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Reviews of Muthu Ben Doran Hotel

3 out of 5
Muthu Ben Doran Hotel
Tyndrum, Crianlarich, Scotland

Reviews

7.0

Good

Rating 10 - Excellent. 58 out of 304 reviews" "
Rating 8 - Good. 112 out of 304 reviews" "
Rating 6 - Okay. 66 out of 304 reviews" "
Rating 4 - Poor. 43 out of 304 reviews" "
Rating 2 - Terrible. 25 out of 304 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Liked: Cleanliness
Disliked: Staff & service
Pros - room was good, was allowed to take my bike into the room, location is excellent. Cons - no food at 8pm.
Stayed 1 night in May 2024
Response from Muthu Ben Doran Hotel Team on May 27, 2024
Dear Guest,Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed your room, appreciated being able to bring your bike inside, and found our location excellent. Your positive comments are very much appreciated.We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience.Regards,

10/10 Excellent

caroline

Liked: Staff & service, amenities, property conditions & facilities
Good location and good breakfast buffet
Stayed 1 night in May 2024
Response from Muthu Ben Doran Hotel Team on May 26, 2024
Thank you for your positive feedback. We look forward to having you again.Regards,

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has the best staff!!!
Stayed 1 night in May 2024
Response from Muthu Ben Doran Hotel on May 21, 2024
Thank you for your review! We look forward to having you again.

8/10 Good

ABrian

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service excellent position, lovely surrounding area. Could do with a bit of a clear up in the car park re rubbish. Good food, service a little slow. Overall would stay there again
Stayed 1 night in May 2024
Response from Muthu Ben Doran Hotel on May 16, 2024
Dear Guest,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed our excellent service, prime location, and the beautiful surroundings of our area.Your feedback regarding the cleanliness of our car park is noted, and we apologize for any inconvenience caused. We take cleanliness and upkeep seriously, and we'll be sure to address this promptly with our team to ensure a more pleasant environment for our guests.We're glad you enjoyed our good food, although we're sorry to hear that the service was a bit slow. Your comments are valuable to us as we continually strive to improve our service standards.We appreciate your kind words and your willingness to stay with us again. We look forward to welcoming you back and providing you with an even more enjoyable experience.Regards,

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very interesting building.
Stayed 1 night in May 2024
Response from Muthu Ben Doran Hotel on May 11, 2024
Dear Stephen,Thank you for your perfect review with us. We look forward to having you again.Regards,

6/10 Okay

Marie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Muthu Ben Doran hotel team on May 2, 2024
Dear Marie,Thank you very much for staying with us i hope you enjoyed your stay in our hotel. see you next time thank you again for choosing to stay with us.Regards ,

2/10 Terrible

Fergus

Traveled with partner
They took my booking, then cancelled at the last minute, so had to find somewhere else miles away....
Stayed 1 night in Apr 2024
Response from Muthu Ben Doran Hotel on May 3, 2024
Dear Mr. Fergus,We deeply apologize for any inconvenience brought on the the delay of renovation of some of our rooms that caused necessary relocation of your booking. We make sure that every guest was properly assisted on this process, although we regret not being able to serve your booking at our hotel properly.We hope we can serve you better next time.Regards,

6/10 Okay

Jose

Traveled with partner
Liked: Staff & service
The hotel was tired and showing its age - threadbare carpet in room . Bed was comfortable and room was clean. Leak in bathroom behind toilet. Evening food was poor - lasagna was terrible and lukewarm. Fish was overcooked, mushy peas were cold. Staff were helpful and apologetic. Breakfast had good choice and you are able to help your self.
Stayed 1 night in Apr 2024
Response from Muthu Ben Doran hotel team on May 2, 2024
Dear Mr. Jose,Thank you for taking the time to provide detailed feedback about your recent stay with us. While we're pleased to hear that you found the bed comfortable, the room clean, and the staff helpful and apologetic, we're disappointed to learn about the issues you encountered.We apologize for the condition of the hotel, including the tired appearance and the leak in the bathroom. Please know that we take such matters seriously, and we'll be addressing them with our maintenance team to ensure they're promptly resolved.Additionally, we're sorry to hear that your dining experience did not meet your expectations. We appreciate your feedback regarding the quality and temperature of the food, and we'll be sure to pass this along to our culinary team for review and improvement.On a positive note, we're glad to hear that you enjoyed the breakfast options and the self-service feature. Your satisfaction is important to us, and we're committed to making the necessary improvements to enhance your experience in the future.Thank you again for sharing your feedback with us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.Regards

10/10 Excellent

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE WHOLE PLACE AND STAFF WAS GREAT.
Stayed 1 night in Apr 2024
Response from Muthu Ben Doran hotel team on May 2, 2024
Dear Ms. Eileen,Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us, both in terms of our facilities and our staff. Providing exceptional service and creating memorable experiences for our guests is our top priority, so it's wonderful to know that we succeeded in doing so during your stay.We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon for another fantastic stay. If there's anything specific you loved about your experience or anything we can do to make your next stay even better, please feel free to let us know. Thank you again for choosing to stay with us!Regards,Muthu Ben Doran HotelMuthu Ben Doran Hotel Team

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water in shower too hot otherwise excellent stay
Stayed 4 nights in Apr 2024
Response from Muthu Ben Doran hotel team on May 2, 2024
Dear Mr. James,Thank you for sharing your feedback with us! We're delighted to hear that you had an excellent stay overall.We apologize for the inconvenience caused by the water temperature in the shower being too hot. Your comfort is important to us, and we will certainly look into adjusting the temperature to ensure it's more suitable for future guests.We're glad to hear that aside from this issue, you enjoyed your stay with us. If there's anything else we can do to improve your experience or if you have any further feedback, please don't hesitate to let us know.Thank you again for choosing to stay with us, and we hope to welcome you back for another great stay in the future!Regards,

2/10 Terrible

Sally

Traveled with partner
Disliked: Amenities
We weren’t able to get to the hotel as we were completely stuck on the M6 which was closed between Shap and Penrith. When it became clear that we were unlikely to get to Tyndrum much before 4am we tried to cancel our booking but we could only get her hold of a central reservations agency who couldn’t put us in touch with Muthu Ben Doran. consequently we have lost all our money, which is no surprise given the greed and venality of corporate business today. So, I would advise, don’t book or at least, don’t pay in advance
Stayed 1 night in Apr 2024
Response from Muthu Ben Doran Hotel on Apr 20, 2024
Dear Ms. Sally,We are truly sorry to hear about the challenging circumstances you encountered while attempting to reach our hotel and the subsequent difficulties you faced in canceling your booking. Your experience sounds incredibly frustrating, and we deeply regret any inconvenience or financial loss you may have incurred.Unfortunately, situations beyond our control, such as road closures and travel disruptions, can significantly impact our guests' travel plans. We understand the frustration and disappointment this can cause, especially when trying to communicate with third-party booking agencies during such stressful times.While we strive to provide excellent customer service, we recognize that there may have been limitations in accessing our hotel directly to address your cancellation request. We apologize for any inconvenience caused by this and understand your frustration with the situation.Regarding the loss of your payment, we understand your disappointment and assure you that it was never our intention for you to incur financial hardship due to circumstances beyond your control. We empathize with your feelings toward corporate business practices and regret any negative impression this experience may have left.In light of your feedback, please note that cancellation policy of your booking limits the property to waiving cancellation fees.We sincerely apologize for the inconvenience and frustration you have experienced. We value your feedback and your business, and we hope that you will consider giving us another opportunity to provide you with a more positive experience in the future. If there is anything else we can do to assist you or if you would like to discuss your concerns further, please do not hesitate to contact us directly. Thank you for bringing these matters to our attention, and we wish you all the best in your future travels.Regards,

8/10 Good

Giedre

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Muthu Ben Doran Hotel on Apr 9, 2024
Dear Guest,Thank you for taking time to give us a review. We greatly appreciate your almost perfect review with us. We look forward to having you again.Regards,

6/10 Okay

Alan

Traveled with group
Liked: Cleanliness, staff & service, room comfort
I enjoyed my stay and the staff were excellent, always willing to help and very friendly. My main complaint was the food, breakfast was good but barely warm and the plates were stone cold which only made worse. We had two evening meals, one was a buffet which was awful, the fish was smelly and the chicken tasteless. Our second meal was the steak night, the veg' was nice but the steak very tough. We ate elsewhere 5 of our 7 day stay.
Stayed 7 nights in Sep 2023
Response from Muthu Ben Doran Hotel Team on Oct 9, 2023
Dear Guest,Thank you for staying with us and taking time to give us a review.We greatly appreciate your positive feedbacks! Although we regret to hear about your dining experience with us. Rest assured we have taken note of your feedback and will closely work with our restaurant to team to improve our dining services. We look forward to having you again and hope to serve you better next time.Regards,

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quality
Stayed 1 night in Aug 2023
Response from Muthu Ben Doran Hotel Team on Aug 13, 2023
Dear Guest,Thank you very much for staying with us and for taking time to give us a review. We greatly appreciate your perfect review with us! We look forward to having you again at Muthu Ben Doran Hotel.Regards,

10/10 Excellent

Desmond

Stayed 1 night in Aug 2023
Response from Muthu Ben Doran Hotel Team on Aug 12, 2023
Dear Guest,Thank you very much for staying with us and for taking time to give us a review. We greatly appreciate your perfect rating with us! We look forward to having you again at Muthu Ben Doran Hotel.Regards,

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff very friendly and helpful. Rooms are dated but comfortable. Warm water. Quiet location. Hot food was not very warm. Could be kept warmer.
Stayed 2 nights in Aug 2023
Response from Muthu Ben Doran Hotel Team on Aug 12, 2023
Dear Guest,Thank you very much for staying with us and for taking time to give us a review. We greatly appreciate your positive review and have taken note of your feedback! We look forward to having you again at Muthu Ben Doran Hotel.Regards,

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
good staff, pity about some of the maintenance
Stayed 3 nights in Jul 2023
Response from Muthu Ben Doran Team on Jul 29, 2023
Dear Guest,Thank you very much for staying with us and for taking time to give us a review. We greatly appreciate your positive feedback and recognition of our staff. Rest assured we are working with our best to improve our facilities and accommodation for guest’s satisfaction. We look forward to having you again at Muthu Ben Doran Hotel.Regards,Muthu Ben Doran Hotel Team

6/10 Okay

John

Disliked: Cleanliness
Stayed 3 nights in Jul 2023
Response from Muthu Ben Doran Hotel Team on Jul 26, 2023
Dear Guest,Thank you for staying with us and taking time to give us a review. We look forward to having you again at Muthu Ben Doran Hotel!Regards,

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of parking and small hiking routes nearby. Nothing as far as pubs bars nearby but was quite happy in the hotel bar. Didn't eat there so can't comment on that. Certainly a good choice for the area. Hotel room was huge and confy. Shower and facilities was lovely
Stayed 1 night in Jul 2023
Response from Muthu Ben Doran Hotel Team on Jul 20, 2023
Dear Guest,Thank you very much for staying with us and for taking time to give us a review. We greatly appreciate your positive feedback! We look forward to having you again at Muthu Ben Doran Hotel.Regards,

8/10 Good

Tim

Traveled with partner
Liked: Cleanliness, staff & service
Great location with plenty of space. However the property is a little dated.
Stayed 1 night in Jul 2023
Response from Muthu Ben Doran Hotel Team on Jul 18, 2023
Dear Guest,Thank you for staying with us and taking time to give us a review. We appreciate your positive feedback Rest assured we are working with our best to improve our facilities and accommodation for guests satisfaction. We look forward to having you again!Regards,

10/10 Excellent

Derek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay at this hotel Highly recommended
Stayed 1 night in Jul 2023
Response from Muthu Ben Doran Team on Jul 18, 2023
Dear Mr. Derek,Thank you very much for staying with us and for taking time to give us a review. We greatly appreciate your perfect review and positive feedback! We look forward to having you again at Muthu Ben Doran Hotel.Regards,

10/10 Excellent

Martin

Stayed 2 nights in Jul 2023
Response from Muthu Ben Doran Team on Jul 15, 2023
Dear Mr. Martin,Thank you for staying with us and taking time to give us a review. We are delighted to know you enjoyed your stay with us! We look forward to having you again at Muthu Ben Doran Hotel!Regards,

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Muthu Ben Doran Hotel Team on Jul 7, 2023
Dear Mr. Paul,Thank you for staying us and taking time to give us a review. We look forward to having you again and hope to serve you better once more! Regards,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Best for coach parties
Amazing setting but interior a bit tired.
Stayed 1 night in Jun 2023
Response from Muthu Ben Doran Hotel Team on Jul 7, 2023
Dear Mr. Robert,Thank you very much for your perfect review with us! We are delighted to know you enjoyed your stay at Muthu Ben Doran Hotel. We are continuously working with our best efforts to improve our facilities and accommodation towards providing the best quality of stay for our guests. Rest assured your feedback is heard! We look forward to having you again. Regards,

6/10 Okay

alexander

Liked: Staff & service
Disliked: Property conditions & facilities
Requires an update, dining room requires refurbishment.
Stayed 1 night in Jun 2023
Response from Muthu Ben Doran Hotel Team on Jul 7, 2023
Dear Mr. Alexander,Thank you for staying with us and taking time to give us a review. Your feedback is important to us. Rest assured we are taking all our guest feedbacks seriously and we are committed with our best efforts to improve our facilities for guests' satisfaction. We look forward to having you again and hope to serve you better once more. Regards,

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2023
Response from Muthu Ben Doran Hotel Team on Jul 7, 2023
Dear Guest,Thank you for staying with us and taking time to give us a review. We look forward to your next stay with us and hope to serve you better on your future stay. Regards,

8/10 Good

Alun, Ruthin

Traveled with partner
Liked: Staff & service
A coach party hotel.
Stayed 1 night in Jun 2023
Response from Muthu Ben Doran Hotel Team on Jul 7, 2023
Dear Guest,Thank you for staying with us and taking time to give us a review! We look forward to your next stay with us and hope to serving you again on your future stay! Regards,

4/10 Poor

MARGARET

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Muthu Ben Doran Hotel Team on Jul 7, 2023
Dear Guest,Thank you for staying with us and taking time to give us a review. We regret failing to meet your expectations. Rest assured your feedback is important to us and we are committed to give our best efforts in continuously improving our service. We look forward to see you again in the near future and hope to serve you better next time! Regards,

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Muthu Ben Doran Hotel Team on Jul 7, 2023
Dear Guest,Thank you for staying with us and taking time to give us a review! We look forward to your next stay with us and hope to serve you better on your future stay! Regards,

8/10 Good

michael

Liked: Cleanliness, staff & service, room comfort
Good staff great location hotel could do with some money spending on it looking a bit run down
Stayed 1 night in May 2023
Response from Muthu Ben Doran Hotel Team on Jul 7, 2023
Dear Guest,Thank you for staying with us and taking time to give us a review! We appreciate you are delighted with our staffs. Your feedback is important to us. Rest assured we are continuously working on our guests' feedback in improving our facilities and accommodation for guests; quality of stay. We look forward to having you again. Regards,

4/10 Poor

Antony

Traveled with partner
Disliked: Staff & service
Hi, there where multiple problems that makes the value for money not good at all. The place The parking policy is really weird : you need to park anywhere you can find space, as the actual parking is too small. I'm pretty sure that the amenities where nice... 30 years ago. The cleanliness was also really just OK, by example the carpet is really old and dusty... The staff was also not really friendly except for the hostess at our arrival, whom we have not met after. Wifi In this area the 4G network is really poor, we were then happy to use the hotel's wifi, but it is not OK at all. At the end, it was really complicated to plan our trails, as they do not provide any map or information. Dinner By email, I had contact in advance to organise the dinner, they inform my about an all you can eat buffet for 25£, but actually it was a 3 courses meal in place of the buffet. We have waited a long time to try to order and finally decided to go to eat outside, also the drinks had to be retrieved from the bar 2 floors below. Antony
Stayed 2 nights in May 2023

8/10 Good

hilary

Traveled with partner
Great deep bath and plenty hot water Dining buffet was a set price - no flexibility for those wishing to take less than 3 courses Ran out of eggs at breakfast buffet and lack of staffing meant we had to wait which follows that our food became cold so we ended up going elsewhere for brekkie
Stayed 1 night in Apr 2023

4/10 Poor

khoram

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Sheridan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Touring the highlands on motorcycles
Great location, great valve for money and a nice big friendly hotel
Stayed 1 night in Apr 2023

10/10 Excellent

Timothy

Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Ben Doran
Had an overnight stay at Muthu Ben Doran in Tyndrum. Looks like the hotel is in the process of being redecorated which is probably a good thing, as the inside of the hotel does look tired and dated. Service was good though and the staff seemed welcoming enough.
Stayed 1 night in Mar 2023
Response from Muthu Ben Doran Team on Apr 10, 2023
Dear Guest,Thank you very much for taking the time to leave a review of your stay. We are sorry to learn that some aspects disappointed you. We have shared your feedback with the team, so that they can take your comments on board going forward. We hope that we will have an opportunity of welcoming you back in the future. Kindest Regards, Muthu Ben Doran Team

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Muthu Ben Doran Team on Mar 14, 2023
Alan, thank You so very much for taking the time to review Your stay with us, and thank You for scoring us 10/10 across the board. We are so looking forward to see you again! Warmest Regards,

8/10 Good

Stephen

Stayed 2 nights in Oct 2022
Response from Muthu Ben Doran Team on Oct 17, 2022
Dear Stephen, Thank you for choosing Muthu Ben Doran Hotel. We are delighted that you enjoyed your stay with us. Thank you for sharing your experience and we hope that we can welcome you back very soon. Warm regards,

6/10 Okay

Mary

Liked: Staff & service
Stayed 1 night in Sep 2022
Response from Muthu Ben Doran Team on Oct 17, 2022
Dear Mary, Thank you for choosing Muthu Ben Doran Hotel. Thank you for sharing your experience and we hope that we can welcome you back very soon. Warm regards,

8/10 Good

Lz

Liked: Cleanliness
Hotel feels very dated, toilet ventilator was loud, room cup was chipped. During check out, it was difficult to get in touch with a staff (reception unmanned). Also went to a wrong building nearby which I confused with this hotel (twice). That aside, check in was fine, cleanliness was ok, the location is near to restaurants, shops and citylink bus stop, and the breakfast was good. It was very crowded at breakfast with long queue. Not the best choice but can do and it is situated in a peaceful place. There’s also sitting area in upper floor.
Stayed 1 night in Sep 2022
Response from Muthu Ben Doran Team on Oct 17, 2022
Dear Liz, Thank you for choosing Muthu Ben Doran Hotel for your recent stay during your visit to Tyndrum and taking time to leave the review. We are delighted to learn that you had such a positive experience staying with us and we're looking forward to welcome you again in the future. Best regards, Dear Guest, Thank you for choosing Muthu Ben Doran Hotel for your recent stay during your visit to Tyndrum and taking time to leave the review. We are delighted to learn that you had such a positive experience staying with us and we're looking forward to welcome you again in the future. Best regards,

8/10 Good

Alon

Stayed 1 night in Aug 2022
Response from Muthu Ben Doran Team on Oct 17, 2022
Alon, thank you so very much for taking the time to review and score your experience of Muthu Ben Doran Hotel. We hope that we can welcome you back again soon! Kind regards,

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
The check in was lovely. The woman behind the counter was very helpful and just a joy to speak with. The property it’s self is a bit tired. There several places around the area to eat . It was very close to a laundromat. All in all a nice place to stay
Stayed 1 night in Aug 2022
Response from Muthu Ben Doran Team on Oct 17, 2022
Dear David, Thank you for choosing Muthu Ben Doran for your recent stay during your visit to Tyndrum and taking time to leave the review. We are delighted to learn that you had such a positive experience staying with us and we're looking forward to welcome you again in the future. Best regards,

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Muthu Ben Doran Team on Oct 17, 2022
Dear Daniel, thank you so very much for taking the time to review your stay with us, and thank you for scoring us 10/10 across the board. We hope that we can welcome you back again soon. Kind regards,

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
The hotel was very nice, we had only booked a couple of hours before our arrival,on checking in late in the evening it all went smoothly. Friendly staff, room was clean and bed comfy. My only complaint was that the water was boiling hot so much so nearly took the skin off my fingers! The only sign was a small one on the mirror in the corner which I did not see as went straight to the bath. Think they need to look into that especially where children are concerned. Would have said something at check out but no staff were around. Can't comment on food as we didn't have any. Would stay again.
Stayed 1 night in Jul 2022
Response from Muthu Ben Doran Team on Oct 17, 2022
Dear Carol, Thank you for choosing Muthu Ben Doran for your recent stay during your visit to Tyndrum and taking time to leave the review. We are delighted to learn that you had such a positive experience staying with us and we're looking forward to welcome you again in the future. Best regards,

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff smoking cigarettes openly, rooms unclean
Stayed 3 nights in Jul 2022
Response from Muthu Ben Doran Team on Oct 17, 2022
Jon,Thank you very much for taking the time to leave a review of your stay. We are sorry to learn that some aspects disappointed you and have shared your feedback with the team, so that they can take your comments on board going forward. We hope that we will have an opportunity of welcoming you back in the future. Kind regards,

8/10 Good

c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Hard to find from Northerly direction but once you are directed there are two hotels from same company in side road. Staff are very evasive and only respond if you persevere in getting information or help.
Stayed 1 night in Jul 2022
Response from Muthu Ben Doran Team on Oct 17, 2022
Dear C,Thank you very much for taking the time to leave a review of your stay. We are sorry to learn that some aspects disappointed you and have shared your feedback with the team, so that they can take your comments on board going forward. We hope that we will have an opportunity of welcoming you back in the future. Kind regards,

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful location
Wonderful location - amazing nature and very kind and generous hosts. I slept really soundly and was shocked to find a stag outside the hotel grounds the following morning. A sign of good luck
Stayed 1 night in Jul 2022
Response from Muthu Ben Doran Team on Oct 17, 2022
Dear Neil, thank you so very much for taking the time to review your stay with us, and thank you for scoring us 10/10 across the board. We hope that we can welcome you back again soon. Kind regards,

6/10 Okay

H

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Large hotel
Good location for Tyndrum Lower station and West Highland Way. Dressing table top filthy and shelf in bathroom - housekeeping came speedily to clean up. Good service when complaint made. Couldn’t get breakfast either morning as so many coach loads being dealt with. Reception unmanned when hundreds of people were checking out. Tired bathroom and faulty hot tap. Hotel is too big for its own good. Like everywhere it was short staffed so not staff’s fault. Liked ping pong amenity. Investment needed.
Stayed 2 nights in Jun 2022
Response from Muthu Ben Doran Team on Oct 17, 2022
Dear H,Thank you very much for taking the time to leave a review of your stay. We are sorry to learn that some aspects disappointed you and have shared your feedback with the team, so that they can take your comments on board going forward. We hope that we will have an opportunity of welcoming you back in the future. Kind regards,

6/10 Okay

Laura

Stayed 1 night in Jun 2022
Response from Muthu Ben Doran Team on Oct 17, 2022
Dear Laura, Thank you for choosing Muthu Ben Doran Hotel. Thank you for sharing your experience and we hope that we can welcome you back very soon. Warm regards,

2/10 Terrible

Kirstie

Disliked: Property conditions & facilities
Staying here felt like a bad stay at Crossroads. I spent my time looking for Benny. The organisation was shambolic - lots of breakfast ingredients were not available. It feels like a great location but in desperate need of investment.
Stayed 1 night in Jun 2022
Response from Muthu Ben Doran Team on Oct 17, 2022
Dear Kirstie, Thank you very much for taking the time to leave a review of your stay. We are sorry to learn that some aspects disappointed you and have shared your feedback with the team, so that they can take your comments on board going forward. We hope that we will have an opportunity of welcoming you back in the future. Kind regards,