テラス / パティオ

グランドジョアンの口コミ

4 out of 5
グランドジョアン
9 Vesterbrogade, Copenhagen, Denmark

口コミ

9.2

とても素晴らしい

評価 10 - 392 件の口コミ中 279 件が非常に良い" "
評価 8 - 392 件の口コミ中 82 件が良い" "
評価 6 - 392 件の口コミ中 15 件が普通" "
評価 4 - 392 件の口コミ中 7 件が不満" "
評価 2 - 392 件の口コミ中 9 件が非常に不満" "

9.6/10

清潔度

9.4/10

スタッフとサービス

9.4/10

設備とサービス

9.4/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

4/10 (不満)

MIEKO

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Basically fine, but there is no telephone system in the room, so that you have to come down to communicate with front staff if you have some request.
2024 年 5 月に 4 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Mieko,Thank you for taking the time to share your experience at Grand Joanne. We appreciate your feedback as it helps us understand where we can improve.I'm glad to hear that you found the condition and cleanliness of the hotel to your satisfaction. However, I understand from your comments that the absence of a telephone system in the room caused some inconvenience for you. We acknowledge that this could enhance the communication between our guests and the front staff, and we appreciate your understanding in having to come down for any requests.We will certainly share your feedback with our team. We always strive to provide the best service possible, and your comments will help us focus on areas where we can enhance our guest experience.Thank you once again for choosing Grand Joanne for your leisure trip. We hope to have another opportunity to welcome you back in the future.Best RegardsNorbertGrand Joanne

10/10 (非常に良い)

Enrique、Miami

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent
2024 年 5 月に 1 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Enrique,Thank you for taking the time to share your feedback following your leisure trip at the Grand Joanne. We are thrilled to hear that you had an excellent stay with us!Your positive comments about the condition and cleanliness of the hotel are greatly appreciated. Our team strives to maintain our facilities to the highest standards, and it's wonderful to know that their efforts have not gone unnoticed.Moreover, we're delighted to know that our staff made a positive impression on you. We will certainly pass on your compliments to them. They will be pleased to hear that their hard work has been recognized.Thank you once again for your kind words, Enrique. We hope to welcome you back to the Grand Joanne in the future.Best Wishes,NorbertGrand Joanne

10/10 (非常に良い)

Gary

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really like the ambience of this property. The decor and furnishings are nice and on trend. I appreciate the cold water and fruit for the use of guests.
2024 年 5 月に 1 泊滞在
Norbertからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Gary,Thank you for taking the time to share your wonderful experience at the Grand Joanne. We're delighted to hear that you enjoyed your leisure trip with us.It's fantastic to know that our property's ambiance, decor, and furnishings resonated with you. We strive to create a warm and welcoming environment for all of our guests, and it's heartening to know we hit the mark during your stay.We're also glad that you appreciated our complimentary cold water and fruit. We believe it's the little things that make a stay special, and we're thrilled to hear that these small gestures added to your overall experience.Your kind words will be shared with our team, who I'm certain will be encouraged by your remarks. As a valued guest, your feedback is deeply appreciated and it helps us continue to deliver enjoyable experiences.Thank you once again for your kind words, Gary. We look forward to welcoming you back on your next leisure trip.Best Wishes,NorbertGrand Joanne

10/10 (非常に良い)

Matthew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Norbertからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Matthew,Thank you for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that your leisure trip was enjoyable and that you found the hotel to be in excellent condition and cleanliness.Your kind words about our staff are greatly appreciated and will be shared with the team. We believe that our dedicated staff is one of the key elements that make our guests' stay memorable.We look forward to welcoming you back on your next leisure trip. Have a wonderful day!Best regards,NorbertGrand Joanne

8/10 (良い)

marvin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was great location close to the train station, most spots were walkable from the hotel. Access to the room involved catching a lift to 1st floor then dragging suitcase down a corridor to another lift, not a great hardship.
2024 年 5 月に 4 泊滞在
Norbertからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Marvin,Thank you for taking the time to share your experience at the Grand Joanne. I'm thrilled to hear that you enjoyed your leisure trip with us and found our location convenient for your needs.It's wonderful to know that you found our property to be in a great location close to the train station and that most spots were walkable from the hotel. Your feedback about the access to the room involving catching a lift to the 1st floor and then dragging your suitcase down a corridor to another lift is duly noted. We appreciate your understanding that it wasn't a great hardship, however, we will certainly reflect on this feedback as we continuously strive to enhance our guest experience.I'm also delighted to hear that you found our hotel clean and our staff deserving of a perfect score. I will be sure to pass on your kind words to our dedicated team members who work tirelessly to ensure our guests have a memorable stay.Once again, thank you for choosing the Grand Joanne for your stay. We hope to welcome you back in the future for another enjoyable visit.Best wishes,NorbertGrand Joanne

10/10 (非常に良い)

Hazel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely excellent stay during Eurovision week. Perfect location close to central station and Tivoli. Would stay here again if we visit Copenhagen!
2024 年 5 月に 3 泊滞在
Norbertからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Hazel,Thank you for taking the time to share your wonderful experience at the Grand Joanne. We're delighted to hear that you had an absolutely excellent stay with us during Eurovision week.Your kind words about our perfect location close to the central station and Tivoli are much appreciated. We're glad that these aspects of our hotel contributed to making your leisure trip a memorable one.Your high praise for our staff is also heartwarming. We always strive to provide top-notch service to our guests, and it's rewarding to know that our efforts have been recognized. I will be sure to pass on your compliments to the team.We're thrilled that you would consider staying with us again if you visit Copenhagen. That's the highest compliment we could receive!Thank you once again for your lovely review, Hazel. We look forward to welcoming you back in the future.Best wishes,The Grand Joanne Team

10/10 (非常に良い)

Lava、fairfax

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Lava,Thank you for taking the time to share your experience at Grand Joanne. We're delighted to hear that you had an enjoyable leisure trip with us.Your feedback on the condition and cleanliness of our hotel is greatly appreciated. We continually strive to improve our guest experiences, and your comments will certainly help us in this endeavor.We're also pleased to hear that our staff made a positive impression on you. Your kind words will be shared with the team, and I'm sure they'll be thrilled to hear them.Once again, thank you for choosing Grand Joanne for your leisure trip. We hope to welcome you back soon.Best wishes,Grand JoanneNorbert

8/10 (良い)

Louise

良かった点 : スタッフとサービス、施設のコンディションと設備
Great location and staff are very friendly. The cozy rooms are small but if you’re out all day it doesn’t really matter.
2024 年 5 月に 3 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Louise,Thank you so much for taking the time to share your experience at Grand Joanne. We're delighted to hear that you enjoyed your leisure trip with us!Your kind words about our friendly staff and great location truly warmed our hearts. We always strive to provide a welcoming and comfortable environment for our guests, and it's wonderful to know that we were able to meet your expectations.We understand that you found our cozy rooms to be on the smaller side. Our aim is to provide a comfortable space for our guests to rest after a long day of exploring, and we're glad that this didn't dampen your overall experience. Your feedback is invaluable and we will certainly reflect on it.Once again, thank you for your review, Louise. We hope to have the pleasure of welcoming you back to the hotel in the future.Best wishes,Grand JoanneNorbert

10/10 (非常に良い)

Samantha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Samantha,Thank you for taking the time to share your wonderful experience at Grand Joanne. We're thrilled to hear that you enjoyed your leisure trip with us.Your positive feedback on the condition and cleanliness of the hotel is greatly appreciated. Our staff will be delighted to hear that their efforts to provide top-notch service were recognized. We always strive to ensure our guests have a memorable stay.Once again, thank you for your kind words. We look forward to welcoming you back to Grand Joanne on your next leisure trip.Best wishes,Grand JoanneNorbert

10/10 (非常に良い)

Margaret

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were uniformly welcoming and delightful Place was quiet and ,at the same time, had a buzz. Restaurant was delicious. Beds comfortable. Beautiful and fun rooftop bar and lovely patio on floor 1
2024 年 5 月に 3 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Margaret,Thank you for taking the time to share your wonderful experience at the Grand Joanne. It's heartening to hear that you had an enjoyable leisure trip with us!Your kind words about our staff being 'uniformly welcoming and delightful' are greatly appreciated. I will be sure to pass on your compliments to them. They will be thrilled to know that their efforts made a positive impact on your stay.It's also fantastic to hear that you enjoyed the ambience of the hotel, finding it both quiet and buzzing with energy. We're glad that our restaurant delighted your taste buds and that you found the beds comfortable. The beautiful rooftop bar and lovely patio on the first floor are indeed some of our guests' favorite spots, and we're thrilled they added to your enjoyment.We truly appreciate your feedback as it helps us understand what our guests love about their stay and how we can continue to create a wonderful experience for all who visit us.Once again, thank you for your positive comments, Margaret. We look forward to welcoming you back to the Grand Joanne in the future.Best Regards,Grand JoanneNorbert

8/10 (良い)

Linda

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Our original room was so small we had to walk sideways around the bed. After a discussion we were moved to a larger room. Several stairs in the hallway meant we had to haul our cases up and down. With no handrail this was a little precarious.
2024 年 4 月に 5 泊滞在
Norbertからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Linda,Thank you for taking the time to share your experience at the Grand Joanne. We're glad to hear that you enjoyed your leisure trip with us and that our staff was able to meet your expectations.We understand that your initial room was not as spacious as you would have liked, and we appreciate your patience while we arranged a more comfortable alternative for you. We're sorry to hear about the inconvenience caused by the stairs in the hallway. Your feedback is valuable and we'll certainly pass it on to our team for consideration.We hope that despite these issues, you were able to enjoy the rest of your stay. We strive to provide a pleasant experience for all our guests and your feedback helps us do just that.Thank you once again for choosing the Grand Joanne. We hope to have the pleasure of welcoming you back in the future.Best wishes,The Grand Joanne Team

10/10 (非常に良い)

Karen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel in perfect location, would highly recommend the hotel.
2024 年 4 月に 3 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Karen,Thank you for taking the time to share your wonderful experience at the Grand Joanne. We're thrilled to hear that you found our hotel lovely and perfectly located for your leisure trip. Your recommendation means a lot to us and it's always a joy to hear when our guests have had a memorable stay. We're particularly pleased that you found our staff to be top-notch. Your kind words will definitely be passed on to our team, who will be delighted to hear your feedback.We hope that your travels bring you back to the Grand Joanne in the near future. Until then, take care and safe travels! Best wishes,Grand JoanneNorbert

10/10 (非常に良い)

Joanne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is the most beautiful boutique hotel, every detail everywhere you look is so stylish. The bed was amazing, so many small touches in the room for comfort. The location was excellent, rooftop bar & gym were great. Staff were friendly and helpful.
2024 年 4 月に 2 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Joanne,Thank you for taking the time to share your wonderful experience at the Grand Joanne. We are thrilled to hear that you found our hotel to be beautiful and stylish, and that you appreciated the small touches we added for your comfort.Your comments regarding the comfort of our beds, the excellent location of the hotel, and our well-equipped gym and rooftop bar are very encouraging. We are glad to know that these aspects contributed positively to your leisure trip.It's especially heartening to hear that our staff were friendly and helpful. They strive to provide the best service to our guests and your kind words will definitely be passed on to them.We appreciate your feedback as it helps us understand what we are doing right and what areas we can further improve upon. Your review is a testament to our team's dedication in providing a memorable stay for our guests.Thank you once again for choosing Grand Joanne for your family trip. We hope to welcome you back in the near future.Best Wishes, Grand JoanneNorbert

8/10 (良い)

Julie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good location and lovely staff.
2024 年 4 月に 4 泊滞在
Norbertからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Julie,Thank you for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that you enjoyed your stay with us! We appreciate your feedback about our hotel's proximity to great destinations. We do agree, the hotel is indeed close to many wonderful attractions, making it a convenient place for our guests to stay.Rest assured, your compliments will be shared with our dedicated staff. They will be delighted to hear that their hard work has been recognized and appreciated.Once again, thank you for your kind words and we look forward to welcoming you back in the near future. Have a wonderful day! Norbert

8/10 (良い)

Nicola

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very easy access from airport, close to public transportation and very close to city center. Beautiful hotel with cozy rooms. Really comfortable bed, appreciate possibility to connect to Netflix, no minibar inside room, maybe due to conscious choice. A bit complicated to deal with bathroom door.
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Fredrik

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect in every single way!
2024 年 4 月に 2 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Frederik,Thank you for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that you enjoyed your stay with us! Your kind words about our tidy rooms and breakfast buffet truly warm our hearts. We always strive to provide a variety of delicious food and beverages to start our guests' day right, and we're glad to know we hit the mark for you.We appreciate your feedback about our hotel's proximity to great destinations. We do agree, the hotel is indeed close to many wonderful attractions, making it a convenient place for our guests to stay.Rest assured, your compliments will be shared with our dedicated staff. They will be delighted to hear that their hard work has been recognized and appreciated.Once again, thank you for your kind words and we look forward to welcoming you back in the near future. Have a wonderful day! Norbert

10/10 (非常に良い)

Jonathan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a wonderful stay at Grand Joanne! The hotel was modern, stylish, well-equipped, and comfy. The little touches in the room were brilliant, the staff were super friendly and helpful, and we wouldn’t hesitate to come back!
2024 年 3 月に 3 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Jonathan,Thank you for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that you enjoyed your stay with us! Your kind words about our tidy rooms and breakfast buffet truly warm our hearts. We always strive to provide a variety of delicious food and beverages to start our guests' day right, and we're glad to know we hit the mark for you.We appreciate your feedback about our hotel's proximity to great destinations. We do agree, the hotel is indeed close to many wonderful attractions, making it a convenient place for our guests to stay.Rest assured, your compliments will be shared with our dedicated staff. They will be delighted to hear that their hard work has been recognized and appreciated.Once again, thank you for your kind words and we look forward to welcoming you back in the near future. Have a wonderful day! Norbert

10/10 (非常に良い)

Hannah

2024 年 3 月に 2 泊滞在
GJからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Hannah,Thank you for choosing Grand Joanne for your leisure trip and for taking the time to share your experience. We're thrilled to know that you had a wonderful stay with us.We look forward to welcoming you back on your next leisure trip. Safe travels!Best regards,The Grand Joanne team

10/10 (非常に良い)

Eleanor

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is really beautiful. The staff were so helpful, the room was clean and the bed was really comfortable too. Located right near the central station so easy to get around. I really really liked this hotel. Will definitely be coming back! Thank you :)
2024 年 3 月に 1 泊滞在
GJからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Eleanor,Thank you for taking the time to share your delightful experience at the Grand Joanne.We're thrilled to hear that you found our hotel beautiful and that our location near the central station was convenient for your leisure trip. It's fantastic to know that our staff was able to assist you effectively and contribute positively to your stay. We'll be sure to pass along your kind words to them.We're also glad to learn that you enjoyed the cleanliness of your room and found the bed comfortable. Your comfort is always our top priority, so it's great to hear that we were able to meet your expectations in this regard.Your feedback is truly appreciated, Eleanor, and we're overjoyed that you're considering coming back. We look forward to welcoming you again on your next visit.Best regards,The Grand Joanne team

10/10 (非常に良い)

Santiago

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel, very cozy and comfortable room with nice amenities. I recommend staying here.
2024 年 2 月に 4 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Santiago,Thank you for taking the time to share your wonderful experience at the Grand Joanne. We're thrilled to hear that you found the hotel to be very nice and cozy, and that you enjoyed the comfort of your room along with our amenities.Your recommendation means a lot to us and we're delighted that your leisure trip with your partner was a memorable one. It's fantastic to know that our staff also made a positive impression on you. Your kind words will definitely be passed on to them as it will serve as an encouragement to all of our staff.We hope that your next visit will be as pleasant as the previous one.Best regards,Grand Joanne

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Anonymous,Thank you for taking the time to share your experience at the Grand Joanne. I'm delighted to hear that you had a fantastic leisure trip and found our hotel to be comfortable and in excellent condition.Your feedback regarding the cleanliness is duly noted. While we strive to maintain the highest standards, it seems we fell short in this area during your stay. Rest assured, I will share your comments with our housekeeping team for their review and reflection.It's wonderful to know that our service met your expectations. Our team will be thrilled to hear that their efforts made a positive impact on your stay.We hope to have the pleasure of welcoming you back in the future. Safe travels!Best regards,Team Grand Joanne

8/10 (良い)

Claudia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Claudia,Thank you for taking the time to share your experience at the Grand Joanne. We're delighted to hear that you enjoyed your leisure trip with us!It's great to know that you found the hotel's condition, comfort, and cleanliness to your liking. We strive to maintain a high standard in these areas, and your feedback affirms that we're on the right track.We also appreciate your comments on our service. Our team always aims to deliver a memorable experience for our guests, and we're glad to hear that you felt well-served during your stay. Rest assured, I will pass on your kind words to the entire staff.Thank you again for choosing the Grand Joanne for your leisure trip. We look forward to welcoming you back in the future.Best regards,Grand Joanne

10/10 (非常に良い)

Joseph E

2024 年 2 月に 1 泊滞在

8/10 (良い)

Steingrimur

2024 年 1 月に 2 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Steingrimur,Thank you for taking the time to share your experience at Grand Joanne. It's wonderful to hear that you chose our hotel for your leisure trip.Your overall rating is greatly appreciated and we're glad to know that you had a good stay with us. We always strive to provide the best service to our guests and your feedback is crucial in this regard.We hope to welcome you back on your next leisure trip. Have a great day!Best Regards,Grand Joanne

10/10 (非常に良い)

Henrik

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Henrik,Thank you for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that you had a successful business trip and that our hotel was able to meet your needs.It's wonderful to know that you found the hotel to be in excellent condition, comfortable, and clean. Your positive feedback about our service is also greatly appreciated, and we will certainly pass on your kind words to our staff. They will be delighted to hear that their efforts have been recognized.We hope that your business endeavors were as successful as your stay with us. If there's anything else you would like to share about your visit, we would love to hear it.Thank you once again for choosing the Grand Joanne for your business trip. We look forward to welcoming you back in the future. Have a great day!Best regards,Team Grand Joanne

10/10 (非常に良い)

Phil

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A great hotel and the location near the train station was perfect. we were able to visit many sights around Copenhagen
2024 年 2 月に 2 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Phil,Thank you for taking the time to share your experience at the Grand Joanne. We're delighted to hear that you enjoyed your leisure trip and found the location of the hotel near the train station perfect for your sightseeing around Copenhagen.Your high praise for our hotel's condition, comfort, cleanliness, and service is greatly appreciated. We strive to provide our guests with an exceptional experience, and it's heartening to know that we were able to meet your expectations.We will certainly share your positive feedback with our team. It's always encouraging for our staff to hear when guests appreciate their hard work and dedication.We hope your travels bring you back to Copenhagen soon, and we look forward to welcoming you back at the Grand Joanne.Best RegardsGrand Joanne

10/10 (非常に良い)

Julie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Julie,Thank you for taking the time to share your experience at Grand Joanne. We're thrilled to hear that you enjoyed your trip with us!It's wonderful to know that you found the hotel to be in excellent condition, comfortable, and clean. We take pride in maintaining our facilities and ensuring our guests feel at home during their stay.Your kind words about our service are truly appreciated. Our staff works hard to provide a memorable experience for our guests, and it's always rewarding to hear when we've succeeded. I'll be sure to pass along your compliments to the team.We hope to welcome you back for another leisure trip in the future!Best regards,Grand Joanne

10/10 (非常に良い)

PAUL

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Grand Joanne
Lovely hotel Friendly staff Very helpful Great location Thanks for a great stay
2024 年 2 月に 4 泊滞在

10/10 (非常に良い)

Nina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Nina,Thank you for taking the time to share your experience at the Grand Joanne. I'm thrilled to hear that your leisure trip was a success!It's wonderful to know that you found the hotel to be in excellent condition, comfortable, and clean. Our team strives to maintain high standards in these areas, so your feedback is much appreciated.I'm also delighted to hear that our service met your expectations. Our staff will be pleased to hear that their efforts contributed to your positive experience. I will certainly pass on your kind words to them.We hope to have the pleasure of welcoming you back on your next trip.Best regards,Grand Joanne

10/10 (非常に良い)

Steen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Kan varmt anbefales midt i KBH
Super hyggeligt hotel med lounge musik og god stemning. Personalet er meget venligt.
2024 年 2 月に 1 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 2 月 11 日)
Kære Steen,Tusind tak for din positive anmeldelse af dit ophold på Grand Joanne. Vi er meget glade for at høre, at du nød dit ophold og vores beliggenhed midt i København.Det er dejligt at høre, at du fandt vores hotel hyggeligt med lounge musik og god stemning. Vi sætter stor pris på din feedback om vores personale, og jeg vil sørge for at videregive dine rosende ord til dem.Vi håber, at vi får fornøjelsen af at byde dig velkommen igen på Grand Joanne i fremtiden.Bedste hilsner,Grand Joanne

10/10 (非常に良い)

YOON SUN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent in every way...!!
2024 年 1 月に 4 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 2 月 11 日)
Dear Yoon Sun,Thank you for taking the time to share your wonderful experience at Grand Joanne. We're thrilled to hear that your leisure trip was excellent in every way!It's fantastic to know that you found the condition and cleanliness of the hotel to be up to your standards. We take pride in maintaining our facilities and it's always rewarding to hear positive feedback.We're also delighted that our staff made a great impression on you. They strive to provide exceptional service to all our guests, and your comments will certainly be shared with them.Once again, thank you for choosing Grand Joanne for your stay. We hope to have the opportunity to welcome you back in the future.Best regards,Grand Joanne

10/10 (非常に良い)

Juliana

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Tudo maravilhoso ! Café da manhã ótimo , funcionários ótimos e gentis . Localização ótima . Recomendo
2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

Anna

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 2 月 9 日)
Dear Anna,Thank you for taking the time to share your wonderful experience at the Grand Joanne.It's fantastic to hear that you had a perfect stay with us during your business trip. We're thrilled that you found the hotel to be in excellent condition, comfortable, and clean. Our team strives to provide top-notch service, and your positive feedback is a testament to their hard work.May I ask if there was anything in particular that stood out during your stay? And, were there any staff members who made your stay extra special? We would love to pass on your compliments to them.Once again, thank you for your kind words, Anna. We look forward to welcoming you back on your next business trip or perhaps for a leisurely getaway.Kind regards,The Grand Joanne team

8/10 (良い)

Torben

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Torben,Thank you for taking the time to share your experience at Grand Joanne. We're delighted to hear that your business trip was comfortable and that you found the hotel's condition, cleanliness, and service to be satisfactory.We always strive to provide our guests with a top-notch experience, so your feedback is very valuable to us. We're glad to know that we were able to meet your expectations in these areas.May we ask what aspects of your stay contributed to these scores? And is there anything specific you would like to highlight about our service? Your insights will be shared with our team to help us understand where we shine and where we might need a bit more polish.Thank you again for choosing Grand Joanne for your business trip. We hope to have the pleasure of welcoming you back soon.Kind regards,Front desk

10/10 (非常に良い)

Linnea

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Linnea,Wow, we're over the moon to hear that you had such a fantastic experience at the Grand Joanne! We're thrilled to know that you found our hotel to be in top condition, comfortable, and impeccably clean.It's always a pleasure to hear when our guests enjoy their leisure trips with friends to the fullest. Your high praise for our service is particularly heartening. We strive to provide the best service possible, and it's wonderful to know that we hit the mark during your stay.I will be sure to pass on your kind words to our dedicated staff. They will be delighted to know their hard work is appreciated and recognized.We hope your next visit will be as enjoyable as the previous one. Until then, take care and keep smiling!Kind regards,Team Grand Joanne

10/10 (非常に良い)

Euan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent hotel
Brilliant hotel. The room was crammed but furnished to a high standard. The bathroom had a great shower. I would highly recommend this hotel. The bar area was nice to relax. The staff were friendly and kind. I did not like the duvets but I understand the style is common in Denmark. 10/10
2024 年 1 月に 3 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Euan,Thank you for taking the time to share your experience at the Grand Joanne. We're delighted to hear that you had an excellent stay with us and that you appreciated our high standard furnishings and great shower facilities.It's wonderful to know that our friendly and kind staff made a positive impression on you. Your kind words will be passed on to them, as they always appreciate hearing from our guests.We understand your comment about the duvets. While it is indeed a common style in Denmark, we appreciate your feedback as it helps us understand our guests' preferences better.I'm also glad to hear that you enjoyed relaxing in our bar area. It's always a pleasure to provide a comfortable space where our guests can unwind.Thank you again for your recommendation, Euan. We hope to have the pleasure of welcoming you back for another leisure trip in the future.Kind regardsTeam Grand Joanne

10/10 (非常に良い)

Karen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent boutique style accommodation with friendly and helpful staff
2024 年 1 月に 5 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Karen,Thank you for taking the time to share your wonderful experience at Grand Joanne. We're thrilled to hear that you found our boutique-style accommodation excellent and our staff friendly and helpful.Your kind words about our staff are truly appreciated. We will certainly pass on your feedback to them as they will be delighted to hear that their hard work has been recognized.We hope that your leisure trip was filled with great memories and we look forward to welcoming you back at the hotel in the future.Kind regardsTeam Grand Joanne

10/10 (非常に良い)

Gitte

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Skønt hotel og flotte værelser. Mangler dog lidt belysning på badeværelset.
2024 年 1 月に 1 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 2 月 1 日)
Hej Gitte,Tak for din positive anmeldelse af Grand Joanne! Det glæder os at høre, at du nød dit ophold hos os, og at du satte pris på vores hotel og værelser.Jeg bemærker din kommentar om belysningen på badeværelset. Det er vigtigt for os at kende til vores gæsters oplevelser, så vi kan reflektere over dem og bruge dem til at forbedre vores service. Jeg vil sørge for at dele din feedback med vores team.Vi håber, at vi får fornøjelsen af at byde dig velkommen tilbage på Grand Joanne næste gang du er på forretningsrejse.Best regards,Grand Joanne

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastisk
Helt fantastisk hotel. Komfortabelt, rent, nyt og lækkert. Interiøret på værelserne, i lobbyen og restauranten er 10/10. Beliggenheden er også helt perfekt.
2024 年 1 月に 1 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 1 月 30 日)
Hej,Tak for din fantastiske anmeldelse! Vi er glade for at høre, at du nød dit ophold på Grand Joanne og fandt vores hotel komfortabelt, rent og lækkert. Det er dejligt at høre, at du kunne lide interiøret på værelserne, i lobbyen og restauranten.Du nævnte også, at du synes beliggenheden af hotellet er perfekt. Det er altid rart at høre, når vores gæster sætter pris på vores placering.Din feedback er meget værdifuld for os, og vi vil sørge for at videregive dine rosende ord til vores personale. De vil helt sikkert blive glade for at høre om din positive oplevelse.Vi håber at se dig igen på Grand Joanne i fremtiden. Hav en fantastisk dag!Best regards,Grand Joanne

10/10 (非常に良い)

Ann-Sofi

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The air conditioner was noisy
2024 年 1 月に 3 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Ann-Sofi,Thank you for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that you had a wonderful leisure trip with us and appreciated our cleanliness and staff.It's great to know that our team's efforts to provide top-notch service were recognized by you. I will definitely pass your kind words to them, as it will certainly boost their spirits.However, I understand that the noise from the air conditioner was a concern during your stay. We appreciate you bringing this to our attention. We're always looking for ways to improve the guest experience, and your feedback is invaluable in this regard.May I ask if you reported this issue during your stay? And if so, how did our team respond? Your additional insights would be beneficial in helping us understand how we can better handle such situations in the future.Once again, thank you for choosing the Grand Joanne for your leisure trip. We hope to have the pleasure of welcoming you back in the future.Best regards,Front DeskNorbert

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Kristina Hoai Linh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Kristina Hoai Linh,Thank you so much for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that you had a wonderful leisure trip with us!It's heartwarming to know that you found the hotel's condition, comfort, and cleanliness up to your standards. Our team takes great pride in maintaining our facilities and ensuring that our guests feel at home during their stay.We're also delighted that you found our service excellent. We always strive to provide top-notch service to all our guests, and your feedback is a testament to our efforts. I will be sure to pass on your kind words to our staff. They will be thrilled to hear about your positive experience!Once again, thank you for choosing the Grand Joanne for your leisure trip. We hope to have the pleasure of welcoming you back in the future.Best wishes,Front DeskNorbert

10/10 (非常に良い)

Emma

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Trevligt hotell med bra läge.
Mycket trevligt hotell, uppmärksam personal och en fin lagom stor frukost. Väl genomtänkta detaljer (steamer på rummet, bra hårfön mm) som förhöjde upplevelsen. Enda minuset var kranen i badrummet vars design gjorde värmen omöjlig att reglera.
2024 年 1 月に 2 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 1 月 30 日)
Hi Emma,Thank you for taking the time to share your experience at Grand Joanne. We are pleased to hear that you appreciated the hotel's location and our attentive staff.We are especially glad that you liked our thoughtful details such as the steamer and hair dryer in the room. We always strive to make our guests' stay as comfortable and pleasant as possible.Your feedback regarding the faucet in the bathroom is very valuable to us. We understand that the design may have made it difficult to regulate the heat. We will definitely bring this up to our maintenance team for further consideration.Again, thanks for your feedback, Emma. We hope to welcome you back to the hotel in the future.Have a lovely day! Front DeskGrand Joanne

6/10 (普通)

Mariam

2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Tony

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Location
Perfect location, right next to the central station, you can go anywhere in minutes.
2024 年 1 月に 2 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Tony,Thank you so much for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that you found the hotel's location perfect for your business trip and that it provided you with easy access to your destinations.Your feedback on the condition and service of the hotel is highly appreciated. We continuously strive to provide our guests with a comfortable and clean environment, and it's great to know we were able to meet your expectations in these areas.We will certainly pass on your comments to our team. They will be pleased to hear that their efforts contributed to your positive experience.Once again, thank you for choosing Grand Joanne for your stay. We hope to have the pleasure of welcoming you back in the future.Kind regardsGrand Joanne team

10/10 (非常に良い)

Hanna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay right by the central station
Clean, quiet and cozy room. Nice hotel bar. No complaints!
2024 年 1 月に 1 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Hanna,Thank you for taking the time to share your fantastic review of your leisure trip at the Grand Joanne. We're thrilled to hear that you had a great stay and found our location right by the central station convenient.Your kind words about our clean, quiet, and cozy room are much appreciated. We're also delighted that you enjoyed our nice hotel bar. It's always wonderful to know when our guests have a comfortable and enjoyable stay with us.Your feedback regarding our service is particularly rewarding. Our team strives to provide top-notch service to our guests and it's heartening to know we hit the mark with you. I'll be sure to pass along your compliments to our staff.Once again, thank you for your positive feedback. We hope to have the pleasure of welcoming you back in the future. Have a wonderful day, Hanna!Kind regardsGrand Joanne team

10/10 (非常に良い)

Thomas

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean property good restaurant Nice newish rooms comfortable beds
2024 年 1 月に 2 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Thomas,Thank you for taking the time to share your wonderful experience at Grand Joanne. We are delighted to hear that you had a successful business trip and that our hotel met your expectations.It's great to know that you found our property clean, our restaurant good, and our rooms comfortable. Our team strives to provide a welcoming and clean environment for all our guests, and your feedback affirms their hard work.We hope your business endeavours continue to bring you back to us. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit.Best regards,Grand Joanne

8/10 (良い)

Ellen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Ellen,Thank you for taking the time to share your experience at the Grand Joanne. We're thrilled to hear that you enjoyed your leisure trip with us!Your high scores for our hotel's condition, cleanliness, and service are truly appreciated. It's wonderful to know that our efforts in maintaining a clean and comfortable environment have been recognized. I'll be sure to pass your kind words on to our dedicated staff.However, we noticed that the comfort of your stay received a slightly lower score. Your feedback is valuable in helping us understand where we can improve.Thank you again for choosing the Grand Joanne for your leisure trip. We hope to have the pleasure of welcoming you back in the future.Best regards,Grand Joanne

10/10 (非常に良い)

Claus Boomsma

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Claus,Thank you for taking the time to share your experience at Grand Joanne. We're delighted to hear that you enjoyed your leisure trip with us.It's wonderful to know that you found our service to be top-notch. Our staff always strives to provide exceptional service, and they will be thrilled to hear your positive feedback.We also appreciate your comments on the condition, comfort, and cleanliness of the hotel. Your feedback is invaluable as it helps us understand where we excel and where we can continue to improve.Once again, thank you for choosing Grand Joanne for your stay. We hope to welcome you back in the future for another enjoyable visit.Best regards,Grand Joanne

10/10 (非常に良い)

Ebba

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Grand Joanneからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Ebba,Thank you for taking the time to share your wonderful experience at the Grand Joanne. We're thrilled to hear that you enjoyed your leisure trip with your friends.Your perfect scores for condition, comfort, cleanliness, and service truly warm our hearts. It's always a pleasure to know that our efforts in maintaining the hotel's high standards are appreciated by our valued guests like you.We're particularly delighted that our service met your expectations. We will certainly pass on your kind words to our dedicated staff members. They will be overjoyed to hear of your satisfaction with their work.Thank you once again for sharing your experience. We hope to welcome you back to the Grand Joanne in the near future. Have a wonderful day!Best regards,Grand Joanne