soon. Warm regards Suprabhath Roy Chowdhury General Manager

10/10 (非常に良い)

Somnath、Naperville

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stay was amazing.
2023 年 3 月に 2 泊滞在
Gmからの返信 (投稿日 : 2023 年 3 月 25 日)
Dear Somnath,Thank you so much for sharing your valuable feedback with us. We are delighted to read that you had an amazing stay and wish to welcome you back soon.Warm RegardsSuprabhath Roy Chowdhury General Manager

2/10 (非常に不満)

harsh

2023 年 3 月に 1 泊滞在
Gmからの返信 (投稿日 : 2023 年 3 月 23 日)
Dear Harsh,Thank you so much for sharing your valuable feedback with us. We regret that we could not live up to your expectations and would like to hear in detail so that we can make your next stay comfortable. We wish to welcome you back with warm hospitality.Warm RegardsSuprabhath Roy Chowdhury General Manager

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
Late at night I smelled the odor of the sewers.
2023 年 2 月に 3 泊滞在
Gmからの返信 (投稿日 : 2023 年 2 月 21 日)
Dear Anonymous, Thank you so much for sharing your valuable feedback with us. We regret for the inconvenience caused to you due to external factors. However, would like to share that we have aroma management inside the hotel. Hope you understand and give us another opportunity to welcome you back soon. Warm Regards Suprabhath Roychowdhury General Manager

10/10 (非常に良い)

Bhuvnesh

2023 年 2 月に 1 泊滞在
Gmからの返信 (投稿日 : 2023 年 2 月 14 日)
Dear Bhuvnesh,Thank you so much for sharing your valuable feedback with us. It feels great that you enjoyed our services and look forward to welcome you back soon. Warm Regards Suprabhath Roychowdhury General Manager

10/10 (非常に良い)

Vipulkumar

10/10 (非常に良い)

Suzette

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff is very friendly, helpful and welcoming. Clean, beautiful rooms Wonderful ameniies
2022 年 12 月に 1 泊滞在
Amanpreet Singh Sandhuからの返信 (投稿日 : 2022 年 12 月 6 日)
Dear Suzette,Thank you so much for sharing your valuable feedback with us.We are delighted that you liked our rooms and services.We wish to welcome you back soon.Warm RegardsAmanpreet Singh SandhuDirector Sales and Marketing

10/10 (非常に良い)

JOSE

2022 年 10 月に 4 泊滞在

10/10 (非常に良い)

Rajesh

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 10 月に 1 泊滞在

10/10 (非常に良い)

Manoj、ROANOKE

2022 年 9 月に 1 泊滞在

6/10 (普通)

Gyan

出張
Slightly run down in all areas
2022 年 9 月に 1 泊滞在
Gmからの返信 (投稿日 : 2022 年 9 月 19 日)
Dear Gyan,Thank you so much for sharing your valuable feedback with us.We regret that we could not live up to your expectations with regards to product.We are in a process of renovation and assure you of the positive changes in the hotel very soon. Your feedback is important as it gives us opportunity to improve and we wish to welcome you back soon.Warm RegardsSujith ChandrasekharanGeneral Manager

2/10 (非常に不満)

RAJAT、Toronto

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I never had to write a review but the worst experience at this hotel made me write this review. We booked 6 rooms and had multiple issues : 1st issue - 1 room booked under no smoking room had a strong smell of smoking, upon asking the help desk all they did was spraying a room freshener. We requested for a room change. When we thought the issues has been taken care, then we dealt with another leaking issue in the washroom and had to use the place as is. (I have a video) Next day when I went to concierge and spoke to manager and told him the issue, all he did was to ask us to send him the video of the leakage and no apology or concern. 2nd issue : Poor service - Upon asking a glass multiple times during breakfast, the service manager just showed us her hand and we had to wait 15 minutes for a glass. (morning of 4th September 2022) 3rd issue : When we checked out, the staff put someone else bag in our car. When they found out about it the manager called with no apology and asked me to come back to return the luggage ???? Then we told them to send someone else to pick the bag as its not our fault. When the other person came to pick up the bag all he said was "its okay" we came from 3 different cities and had great experience until we stayed at this hotel. mismanagement, poor hospitality, bad maintenance.
2022 年 9 月に 1 泊滞在

6/10 (普通)

Atul

2022 年 8 月に 1 泊滞在
Gmからの返信 (投稿日 : 2022 年 9 月 6 日)
Dear Atul,Many thanks for sharing your star rating with us.We regret that we could not live up to your expectations and hope to hear from you soon.Warm RegardsSujith ChandrasekharanGeneral Manager

2/10 (非常に不満)

Sumit

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
No words
2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

Balwant

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Good Breakfast with Fresh food and other eating options. Freindly staff. Good customer service.
2022 年 2 月に 2 泊滞在
GMからの返信 (投稿日 : 2022 年 3 月 7 日)
Dear Balwant, Many thanks for sharing your valuable feedback with us. We are delighted that you enjoyed the breakfast and overall services. We look forward to welcome you back soon. Warm Regards Sujith Chandrasekharan General Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 2 月に 3 泊滞在
GMからの返信 (投稿日 : 2022 年 2 月 23 日)
Dear Anonymous, Many thanks for sharing your valuable feedback with us. We are happy to see your rating and look forward to welcome you back soon. Warm Regards Sujith Chandrasekharan General Manager

4/10 (不満)

rahul

グループ旅行
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス、設備とサービス
Room service was good but waiter are terrible they never gave your rest amount when you ordered something in your room
2022 年 2 月に 1 泊滞在
GMからの返信 (投稿日 : 2022 年 2 月 23 日)
Dear Rahul, Many thanks for sharing your valuable feedback with us. We are extremely sorry for the discomfort you had during your stay. As per your discussion with our Front Office Manager with regards to inconvenience caused, please rest assure that your feedback is taken up with the concern team member very seriously. Corrective actions will be in place on your next visit. We request you to give us another opportunity so that we can depict our improved services. Looking forward to hear from you soon. Warm Regards Sujith Chandrasekharan General Manager

6/10 (普通)

Harish

家族旅行
良かった点 : スタッフとサービス
Peaceful stay, but lots of areas of opportunity for the management to look for. From room to service to food to housekeeping. Doesn't really give you a feeling of a 4 start property. But i can understand everone doing their job only. Overall OK experince.
2022 年 1 月に 19 泊滞在
GMからの返信 (投稿日 : 2022 年 2 月 18 日)
Dear Harish, Many thanks for sharing your valuable feedback with us. It feels great that you had a overall peaceful stay, however we have taken a note of your suggestions and will definitely work upon it. We hope you will give us another opportunity to welcome you back soon. Warm Regards Sujith Chandrasekharan General Manager

8/10 (良い)

Liban、Lebanon

良かった点 : 清潔度、設備とサービス
気になった点 : 施設のコンディションと設備
For the price, it's an unbeatable value. But the property in particular, it's definitely showing its age. The staff is courteous although, they did put me in a smoking room at first even though I specifically asked for a non smoking room at check in. When I got to the room and complained about it, they first said they can send someone with a room freshner (which is basically going to kill your lungs even more). I insisted on a different room and they obliged and moved me in 10 minutes. Breakfast is OK, nothing to write home about. But again, for the price, it's a great value overall.
2022 年 2 月に 3 泊滞在
GMからの返信 (投稿日 : 2022 年 2 月 18 日)
Dear Liban, Many thanks for sharing your valuable feedback with us. We are happy to read that you find our pricing competitive and the way your problem was handled by team. However, we are extremely sorry for the inconvenience caused to you during the stay. We assure you that no other guests feel this way again and hope you will give us another opportunity to welcome you back soon. Warm Regards Sujith Chandrasekharan General Manager

2/10 (非常に不満)

Aarzoo

出張, カップルで旅行
Unresponsive staff
2022 年 1 月に 1 泊滞在
GMからの返信 (投稿日 : 2022 年 2 月 4 日)
Dear Aarzoo, Thank you so much for sharing your valuable feedback with us. We are sorry for the inconvenience caused to you during your stay. Rest assure it will be taken care of. We hope you will give us another opportunity to welcome you back soon. Warm Regards Sujith Chandrasekharan General Manager

6/10 (普通)

宿泊されたお客様

出張
2021 年 11 月に 4 泊滞在
GMからの返信 (投稿日 : 2022 年 1 月 12 日)
Dear Anonymous, Many thanks for sharing your valuable rating with us. We regret to see your rating and would like you to share the review in details. Look forward to hearing from you soon. Warm Regards Sujith Chandrasekharan General Manager

10/10 (非常に良い)

Anup

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2021 年 11 月に 3 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Hotel is a brand name however property seems very old. I.e. big rooms but t.v is very small, old taps in room, mini fridge not cooling properly, no jet in toilets they don't even mention this big thing while booking.
2021 年 10 月に 1 泊滞在
GMからの返信 (投稿日 : 2021 年 11 月 8 日)
Dear Anonymous, Thank you so much for sharing your valuable feedback with us. We are extremely sorry for the inconvenience caused to you during your stay and would like to share that we have few rooms with health faucet. Rest assure we will give you rooms with this facility on your next visit.Your suggestion and feedback is very important as it gives us opportunity to improve. We hope you will give us another opportunity to welcome you back with warm hospitality. Warm Regards Sujith Chandrasekharan General Manager

10/10 (非常に良い)

Abidur

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Will visit again
Neat and cleans rooms, well trained staff, food are delicious..will be listed one of the best around NCR region
2021 年 10 月に 1 泊滞在
GMからの返信 (投稿日 : 2021 年 11 月 8 日)
Dear Abidur, Thank you so much for sharing your valuable feedback with us. We are delighted to read that you liked our rooms and had great dining experience. We wish to welcome you back soon. Warm Regards Sujith Chandrasekharan General Manager