屋外プール

ダブルツリー バイ ヒルトン ダラス - マーケット センターの口コミ

4 out of 5

口コミ

8.0

とても良い

評価 10 - 1006 件の口コミ中 465 件が非常に良い" "
評価 8 - 1006 件の口コミ中 250 件が良い" "
評価 6 - 1006 件の口コミ中 132 件が普通" "
評価 4 - 1006 件の口コミ中 73 件が不満" "
評価 2 - 1006 件の口コミ中 86 件が非常に不満" "

8.4/10

清潔度

8.4/10

スタッフとサービス

7.4/10

設備とサービス

7.8/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Koichi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 5 月 21 日)
We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments.

10/10 (非常に良い)

Tomohiko、Zionsville

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 2 月に 4 泊滞在
rcojanuからの返信 (投稿日 : 2023 年 4 月 6 日)
Thank you for taking a moment to share your experience. I am happy to hear you found the Hotel Staff to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
2019 年 12 月に 3 泊滞在

10/10 (非常に良い)

Giles、Lufkin

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The parking lot is terrible small and difficult to park in.
2024 年 5 月に 1 泊滞在

8/10 (良い)

Sinan、EAST RUTHERFORD

出張
良かった点 : スタッフとサービス、設備とサービス
It was generally good but the hotel needs an update and outside could be maintained better by the pool
2024 年 5 月に 2 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 5 月 24 日)
We appreciate your feedback, Sinan. It's fantastic to hear you enjoyed our location and amenities. We're addressing the pool issue and hope to provide an even better experience next time!

10/10 (非常に良い)

paola / steph

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall good service, room was clean, location for me was not ideal, and there was this strange tapping noise that woke me up the last day I stayed there. I would stay here again though
2024 年 5 月に 2 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 5 月 23 日)
Hello Paola/Steph,Thank you for highlighting our convenient location. We're glad it made your visit to the area easier and more enjoyable. We hope to be your choice of stay whenever you're in town.

10/10 (非常に良い)

Samantha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 5 月 22 日)
We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments.

10/10 (非常に良い)

Kate

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great property very comfortable. Loved the little arrival bag of water and cookies. Nice to have a pool to cool off in as it was very hot. Good location
2024 年 5 月に 1 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 5 月 21 日)
Hi Kate,We're glad you enjoyed our amenities and found them to your satisfaction. We strive to offer a variety of high-quality facilities to enhance our guests' stays.

8/10 (良い)

Katherine

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 5 月 17 日)
Hi Katherine,Hearing that our room facilities met your needs is great news. We're committed to maintaining a high standard of accommodation, and your feedback helps us focus on what's important to our guests.

10/10 (非常に良い)

Michael

良かった点 : 清潔度
2024 年 4 月に 2 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 5 月 13 日)
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work

6/10 (普通)

Brittany Elizabeth

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Pros: Property was clean and close to Love field. Cons: Bathroom is small and room had an odd smell.
2024 年 5 月に 1 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 5 月 7 日)
Your compliments on our staff's service are greatly appreciated. We aim to create memorable experiences for our guests, and it's rewarding to know we succeeded with your stay.

10/10 (非常に良い)

Daniela

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Will go again
2024 年 5 月に 2 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 5 月 13 日)
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work

10/10 (非常に良い)

Julissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 5 月 6 日)
We're glad you enjoyed our amenities and found them to your satisfaction. We strive to offer a variety of high-quality facilities to enhance our guests' stays.

10/10 (非常に良い)

Candace

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
👍
2024 年 5 月に 1 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 5 月 6 日)
We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments.

10/10 (非常に良い)

Jerahmia

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice facility and staff!
2024 年 4 月に 1 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 5 月 1 日)
Your compliments on our staff's service are greatly appreciated. We aim to create memorable experiences for our guests, and it's rewarding to know we succeeded with your stay

8/10 (良い)

Risa

家族旅行
Quiet, clean and convenient location. The parking was listed at $10, however, they added $16 to our bill. The up charge caused some dissatisfaction with our stay since it wasn’t inexpensive.
2024 年 4 月に 1 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 4 月 29 日)
We're glad you enjoyed the features and facilities of your room. Our team works hard to ensure our rooms are well-equipped and comfortable for our guests, and your feedback is a wonderful acknowledgment.Uncovered self parking fee: USD 15 per night (in/out privileges)

4/10 (不満)

Neha

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Booked a king room and was given a double bed room.
2024 年 4 月に 1 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Neha,We regret to read that your experience with our service fell short of expectations. We value your feedback and are committed to addressing these issues to improve our guest experience.

10/10 (非常に良い)

Candace

Excellent proerty
2024 年 4 月に 1 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 4 月 22 日)
We're glad you enjoyed our amenities and found them to your satisfaction. We strive to offer a variety of high-quality facilities to enhance our guests' stays.

2/10 (非常に不満)

William

2024 年 4 月に 4 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for sharing your experience. We regret to hear that the room did not meet your comfort expectations. We're looking into the issues you mentioned to ensure a more comfortable stay for our future guests.

8/10 (良い)

Marshai

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is good however I do feel like they need to remove the carpet in the rooms . Thats unsanitary & it's very old school carpet nothing new . The rooms are pretty decent just small .
2024 年 3 月に 1 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for your feedback on our room amenities. We're sorry to hear that certain aspects didn't meet your expectations. We're taking note of your suggestions as we continually strive to improve our guest experience.

8/10 (良い)

Blake

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Property was nice, definitely not $200 a night nice , but it is what it is.
2024 年 3 月に 1 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for highlighting Property was nice. We're glad it made your visit to the area easier and more enjoyable. We hope to be your choice of stay whenever you're in town.

8/10 (良い)

Micah

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Little dated but nice stay
2024 年 3 月に 1 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 4 月 3 日)
We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments.

8/10 (良い)

KeyAndra

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and pleasant and attentive ?
2024 年 3 月に 2 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 4 月 2 日)
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

8/10 (良い)

Chase

2024 年 3 月に 1 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 4 月 2 日)
Hello Chase,Your positive ranking on our property is much appreciated. We aim to provide a home away from home experience with all the necessary comforts, and we're delighted to know we achieved this for you.

8/10 (良い)

Robert

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Vewry nice, simple and no drama stay. Just the way I like them.
2024 年 3 月に 1 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Robert, Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!

6/10 (普通)

Aliya

良かった点 : スタッフとサービス
It was an older hotel that definitely needs a facelift. Like REALLY bad. But it was clean for the most part and super close (not walkable) to downtown.
2024 年 3 月に 3 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Liya, Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations and Thank You for cleanliness kind comments. We would love to see you again, should your travels bring you back to our area.

6/10 (普通)

Angel

2024 年 3 月に 4 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for sharing your thoughts, Angel. We strive to provide value through our services and amenities. We'll take your feedback into account as we continuously work to enhance our guest experience.

10/10 (非常に良い)

Maritza

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 3 月 26 日)
Hello Maritza,We appreciate your recent stay with us and for taking the time to leave us a review. We hope we will see you again soon.

10/10 (非常に良い)

Ana Karina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Ana Karina, Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!

8/10 (良い)

Clevlis

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Mrs. Faith took care of us and our boys!!!
2024 年 3 月に 2 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 3 月 19 日)
Hello Clevlis,Thank you very much for your recent stay and post. Very much appreciated! See you back at the property in not-too-distant future.

8/10 (良い)

Jose Ricardo

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel for short business stay. Quiet area, walkable distance to some nice restaurants.
2024 年 2 月に 2 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 3 月 14 日)
Hello Jose Ricardo,Thank you for recent stay with us and for taking the time to post your review. Very much appreciated.Thank you.

8/10 (良い)

Alan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel has its own restaurant which was very convenient since there aren’t too many places to eat nearby. The food there was good. Our room had a balcony which was nice. Our room was clean but the picture in our bathroom had a frame on it that was damaged, which I don’t know how that happens but why wouldn’t you changed that out? The pool area was nice but the weather was too cold to use the pool.
2024 年 3 月に 3 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 3 月 13 日)
Hello Alan,Thank you for your kind comments. I am so glad that you had a great stay with us and liked our clean and pool area. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. Thanks again for your pleasant feedback.

10/10 (非常に良い)

RENA

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 1 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 3 月 12 日)
Hello RENA,Thank you very much for your recent stay and feedback. Very much appreciated.

8/10 (良い)

Janet

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Estefany at the restaurant was absolutely amazing!!! Front desk associates were nice. Hotel is clean and quiet. Could use some updates but the bed was very comfortable.
2024 年 3 月に 3 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Janet, Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

10/10 (非常に良い)

Marilyn、Valencia

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
clean rooms, the service during the breakfast.
2024 年 2 月に 2 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 2 月 27 日)
Hello Marilyn,Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice property and convenient location
rcojanuからの返信 (投稿日 : 2024 年 2 月 23 日)
Hello Elizabeth,Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!

10/10 (非常に良い)

LUIS

グループ旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Nice and decent
Good location in the design district. Great friendly and international diverse staff.
2024 年 2 月に 1 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear LUIS, Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!

10/10 (非常に良い)

Jermayne

良かった点 : 清潔度、スタッフとサービス
2024 年 2 月に 1 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Jermayne, Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!

8/10 (良い)

Candace

良かった点 : 清潔度、客室の快適度
2024 年 2 月に 1 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Candace,, Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!

10/10 (非常に良い)

Christopher、Oak Point

2024 年 2 月に 1 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 3 月 20 日)
Hello Christopher,We thank you very much for your recent stay and review. Very much appreciated! We hope we will see you back at our property in the not too distant future!

6/10 (普通)

Andrey

良かった点 : スタッフとサービス
2024 年 2 月に 2 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 2 月 7 日)
Hi Andrey,Thank you for your recent stay and for your rating. Very much appreciated. Thanks again and we look forward to your next retur.

6/10 (普通)

Michelle

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Could be much better with renovations and better cleaning. The tile in the bathroom and carpet in our room was dirty.
2024 年 2 月に 1 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 2 月 5 日)
Hello Michelle,Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.

4/10 (不満)

宿泊されたお客様

出張
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Rcojanuからの返信 (投稿日 : 2024 年 2 月 4 日)
Hi there,Thank you for your recent stay and response. I’m very sorry for any inconvenience caused to you. We hope you will give us another chance in the future.

4/10 (不満)

CHRIS

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Not the Taj Mahal
So the gate wouldnt open and tickets wouldnt print to get in the lot. Once buzzed in you get stuck for $15 bucks to park at the desk. The property is old. The toilet in the room slow flushed. The entertainment center was tied together by a power strip hanging on the side of the tv stand. Some of the doors and drawers didnt stay closed. No big deal but an indication of age and attention to detail. Sound deadening wasn't a construction consideration. On the bright side the cookies they supply on check in are tasty. The shower had excellent water pressure. The ac worked and the balcony view wasn't bad facing the city. I was extended a late check-out. Not a grand gesture considering the final tab could get you into better digs downtown. I am going on the record that this place is overrated here.
2024 年 2 月に 1 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 2 月 2 日)
Hello CHRIS,Thank for taking the time to share your experience. We apologize that the room did not exceed your expectations. Parking price is well advertised on our website, parking entry sign and all third-party sites. I will make sure to share your comments with my Property Managment. I glad to learn that you enjoyed the city view and our delicious DoubleTree cookies are to your satisfaction. We hope you will stay with us in the near future.

6/10 (普通)

RUTHY

出張
良かった点 : 客室の快適度
気になった点 : スタッフとサービス
Jan 2024 Double Tree Stay
The stay went well. The challenge we had was that when we came in I was VERY thirsty and tired. I asked the front desk lady for water and she pointed me to the indoor market-store so that I could purchase water. I was extremely disappointed because I did not bring money with me, would have to run out to an ATM, well just too much after a long trip. Then the shower did not have any shower gel, the bottle was completely empty. We were however pleased that the front desk lady gave us a bar of soap. The next day and after we asked for water and nothing. On my departure date, Kevin who was an extremely nice and professional man offered me water and cookies. I was impressed, I explained what happened and he felt sad.
2024 年 1 月に 4 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Ruthy, Thank you for taking the time in leaving us a review and feedback on our property. I will be sure to send this information to our Front Office Manager. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.

6/10 (普通)

Matthew

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Matthew, Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations. Nothing means more to us than providing a great guest experience. We'll do better for you next time.

8/10 (良い)

Chimere

良かった点 : スタッフとサービス、施設のコンディションと設備
It's a little outdated but it got the job done. The walls are thin. I'm disappointed that the staff failed to tell be about the complimentary shuttle service.
2024 年 1 月に 2 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Chimere, Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

2/10 (非常に不満)

marlene

出張
I canceled this reservation in a Monday for a Thursday stay. They still charged me on Friday afternoon.
rcojanuからの返信 (投稿日 : 2024 年 1 月 22 日)
Hello Marlene,Thank you for your review. After a closer look at your reservation, we noticed that your booking was done with a third-party reservation engine. In most cases, these reservations have cancelation policies and cancelations must be done with the third party where reservation was made and not with the hotel directly. I hope this will be resolved and we look forward to your next return.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 5 泊滞在
Rcojanuからの返信 (投稿日 : 2024 年 1 月 20 日)
Hi there,Thank you for recent feedback about your experience. Much appreciated. Have a great weekend!

10/10 (非常に良い)

Darin

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
rcojanuからの返信 (投稿日 : 2024 年 1 月 17 日)
Hello Darin,Thank you very much for your recent stay and for sharing your experience. We glad to see that you enjoyed your stay with us. Please come back next time you in the Big D!Have a great week.