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"the hotel was clean, and well positioned close to amenities with friendly and helpful staff. The breakfast was hot and plentiful. There was enough parking for all guests. This hotel was the better one in the area having colleagues in others close by. I will certainly return"

"Brilliant hotel.lovely friendly staff. Would definitely recommend Lumley castle"

"This is not a good hotel. I booked a premium room and the room was far from premium. Radiator wouldn’t turn off so too hot, and valve was broken so nothing could be done about it. Furniture chipped and in such poor condition l don’t think a charity shop would have accepted it. Door to the bedroom looked like at least one attempt to break in had been made. Room decor in desperate need of refreshment. "

"Really nice hotel handy for the Teesdale Way with Pool and Spa - food was great and staff first class"

"Friendly and helpful staff at check in and in the bar. Lovely big family room with 2 comfortable beds and the best pillows I have ever had in a hotel."

"Very noisy, not a great ideas to put me on a. Corridor which had a hen party. Woken up constantly. People unreasonably loud in corridor. Check in was unfriendly but check out lady was lovely. Would definitely not stay again "

"Clean, great history on show. Spacious rooms and friendly staff. Plus a nice breakfast to choose from. Impressed."

"Excellent stay with my son"

"We booked a treehouse for an overnight stay on 16 April 2026. prior to my daughter's wedding on 17th. We were allocated the Cuckoo lodge and sizewise it was perfect. My daughter and future husband and my two grandchildren took the studio side which had its own entrance and hot-tub but they also had access to the main unit where the remainder of the family were housed. This included a massive bathroom with double walk-in shower. It had its own access to separate terrace including the hot-tub. The main unit had a large ground floor living accommodation with a large outdoor terrace housing another hot-tub. Ground floor also led onto a very large bedroom suite with a walk-in shower and a separate large copper bathtub. It also had a large sofa bed. This bedroom housed my elder daughter and her four children more than comfortably. The wife and I shared the mezzanine bedroom overlooking the main living quarters. A blackout blind helped keep the room dark. We made use of 'The Pin' bar and restaurant along with the spa complex which is in the main hotel area. A golf-buggy ensured people got to these additions without any bother. The treehouse was a perfect start to a perfect day. It was clean, staff were attentive to the family needs and I would recommend it to anyone."