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Reviews of Magnuson Hotel Park Suites

2.5 out of 5
Magnuson Hotel Park Suites640 E Park Blvd, Plano, TX

4.3/5 Excellent

15281,528 verified reviews
Cleanliness
4.4/5
Cleanliness 88%
Staff & service
4.4/5
Staff & service 88%
Amenities
4.1/5
Amenities 82%
Property conditions & facilities
4.2/5
Property conditions & facilities 84%

5/5 Excellent

Happy face iconLiked: Cleanliness

Stayed 1 night in May 2020
0
JR
Hello! Thank you for the wonderful review and for taking the time to share your feedback with Magnuson Hotel Park Suites Plano TEXAS. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

3/5 Okay

Stayed 1 night in May 2020
0

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2020
0
JR
Dear Crystal, We are thrilled to have you as part of the Magnuson family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service

The ratings I feel are not accurate, the motel is old, rooms are not very clean, sheets are old, there was hair on the bed and pillows. The refrigerator was not working. We were there for 2 nights. They gave us a new room right away, gave us a new refrigerator the next day. But it’s still not a 4.7 rating motel, should be ‘good’. Ratings are probably made up.
Stayed 1 night in May 2020
0
JR
Firstly, I would like to thank you for taking the time to advise us of your recent stay at Magnuson Hotel Park Suites Plano Texas. Second, the issues you mentioned do not exist. Your opinion, is your opinion and does matter to us. It’s through your feedback to maintain where necessary to improve our service we provide to our valued guests. Looking forward to your next visit here at Magnuson Hotel Park Suites Plano Texas.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2020
0
JR
Thank you very much for your review! We work hard to offer the best in service in the best possible environment. We are happy to see that reflected on your last visit! See you again soon!!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2020
0
JR
Our Dear Octavous, Thank you for your review!! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back! See you SOON!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2020
0
JR
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing Guests like you. We hope to see you again soon!

3/5 Okay

Stayed 1 night in May 2020
0
JR
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear your stay was pleasant!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2020
0
JR
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing Guests like you. We hope to see you again soon!

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in May 2020
0
JR
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear your stay was pleasant!

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2020
0
JR
Dear Guest, Thanks for taking the time to share your prestige opinion. We take pride in giving outstanding service to every guest and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2020
0
JR
Thank you for leaving such a nice review. We are glad that you and family loved our services; our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind review.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great clean hotel

My stay was pleasant and the room was extremely clean and comfortable. The staff was very polite. I will most definitely be staying again.
Stayed 2 nights in May 2020
0
JR
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing Guests like you. We hope to see you again soon!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2020
0
JR
It's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. We're happy that you're happy, and we're looking forward to your next visit.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2020
0
JR
It's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. We're happy that you're happy, and we're looking forward to your next visit. Hurry back!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2020
0
JR
It's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. We're happy that you're happy, and we're looking forward to your next visit.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2020
0
JR
Thank you for your review!! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2020
0
JR
Thank you for your review!! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back!

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

What happened to breakfast???
Stayed 1 night in May 2020
0
JR
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear your stay was pleasant! Regarding breakfast we will be offering new items soon.....

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2020
0
JR
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear your stay was pleasant!

2/5 Poor

Sad face IconDisliked: Staff & service, property conditions & facilities

I will never stay here again!

I was working from my room. The hotel was not even half full. I didn’t know they had changed check out time to 11. I asked for extension and they reluctantly gave me 30 minutes. So I had to get dressed, pack and be in a meeting all at once. And it was unnecessary because they were not that full. Breakfast was a joke... overripe bananas and packaged pastries that tasted awful. I have stayed at this hotel probably 10 times... I will never stay there again... they have gone way downhill.
Stayed 3 nights in May 2020
0
JR
Dear Guest, It was great to see you! Thanks for taking the time to share your opinion. We take pride in giving outstanding service to every guest. We always ensure guests enjoy our quality of service despite what is out of our control at the moment. We look forward to serving you again soon.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks for a comfortable stay at your hotel

It was a great stay, good better than expected, should've stayed longer.
Stayed 1 night in May 2020
0
JR
Dear Guest, Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read your feedback regarding your stay! We are thrilled to have you as our guest!

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in May 2020
0
JR
Thank you for taking the time to leave us such a beautiful review. Most people don't bother to leave reviews about positive experiences, and that's what makes you the star. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.

5/5 Excellent

Stayed 2 nights in May 2020
0
JR
Thank you for your review!! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities

very nice awesome place to stay I am different going to be staying there more ofteno love with I could stay thess. tonight I would
Stayed 1 night in May 2020
0
JR
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

5/5 Excellent

Stayed 2 nights in May 2020
0
JR
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

1/5 Terrible

Stayed 1 night in May 2020
0
JR
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

4/5 Good

Stayed 1 night in May 2020
0
JR
It's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. We're happy that you're happy, and we're looking forward to your next visit.

5/5 Excellent

Stayed 2 nights in May 2020
0
JR
It's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. We're happy that you're happy, and we're looking forward to your next visit.

4/5 Good

Stayed 2 nights in May 2020
0
JR
It's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. We're happy that you're happy, and we're looking forward to your next visit.

2/5 Poor

Stayed 1 night in May 2020
0
JR
Firstly, I would like to thank you for taking the time to advise us of your recent stay. It’s through your feedback we can review and maintain needs where necessary to improve our service we provide to our valued guests.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very laid back and just what I needed to feel better and get away from the stress of my life. The people who worked there were all very sweet and accommodating.
Stayed 1 night in May 2020
0
JR
It's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. We're happy that you're happy, and we're looking forward to your next visit.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2020
0
JR
It's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. We're happy that you're happy, and we're looking forward to your next visit.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value.

Very nice hotel. Great price.
Stayed 3 nights in Apr 2020
0
JR
It's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. We're happy that you're happy, and we're looking forward to your next visit.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Apr 2020
0
JR
Thank you for your review!! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back!

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My toilet keep filling with other peoples waste anf was overflowing anf was told to clean it myself so i changed rooms and had paid for a king jetted tub suite and had to downgrade rooms and wasnt reimburse anything
Stayed 2 nights in Apr 2020
0
JR
Firstly, I would like to thank you for taking the time to advise us of your recent stay. It’s through your feedback we can review and maintain needs where necessary to improve our service we provide to our valued guests.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Definitely appreciative of the staff's willingness to handle my request for my reservation.
Stayed 1 night in Apr 2020
0
JR
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon!

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2020
0
JR
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to seeing you again in the future!

2/5 Poor

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Amenities

The internet was very poor. I complained several times and the receptionist reset the router but always the same. Very very very slow internet. It took me 3 hours of trying to book a hotel in San Antonio.
Stayed 1 night in Mar 2020
0
JR
I want to thank you for your feedback and criticisms. We're planning on making some internal changes based on your recommendations.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service

Stayed 6 nights in Mar 2020
0
JR
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the best places to stay in plano,tx Great pric
Stayed 2 nights in Mar 2020
0
JR
It's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. We're happy that you're happy, and we're looking forward to your next visit.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2020
0
JR
Firstly, I would like to thank you for taking the time to advise us of your recent stay. It’s through your feedback we can review and maintain needs where necessary to improve our service we provide to our valued guests.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service

Stayed 10 nights in Mar 2020
0
JR
Firstly, I would like to thank you for taking the time to advise us of your recent stay. It’s through your feedback we can review and maintain needs where necessary to improve our service we provide to our valued guests.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020
0
JR
Firstly, I would like to thank you for taking the time to advise us of your recent stay. It’s through your feedback we can review and maintain needs where necessary to improve our service we provide to our valued guests.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 10 nights in Mar 2020
0
JR
Thank you very much for your review! We work hard to offer the best in service in the best possible environment. We are happy to see that reflected on your last visit! See you again soon!!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020
0
JR
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon!

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service

The property was clean and the staff was great, but the beds were like sleeping on concrete.
Stayed 4 nights in Mar 2020
0
JR
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020
0
JR
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020
0
JR
It's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. We're happy that you're happy, and we're looking forward to your next visit.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020
0
JR
It's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. We're happy that you're happy, and we're looking forward to your next visit.