デラウェアアンドリーハイトレイルトレイルヘッド周辺のホテル

「 we have a quite disappointing staying there as start the lack of communication is unspeakable they send me a message with main door code and room code, which nowadays phones filter it as spam, rather than send through Expedia or personal email, it get worst when it comes to security, all the room has the same code, it’s scary like someone figurs out all has the same code or even by mistake open the same door. In the first room, it was too cold below 70 despite the heating is working all day...

「Staff was pleasant and helpful. Cookies were amazing.」

「Location」

「Parking was easy and safe. We did not stay for breakfast 」

「The hotel was lovely, and the rooms were comfortable. Outside the hotel, for several hours a night, cars drove by with modified mufflers, revving their engines and playing loud, reverberating music. It was so disruptive to any sense of peace and quiet, especially between the hours of 10 PM and 2 AM. Really nice place, but will not return due to the street activity and noise.」

「Excellent value and location to get anywhere in the Lehigh Valley, with clean rooms and lobby. The property is very safe. The building is older but again clean. Depending on who is at the check-in desk the reception and pleasantness range from fair to very good.」

「Hot breakfast not available during stay. Oven not available」

「ホテルの送迎でレストランに行ったが帰りは迎えに1時間も待たされた。やっと迎えに来たドラーバーに一体どうしてこんなに遅れたのか尋ねても無視された。ハウスキーピングが忘れられたので行ってくれるようフロントに電話をするとハウスキーパーはもう帰ったから本日の清掃は無理とのこと。文句を言うとマネージャーに連絡させますと言われたが全く何の連絡もなかった。所詮はHiltonではなく3流のBy Hiltonなので1流のサービスは期待していなかったがこれほど酷いのはむしろ笑える。もう自分は生涯二度と泊まることはない。このホテルの真ん前にホリデーインエクスプレスがあるのでこっちにしておけばよかったと本当に心から後悔した。」

「1. Upon arrival, valet service was unavailable. When I called reception for guidance, I was directed to park in a random parking garage nearby. As a guest unfamiliar with the area, I had to walk alone for approximately 10 minutes at night carrying my belongings, which felt unsafe and completely unacceptable for a hotel of this standard. 2. The hotel had run out of drinking water entirely. No bottled water was available anywhere. I have honestly never experienced a hotel being unable to provide...

「The location was great, the room was large. The room was very hot and the windows did not open. Maintenance came and said sometimes guests turn the fireplace on which overheats the room. They were had to turn on the ac which had not been turned on for the season. There is a utility closet in the room, which is very loud and ran all night ( sounded like sneakers in a dryer). The sheets and the rug were stained」

「Clean and comfortable with easy parking. Staff is very helpful and friendly.」

「Yes」

「The check-in was polite enough, and quick glance entering property was clean enough, but when we opened our room for the first time it reeked of smoke and the TV was on. The cough was filthy and unusable, the desk area clean, the kitchen questionable clean. The bed looked clean but the pillows were horrible, the AC barely worked, and the more we inspected, filthy rugs, unvaccumed. The bathroom was gross, someone's hair in the shower, nasty stains on walls and doors. We won't be using this place...

「Nice newer hotel with excellent suite style rooms. Would stay there again.」

「ヘアドライヤーなし 近くに色んなお店があるがリカーショップがない 部屋はごく普通 ただ寝るだけであれば何の問題もなし」

「I used to book this hotel all the time and never once had a pest issue except every now and then I had a wasp in the room but never an abundance of ants…The lady at the front desk tried to blame it on me leaving food out and I let it go because I knew I didn’t and I was on the 3rd floor. What made it worse was that there were no ants at all near the window, they were specifically all on a night table and the desk even got to the point I had ants landing on me and I had random ants on the bed 」

「長期に泊まったが、前回より従業員の数も増えてサービスが行き届いていた。朝食などは充実していないが、様々なことに素早く対応してくれた。」