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Reviews of Hotel Helin Central

3 out of 5
Hotel Helin Central
Alexandru Ioan Cuza, 14, Craiova, dolj

Reviews

8.2

Very Good

Rating 10 - Excellent. 7 out of 30 reviews" "
Rating 8 - Good. 20 out of 30 reviews" "
Rating 6 - Okay. 2 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Stela

Stayed 1 night in Feb 2024

10/10 Excellent

Miguel G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy romantico y limpio
Muy buena ubicacion. Hotel con encanto rococo. Bonita vista y buena atencion.
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the heart of down town. All the bars clubs and resterants were right outside. The parks and museum are just a little walk away. Great hotel with excelent service.
Stayed 1 night in Apr 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good. I would recomend this hotel.
Stayed 4 nights in Apr 2023

8/10 Good

Albert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfort and shower in a pleasant cosy room, but the WiFi was terrible.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. They remembered myself from previous stays. Good Location to participate in activities in Old Town Craiova. I do enjoy the breakfast. Rooms are spacious.
Stayed 1 night in Jun 2021

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very friendly staff. In a nice location
Stayed 5 nights in May 2019
Response from victor on May 24, 2019
thank you Mr. Stephen! a 10 was ok...):

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel we’ve ever been in!!! They charged my credit card for the full amount without asking for permission. After the 7 nights when we payed in cash they processed a refund for the original charge which resulted in me paying currency exchange TWICE!! I tried to resolve this with the hotel staff and they said they charge everything upfront in your first night because “people leave without paying and they need to make sure they get their money”. Expedia will not help cause they said hotel should not have charged my credit card without my confirmation. Hotel will not help cause they don’t care. On the accommodation aspect: -room was supposed to come with Air conditioning but they don’t have it in March!! They would only provide the AC during summer months -we paid for a junior suite but it only had one room ( no suite whatsoever) -we paid for breakfast but they charged me for coffee in cash -they only provide instant coffee. When I asked for real coffee they said they don’t have any -disgusting breakfast with very limited choices -hotel does not provide SHAMPOO OR TOILETRIES even though they said they are -bathroom was not cleaned at all- they would only empty the garbage and replace towels -bedsheets were not replaced during our stay -staff was useless, rude and was smoking inside
Stayed 7 nights in Mar 2019

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again.
Cute and quiant smaller room with a lot of charm in a great local area near a lot of nightlife. Room got a littme warm in the middle of the night. Turning the AC off and on again seemed to fix the issue.
Stayed 1 night in Aug 2018
Response from victor on Aug 21, 2018
many thanks!

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and very good location. The breakfast wasnt soo good
Stayed 1 night in Jun 2018

8/10 Good

Avihai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and great location
Great staff and location, good breakfast, the ac in the room could have been cooler

8/10 Good

Ion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel and helpful staff
Very good location, friendly and skilled staff that speak several languages and clean room.
Stayed 6 nights in Nov 2017

8/10 Good

Trond

Liked: Cleanliness, staff & service, property conditions & facilities
Meget sentralt. Bra hotell og hyggelig personale. Mye trafikkstøy.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋は清潔で快適。ただすぐ前の道でたまたまイベントがあり騒音が残念だった。朝食は地域の食材を使った素晴らしいもので感激した。やや駅から遠いがタクシー会社がホテルのすぐ隣で大変便利。お勧めホテルです。
Stayed 1 night in Aug 2023

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

8/10 Good

Visar

Liked: Cleanliness, staff & service
Keine Steckdose neben Bett Safe hat nicht funktioniert Keine Preisliste für Minibar
Stayed 3 nights in Mar 2023

8/10 Good

Jan

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2020

8/10 Good

roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

Ion

Liked: Cleanliness, staff & service
Mitt i stan
Centralt läge, mitt i stan och nära till allting. Trevlig och vänlig personal.
Stayed 1 night in Oct 2019
Response from l on Nov 21, 2019
Thank You !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
駅から少し 遠いですが市内中心部でレストランなどもたくさんあります
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schnuckelig eingerichtetes Zimmer, zentrale Lage, Universität und Theater liegen gegenüber, Taxistand und Mini-Markt quasi vor der Haustür, freundliches Personal
Stayed 3 nights in Mar 2019
Response from victor on May 24, 2019
thank you!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2019

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helin vid centrum
Hotell ligger i utkanten av centrumet med bekväma gång avstånd
Stayed 5 nights in Sep 2018
Response from victor on Oct 11, 2018
thank you!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo grazioso situato in centro. Molto ben curato lo consiglio ha chi non ha troppe pretese,ma vuole comunque la comodità e la pulizia..
Stayed 8 nights in Aug 2018
Response from victor on Sep 19, 2018
grazie!

6/10 Okay

Clara Mai

Liked: Cleanliness, room comfort
Disliked: Staff & service
Okay, but don’t expect too much
Very good location, but everything was missing, when we came - pillows, bed sheets and they were quite surprised about it. The hotel was okay and at a good price, but I would try to find something new, if I went there again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Craiova
Bra Hotel. mycket centralt
Stayed 3 nights in Oct 2017