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ホテル カンパニーレ ダートフォードの口コミ

3 out of 5
ホテル カンパニーレ ダートフォード
1 Clipper Boulevard West, Crossways Business Park, Dartford, England

口コミ

7.2

良い

評価 10 - 1000 件の口コミ中 203 件が非常に良い" "
評価 8 - 1000 件の口コミ中 386 件が良い" "
評価 6 - 1000 件の口コミ中 231 件が普通" "
評価 4 - 1000 件の口コミ中 101 件が不満" "
評価 2 - 1000 件の口コミ中 79 件が非常に不満" "

7.8/10

清潔度

7.6/10

スタッフとサービス

6.6/10

設備とサービス

7.0/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

4/10 (不満)

Leigh

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
I have stayed in this hotel twice in recent weeks totalling 6 nights. The rooms themselves are ok, they are basic, but they have not been refitted in what looks to be at least 15 years owing to the fact they still have a modem socket. The mattress in the first room I stayed in this time, was probably also 15 years past its use by date, I had to request a room change as it would have been unhealthy to try and sleep on it. Whilst having a beer in the bar, the staff were loudly discussing the lack of support they had from the parent company including the total lack of stock for both the bar and the restaurant. The external security doors to the two blocks the rooms are in, are not secure, so anyone can walk in. The reception staff were lovely and apologetic for the state of the room
2024 年 5 月に 3 泊滞在
Reception teamからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Guest,I do agree with you that our hotel needs a makeover however we try to make up for it with a wonderful team that is always ready to ensure your stay is a good experience.I hope you will give us another opportunity to welcome you back to enjoy a guest experience that truly reflects our service. Kind regards

10/10 (非常に良い)

tracy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A great price no frills safe stay
2024 年 5 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 (非常に良い)

tracy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A good price and a good location with safe parking
2024 年 5 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 (非常に良い)

faisal

カップルで旅行
良かった点 : 設備とサービス
i like the hotel and will try again and again
2024 年 5 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 (良い)

Jenny

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good price, good parking decent rooms and nice staff
2024 年 4 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Guest,Thank you for taking the time to leave your review. I am pleased to hear you enjoyed your stay with us.Thank you for the kind words about our staff and how they made your stay pleasurable. Our philosophy is to put heart and soul into all we do here and create valued relationships with our guests to ensure they have an enjoyable stay.We can't wait to welcome you back the next time your travels bring you to DartfordIf you’re ever in the area again in the future, we do hope you’ll choose to come back to us.Kind regards

4/10 (不満)

Tom

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

8/10 (良い)

Corey

2024 年 3 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 (普通)

Clive

2024 年 3 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 (良い)

Lara

良かった点 : スタッフとサービス、設備とサービス
Comfy bed but toilet wasn't clean and there was a dent in the wall
2024 年 3 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Guest,Thank you for taking the time to leave your review. I am disappointed to read the cleanliness of the room was not to our usual standards. I have passed on your comments to our Housekeeping Supervisor to address with immediate effect.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Kind regards

10/10 (非常に良い)

Georgia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pet friendly indeed. Struggled to find a place that will accommodate our dog Campanile was a live saver! Our dog enjoyed his stay at Campanile
2024 年 2 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 (普通)

Darren

出張
良かった点 : 清潔度
Decent, quiet place but the cooked breakfast isnt up to much. Avoid the scramblrd egg at all cost! Otherwise, it was perfectoy satisfactory
2024 年 2 月に 5 泊滞在
Reception teamからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

6/10 (普通)

Dean

出張
2024 年 2 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

4/10 (不満)

Saifur、Blandford Forum

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Poor condition
2024 年 2 月に 2 泊滞在
CAMPANILE DARTFORDからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Guest,Thank you for taking the time to leave your feedback, I am saddened to hear you didn’t enjoy your stay with us. We sincerely apologise for not meeting your expectations on this occasion and hope to improve this and welcome you again in the near future.Kind regards,Duty Manager

4/10 (不満)

RAYMOND

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
Hotel room was fine, clean and all that we needed. Reception was helpful. However, the bed was the worst bed we have ever slept in. Springs through the mattress into the back did not give a good nights sleep. Have stayed in many campanile hotels, but this was the worst bed ever.
2024 年 1 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2024 年 2 月 17 日)
Dear Guest,I do agree with you that our hotel needs a makeover however we try to make up for it with a wonderful team that is always ready to ensure your stay is a good experience.I hope you will give us another opportunity to welcome you back to enjoy a guest experience that truly reflects our service. Kind regards

4/10 (不満)

Jane

2024 年 2 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

2/10 (非常に不満)

Paul

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

6/10 (普通)

Abraham

2024 年 1 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

8/10 (良い)

Paul

2024 年 1 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 (非常に良い)

Stuart

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
CAMPANILE DARTFORDからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Guest,Thank you for choosing Campanile Dartford and taking the time to provide feedback about your experience. I was pleased that you had a pleasant stay with us, thank you for the excellent score. We look forward to welcoming you again in the future. Kind regards,

10/10 (非常に良い)

Terry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2023 年 12 月 21 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 (普通)

Karl

出張
良かった点 : 清潔度、スタッフとサービス
Not the best
The floor was wet near the adjoining door, everytime someone flushed the toilet at night, there was a loud noise. The walls are paper thin, i could hear my neighbour sneezing, coughing & snoring. Also the restaurant was advertised as closed, when it wasn't.
2023 年 12 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2023 年 12 月 19 日)
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

8/10 (良い)

Paul

良かった点 : 清潔度、スタッフとサービス
2023 年 12 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

4/10 (不満)

Tony

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Rooms need to be refurbished they needed doing six years ago ,staff excellent we will not be back.
2023 年 11 月に 5 泊滞在
CAMPANILE DARTFORDからの返信 (投稿日 : 2023 年 12 月 6 日)
Dear Guest,Thank you for taking the time to leave your feedback, I am saddened to hear you didn’t enjoy your stay with us. We are sorry to learn of your disappointment following your recent stay with us. We hope to ensure all of our guests have a comfortable and pleasurable stay and we are sorry that we didn’t do that on this occasion. I do hope you give us another opportunity to welcome you back to enjoy a guest experience that truly reflects the service we provide.Kind RegardsDuty Manager

10/10 (非常に良い)

Flynn

2023 年 11 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2023 年 12 月 21 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 (普通)

Andrew

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The hotel is very dated. It was clean but the toilet leaked onto the floor. This must have already been reported before our stay as it was significantly bad. We advised reception. Only 2 small pillows provided for 2 persons and only 2 towels. We needed to ask for pillows and hand towels. No tumblers provided and 2 odd cups with a small amount of milk for hot drinks. We felt the mattress was thin, cheap and springy. The staff were very helpful and friendly. We felt the room was very mediocre for the price where we could have booked a more premier room elsewhere for a similar price.
2023 年 11 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2023 年 11 月 29 日)
Dear Guest,I do agree with you that our hotel needs a makeover however we try to make up for it with a wonderful team that is always ready to ensure your stay is a good experience.I hope you will give us another opportunity to welcome you back to enjoy a guest experience that truly reflects our service. Kind regards

8/10 (良い)

Gurmakh

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The whole experience was great from the staff to the rooms was just rite
2023 年 11 月に 4 泊滞在
Reception teamからの返信 (投稿日 : 2023 年 11 月 29 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 (普通)

Gill

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff are so friendly and can't do enough for you. They make sure you have all you need to make your stay a pleasant one. The room was fine but the bed was a little 'bumpy' hence the lower overall score. It's easy to find and has lots of parking. It was so clean and didn't have the 'run down' look that some hotels have. Will definitely stay here again.
2023 年 11 月に 1 泊滞在
Sandraからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Guest,Thank you for taking the time to leave your review. I am pleased to hear you enjoyed your stay with us.Thank you for the kind words about our staff and how they made your stay pleasurable. Our philosophy is to put heart and soul into all we do here and create valued relationships with our guests to ensure they have an enjoyable stay.We can't wait to welcome you back the next time your travels bring you to DartfordIf you’re ever in the area again in the future, we do hope you’ll choose to come back to us.Kind regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel room was nice, view was good
2023 年 11 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 (非常に良い)

Bruno

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great week stay with great staff
Staff at reception and restaurant were really cool, great smiles and little laughs, which helped made my stay a more happier one. Room was big enough, and confortable to sleep in. Was quiet through the night, considering a lot of workmen stay there overnight.
2023 年 11 月に 7 泊滞在
Reception teamからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 (良い)

Shane

2023 年 11 月に 4 泊滞在
CAMPANILE DARTFORDからの返信 (投稿日 : 2023 年 11 月 17 日)
Dear Guest,Thank you for taking the time to leave your review. I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you again in the future.Kind regards,Duty Manager

4/10 (不満)

Ian

出張
気になった点 : 施設のコンディションと設備、客室の快適度
Cheap mattress
Room very basic hole in the room next to my bed very noisy from outside my bed was a cheap mattress so uncomfortable did not sleep well at all will never stay at this hotel again
2023 年 11 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear Guest,Thank you for choosing Campanile Dartford and taking the time to provide feedback about your experience. I am sorry that you were disturbed by noise during your stay. We do everything we can to reiterate to the guests the importance of respecting others in surrounding rooms, unfortunately, not everyone adheres to this. We sincerely apologise for not meeting your expectations on this occasion and hope to improve this and welcome you again soon.Kind regards,Duty Manager

10/10 (非常に良い)

Druscilla

2023 年 11 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2023 年 11 月 12 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 (非常に良い)

Sufyan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
My stay at the hotel
Overall great service and amazing facilities with clean rooms and an variety of food and drink options
2023 年 11 月に 2 泊滞在
Reception teamからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 (良い)

Mark

2023 年 10 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2023 年 11 月 29 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

2/10 (非常に不満)

Gadlene

2023 年 10 月に 11 泊滞在
Reception teamからの返信 (投稿日 : 2023 年 11 月 8 日)
Dear Guest,Thank you for taking the time to leave your feedback, I am saddened to hear you didn’t enjoy your stay with us.We sincerely apologise for not meeting your expectations on this occasion and hope to improve this and welcome you again in the near future.Kind regards,Duty Manager

8/10 (良い)

Stephanie

良かった点 : 清潔度、スタッフとサービス
I did not have a good night sleep
2023 年 11 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

4/10 (不満)

Anna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stayed here before and was ok. No thrills basic but clean. Although this time the mattress was very cheap. Didn’t matter how I layed I could feel the springs. Also we pushed the bed up against the wall so my boy would not fall out and found a small package with a devil on it. Remnants of white powder inside. I understand you can not control what people get up to in hotel rooms but clear signs the cleaners do not go under the beds. I did hand it to reception but no offer of partial refund or free breakfast was offered. Considering I had a child in the room and he could have been the one to find it.
2023 年 10 月に 1 泊滞在
Fashからの返信 (投稿日 : 2023 年 10 月 24 日)
Thank you for taking the time to leave your review. I am saddened to hear your stay with us was not to your liking.I would like to apologize to you for not meeting your expectations on this occasion. We work hard to make every guest's stay as enjoyable and comfortable as possible, and we will use your feedback to guide our staff in order to deliver an even better experience in the future.Kind regards

4/10 (不満)

Anthony

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 (非常に良い)

Philip

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
For the price the room and location was perfect.
2023 年 10 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2023 年 10 月 15 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 (良い)

Lesley

2023 年 10 月に 1 泊滞在
Fashからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 (非常に良い)

Tomasz

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2023 年 10 月 13 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 (良い)

Dean

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good stay again
Have stopped here the last two years for the touring cars , hotel is clean prices reasonable the get parking is free and plentiful , bar and restaurant are clean and priced reasonable, however bothe times the beds are not the most comfortable, but I've had the same room both stays so could just be room 205 that need new mattress, Will return when around brands hatch again ,
2023 年 10 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2023 年 10 月 13 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在
Reception teamからの返信 (投稿日 : 2023 年 10 月 9 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay, and we hope to see you again very soon.Sincerely,

10/10 (非常に良い)

Adam

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2023 年 10 月 9 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay, and we hope to see you again very soon.Sincerely,

6/10 (普通)

Lisa

2023 年 9 月に 1 泊滞在
Reception teamからの返信 (投稿日 : 2023 年 10 月 9 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay, and we hope to see you again very soon.Sincerely,

10/10 (非常に良い)

Olusegun

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Fashからの返信 (投稿日 : 2023 年 9 月 29 日)
Dear Guest,Thank you for taking the time to leave your review. I am pleased to hear you enjoyed your stay with us.Thank you for the kind words about our staff and how they made your stay pleasurable. Our philosophy is to put heart and soul into all we do here and create valued relationships with our guests to ensure they have an enjoyable stay.We can't wait to welcome you back the next time your travels bring you to DartfordIf you’re ever in the area again in the future, we do hope you’ll choose to come back to us.Kind regards

8/10 (良い)

Gary

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Review
Swift check in, large free car park which is for me a massive plus, efficient and friendly staff, clean rooms with good choice of TV channels.
2023 年 9 月に 4 泊滞在
CAMPANILE DARTFORDからの返信 (投稿日 : 2023 年 9 月 20 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay, and we hope to see you again very soon.Sincerely,

6/10 (普通)

Guy

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Room too hot - no air conditioning. Bathroom extract not working. No bath mat. Not enough loo roll. Paid £90 for each night for two days. Would not recommend for that price. Need to spend money on maintenance.
2023 年 9 月に 2 泊滞在
Sandra からの返信 (投稿日 : 2023 年 9 月 16 日)
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Sandra

8/10 (良い)

Helena

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really nice stay, very friendly staff, nice bar and accommodation 5 Minutes from Blue Water Shopping Centre. Would definitely stay again.😊👍
2023 年 9 月に 1 泊滞在
CAMPANILE DARTFORDからの返信 (投稿日 : 2023 年 9 月 16 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 (良い)

Gary

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good hotel
Check in was easy, plenty of free car parking spaces, room reasonably large, clean, good selection of channels on the TV, not too expensive.
2023 年 9 月に 4 泊滞在
CAMPANILE DARTFORDからの返信 (投稿日 : 2023 年 9 月 16 日)
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,