Everything excellent particularly Elli in Reception ☀️☀️☀️☀️
Elizabeth Alice
2024 年 3 月に 3 泊滞在
10/10 (非常に良い)
Joseph
2024 年 3 月 3 日
Joseph
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
Ruth
家族旅行
2024 年 3 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stay just what you would expect for this location. Good
Ruth
2024 年 2 月に 2 泊滞在
10/10 (非常に良い)
Janet Anne
家族旅行, グループ旅行
2024 年 2 月 6 日
Enjoyed a special birthday here , great facilities and lovely scenery.
Janet Anne
2024 年 2 月に 2 泊滞在
6/10 (普通)
Lorna
2024 年 2 月 4 日
Lorna
2024 年 2 月に 2 泊滞在
8/10 (良い)
KAYLEY
家族旅行
2024 年 1 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay
We had a great stay to celebrate my partners 40th and there was so much on offer to keep our little one occupied. The swimming pool was great with plenty of swimming sessions available throughout the day and the sauna and steam room were also a welcome surprise as we could not book the Victorian Baths as we had our daughter with us. We had considered using the big country childcare but the times never synced in with the times for the Victorian baths or any of the adult activities which is a bit disappointing and would be so much better if you could attend a session during the two hour childcare slot.
Adventure Glen, Glens Den, the pony riding and family fun in the Melville were all brilliant my only criticism is how much you need to pay for after a costly booking. Thankfully on our visit the adventure playground was free access but bear in mind if you attend at peak times there is a charge for adults and children.
My overall disappointment was the night time entertainment for the kids being cancelled by management due to the hotel not being overly busy. There was still kids on site and it would have been nice to have something to do with them after dinner, even a mini disco but there was nothing although before we came there was a full schedule planned including magic show and it was cancelled once we arrived.
I did find the hotel very cold but the food was good. We will definitely return but at a busier time to take advantage of the whole experience.