- Disliked: Cleanliness, staff & service, property conditions & facilities
We were assigned a non smoking room. When we got to our room we noticed the room smelled like smoke. We chose to ignore it and unpacked. After 30 minutes we decided that the smell was too much and noticed a plastic bag was tied around the smoke alarm in the room. We went down and asked to change rooms and the lady at the front desk asked if we had used any of the amenities. We used the restroom and I sat on the bed when we first got to the room, before knowing we were going to want to switch. She came to our room and said that she couldn’t rent our room out since we messed it up. She said she would have to call house keeping and get it cleaned AGAIN. Apparently the first time it was cleaned the house keeper didn’t clean the tub or check the room since it was a bag over the fire alarm and room smelled heavily of smoke. After getting a new room that didn’t smell like smoke I went to the bathroom to take a shower. There I discovered even more hairs in the shower and all over the CLEAN towels. The floor had blood stains on it beside the bed. Overall this experience was horrible. It was so unclean and the staff wasn’t very friendly.