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SureStay Hotel by Best Western Florence

2.5 star property
Hotel with free breakfast, in the vicinity of Northern Kentucky Convention Center

Choose dates to view prices

Located in Northern Kentucky, SureStay Hotel by Best Western Florence offers a continental breakfast and 24/7 fitness center. Guests enjoy in-room WiFi, laundry facilities, and lobby coffee. The staff consistently earns high marks for their helpfulness.

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Pet friendly
  • Housekeeping
  • Gym
  • Breakfast included
  • Laundry
The current price is ￥10,093
￥11,341 total
includes taxes & fees
Nov 20 - Nov 21

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

1 bedroom, in-room safe, desk, laptop workspace

2 Double Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

1 bedroom, in-room safe, desk, laptop workspace

1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

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About the neighborhood

Map
41042, KY, Florence, 8075 Steilen Dr

What's nearby

  • UC Health Stadium - 3 min walk - 0.3 km
  • Florence Antique Mall - 14 min walk - 1.2 km
  • Florence Mall - 1 min drive - 1.4 km
  • Cinemark Florence 14 - 1 min drive - 2.1 km
  • Ark Encounter - 25 min drive - 50.6 km

Getting around

  • Cincinnati Union Terminal - 19 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 16 min drive

Restaurants

  • ‪Costco Food Court - ‬12 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪White Castle - ‬4 min walk
  • ‪Wendy's - ‬13 min walk

About this property

SureStay Hotel by Best Western Florence

Hotel near Northern Kentucky Convention Center
At SureStay Hotel by Best Western Florence, you can look forward to free breakfast, laundry facilities, and a 24-hour gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A vending machine, smoke-free premises, and coffee/tea in the lobby
  • A 24-hour front desk and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 92 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • LED TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Similar properties

Exterior
Microtel Inn & Suites by Wyndham Florence/Cincinnati Airport
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.8 out of 10, 1,006 reviews
The price is ￥10,093
￥11,341 total
includes taxes & fees
Nov 20 - Nov 21
Microtel Inn & Suites by Wyndham Florence/Cincinnati Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Travelodge Cincinnati Hotel Florence South
Travelodge Florence Cincinnati South
Travelodge Florence Cincinnati South Hotel
Travelodge Cincinnati South Hotel
Travelodge Cincinnati South
Travelodge Wyndham Florence/Cincinnati South Hotel Florence
Travelodge Wyndham Florence/Cincinnati South Hotel
Travelodge Wyndham Florence/Cincinnati South Florence
Travelodge Florence / Cincinnati South
Travelodge Florence Cincinnat
SureStay Hotel Best Western Florence
SureStay Best Western Florence
Hotel SureStay Hotel by Best Western Florence Florence
Florence SureStay Hotel by Best Western Florence Hotel
Hotel SureStay Hotel by Best Western Florence
SureStay Hotel by Best Western Florence Florence
SureStay Hotel Best Western
SureStay Best Western
Travelodge Florence / Cincinnati South
Travelodge by Wyndham Florence/Cincinnati South
Surestay Best Western Florence
Surestay By Florence Florence
SureStay Hotel by Best Western Florence Hotel
SureStay Hotel by Best Western Florence Florence
SureStay Hotel by Best Western Florence Hotel Florence

Frequently asked questions

Is SureStay Hotel by Best Western Florence pet-friendly?

Yes, SureStay Hotel by Best Western Florence allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at SureStay Hotel by Best Western Florence?

As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Florence on Nov 20, 2025 start from ￥10,093, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Florence?

Check-in start time: 4:00 PM; Check-in end time: 3:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Florence?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay Hotel by Best Western Florence located?

Situated in the business district, this hotel is within 16 mi (25 km) of Northern Kentucky Convention Center, Paycor Stadium, and Newport on the Levee. Cincinnati Music Hall and Hard Rock Casino Cincinnati are also within 16 mi (25 km).

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Reviews

SureStay Hotel by Best Western Florence Reviews

5.8

5.6

Cleanliness

6.2

Location

6.8

Staff & service

5.2

Eco-friendliness

5.2

Property conditions & facilities
Rating 10 - Excellent. 198 out of 1003 reviews
Rating 8 - Good. 202 out of 1003 reviews
Rating 6 - Okay. 155 out of 1003 reviews
Rating 4 - Poor. 163 out of 1003 reviews
Rating 2 - Terrible. 285 out of 1003 reviews

Reviews

6/10 Okay

Gaven

Liked: Cleanliness
I wish the pillows were better quality. TVs were outdated.
Stayed 2 nights in Nov 2025

8/10 Good

Randy

Acceptable
Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Coven
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Amenities
Clean rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

2/10 Terrible

Dustin

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the most dirty hotels we ever tried to stay. Walked in room and seen roaches. And the toilet would not flush. And the hallway smelled of cat pee.
Stayed 1 night in Oct 2025

6/10 Okay

Mary

Love it but bathrooms need a up grade
Stayed 1 night in Jul 2025

4/10 Poor

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities
Sink was leaking, bed sheets were dirty, the hotel needs to be updated bad. It was a good price and the staff was very friendly. Area around the hotel was very nice as well...lots of shopping and restaurants.
Stayed 2 nights in Jul 2025

6/10 Okay

Dominick

Nice
Stayed 1 night in Jul 2025

2/10 Terrible

Debra

Disliked: Amenities, property conditions & facilities
I have never paid to stay somewhere that was so filthy. The hall carpet smelled of animal urine. Roaches in our room. We had paid for two nights and only stayed one. We would not eat anything from there, let alone breakfast. I felt bad that we friends paying for such filth. Never again.i was very disappointed in Expedia
Stayed 2 nights in Oct 2025

4/10 Poor

Alyshea

Disliked: Cleanliness, amenities
True definition of u get what u pay for lol
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than what you pay for…. You get a lot more than what you expect for the price. Great service clean room also did I say EXCEPTIONAL CUSTOMER SERVICE. Listen your not staying at the Ritz-Carlton, but for the service, price and a proper clean room I’m a happy camper!
Stayed 1 night in Aug 2025

6/10 Okay

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities

Okay stay

Okay stay for the value .
Stayed 2 nights in Mar 2025

2/10 Terrible

Teressa

Disliked: Cleanliness, staff & service, property conditions & facilities
Shower leaked anx room was dirty. Will not stay again or recommend.
Stayed 1 night in Aug 2025

2/10 Terrible

Tina

Disliked: Amenities, property conditions & facilities
Run down property. Older building. Found cockroach crawling up the wall. Nicer hotels in the area. Deffinetly would not reccomend.
Stayed 1 night in Aug 2025

4/10 Poor

Calvin

Disliked: Cleanliness
Lower than the low budget hotels in the area.
Stayed 3 nights in May 2025

6/10 Okay

teresa

Disliked: Cleanliness, property conditions & facilities
Never worst
Stayed 1 night in Aug 2025

2/10 Terrible

William

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff member we saw was great, he is their only redeeming feature. Place stank of smoke. First room had a broken bed that couldn’t be sat on. They swapped into another, but it was surrounded by people who clearly had substance and or mental health issues. They were out in the hall calling us names because they had overheard my safe saying she felt unsafe. We were there with two children- it was not safe so we left. We were promised a refund, but I am still waiting for that. Went to another hotel down the road which was excellent. It a safe option for families or women.
Stayed 2 nights in Sep 2025

6/10 Okay

Paris

Liked: Staff & service
Disliked: Property conditions & facilities
the whole hotel smells like cigarettes even the rooms, but i had a good night, the bed sheets were stained by idk what
Stayed 1 night in Jul 2025

4/10 Poor

Mylaysia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place was incredibly messy. Stains on the sheets and conforters, with cigarette burns. Hair in the sheets and fridge, stained toilets, with a broken shelf. The staff was very kind but the hotel needs a real upgrade.
Stayed 1 night in Aug 2025

10/10 Excellent

Emilia

Liked: Staff & service
The rooms were really nice. King bed was huge and clean. Such a cheap price for great quality!! Staff were really friendly too.
Stayed 3 nights in May 2025

2/10 Terrible

Renata

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place smell like cigarettes, it is extremely dirty, starting in the lobby. I left and went looking for another place to stay. I wouldn’t stay one hour in that hotel.
Stayed 1 night in Jul 2025

4/10 Poor

dianna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here!!

The place has a very bad odor, the rugs in the hallway are black with dirt, the beds are very uncomfortable and we bought a sheet set because the pillow cases and sheets were dirty. They have roaches and fleas because they allow pets there
Stayed 2 nights in Jul 2025

6/10 Okay

Gary

ok
Stayed 1 night in Aug 2025