暖炉

エレベーション ホテル & スパの口コミ

4 out of 5
エレベーション ホテル & スパ
500 Gothic Rd, Mount Crested Butte, Crested Butte, CO

口コミ

8.4

とても良い

評価 10 - 1000 件の口コミ中 503 件が非常に良い" "
評価 8 - 1000 件の口コミ中 272 件が良い" "
評価 6 - 1000 件の口コミ中 133 件が普通" "
評価 4 - 1000 件の口コミ中 56 件が不満" "
評価 2 - 1000 件の口コミ中 36 件が非常に不満" "

8.8/10

清潔度

8.6/10

スタッフとサービス

8.2/10

設備とサービス

8.4/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
快適なスキーリゾート。子連れにおすすめ。
施設もお部屋も広々としたスキーリゾートホテルです。ゲレンデまで徒歩1分の立地です。雪のない時期に滞在したからか、ホテルの周りの店やホテル内の売店などすべて閉まっていましたが、空いていたので快適にゆっくり休むことができました。ホテル内のレストランは開いていましたが、とてもサービスが良くリーズナブルでした。外の景色を一望しながら熱いお湯を堪能できるアウトドアのホットタブが最高です。 チルドレンズミュージアムまで徒歩10分と予約の際の施設概要に書いてありましたが、今は移転していて車で7分くらいの場所に変わっていました。シーズンオフなので使えませんでしたが、ホテルのすぐ裏に子供用の遊具などもあります。
2019 年 10 月に 2 泊滞在
Olivia Hからの返信 (投稿日 : 2019 年 10 月 22 日)
Hello, Thanks for taking the time to write a review and for giving us your feedback. We are very happy to hear that you enjoyed your stay. The Children's Museum recently moved- thank you for pointing this out to us so we can correct it. We hope to see you again soon! Best, Olivia H

10/10 (非常に良い)

Larry、Newport

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Kathy

良かった点 : 清潔度、設備とサービス
Location, amenities, restaurant, parking
2024 年 3 月に 4 泊滞在
Annieからの返信 (投稿日 : 2024 年 4 月 30 日)
Hi Kathy,We are thrilled to hear you enjoyed your stay here at Elevation Hotel and Spa. We hope to welcome you back in the future!

10/10 (非常に良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bed was not very comfortable too hard and the neighbors were noisy
2024 年 3 月に 3 泊滞在
Annieからの返信 (投稿日 : 2024 年 4 月 2 日)
Hi Michael,I apologize for the comfort of your bed and experience with noisy neighbors. I have passed along this information to the appropriate departments so they can be addressed. I am happy to hear you enjoyed your overall stay. We hope to welcome you back in the future!

8/10 (良い)

David、Carbondale

2024 年 3 月に 2 泊滞在
Annieからの返信 (投稿日 : 2024 年 4 月 19 日)
Hi David,Thank you for your feedback! We're delighted to hear you had a great stay and we'll strive to make your next visit even better.

8/10 (良い)

Fritz

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed our stay and loved our room and all of the amenities as well as all of the common areas to sit and enjoy the fireplaces.
2024 年 3 月に 2 泊滞在
Annieからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for your review! We're delighted to hear that you enjoyed your stay, loved your room, and appreciated our amenities and common areas. We look forward to welcoming you back for another wonderful experience soon!

10/10 (非常に良い)

matthew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great affordable ski in/ ski out hotel right by the lifts
2024 年 3 月に 1 泊滞在
Annieからの返信 (投稿日 : 2024 年 3 月 27 日)
Hi Matthew,Thank you for your fantastic review and perfect score! We're delighted to hear you had such a wonderful experience at our hotel. We hope to welcome you back soon for another exceptional stay!

10/10 (非常に良い)

Stacy、Montrose

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the accommodations. Upscale feel. Hard to navigate from parking garage but great location. Friendly staff
2024 年 3 月に 1 泊滞在
Haley D. からの返信 (投稿日 : 2024 年 3 月 25 日)
Hello Stacy, Thank you for your 5 out of 5 rating! We are glad to hear you enjoyed our accommodations, upscale feel and friendly staff. We will consider your experience with the parking lot in our approach to directing guest going forward. We look forward to hosting you again.

10/10 (非常に良い)

Alan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fun very nice place to stay. Easy go skiing and to go to town.
2024 年 3 月に 3 泊滞在
Haley D.からの返信 (投稿日 : 2024 年 3 月 22 日)
Hello Alan, Thank you for you 5 out of 5 rating! We are glad to hear you had fun and enjoyed our facility. We look forward to hosting you again.

2/10 (非常に不満)

Maryna

2024 年 3 月に 2 泊滞在
Haley D.からの返信 (投稿日 : 2024 年 4 月 7 日)
Hello, We are concerned to see your rating and would like to address any issues or concerns you may have had over the course of your stay. Feel free to reach out to further discuss your concerns.

4/10 (不満)

Alicia

気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 6 泊滞在
Haley D. からの返信 (投稿日 : 2024 年 3 月 17 日)
Hello Alicia,I see you had a low rating on your stay at Elevation Hotel and Spa. If you have any comments about your experience, I am happy to help.

10/10 (非常に良い)

Valeria

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 6 泊滞在
Haley D.からの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Valeria,Thank you for your fantastic 5 out of 5 rating! We're thrilled you had a great experience. Looking forward to welcoming you back soon!

8/10 (良い)

JENEANNE

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We have stayed here many times and will continue staying at The Elevation. The staff is top notch and the ski valet is incredibly convenient. There is no overhead lighting in the living or bedroom. It does leave it a bit dark. It is fine during the day with the curtains open, however. This might be the only negative for this spacious room.
2024 年 3 月に 3 泊滞在
Haley D.からの返信 (投稿日 : 2024 年 3 月 14 日)
Thank you for sharing your positive experience and we are very proud to know you continue to come back. I will ensure your feedback regarding lighting is passed on for future consideration. We look forward to hosting you again soon!

10/10 (非常に良い)

Jessica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We really enjoyed our stay! Super location for ski in and ski out!
2024 年 3 月に 3 泊滞在
Haley D.からの返信 (投稿日 : 2024 年 3 月 14 日)
We are ecstatic to see that you have an enjoyable stay. We look forward to hosting you again soon!

8/10 (良い)

Sara、Demossville

ペット同伴の旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Good location. Pet friendly hotel.
2024 年 1 月に 2 泊滞在
Haley D. からの返信 (投稿日 : 2024 年 3 月 10 日)
We are glad you and your pet enjoyed the hotel. We look forward to hosting you again!

8/10 (良い)

Scott

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Great spot right on the mountain with easy access to parking and shuttle into town (5min walk). Staff was friendly and atmosphere vibrant with families, couples and groups. Property is getting a little dated/tired, but read that it’s getting a renovation in the next couple of years. Spa and workout facilities were nice. Ski valet a plus (all included in resort fee).
2024 年 2 月に 3 泊滞在
Haley D. からの返信 (投稿日 : 2024 年 3 月 5 日)
Thank you for sharing your positive experience with multiple of our amenities.We are working towards some renovations. We look forward to hosting you again.

6/10 (普通)

anamarta

カップルで旅行
気になった点 : スタッフとサービス
Location can’t be beat for skiing. Front desk staff was short and rude, parking was atrocious. Food was mediocre.
2024 年 2 月に 3 泊滞在
Haley D. からの返信 (投稿日 : 2024 年 3 月 2 日)
We are concerned to see that you had a negative experience with our front office staff. We would be interested in hearing more about what happened. Parking can be very tight here in Crested Butte and we do our best to accommodate the different parking needs that our guests may have, we are sorry to hear that parking was a hassle for you. We would also be interested in hearing more about your experience with the food so we can pass that along to the kitchen.

10/10 (非常に良い)

Anthony

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Prime location at competitive price
2024 年 2 月に 3 泊滞在
Annieからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Anthony,Thank you for your fantastic 5 out of 5 rating! We're thrilled you had a great experience. Looking forward to welcoming you back soon!

8/10 (良い)

Orlando、Coral Gables

グループ旅行
良かった点 : 清潔度
Location for skiing is great
2024 年 2 月に 7 泊滞在
Annieからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Orlando,Thank you for your positive feedback! We're delighted to hear you enjoyed the skiing and our location. If there's anything specific we can improve to earn that fifth star next time, please let us know. We appreciate your stay!

2/10 (非常に不満)

Noah

グループ旅行
良かった点 : 設備とサービス
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
someone got check into my room and walkin my room around midnight and couldn't go back to sleep. Told front desk next day,.they said they will tell a manager and the manager will reach out. But never did, they dont care about your stay.
2024 年 2 月に 2 泊滞在
Annieからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Noah,We sincerely apologize for the disturbance you experienced during your stay. We take this matter seriously and are actively investigating. Your comfort is our priority, and we're committed to making amends. Please provide more details, and we'll address this promptly.

10/10 (非常に良い)

Frida

家族旅行
2024 年 2 月に 1 泊滞在
Haley D.からの返信 (投稿日 : 2024 年 2 月 28 日)
Hi there,Thank you for sharing your positive feedback. We are so happy to hear you enjoyed your stay at Elevation Hotel and Spa. We hope to welcome you again in the future!

8/10 (良い)

Thad

家族旅行
良かった点 : 清潔度、スタッフとサービス
Location is awesome for ski in/ski out and access to the mountain. Room was clean, but dated-small bathrooms and we used the couch bed and it was not so great, just an older building in general. Bar type food at hotel, good coffee available at lobby bar and lots of places to hang out. For nicer food options you need to go to town. Overall, a decent stay.
2024 年 2 月に 1 泊滞在
Haley D. からの返信 (投稿日 : 2024 年 2 月 27 日)
Hi there, Thank you for sharing your feedback. We are working towards an update to our rooms. We are glad to hear you enjoyed our lobby bar, our hangout spaces, and our location. We look forward to hosting you again soon!

10/10 (非常に良い)

Pete

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location of this property is perfect for skiing. We enjoyed having ski rentals, ski valet and walk to the lift access right outside the doors
2024 年 2 月に 7 泊滞在
Haley D. からの返信 (投稿日 : 2024 年 2 月 27 日)
Hi there,Thank you for sharing your positive feedback and praise for our in-house rental shop/ski valet. We are so happy to hear you enjoyed your stay at Elevation Hotel and Spa. We hope to welcome you again in the future!

2/10 (非常に不満)

Melissa

気になった点 : スタッフとサービス、客室の快適度
2024 年 2 月に 2 泊滞在
Haley D.からの返信 (投稿日 : 2024 年 2 月 27 日)
We are concerned to see your low rating. Please reach out to us to discuss your concerns and issues of your stay.

10/10 (非常に良い)

Gregory

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Haley D. からの返信 (投稿日 : 2024 年 2 月 27 日)
Hi there,Thank you for sharing your positive feedback. We are so happy to hear you enjoyed your stay at Elevation Hotel and Spa. We hope to welcome you again in the future!

8/10 (良い)

Tania

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Kid friendly. Lots of activities
Haley D. からの返信 (投稿日 : 2024 年 2 月 25 日)
We are glad to hear you and your family enjoyed your stay! We look forward to hosting you again soon.

10/10 (非常に良い)

Martha

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel was an excellent choice for my trip. I was traveling with two kids who were taking first time snowboarding lessons. The ski school was located right behind the hotel so it was extremely Convenient for us. We had access to go into town via the town shuttle, which departs every 15 minutes. The one bad thing was that the first time we went to take the shuttle, we actually got on the RTA bus, which took us all the way into Gunnison! We learn from our mistakes and got on the correct town shuttle the next time. Carmella the front desk receptionist was a great help to me in assisting with my checking out process. We will be back!
2024 年 2 月に 3 泊滞在
Haley D. からの返信 (投稿日 : 2024 年 2 月 22 日)
We are happy to hear you enjoyed your stay and thank you for the feedback on our staff, I will ensure this is passed along to management and the staff member. Sorry to hear about your mishap, but I hope you were able to enjoy a bit of Gunnison. We look forward to hosting you again Martha!

10/10 (非常に良い)

Felicitas

2024 年 2 月に 2 泊滞在
Haley D. からの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you so much for rating us a perfect 5 out of 5! We look forward to welcoming you back soon for another wonderful stay.

10/10 (非常に良い)

Matt

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This is my favorite place in my favorite town. They’ve made massive improvements to food and drink an availability in recent years, and you cannot beat the location. It’s a bit dated, but by far the best location and experience in CB.
2024 年 2 月に 7 泊滞在
Haley D. からの返信 (投稿日 : 2024 年 2 月 22 日)
It is great to hear we are our favorite place in town and you have benefited from the improvements we have made. Thank you for your feedback and we look forward to hosting you again soon!

6/10 (普通)

Diane and Dave

良かった点 : スタッフとサービス
2024 年 2 月に 2 泊滞在
Annieからの返信 (投稿日 : 2024 年 3 月 1 日)
Hi Diane and Dave,I am sorry to hear your stay did not exceed expectations. I would love to hear more about your experience so we can contact the appropriate departments for improvement in our services. Your feedback is super valuable to us. Thank you.

10/10 (非常に良い)

Peter

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lisa from the Billy Bar is one of the nicest people I’ve experienced in the hospitality industry. All of the staff are amazing from the ski valet to the front desk…
2024 年 2 月に 4 泊滞在
Haley D.からの返信 (投稿日 : 2024 年 2 月 14 日)
Hi there,Thank you for sharing your positive feedback. We are so happy to hear you enjoyed your stay at Elevation Hotel and Spa. We hope to welcome you again in the future!

6/10 (普通)

Ali

2024 年 2 月に 1 泊滞在
Haley D. からの返信 (投稿日 : 2024 年 3 月 21 日)
Hello Ali, we are concerned to see your rating.We would be interested in hearing more about your experience here at Elevation Hotel and Spa.

10/10 (非常に良い)

Antoinette

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 5 泊滞在
Haley D. からの返信 (投稿日 : 2024 年 2 月 11 日)
Hi there,Thank you for sharing your positive feedback. We are so happy to hear you enjoyed your stay at Elevation Hotel and Spa. We hope to welcome you again in the future!

8/10 (良い)

Beth

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 5 泊滞在
Annieからの返信 (投稿日 : 2024 年 2 月 12 日)
Hi Beth,Thank you for your review and for choosing Elevation Hotel and Spa. We're delighted to hear you had a positive experience. If there's anything specific you feel we can improve upon to make your next stay even better, please share your insights. We look forward to welcoming you back.

6/10 (普通)

Alyssa

気になった点 : スタッフとサービス
2024 年 1 月に 3 泊滞在
Annieからの返信 (投稿日 : 2024 年 2 月 12 日)
Hi Alyssa,Thank you for taking the time to share your feedback. We value your input and appreciate your stay. If there are specific areas where we can improve and make your next visit better, please feel free to let us know. We look forward to welcoming you back.

8/10 (良い)

Laura、Midland

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is so convenient for skiing but could offer more amenities like room service
2024 年 1 月に 1 泊滞在
Haley D. からの返信 (投稿日 : 2024 年 2 月 11 日)
Hi Laura ,Thank you for your feedback. Our restaurant, Jose's, offers room service. I am wondering if you mean housekeeping, which is currently by request. I am happy to hear you enjoyed skiing here! We are happy to host you again in the future!

10/10 (非常に良い)

Dena

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We have been coming to Mount Crested Butte for over 15 years, and this is our favorite place to stay. It is convenient to the slopes, shopping, and restaurants. Located within quick walking distance to the transportation center, a bus can whisk you away to downtown Crested Butte in minutes for additional shopping and restaurants. Staff is always friendly and helpful. The convenience of the hotel and the great skiing opportunities keep us coming back.
2024 年 1 月に 4 泊滞在
Haley D. からの返信 (投稿日 : 2024 年 2 月 11 日)
Hi there,Thank you for sharing your positive feedback. We are so happy to hear you enjoyed your stay at Elevation Hotel and Spa. We hope to welcome you again in the future!

8/10 (良い)

Patrick、okc

ペット同伴の旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room was not ready before check in, no big deal. Was told they would text me when ready, they did not. Wife went by front desk after 4 and room had been ready. Parking is confusing with little help. Bell service was nonexistent Room worked; couch/bed was terrible. Bed was very nice in room. Kitchen area was not convenient. Hot tub and pool area was ok. Lobby bar and outside Jose bar and firepit was excellent. Convenience to slopes and shuttle service was excellent. Pet policy was nice. Property overall great location, and would stay there again. The mountain itself and the people that work it was very good. Jose the restaurant was terrible, $3 PBR's best part of it.
2024 年 1 月に 5 泊滞在
Annieからの返信 (投稿日 : 2024 年 2 月 1 日)
Hi Patrick,Thank you for your feedback. I apologize for your experience with your check-in experience, parking, pull-out couch, and Jose. I have notified the appropriate departments so we can improve. I am happy to hear you enjoyed all other aspects of your stay! We are happy to host you again in the future!

8/10 (良い)

Gail P

家族旅行
良かった点 : 設備とサービス
We needed to request room cleaning and when they came the bathroom sink was never washed. The towels were replaced sometimes. They regularly made the beds. Went to the pool one day and it was murky and had to request maintenance. TV was outdated and could not get CBS. The hot tubs jets would function intermittantly. Ping pong paddles needed to be replaced. Even though there are all these faults, we had a great time. Skiing in and out of the hotel, ski valet was super, transportation to town was great, restaurants at the hotel were good, arcade was fun.
2024 年 1 月に 8 泊滞在
Annieからの返信 (投稿日 : 2024 年 2 月 1 日)
Hi Gail,I appreciate your feedback. I apologize for your experience with the room and pool cleanliness, TV, hot tub, and ping pong paddles. I have notified the appropriate departments so your comments are addressed. I am happy to hear you enjoyed all other aspects of your stay! We hope to host you again at the Elevation Hotel and Spa!

8/10 (良い)

Stacy L

良かった点 : スタッフとサービス
2024 年 1 月に 3 泊滞在
Annieからの返信 (投稿日 : 2024 年 2 月 1 日)
Hi Stacy,Thank you for your review. If you would like to share how we could improve your experience in the future, I would be happy to hear any feedback you have. We hope to welcome you back to Elevation Hotel and Spa!

10/10 (非常に良い)

Betselote

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, great area, lots of things to do.
2024 年 1 月に 3 泊滞在
Annieからの返信 (投稿日 : 2024 年 2 月 1 日)
Hi there,Thank you for sharing your positive feedback. We are so happy to hear you enjoyed your stay at Elevation Hotel and Spa. We hope to welcome you again in the future!

10/10 (非常に良い)

Gloriann

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a great ski in/out hotel. We loved the outdoor hot tubs
2024 年 1 月に 4 泊滞在
Annieからの返信 (投稿日 : 2024 年 2 月 1 日)
Hi there,Thank you for sharing your wonderful feedback. We are so delighted to hear you enjoyed your stay at Elevation Hotel and Spa. We hope to welcome you back in the future!

10/10 (非常に良い)

Nancy、Humble

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Annieからの返信 (投稿日 : 2024 年 1 月 25 日)
Hi Nancy,We are so delighted to hear that you enjoyed your stay at Elevation Hotel and Spa! We hope you come visit us again.

10/10 (非常に良い)

Cody

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Annieからの返信 (投稿日 : 2024 年 1 月 18 日)
Hi Cody,We are so happy to hear you enjoyed your stay with Elevation Hotel and Spa. We hope to see you again in the near future!

10/10 (非常に良い)

Serena

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Had a great time. All of the staff were friendly and helpful! Renting equipment at the hotel was easy and quick! Putting the equipment in the valet was super easy and quick. Great space on the 1st floor to hang out while kids had are within view and have space to move around a play.
2023 年 12 月に 3 泊滞在
Annieからの返信 (投稿日 : 2024 年 1 月 14 日)
Hi Serena,We are so happy yo hear your enjoyed your stay. Your feedback is very valuable to us. I will make sure to share your positive comments with the staff. Thank you for choosing Elevation Hotel and Spa!

10/10 (非常に良い)

Christopher

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice property with a great location right in front of the ski lifts! The price is great for the level of luxury, rooms were large for a family of 5, kitchenette was perfect and allows us to bring food for the whole day. Beds were not the most comfortable but that’s the only complaint. Pool and hot tubs were perfect after a day on the slopes!
2024 年 1 月に 2 泊滞在
Annie からの返信 (投稿日 : 2024 年 1 月 14 日)
Hi Christopher,We are so happy yo hear your enjoyed your stay. Your feedback is very valuable to us. I will make sure to share your positive comments with the staff. Thank you for choosing Elevation Hotel and Spa!

6/10 (普通)

Michelle

ペット同伴の旅行
気になった点 : 清潔度、設備とサービス
Very close to lifts, hotel is very dated but from reading other reviews prior, I was expecting worse than what we actually experienced. The room had a great view of the slopes/mountain, good sized room, HOWEVER, I found trash from presumably prior guests when we arrived in the room, old food under the sofa/bed, musty smell to room (had to leave balcony door open). Refrigerator barely worked, room was not clean. Could hear all noises in the hallways (college kids partying), it was OKAY. An elevator also was down causing delays, and another guest entered my room unnannounced! This was likely the worst of it, I reported it to the front desk and was given the explanation of "our doors don't close properly?" Am speaking with mgmt on this. Good luck with this place...would not stay again.
2024 年 1 月に 3 泊滞在
Annieからの返信 (投稿日 : 2024 年 1 月 14 日)
Hi Michelle,I apologize for your experience with your room cleanliness, maintenance issue, and another person entering your room. Management is aware and looking into this issue to ensure it does not happen again. If you need anything else, I am happy to assist.

10/10 (非常に良い)

shiran

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great for skiing! The best service we got ever
2023 年 12 月に 5 泊滞在
Annieからの返信 (投稿日 : 2024 年 1 月 14 日)
Hi Shiran,We are so happy yo hear your enjoyed your stay. Your feedback is very valuable to us. I will make sure to share your positive comments with the staff. Thank you for choosing Elevation Hotel and Spa!

10/10 (非常に良い)

GEORGINA

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 5 泊滞在
Annieからの返信 (投稿日 : 2024 年 1 月 14 日)
Hi Georgina,We are so happy yo hear your enjoyed your stay. Your feedback is very valuable to us. Thank you for choosing Elevation Hotel and Spa!

6/10 (普通)

Kelly

家族旅行
良かった点 : スタッフとサービス
2023 年 12 月に 4 泊滞在
Annie からの返信 (投稿日 : 2024 年 1 月 14 日)
Hi Kelly,I see you had a lower rating at your stay at Elevatio Hotel and Spa. If you would like to comment about your experience, I am happy to help.