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"The rooms were clean and comfortable, the linens clean, bathroom had excellent water pressure. Very disappointed with the breakfast options. We stayed here previously and they had a full breakfast menu in their restaurant, and the food as excellent. This stay we discovered they no longer have a breakfast menu, replacing it with a free continental breakfast. The options were very disappointing, quiche and sausage were the only heartier choices, no pancakes or waffles type dishes. Quality was decent but on par with highway exit hotels. Would not recommend this for breakfast anymore"

"Nice hotel"

"Cozy cabin with room for both my dogs! We enjoyed the weekend stay with lots of ground to walk my dogs , dog bowls were provided! Only thing I wish were different would be counter disinfectant spray or some type of cleaner to wipe down counters after cooking. "

"Good hotel "

"Everything was wonderful with the exception of the wild weather. The room was beautiful, clean and quiet. Never had a bad experience here. Will be back again and again. Love So Ha and the Lake Bluff. "

"Always clean and staff friendly and welcoming. "

"Arrival was so smooth. The man at the front desk was so friendly and accommodating. The room was very clean and so was the premises. No problems during our stay. Breakfast was decent and check out was a breeze. Staff seemed very happy and willing to help. "

"Great Property, but Service Needs a Personal Touch I had mixed feelings about my recent stay. On the positive side, the rooms were spotless and the property itself is in excellent condition. However, the service didn’t quite live up to the surroundings. I believe great hospitality is all about the little things, and a few details were missed during my visit: A Slow Welcome: After a long flight delay, I arrived around 8:00 PM. Unfortunately, the reception desk was empty. I waited about 10 minutes to be greeted because the staff member was outside chatting. It wasn't the "welcome" I was hoping for after a stressful travel day. The Towel Situation: On my second day, the cleaning crew didn't leave enough towels. Instead, I found a note telling me to go down to the front desk to ask for more myself. Missing Amenities: The hotel advertises complimentary items like combs, but when I requested one, I was told they didn't have any in stock. The Bottom Line: While none of these issues are "deal-breakers" on their own, they added up to a feeling that the guests aren't the top priority. I’d love to see the team show a bit more warmth and proactive care—it would make such a difference in an otherwise lovely hotel!"

"Staff was great. My room was big, and clean. I will be returning to stay again. "