フロント

シー キャッスル ホテルの口コミ

3 out of 5
シー キャッスル ホテル
171 Ho Nghinh, Son Tra Dist, Da Nang

口コミ

7.0

良い

評価 10 - 9 件の口コミ中 2 件が非常に良い" "
評価 8 - 9 件の口コミ中 3 件が良い" "
評価 6 - 9 件の口コミ中 2 件が普通" "
評価 4 - 9 件の口コミ中 1 件が不満" "
評価 2 - 9 件の口コミ中 1 件が非常に不満" "

6.0/10

清潔度

6.4/10

スタッフとサービス

6.0/10

設備とサービス

6.8/10

施設のコンディションと設備

10/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 施設のコンディションと設備
価格の割にはマシだった。ダイキンのエアコンが良く効いてた。
2019 年 4 月に 1 泊滞在

10/10 (非常に良い)

Denis

2024 年 1 月に 3 泊滞在
Sea Castle Hotelからの返信 (投稿日 : 2024 年 2 月 1 日)
Thanks you choice our service.

6/10 (普通)

Thi My Ngoc

2017 年 7 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sea Castle...? Mm...
Poor cleaning condition (hair on mattress cover, bath towels are yellow tone) No window Nothing to eat (meaning few menu & even that was over, not refilled) I evaluate this hotel is worthy around $15 enough.

2/10 (非常に不満)

Joshua、Boulder, CO

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Please look elsewhere. Don't stay here!!
I’ve lived in Vietnam for over a year now, and I know what to expect from a hotel in this price range. Other than it’s location, pretty much everything at this place was a disaster. First off, they could not find our reservations through hotels.com. We had already booked two nights and paid in full when we showed up. We pulled up confirmation emails and receipts from hotels.com and showed them to the front desk. The reception had no idea what we were talking about, claimed that they did not know what hotels.com was, and that the site had not paid them nor given them any type of reservation. Throughout the course of our 2-night stay, we were presented with a bill from reception, with prices more than double what we paid via hotels.com. Each time, we had to pull up confirmation emails and receipts from hotels.com, but still management and reception claimed they’d never heard of the website and never gotten any reservations or payments. The room we were given was not the one we had booked. It had no windows and there was trash scattered throughout from previous guests. Both mornings, we were greeted with an 8 a.m. call from reception asking when we’d be checking out! (Checkout wasn’t until 12 p.m….the following day!) We have stayed in plenty of small guesthouses, at half the price, which have been 100 times cleaner and more helpful.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

Kiet、Australia

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Quite basic hotel but great service and condition
In my opinion, the hotel has a great location with very competitive price! Close to My Khe Beach, Linh Ung temple and also the city which takes only 5 mins to Dragon Bridge! The staffs was helpful and friendly. The room has all the basics we need as we go out most the time!

6/10 (普通)

Chechi、España

気になった点 : 清潔度
Hotel para locales
El hotel no es viejo, las habitaciones son cómodas, pero mejoraría la limpieza. Encontramos varias cucarachas en la habitación y en la acera de la entrada vimos unas cinco ratas por la noche. El personal no habla nada de ingles y la comunicación fue muy difícil. Llegamos por la noche y los recepcionistas estaban durmiendo en el suelo del lobby, por lo que tuvimos que despertarlos. El en desayuno solamente nos dieron un hueco frito, nada para beber, por lo que tuvimos que buscar un sitio después.