Unfortunately, our experience at this hotel was very disappointing. Upon arrival, everything seemed fine at first glance. However, once we entered our room, things quickly went downhill. We were greeted by a large cockroach crawling on the wall, and the bathtub was visibly dirty.
The staff did offer to switch our room, but unfortunately, the conditions in the new room were no better. While the staff was friendly and tried to help, the overall condition of the hotel was unacceptable.
We were later informed that the property is undergoing renovations, but this important detail was never disclosed prior to booking.
Photos are attached to provide a clearer picture of our experience