Find hotels near Countryside Place Shopping Mall, Austin from ￥10,925

"Hotel did not clean our room or provide extra clean towels even staying more than one day. Felt really dirty and will never stay there again. "

"I’ve been staying here for almost 3 weeks and absolutely love it. The staff is awesome, the rooms are clean and the bed is super comfortable and the cleaning service is awesome!! "

"Yes"

"Great location"

"The hotel was under construction during my stay, which was not disclosed beforehand, and it also appears the property has recently changed names. Overall, the experience was subpar. The biggest issue was the elevators. They were unreliable, had signs instructing guests how to press buttons to avoid breaking them, and would vibrate aggressively at certain floors. Some floors couldn’t even be accessed by elevator and required using the stairs, which was inconvenient. The ice machine was only located on the bottom floor, adding to the hassle. The room cleanliness was just okay. It seemed standard at first, but I did notice some hairs here and there, which wasn’t great. The hot water was inconsistent and not very good. The staff also didn’t seem very engaged or welcoming. Overall, the stay was disappointing and could definitely be improved, especially with better communication about construction and maintenance issues."

"Great property! Very clean and in a nice neighborhood. "

"We had a great stay overall. The location was very quiet and relaxing, which made it perfect for a getaway. It was also very pet-friendly, which we really appreciated.The host was extremely responsive whenever we had questions or needed anything, which made the whole experience smooth and stress-free.The pool and hot tub were both very nice. We would definitely stay here again if we’re back in the area."

"I called the night prior to arrival to confirm the pool was in working order. It definitely was not which seems to be a common theme. I called Expedia directly and the hotel front desk and both confirmed it was fully functional. At check in when I asked where the pool was they advised it was not working and went out over the weekend (This was Monday) I explained the whole reason why I booked here was the pool and the manager said she was reaching out to Expedia for a full refund and we still could enjoy our stay. It wasn't enjoyable, the bathroom was dirty with hair, etc. The breakfast had almost 0 real protein. Had powdered eggs, fake sausage, and even the waffles somehow were wrong with no pre-cook spray so you could peel your waffle off. The orange juice was not juice it was tang. I mean overall the breakfast was additionally another huge disappointment. Ultimately in the end Expedia issued nothing for the issue with the pool as the Hotel had promised and I was fully charged. "

"I stayed here because of other reviews. This is a Mom and Pop hotel. It is simple, but has all the necessities for a short stay. I stay in hotels nearly every weekend due to sports. This hotel was the cleanest I’ve been in for awhile. The bed was great and the towels were softer than any towels I’ve felt in a very long time. The staff was very kind and helpful. "