We love the pools, the activities they do every day, makes it very fun for the whole family, however I'm disappointed the fact that I paid for a ocean view room and only got a partial ocean room, plus there was not hair conditioner and they only provide 2 small one time use little shampoo bottles, for a 2 night stay, and a group of 7! Very unpleasant to have to ask front desk about it and the blond lady working at FD was not really helpful or nice. To add to the experience the only let park 1 car in the premises, the other car had to go park it across the road and had to pay a total of $70 for 2 nights stay, I wish you would have give a heads up that you cannot fit enough cars, or that we're only allow 1 car per reservation, which still I find very inconvenient, and the extra expense without a heads up, after paying so much for this visit!