The Plaza Hotel Columbus at Capitol Square

Property class: 4

Choose dates to view prices

Located close to Ohio Theatre and Columbus Commons, The Plaza Hotel Columbus at Capitol Square provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. The on-site American cuisine restaurant, Plaza Restaurant, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a fireplace in the lobby and a bar.

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
The current price is ￥14,794
￥17,457 total
includes taxes & fees
Sep 22 - Sep 23

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, a desk with a computer, a chair, a small table, and a TV.

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

A hotel room with a bed, a desk with a computer, a chair, a small table, and a TV.

Club Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

A hotel room with two beds, a nightstand, a lamp, and a framed picture on the wall.

Club Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Executive Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Club Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a television, a framed picture on the wall, and a door leading to another room.

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 2 Double Beds, City View

A hotel room with two beds, a nightstand, a lamp, and a small round table.

City Room, 2 Double Beds, City View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for City Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table, and a TV.

City Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

A hotel room with two beds, a desk with a computer, a TV, and a small kitchenette.

Traditional Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Traditional Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Traditional Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Standard Room, 1 King Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Standard Room, 1 King Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Standard Room, 1 King Bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Double Beds, Accessible Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Roll-in Shower

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Double Beds, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Hearing Accessible

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Double Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa Bed, Capitol View

A hotel room with a large bed, a bedside table with a lamp, a framed picture on the wall, and a carpeted floor.

Club Room, 1 King Bed with Sofa Bed, Capitol View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Capitol View

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Club Room, 1 King Bed, Capitol View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a bedside table with a lamp, a framed picture on the wall, and a carpeted floor.

Club Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Club Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Club Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Executive Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Deluxe Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

A hotel room with a large bed, a bedside table with a lamp, a framed picture on the wall, and a carpeted floor.

Junior Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, City View

A hotel room with a large bed, a bedside table with a lamp, a framed picture on the wall, and a carpeted floor.

Junior Room, City View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Room

A hotel room with a bed, bedside tables, a desk, a chair, and a small table.

Presidential Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed

A hotel room with a bed, bedside tables, a desk, a chair, and a small table.

Presidential Room, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Located in Downtown Columbus, a neighborhood in Columbus, The Plaza Hotel Columbus at Capitol Square is in the entertainment district. The area's natural beauty can be seen at Columbus Commons, while Ohio Theatre and Palace Theatre are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Historic Crew Stadium. Visit our Columbus travel guide
Map
43215, OH, Columbus, 75 E State St

What's nearby

  • A cityscape at night with illuminated Christmas trees and a large central tree.
    Columbus Commons
    1 min walk - 0.1 km
  • A government building with a statue in front, surrounded by a flower garden.
    Ohio Statehouse
    2 min walk - 0.2 km
  • A theater marquee with "Ohio" and "Blue Man Group" along with the dates "November 1-3".
    Ohio Theatre
    3 min walk - 0.3 km
  • A tall building with a sign that reads "Columbus Palace Theatre".
    Palace Theatre
    6 min walk - 0.6 km
  • A large rocket with an American flag and the words "United States" on it.
    COSI
    14 min walk - 1.2 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH)
    14 min drive

Restaurants

  • Potbelly Sandwich Shop
    6 min walk
  • The Goat RiverSouth
    5 min walk
  • Butcher & Rose
    5 min walk
  • Condado Tacos
    4 min walk
  • 4th & State
    3 min walk

About this property

The Plaza Hotel Columbus at Capitol Square

  • Upscale hotel near Ohio Statehouse
  • Located close to Ohio Theatre and Columbus Commons, The Plaza Hotel Columbus at Capitol Square provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. The on-site American cuisine restaurant, Plaza Restaurant, offers breakfast, lunch, dinner, and kids' meals. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
  • You'll also enjoy the following perks during your stay:
    • Full breakfast (surcharge), express check-out, and express check-in
    • A front-desk safe, coffee/tea in the lobby, and a porter/bellhop
    • Smoke-free premises, an elevator, and a TV in the lobby
  • Room features
  • All 403 rooms feature comforts such as premium bedding, as well as perks like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with designer toiletries and shower/tub combinations
    • LCD TVs with cable channels
    • On-request microwaves, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 17 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Plaza Restaurant
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (16,686 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Up to 50 lbs per pet

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Nearby parking fee: USD 17 per day (1001 ft away)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Plaza Hotel Columbus at Capitol Square pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Plaza Hotel Columbus at Capitol Square?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at The Plaza Hotel Columbus at Capitol Square on Sep 22, 2026 start from ￥14,794, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Plaza Hotel Columbus at Capitol Square?

Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Plaza Hotel Columbus at Capitol Square?

Check-out is at noon.

Where is The Plaza Hotel Columbus at Capitol Square located?

Located in Downtown Columbus, this hotel is steps from Ohio Statehouse, Ohio Theatre, and Columbus Commons. Palace Theatre and COSI are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Plaza Hotel Columbus at Capitol Square Reviews

6.2

7.0

Cleanliness

5.6

Amenities

7.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 60 out of 255 reviews
Rating 8 - Good. 46 out of 255 reviews
Rating 6 - Okay. 57 out of 255 reviews
Rating 4 - Poor. 41 out of 255 reviews
Rating 2 - Terrible. 51 out of 255 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a perfect location to explore downtown Columbus or take rideshare to areas not in walking distance. The staff was very friendly and professional. My room was clean and comfortable. I spent a week at the property visiting for the iPride World Series, and would definitely stay again when in Columbus.
Stayed 5 nights in Sep 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Convenient walking to Cosi and other restaurants. Was really simply a place to sleep and rest. Mini fridge didnt work, hair dryer was broken, and the tv wouldn’t connect. Shampoos were also empty. Not maintained well.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were kind and helpful. The hotel was clean and located close to public transportation.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Property is looking a little tired and because it was in transition from one chain to another I could not get my points so not a perfect stay but the staff were very helpful and it was well located in Downtown
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel. Clean room and nice view of the capital building.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and so friendly. The hotel was very clean. The only problem was our room was hot and the air conditioning didn’t work great and our mini fridge wasn’t working. I would definitely stay again though. Love the location!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to get ice is my only problem, The staff was great
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
This is more of an old-fashioned hotel that requires some modernization. The basic amenities were fine and it was conveniently close to parking.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay from start to finish. The hotel was extremely clean, the room was spacious, and everything smelled amazing and well cared for. I also appreciated how quiet and comfortable the environment was. This is definitely one of the nicer Hilton stays I’ve had.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
This hotel must be transitioning ownership as it is seriously understaffed for its size and was practically empty. I will say the people working there were friendly and helpful. The room was nice and clean and the location was safe and good for my needs. There was lots of street parking available over the weekend. I would stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed two nights for business and enjoyed my stay. The staff were very friendly and eager to assist. The room was very clean and updated. The hotel was quiet and in an ideal location for walking.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room and hotel were very clean, no smells or stand out gross items and the view of the city was nice. We most likely will not stay here again; however, because the air conditioning did not seem to be working (a common complaint after talking to other guests). Though there were 4 elevators on site, it seemed only 2 were working, causing a lot of wait time just to get to the lobby or our room.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Gym was decent enough, fantastic city view for the cardio equipment was a plus. Parking was alright
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has see better days - while things functioned, there was a lot of duct tape and well used furnishing. The lobby is quite run down. The location is great.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was rather basic, but my room was great. The bed was very comfortable and it had a great view of the statehouse. Check out the great view of downtown from the gym which is on the top, 22nd floor. It was clear that the hotel seems to be in transition from its sale as a former Sheraton hotel to an independently owned hotel — so I noticed there were a few places in the hotel that were potentially being renovated. The hotel is centrally located downtown. I recommend parking in either of the Commons park garages — there are two of them, with the underground lot the closest to the hotel.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is very challenging. And expensive. Staff is friendly. And recommended ways to save money. Rooms were clean. The hotel itself is generally aging and could definitely use some upgrades. Such as the walls near the elevators are cracked and peeling. There are scuff marks on floors and walls. Just needs a little elbow grease, some fresh paint, and some attention to details. Other than that, it was good.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room hasslefree entrance and exit, but would’ve liked to have had a refrigerator in the room
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location being across State Street from the Ohio State House where I needed to be. There is an open, old bag of ice in the freezer of the refrigerator in the room that should be removed and the freezer cleaned. To do so will require thawing the freezer but it's unsightly.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is a very old hotel and needs updating. The towel bar in the bathroom was nearly falling off the wall. I guess that's what happened when there is no vent in the bathroom. The sink was missing the stopper so the running water was really loud. We had a apartment size refrigerator in our room which was surprising. This hotel would be my last resort stay if all else fails.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Dowager hotel has lost her luster. She is tired and rundown. We had to ask for toilet paper during our recent stay of a week. No housekeeping. The thermostat was immovable. The decor is dated. It is in an excellent location. There is no valet parking (or at least there wasn’t when we were there. You had to park in a parking garage. Going in and out and paying each time is ridiculous for a hotel of a caliber it used to be. If location is important, this is a great hotel. If you need parking, amenities and toilet paper, look elsewhere.
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms need attention! This used to be such a beautiful property, but is now in need of a lot of attention. The lobby is updated and nicely appointed; our room & the fitness center are different stories. It’s a perfect location for enjoying all that downtown has to offer, so I hope updates & repairs for the rooms are planned soon!
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Disliked: Staff & service
Overall, the stay and cleanliness of the hotel were okay. However, the front desk staff was not very helpful. Instead of trying to clarify the parking misunderstanding, the employee came across as rude and dismissive. We arrived after 10:00p.m., (by the time we found our way it was past 11:00pm) and another older gentleman was experiencing the same confusion trying to locate the correct parking garage. After driving around several blocks and even entering the wrong garage based on the limited information we had, we returned to the front desk for clarification multiple times. Rather than providing clear directions, we were simply told to “park on the street and come back,” which was frustrating given the late hour and the lack of available street parking. When we finally located the correct parking garage and returned, the employee simply turned away with what appeared to be a smirk, which made an already stressful situation feel even more unpleasant. A little patience, empathy, and clearer communication would have gone a long way in improving our experience.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an awful stay. The rooms would not cool down. The room I was in (king) had fewer amenities than the room with the doubles. The restaurant was extremely slow, but the staff was very nice. The rooms were outdated or felt outdated. The carpets looked old, and so did the walls, dinged and scratched
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
We appreciated the customer service. The new owner was a lovely man. Our room's heat did not work so they gave us a new room and a bag of some snacks and drinks.
Stayed 1 night in Dec 2025