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ホリデイ イン エクスプレス ダンビル IHG ホテルの口コミ

2.5 out of 5
ホリデイ イン エクスプレス ダンビル IHG ホテル
2121 Riverside Dr, Danville, VA

口コミ

9.0

とても素晴らしい

評価 10 - 433 件の口コミ中 257 件が非常に良い" "
評価 8 - 433 件の口コミ中 123 件が良い" "
評価 6 - 433 件の口コミ中 37 件が普通" "
評価 4 - 433 件の口コミ中 11 件が不満" "
評価 2 - 433 件の口コミ中 5 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

9.2/10

設備とサービス

9.0/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Kotaro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Teresaからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for the 5 out of 5 rating and for taking the time to share and hope you will be visiting us again soon. Teresa Webb, GMHoliday Inn Express, Danville VA

10/10 (非常に良い)

Jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was very nice! The bed was comfortable, and the shower was very relaxing. The bathroom was equipped with Dove products (body wash, shampoo & conditioner, and lotion) and a hairdryer. The room also had a Keurig coffee maker, which was a major plus! The breakfast buffet was available every morning from 6am-10am and offered scrambled eggs, pork sausage, turkey sausage, cheese omelets, pancakes, coffee, fruit juices, and a variety of other breakfast items like danishes, pastries, bagels, and fruit. The hotel also has an exercise room and laundry room that we did not use, but good to know they were available.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Wanda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Will definitely stay again. Very clean, staff friendly, wonderful breakfast options, comfortable bed.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Francisco

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice place to stay
2024 年 5 月に 1 泊滞在
Teresaからの返信 (投稿日 : 2024 年 5 月 17 日)
Francisco, we are glad you enjoyed your stay with us and hope to be welcoming you back again soon. Sincerely, Teresa Webb, GMHoliday Inn Express, Danville VA

8/10 (良い)

charlie

カップルで旅行
It was nice hotel
2024 年 5 月に 1 泊滞在
Teresaからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you Charlie for completing this review. We always enjoy sharing comments with our staff.

10/10 (非常に良い)

tanya、baltimore

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
That one night to go to Danville and celebrate my aunts accomplishments with the bus portraits. The hotel was convenient because all of our relatives stayed there. I think Price could be more effective and cheaper.
2024 年 2 月に 1 泊滞在
Teresaからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you Tanya for taking the time to post this review and we are so glad you were able to enjoy time with family. Sincerely, Teresa Webb, GMHoliday Inn Express, Danville VA

10/10 (非常に良い)

Kimberly

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It looks fairly new. There is a river walk at the back of the property that we enjoyed. The people were really nice and helpful. Restaurants were within driving distance.
2024 年 5 月に 1 泊滞在
Teresaからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you Kimberly for posting this positive review. We are so glad you were able to enjoy the Riverwalk trail, it is really nice this time of year. We look forward to welcoming you back again soon.Kind regards, Teresa Webb, GMHoliday Inn Express, Danville VA

6/10 (普通)

MILES、PITTSBORO

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ON CHECK IN WE WENT TO THE ASSIGNED ROOM, BUT SOMEONE WAS ALREADY IN THE ROOM. WE RETURND TO THE DESK AND THEY COULD NOT EXPLAIN THE MIXUP, BUT THE MAN DID GIVE US ANOTHER ROOM, BUT WITH ONE KING BED INSTEAD OF TWO BEDS WE HAD RQUESTED. IT WORKED OUT OKAY AFTER WE WENT BACK FROM THE 3RD FLOOR TO THE DESK FOR ANOTHER ROOM.
2024 年 5 月に 2 泊滞在
Teresaからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you Miles for completing the survey and letting us know of your issues at check in. We value our guests feedback and work hard to make sure similar issues do not occur in the future. We do apologize as I can see how that can be frustrating that can be after traveling and hope you will give us another chance if you are in the area again. We do appreciate your loyalty. Sincerely, Teresa Webb, GMHoliday Inn Express, Danville VA

10/10 (非常に良い)

Bebe

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The people were patient and kind.
2024 年 4 月に 2 泊滞在
Teresaからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you Bebe for the great review. We work hard to offer high quality service to every guest and will definitely be sharing your comments with them. Come and visit us again soon.Kind regards, Teresa Webb, GMHoliday Inn Express, Danville VA

10/10 (非常に良い)

Daniel、Fredericksburg

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I enjoyed being near the Dan River walkway, the nearby convenient shopping, the YMCA was very close, the free breakfast each morning, and the staff were very pleasant and helpful.
2024 年 4 月に 2 泊滞在
Teresaからの返信 (投稿日 : 2024 年 4 月 30 日)
Daniel, thank you for sharing this positive review. We appreciate our location here in Danville just as much as you do. We hope you will stop by again soon when you're in the neighborhood. Sincerely,Teresa Webb, GMHoliday Inn Express, Danville VA

10/10 (非常に良い)

MILES、PITTSBORO

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was very clean, and so was the bathroom. The breakfast room had room to sit down to enjoy the excellent choices of options for breakfast. Even the coffee was good. We will definitely stay there again!
2024 年 4 月に 1 泊滞在
Teresaからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you Miles for providing feedback on your recent experience. We are so glad you found everything to your liking and hope you will visit us again soon. Sincerely, Teresa Webb, GMHoliday Inn Express, Danville VA

10/10 (非常に良い)

William

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our stay was brief but it was a pleasant experience.
2024 年 4 月に 1 泊滞在
Teresaからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you William for the 5 out of 5 review and for sharing your recent experience even it is was a quick visit. Hopefully you can come back and stay longer next time and enjoy some of what our town has to offer. Sincerely,Teresa Webb, GMHoliday Inn Express, dDanville VA

10/10 (非常に良い)

ROBERT

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I very much appreciated the fact that they have handicap rooms and ADA accessible showers.
2024 年 2 月に 4 泊滞在
Teresaからの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you Robert for sharing your comments with us and we hope to see you again soon.Kind Regards, Teresa WebbGeneral ManagerHoliday Inn Express, Danville VA

10/10 (非常に良い)

Mark

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a top notch hotel. Extremely clean and great breakfast.
2024 年 2 月に 1 泊滞在
Teresaからの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you Mark for a great review and for taking the time. We hope you will be coming back again soon. Teresa WebbGeneral ManagerHoliday Inn Express, Danville Va

10/10 (非常に良い)

Angela

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean rooms. Great bed. Great breakfast.
2024 年 2 月に 1 泊滞在
Teresaからの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you Angela for taking a moment to share your experience. We are so pleased to hear you found the rooms and breakfast to your liking. We look forward to welcoming you back again soon. Teresa WebbGeneral ManagerHoliday Inn Express, Danville VA

10/10 (非常に良い)

Alisha

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Korii checked us in and was so helpful and polite. The hotel was clean and close to the Casino and other eateries. Breakfast was hot and stocked. No complaints. Would stay here again.
2024 年 2 月に 1 泊滞在
Teresaからの返信 (投稿日 : 2024 年 2 月 21 日)
Thank you Alisha for sharing a review of your recent experience with us. We have made Korii aware of your comments a well as the breakfast staff. We hope to be seeing you again soon. Best regards,Teresa Webb, General ManagerHoliday Inn Express, Danville VA

10/10 (非常に良い)

Mary Nell

2024 年 1 月に 3 泊滞在
Teresaからの返信 (投稿日 : 2024 年 2 月 21 日)
We appreciate you Mary for completing this review and that you found our service to your liking. We look forward to seeing you again soon.Teresa Webb, General ManagerHoliday Inn Express, Danville VA

10/10 (非常に良い)

Jeffrey

2024 年 1 月に 3 泊滞在
Teresaからの返信 (投稿日 : 2024 年 2 月 21 日)
Thank you Jeffery for taking the time to complete this review and sharing your experience. We look forward to welcoming you back again soon. Sincerely, Teresa Webb, General ManagerHoliday Inn Express, Danville VA

8/10 (良い)

terry

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Sylvia

2023 年 12 月に 1 泊滞在

8/10 (良い)

Jose

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Tanya、Rural Retreat

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Plenty of parking, convenient shopping. Love the dove products in the room
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

J

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All expectations were met. Outside behind the hotel there was a fair amount of litter.
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Lee

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easiest check in i ever had.
2023 年 11 月に 1 泊滞在

8/10 (良い)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

David、Mechanicsville

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great exercise room and facility.
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean and Accommodating
The stay was very convenient. Staff was kind, the facilities were clean, and the location was great. The complimentary breakfast is excellent and worth the stay alone.
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Arleen

家族旅行
Everything was clean.
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Rose

出張, グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Loved the breakfast
2023 年 10 月に 3 泊滞在

8/10 (良い)

Matthew

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在

8/10 (良い)

Valerie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Tobin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel was perfect for what we needed. It was clean, the staff was very friendly, the breakfast was great, and check-in was fast.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Darlene

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed a good nights sleep, cleanliness, and breakfast.
2023 年 10 月に 1 泊滞在

6/10 (普通)

joan

気になった点 : 客室の快適度
Cold room
We had a problem getting heat. Room was changed with no problem.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Ashley、Plymouth

出張, 家族旅行, グループ旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Highly recommend!
2023 年 9 月に 3 泊滞在

10/10 (非常に良い)

Ashley、Plymouth

出張, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hands down awesome! Staff were great, beds were great, rooms clean and breakfast was delicious!
2023 年 9 月に 8 泊滞在

10/10 (非常に良い)

Ashley、Plymouth

出張, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First off, the staff were wonderful and so kind! Secondly, the breakfast was awesome! Lastly, the hotel was well cared for and the beds were very comfortable! Everything was great, but the staff made our stay excellent!
2023 年 9 月に 8 泊滞在

10/10 (非常に良い)

Margaret

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay..convienent for my needs
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Deleanna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Rough Start
Normally my experience with Holiday Inn's are good without any issues. However, this time around was stressful. My party booked 2 rooms and in the first 30 minutes of checking in 1 room, my husband's sock caught on a fish hook that was attached to the room's carpet. Luckily, it did not catch his foot, but it was quite scary knowing that there was a fish hook in the carpet. The fish hook blended into the carpet which is why my husband didn't see it. We gave the front desk the fish hook after unhooking it from the carpet and sock. They just said that they would let their manager know. In the other hotel room, the electricity went out. The TV and lights weren't turning on. We notified the front desk and they weren't sure what to do, so they just moved us to a different room. In our new room, the AC wasn't working. When we called the front desk they walked us through on how to reset the AC. We had to go underneath the AC unit, make sure it was plugged in, and press the reset button. After 10 minutes of struggling and looking for the reset button, the front desk offered to come reset it for us or switch us to a different room. Right after asking, we were able to find the reset button and the AC turned back on. Luckily, no other issues happened. The hotel was fairly clean, good breakfast buffet, clean outdoor pool, friendly staff. However, after the fish hook incident, the power turning off, and troubleshooting the AC unit ourselves, it was not an overall enjoyable experience.
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Debra

2023 年 8 月に 1 泊滞在

8/10 (良い)

Randy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Housekeeping was sweet
2023 年 6 月に 3 泊滞在
teresaからの返信 (投稿日 : 2023 年 7 月 11 日)
We appreciate your comments on the housekeeping staff and hope you will come and visit us again soon.Sincerely, Teresa Webb, GMHoliday Inn Express, Danville VA

6/10 (普通)

Sheniqwa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel. I had no air. They gave me a fan.
2023 年 6 月に 1 泊滞在
teresaからの返信 (投稿日 : 2023 年 7 月 11 日)
Thank you Sheniqwa for your feedback concerning your stay. We are glad to hear you liked the hotel and we sincerely regret your AC was not working properly. We hope we have the chance to welcome you back again in the near future. Sincerely,Teresa Webb, GMHoliday Inn Express, Danville VA

10/10 (非常に良い)

Shelia

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I had a quick stay here on a road trip from DC to a family reunion. I liked it had an outdoor pool, free breakfast and free parking. The bowling was close too. I’d definitely stay here again when in the area
2023 年 6 月に 1 泊滞在
Teresa からの返信 (投稿日 : 2023 年 6 月 28 日)
Thank you Sheila for sharing your positive comments on your stay with us even though it was a short visit. Keep us in mind on your next trip to the Danville area. Teresa Webb, GMHoliday Inn Express, Danville VA

10/10 (非常に良い)

Tracy、wilson

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean property
2023 年 6 月に 3 泊滞在
Teresaからの返信 (投稿日 : 2023 年 6 月 28 日)
Thank you Tracy for the 5 out of 5 review! We will share this with the team to let them know to keep up the amazing work. Teresa Webb, GMHoliday Inn Express, Danville VA

4/10 (不満)

William、Huntersville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
When I booked the room, I selected the more expensive option for a King bed. It was only like $10 but when when I got to the hotel they said the King room was not available and I had to go to two queen beds.
2023 年 6 月に 2 泊滞在
Teresaからの返信 (投稿日 : 2023 年 6 月 28 日)
Dear William, Thank you for providing this important feedback. It certainly appears something went wrong with your reservation, you should have received the exact room type you reserved and paid for. If you are back in the area any time soon please contact me personally so I might be able to assist directly with needs.Sincerely,Teresa Webb, GMHoliday Inn Express, Danville VA

10/10 (非常に良い)

Gloria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean and comfortable
2023 年 5 月に 1 泊滞在
Teresaからの返信 (投稿日 : 2023 年 6 月 1 日)
Thank you for the 5-star review and for taking the time. We hope to see you again soon. Sincerely, Teresa Webb, GMHoliday Inn Express, Danville VA

8/10 (良い)

Spencer、Wilson

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 5 月に 1 泊滞在
Teresaからの返信 (投稿日 : 2023 年 6 月 1 日)
Thank you for your review and for taking the time. Your feedback helps us to improve service for all of our guests. Sincerely, Teresa Webb, GMHoliday Inn Express, Danville VA

10/10 (非常に良い)

Pato

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean
2023 年 5 月に 1 泊滞在
Teresaからの返信 (投稿日 : 2023 年 6 月 1 日)
Thank you for the 5-Star review. We will share this with the staff to let them know to keep up the amazing work. Teresa Webb, GMHoliday Inn Express, Danville VA

10/10 (非常に良い)

Robert

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 5 月に 2 泊滞在
teresaからの返信 (投稿日 : 2023 年 5 月 25 日)
Thank you for taking the time to leave us an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Teresa WebbGeneral Manager Holiday Inn Express, Danville VA