Absolutely loved our stay. Not sure what star rating the hotel is but the service was what you’d expect from a 5 star hotel. Very warm, welcoming and helpful. The hotel has clearly tried their best to make guests feel comfortable. Shuttle buses, designated beach umbrella and chairs and great breakfast. I’ve read other reviews about shuttle buses being too full but we never experienced it. A special mention regarding the wonderful service we received from Flora, Snow and Win and other staff (including cleaning staff) from 30 Nov to 3 Dec who I didn’t get the names of. Highly recommend.