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Candlewood Suites Dallas Plano East Richardson by IHG

2.5 star property
Hotel in Plano with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Welcome to Candlewood Suites Dallas Plano East Richardson, where a 24-hour gym and barbecue grills meet convenience. Unwind on the terrace or explore the gift shop, all while staying connected with in-room WiFi and enjoying helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Free WiFi
The current price is ￥10,285
￥11,623 total
includes taxes & fees
Nov 17 - Nov 18

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, down comforters, in-room safe, individually decorated

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

1 bedroom, down comforters, in-room safe, individually decorated

Studio Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Refrigerator
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, down comforters, in-room safe, individually decorated

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(11 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Refrigerator
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, down comforters, in-room safe, individually decorated

Studio Suite, 1 Queen Bed

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Refrigerator
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
75074, TX, Plano, 2401 E George Bush Highway

What's nearby

  • CityLine - 2 min drive - 2.6 km
  • Eisemann Center for the Performing Arts - 3 min drive - 5.6 km
  • University of Texas at Dallas - 7 min drive - 9.2 km
  • Plano Convention Center - 8 min drive - 11.1 km
  • Oak Point Park & Nature Preserve - 13 min drive - 8.2 km

Getting around

  • Bush Turnpike Station West - 3 min drive
  • Dallas Union Station - 21 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 31 min drive

Restaurants

  • ‪Wildwood - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Burger King - ‬4 min walk

About this property

Candlewood Suites Dallas Plano East Richardson by IHG

Hotel near University of Texas at Dallas
Consider a stay at Candlewood Suites Dallas Plano East Richardson by IHG and take advantage of a terrace, dry cleaning/laundry services, and a 24-hour gym. In addition to a 24-hour business center and a snack bar/deli, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • A TV in the lobby, smoke-free premises, and a front-desk safe
  • A 24-hour front desk, barbecue grills, and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 92 individually furnished rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • 42-inch TVs with premium channels and DVD players
  • Wardrobes/closets, separate dining areas, and kitchens

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Lobby

Tru by Hilton Plano Hwy 75

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  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 482 reviews
The price is ￥9,314
￥10,526 total
includes taxes & fees
Nov 23 - Nov 24
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster
  • Waffle maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Richardson
Candlewood Suites Dallas Richardson Aparthotel
Candlewood Suites Dallas Richardson Aparthotel Plano East
Candlewood Suites Plano East
Candlewood Suites Richardson
Candlewood Suites Dallas Plano East Richardson Hotel
Candlewood Suites Dallas Richardson Hotel
Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Plano East Richardson by IHG Hotel
Candlewood Suites Dallas Plano East Richardson by IHG Plano
Candlewood Suites Dallas Plano East Richardson an IHG Hotel

Frequently asked questions

Is Candlewood Suites Dallas Plano East Richardson by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Dallas Plano East Richardson by IHG?

As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Dallas Plano East Richardson by IHG on Nov 17, 2025 start from ￥10,285, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Dallas Plano East Richardson by IHG?

Self parking is free at this property.

What time is check-in at Candlewood Suites Dallas Plano East Richardson by IHG?

Check-in start time: 3 PM; Check-in end time: 6 AM.

What time is check-out at Candlewood Suites Dallas Plano East Richardson by IHG?

Check-out is at 11 AM.

Where is Candlewood Suites Dallas Plano East Richardson by IHG located?

Situated in the business district, this hotel is 1.2 mi (2 km) from CityLine and within 3 mi (5 km) of ArtCentre of Plano and Eisemann Center for the Performing Arts. Breckinridge Park is 2.8 mi (4.6 km) away. Bush Turnpike Station West is 25 minutes by foot.

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Candlewood Suites Dallas Plano East Richardson by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 246 out of 507 reviews
Rating 8 - Good. 143 out of 507 reviews
Rating 6 - Okay. 50 out of 507 reviews
Rating 4 - Poor. 23 out of 507 reviews
Rating 2 - Terrible. 45 out of 507 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tayisha was awesome. room very comfortable. amenities great.
Stayed 2 nights in Jun 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the value of having a kitchen and complimentary laundry
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Close to where I was working.
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Friendly staff and comfortable room. The hallways are dated and need updating.
Stayed 7 nights in Feb 2025

10/10 Excellent

Inocencio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff
Stayed 1 night in Sep 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a 2 night stay/ Price was good, place as clean and comfortable, space just right. the sink in the bath drained very slowly. Maintenance was gone for the day and they didn't send them the next day. no ice was available at the property.
Stayed 2 nights in May 2025

2/10 Terrible

Aboh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not well maintained. Not clean
Stayed 2 nights in Jun 2025

2/10 Terrible

Marisol

Disliked: Cleanliness, staff & service, property conditions & facilities
Unclean bathroom with clumps of hair and filthy broken bathroom shower with dirt rings - no floor Matts provided disgusting will never stay again
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Staff & service, amenities
Ok for me
Stayed 2 nights in Jan 2024

4/10 Poor

Khue

Disliked: Amenities, property conditions & facilities
Elevator was out of service for 10 days. Had to use the stairs for 10 days on the 4th floor.
Stayed 12 nights in May 2024

4/10 Poor

Denise

Inconvenienced

Checked in at 3:45 and room was not ready. Had to go to a different hotel. Needed to check in and change clothes to get to a meeting on time. Very very inconvenient. Pretty sure I won’t choose that hotel again.
Stayed 1 night in May 2023

2/10 Terrible

Bachir

Liked: Cleanliness, property conditions & facilities, room comfort

Poor Customer Service

A very poor customer service. They refuse to clean our room after 3 days and they will not deliver towels to the room.
Stayed 3 nights in Apr 2024

2/10 Terrible

Marisol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room checked into was infested with cockroaches and had to move second room also had dirty bed sheets and bathroom had hair in tub and mold as well as cobwebs and dirty bedroom and lighting - chairs and lampshades with holes and broken tried to complain to front desk worker and she advised I was not allowed to return since I complained about the conditions! Disgusting an embarrassment to IHG
Stayed 1 night in Oct 2025

6/10 Okay

Chibuzor

Liked: Staff & service
7/10
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort

Awesome as always!

Kenwood suites is and always will be one of my favorite hotels to stay at Great hotel for the price staff's always polite and courteous it's always clean and it has great perks!
Stayed 1 night in Jul 2025

8/10 Good

Mike

Air conditioning wall unit was loud. ... and old. In-wall fan that feeds cool air to the bedroom from the living room was also very loud... and bedroom never got cool enough. Need to get a central AC unit.
Stayed 1 night in Jun 2025

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities, room comfort

Would not stay there again

Entrance looked like a service entrance. Staff wasn't very friendly. I would not stay there again.
Stayed 1 night in Mar 2025

4/10 Poor

Keith

Disliked: Property conditions & facilities
Worst experience I have had in months. The front did not have any extra towels during our 2 night stay, upon check in Friday night the front desk clerk was definately not the personality to greet guests. I asked him what was around for dinner and he told me "check out the coupons by the tv" that was in the lobby. Every front desk clerk should be able to recommend a few decent restaurants in the area based on the tupe of food and quality of food. Now the room was crap also. The bathroom sink did not drain, a hole in the sheetrock by the recliner and never had maid service to at least make the bed and get rid of the dirty towels once I finally rounded up clean ones. I miss the good old days having your room cleaned and made up fresh everyday. Definately would not be staying here again.
Stayed 2 nights in Jun 2025

6/10 Okay

mahmoud

Liked: Staff & service, amenities
The property needs remodeling as far as new carpet and get ready of the cooking because of the smells And keep the A/C going in the hallways .
Stayed 2 nights in May 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2025

6/10 Okay

Karina

Liked: Staff & service
Disliked: Property conditions & facilities

Hotel ya Viejo

Es un hotel muy viejo y la alfombra de pasillos y cuartos huele muy mal, y el desodorante que usan es fatal!!! Los muebles ya son viejos, URGE REMODELACION Y RENOVACION
Stayed 4 nights in Apr 2025

2/10 Terrible

Marisol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom tub filthy and broken covered walls with hair never cleaned properly dust on all cabinets and fridge - Stevie Wonder is cleaning this room good for you on hiring the disabled but will never stay here again
Stayed 1 night in Mar 2025

8/10 Good

Lynn

Liked: Staff & service
Quiet and inexpensive. Front desk manager was very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Denisha

The stay here for my nephew was excellent! Special Thanks to Ms. Shay and the Manager Ms. Tyeshia! They were always welcoming, respectful and kind. The hotel was clean and safe!
Stayed 7 nights in Mar 2025