The Plaza Hotel Columbus at Capitol Square

Property class: 4

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Located close to Ohio Theatre and Columbus Commons, The Plaza Hotel Columbus at Capitol Square provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. The on-site American cuisine restaurant, Plaza Restaurant, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a fireplace in the lobby and a bar.

Reviews

6.0 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
The current price is ￥18,384
￥21,694 total
includes taxes & fees
Dec 6 - Dec 7

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Traditional Room, 2 Double Beds

A hotel room with two beds, a desk with a computer, a TV, and a small kitchenette.

Traditional Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Traditional Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Standard Room, 1 King Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Standard Room, 1 King Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Standard Room, 1 King Bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Double Beds, Accessible Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Roll-in Shower

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Double Beds, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Hearing Accessible

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Double Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

A hotel room with a large bed, a bedside table with a lamp, a framed picture on the wall, and a carpeted floor.

Junior Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, City View

A hotel room with a large bed, a bedside table with a lamp, a framed picture on the wall, and a carpeted floor.

Junior Room, City View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Room

A hotel room with a large bed, a bedside table with a lamp, a framed picture on the wall, and a carpeted floor.

Elite Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Room

A hotel room with a bed, bedside tables, a desk, a chair, and a small table.

Presidential Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed

A hotel room with a bed, bedside tables, a desk, a chair, and a small table.

Presidential Room, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Located in Downtown Columbus, a neighborhood in Columbus, The Plaza Hotel Columbus at Capitol Square is in the entertainment district. The area's natural beauty can be seen at Columbus Commons, while Ohio Theatre and Palace Theatre are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Historic Crew Stadium. Visit our Columbus travel guide
Map
43215, OH, Columbus, 75 E State St

What's nearby

  • A cityscape at night with illuminated trees and buildings.
    Columbus Commons
    1 min walk - 0.1 km
  • A government building with a statue in front, surrounded by a flower garden.
    Ohio Statehouse
    2 min walk - 0.2 km
  • A theater marquee with "Ohio" and "Blue Man Group" along with the dates "November 1-3".
    Ohio Theatre
    3 min walk - 0.3 km
  • A tall building with a sign that reads "Columbus Palace Theatre".
    Palace Theatre
    6 min walk - 0.6 km
  • A large building with a prominent 'COSI' sign on its side.
    COSI
    14 min walk - 1.2 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH)
    14 min drive

Restaurants

  • Potbelly Sandwich Shop
    6 min walk
  • The Goat RiverSouth
    5 min walk
  • Condado Tacos
    4 min walk
  • Butcher & Rose
    5 min walk
  • Cafe De Nook
    1 min walk

About this property

The Plaza Hotel Columbus at Capitol Square

  • Upscale hotel near Ohio Statehouse
  • Located close to Ohio Theatre and Columbus Commons, The Plaza Hotel Columbus at Capitol Square provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. The on-site American cuisine restaurant, Plaza Restaurant, offers breakfast, lunch, dinner, and kids' meals. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
  • You'll also enjoy the following perks during your stay:
    • Full breakfast (surcharge), express check-out, and express check-in
    • A gift shop, an elevator, and multilingual staff
    • A computer station, luggage storage, and a banquet hall
  • Room features
  • All 403 rooms feature comforts such as premium bedding, as well as perks like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with designer toiletries and shower/tub combinations
    • LCD TVs with cable channels
    • On-request microwaves, coffee/tea makers, and heating

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Frequently asked questions

Is The Plaza Hotel Columbus at Capitol Square pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Plaza Hotel Columbus at Capitol Square?

As of Nov 6, 2026, prices found for a 1-night stay for 2 adults at The Plaza Hotel Columbus at Capitol Square on Dec 6, 2026 start from ￥18,384, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Plaza Hotel Columbus at Capitol Square?

Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Plaza Hotel Columbus at Capitol Square?

Check-out is at noon.

Where is The Plaza Hotel Columbus at Capitol Square located?

Located in Downtown Columbus, this hotel is steps from Ohio Statehouse, Ohio Theatre, and Columbus Commons. Palace Theatre and COSI are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Plaza Hotel Columbus at Capitol Square Reviews

6.0

6.8

Cleanliness

5.4

Amenities

7.2

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 92 out of 409 reviews
Rating 8 - Good. 65 out of 409 reviews
Rating 6 - Okay. 88 out of 409 reviews
Rating 4 - Poor. 79 out of 409 reviews
Rating 2 - Terrible. 85 out of 409 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I’m not sure why this place has such bad reviews. The room was spacious, great location, good breakfast (though it is not a free buffet), friendly staff.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property, a decent walk from the nationwide arena but good area and helpful staff
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice, easy, and accommodating service to all. Very glad to have stayed here and had no issues at all! Hot showers and comfortable beds. Very Clean overall!
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were friendly. The rooms and public spaces very dated. I was shocked the hotel was in the condition it was, especially for the brand.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a perfect location to explore downtown Columbus or take rideshare to areas not in walking distance. The staff was very friendly and professional. My room was clean and comfortable. I spent a week at the property visiting for the iPride World Series, and would definitely stay again when in Columbus.
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Overall was good for one night stay. There were some furniture, wall, or doors need a quick patch or fix. Our room was clean and had everything we needed for the night. Front desk staff was nice but definitely need more help. During check in time, there was only one person working. The line was long but she did a great job getting guests checked in. I only waited 25 minutes. Not bad but definitely can be quicker.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good location in the heart of Downtown Columbus. Staff was helpful and the area seemed safe. The room could have used some updating. The toilet made a high pitch noise about every 15 to 20 minutes which woke us up in the middle of the night. There was no hot water for late morning shower (10 am).
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were kind and helpful. The hotel was clean and located close to public transportation.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel. Clean room and nice view of the capital building.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Property is looking a little tired and because it was in transition from one chain to another I could not get my points so not a perfect stay but the staff were very helpful and it was well located in Downtown
Stayed 6 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Convenient walking to Cosi and other restaurants. Was really simply a place to sleep and rest. Mini fridge didnt work, hair dryer was broken, and the tv wouldn’t connect. Shampoos were also empty. Not maintained well.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Limited staff to assist with large influx of check ins. The weekend was busy with multiple large events and all of the hotels were booked. Only 2/4 elevators worked which meant after an extended check in wait time, there was a line to get in the elevator. There was a pile of fast food trash directly off the elevator, rice and other food all over the floor. It remained there from my 4pm check in time until I left at 330am. I could hear every time a toilet was flushed that had any connection to my plumbing. Now, all that to say. The room was icy cold. The bed was clean. It sufficed for my quick nap between flights.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and so friendly. The hotel was very clean. The only problem was our room was hot and the air conditioning didn’t work great and our mini fridge wasn’t working. I would definitely stay again though. Love the location!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
This is more of an old-fashioned hotel that requires some modernization. The basic amenities were fine and it was conveniently close to parking.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to get ice is my only problem, The staff was great
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, our water was cold. Staff was polite but not very helpful. Hot water eventually got fixed but then it was just scolding hot water. Our toilet was spraying water with every flush. Staff sent someone to fix it and it worked for about 3 flushes, then broke again. Housekeeping only came one day out of our 5 night stay. Food options in and around the hotel were sparse. We heard sirens going off every hour around the hotel but the streets were barren most of the time. There was no microwave in our room and the mini fridge did not work. We will not be staying here again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay from start to finish. The hotel was extremely clean, the room was spacious, and everything smelled amazing and well cared for. I also appreciated how quiet and comfortable the environment was. This is definitely one of the nicer Hilton stays I’ve had.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed two nights for business and enjoyed my stay. The staff were very friendly and eager to assist. The room was very clean and updated. The hotel was quiet and in an ideal location for walking.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have the option to stay elsewhere, I will strongly recommend doing so. We were in town for the Children’s Miracle Marathon, so our lodging options were limited. Unfortunately, this property is very run-down and poorly maintained. Only 2 of the 4 elevators were operational. With no interior stairwells available to access the upper floors, elevator waits exceeded 10 minutes. The in-room coffee maker was missing parts and unusable, and our room showed significant signs of water damage, including peeling wallpaper and soggy carpet. Even more concerning, the single-use bathroom supplies appeared to have been previously used. When we eventually used the stairs to exit, the stairwell was filled with cigarette smoke. Additionally, the street-level stairwell entrance was left open and accessible to the public without a key, creating a significant security concern for hotel guests. I gave the property two stars because the water pressure was good and the bed was comfortable enough for us to get a decent night's sleep. Otherwise, the experience was extremely disappointing. Had another hotel been available for a same-day booking, we would have moved without hesitation.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
This hotel must be transitioning ownership as it is seriously understaffed for its size and was practically empty. I will say the people working there were friendly and helpful. The room was nice and clean and the location was safe and good for my needs. There was lots of street parking available over the weekend. I would stay here again.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Gym was decent enough, fantastic city view for the cardio equipment was a plus. Parking was alright
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has see better days - while things functioned, there was a lot of duct tape and well used furnishing. The lobby is quite run down. The location is great.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room and hotel were very clean, no smells or stand out gross items and the view of the city was nice. We most likely will not stay here again; however, because the air conditioning did not seem to be working (a common complaint after talking to other guests). Though there were 4 elevators on site, it seemed only 2 were working, causing a lot of wait time just to get to the lobby or our room.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was rather basic, but my room was great. The bed was very comfortable and it had a great view of the statehouse. Check out the great view of downtown from the gym which is on the top, 22nd floor. It was clear that the hotel seems to be in transition from its sale as a former Sheraton hotel to an independently owned hotel — so I noticed there were a few places in the hotel that were potentially being renovated. The hotel is centrally located downtown. I recommend parking in either of the Commons park garages — there are two of them, with the underground lot the closest to the hotel.
Stayed 2 nights in May 2026