The hotel is in bad condition and if I had another option I would have left. No Wifi, refrigerator and many other features listed in hotels.com. I changed rooms 2 times, first for a rusted out bathroom, then later the nightclub 6 floors down sounded like it was in my room. The new room was still noisy but not quite as loud. The staff was really amazing and kind.
Kathy
2020 年 9 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Marie
2019 年 6 月 10 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
First of all, I want to stress that all hotel staff (reception and restaurant) was friendly and very helpful! My poor evaluation is exclusively due to the conditions of the building which is extremely run down. Seems that since construcion no maintenance at all. That's a pity since it seems that when new it has been a nice place. Only reason to stay there: You have to be at Ubungo bus stand at 6 in the morning a need to buy the ticket the day before.
Marie
2019 年 5 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2019 年 3 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice for a night before taking the bus
People were nice
宿泊されたお客様
2019 年 3 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Eduard
2019 年 3 月 3 日
良かった点 : 客室の快適度
気になった点 : 清潔度、スタッフとサービス
Booked just because of closeness to bus station
Breakfast was not ready at the it should be served. Reception (female) unfriendly and mixed up booking. Bathroom of the room no three stars at all
Eduard
2019 年 2 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Maboku Isaac
2015 年 8 月 26 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Poor
I didn't even sleep in the hotel, all I can say its good luck to whoever want to book there.
Maboku Isaac
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2015 年 8 月 24 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Altes Hotel in schlechtem Umfeld
Wir waren nur für eine Nacht dort. Bei der Ankunft war Stromausfall, das Zimmer klein und laut aufgrund des Umfelds (Diskos, Bars, Geschäfte). Im Bad keine Handtücher und WC-Papier, erst nach mehrmaligem Nachfragen kam etwas.
Das Personal ist unfreundlich und wollte/ konnte auch kein Englisch sprechen / verstehen.
宿泊されたお客様
宿泊者限定の口コミ
2/10 (非常に不満)
Thato
2015 年 7 月 6 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Worst Hotel Experience
Utterly unprofessional. The place was very filthy from reception up to the reception desk which is where I ended. Staff very lazy not bothered to verify booking details, they tell you straight that you must contact your booking agency, its not their problem. Security not in uniform. Random people just chilling by reception couches. Gives you a feeling of dire lack of safety.
Thato
宿泊者限定の口コミ
2/10 (非常に不満)
Christian
2015 年 6 月 27 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A disappointing experience
I strongly advise against staying at this hotel. Firstly, they wouldn't acknowledge our reservation through hotels.com and they claimed that they weren't getting paid by the site. They demanded that we pay cash and get a refund from the site. There was no hot water for the two nights we ended up staying there and we ordered hot water kettles to the room 3 times of which they delivered once. The breakfast consisted of bread, donuts and a fried root of sorts. The lift was broken on check out day and the staff was overbearing and not very forthcoming.
Christian
宿泊者限定の口コミ
2/10 (非常に不満)
Jeff
2015 年 6 月 13 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
poor condition Hotel next to central bus station
there is no WI-FI or internet cable. the lights are very dark. and they did not have account which Expredia . I need to pay cash for my room and they can not take credit!