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Reviews of Paradise Road Tintagel Colombo

4.5 out of 5
Paradise Road Tintagel Colombo
65 Rosmead Place, Colombo

Reviews

9.4

Exceptional

Rating 10 - Excellent. 92 out of 119 reviews" "
Rating 8 - Good. 18 out of 119 reviews" "
Rating 6 - Okay. 5 out of 119 reviews" "
Rating 4 - Poor. 2 out of 119 reviews" "
Rating 2 - Terrible. 2 out of 119 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Amaad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colonial grandeur at its best.
Tintagel is a hotel with soul and history which make it an destination in it self. If you are into boutique hotels don't miss a stay at Tintagel. The location is good for whatever you want to do in Colombo. Its a full service hotel with a highly recommendable menu with high quality food provided.
Stayed 2 nights in Jul 2023

2/10 Terrible

Batuk

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We didnot stay because the hotel rooms were dirty and bathrooms and others items were falling a part. Very sad experience Hotel need a full scale renovation. It is a decaying grandeur.
Stayed 2 nights in Feb 2023

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very helpful and professional staff. Very good food. Lovely property.
Stayed 5 nights in Apr 2022

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow great hotel, a must when in Colombo
Fabulous historic hotel, beautiful from top to bottom and great service.
Stayed 1 night in Mar 2022

10/10 Excellent

Lo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Colombo
Wonderful stay, staff were friendly and helpful, excellent Sri Lankan breakfast. Highly recommend
Stayed 1 night in Dec 2021

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely colonial building in a great location. Staff were very helpful, breakfast was great and the choice was good. Room facilities were good and hotel hygiene standards were very high. Thank you for a brilliant stay
Stayed 3 nights in Nov 2021

10/10 Excellent

Chudamani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and stylish full of history. The good is lovely.
Stayed 5 nights in Oct 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s Potemkin’s Village - Don’t be fooled... AVOID
A pretty facade, but... not all is gold that shines... be warned - this is a very shabby hotel that has long past its days of glory. It is in a state of disrepair and in desperate need of a major refurbishment. There was nothing “Executive” about our room. It was dirty and smelly, infested with mosquitoes. We requested sheets to be changed on arrival, still the bad odours in the room remained. We figured it originated from the bathroom, apparently a blockage in the sewer pipe, which we later on worked out was a problem previously reported by other guests. Staff confirmed that there was a bad smell, changed us to another room on our second night. The hotel manager offered us a private dinner which we thought was a gesture of compensation. We accepted, but our appetite was kind of gone. Anyways, it was nice food, but we were shocked when the staff presented us with the bill afterwards - what an audacity. The free bottle of wine certainly didn’t make up for the ordeal. Promised us a refund for the first night that never came through. The hotel never responded to our written follow up. The owner seems to have moved on to other business ventures and the hotel is perhaps just a sideline cash generator. Our advice - give the Paradise Road Tintagel a miss if you can so the owner finally gets his chance to refurbish this run down place. Do not get tricked by the cute facade...
Stayed 2 nights in Feb 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tastefully decorated and have an amazing ambience. The staff is very attentive and trying to make your stay so pleasurable that you don’t want to leave the hotel.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great. I don't like that they allow smoking in the bar area as there is no adequate ventilation.
Stayed 2 nights in Aug 2019

10/10 Excellent

D j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One word: Amazing....
This is how a boutique hotel should be. Everything is supurb!
Stayed 1 night in Aug 2019

10/10 Excellent

K

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glorious!
Simply superb. Service, rooms and food was spot on. Love love love! Thank you Tintagel.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing colonial property in great central postion
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Gihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome holiday
We experienced a very pleasant stay at the Tintagel and the team were friendly and attentive.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Louis, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rustic charm in both the rooms and the common areas. Though some of the plug points and fixtures could do with a upgrade. The breakfast area is open and can get quite hot mid year. The crows may also be an irritation for dining outdoors.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Dilhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely incredible. Too bad it wasn't longer.
Arrived in Sri Lanka for a quick 2 day layover before heading off to Thailand. We arrived at the hotel extremely early (3am) as we arrived earlier than expected. Hoping for the best we were accommodated in a room until our booked room was available later in the day. The front desk person was incredibly pleasant and helpful. Now to the best part...when we got our booked room it was upgraded to an executive suite, complete with a separate living room, massive bedroom and even larger bathroom. Oh and it had a walkout hot tub. After this experience we didn't want to leave. The only knock is the location as there isn't much within walking distance since the hotel is in a residential area. This is one boutique hotel worth visiting. Like us, your expectations will be pleasantly exceeded
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem, wonderful staff and service!
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Beautiful food, kind staff and lovely private room and building. Excellent service overall in a time of need. Secure and very special.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
OK place, but was expecting more from this price range. More history than luxury maybe.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise Road Tintagel was a fabulous introduction to Sri Lanka! We arrived there from the airport on our first night of our trip, and immediately we were delighted with the choice. Impressive colonial style building with fantastic & friendly staff. Nothing was too much trouble. It was in a great location, set in Colombo but in an area of relative tranquility. The rooms were very luxurious and impressive with ceiling fans and deluxe designer style bathrooms. The bar and restaurant were exemplary - everyone in our party of 5 had a fabulous meal after choosing from an impressive set of drinks options. Breakfast was of an equally impressive quality, again served in the lovely surroundings of the colonial courtyard. After our day of sightseeing in Colombo it was a delight to return to the comfort of this boutique hotel. Everyone in our party said that they’d love another stay at Paradise Road Tintagel.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property in colonial style. Quiet patio for breakfast and dinner. Friendly and helpful staff.
Stayed 1 night in Feb 2019

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Hotel staff were excellent. They were very kind to allow the use of their facilities for freshening up after check-out. Wished they fumigate the exterior areas to reduce mosquitoes
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatly Recommended Hotel
Had awesome time , the staffs were very welcoming. And OMG THE BREAKFAST IS JUST AMAZING!! great quality. Surely will be coming here again.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The check in was terrible and the room was Nothing like the pictures presented. This place is well past it’s best and completely over priced.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, really polite staff members, loved the attention, the food and the room service was amazing. I would definitely recommend for a romantic get away or for a good place to spend the holidays! Fabulous!!
Stayed 6 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hotel was very comfortable and the food excellent. However, the it is starting to get a little tired outside with paint flaking off the walls and window frames. The balcony area we had was somewhat dirty. Staff could not have been more helpful and the afternoon biscuits was a nice touch. My biggest gripe was with the bill. I thought that I paid in SL rupees (with my card/PIN) only to find out later that the hotel converted back to GB pounds at a significantly lower rate; lost about 10%. I discovered later on card receipt there is a box to tick for currency. This strikes me as slippery practice so BEWARE.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: beautiful, unique decor and style, high quality bedding, nice bathtub with head cushion and a candle, quality bathroom amenities, excellent neighbourhood, friendly staff, delicious Sri Lankan breakfast. Cons: 30% service charge and taxes added to restaurant bill, not enough electric plugs in the room, no comfy chairs or sofa in the room (but there are in the common areas), if you want Sri Lankan breakfast you have to remember to order it each day the day before.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
No blackout curtains as advertised
Stayed 1 night in Nov 2018

10/10 Excellent

Ragu, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, polite staff, beautiful room and overall a serene hotel. Nothing to fault. Highly recommend this hotel.
Stayed 1 night in Oct 2018

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great piece of history in a fabulous location
We were only there one night but had a great weekend in Colombo, and the hotel was just what we had hoped. The room is getting a little used, but the bed was very comfortable and the food was delicious. They were very accommodating about our breakfast request and generally the service was very good. It would be great to see a hotel like this remove unnecessary plastics, such as drinks straws and the wrappers around the biscuits and soaps, and also no need to have the A/C on 20 degrees! It was a fridge and it too some time to get the room back a more comfortable temperature.
Stayed 1 night in Oct 2018

10/10 Excellent

Kwei, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, lovely staff, great history, nice food, comfortable room. We stayed in the South East Royal Suite and it was a wonderful experience. We would definitely stay there again. A real oasis in the middle of Colombo.
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Sep 2018

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay and hospitality. Highly recommended
Stayed 1 night in Aug 2018

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel.
Gorgeous hotel in a quiet part of the city. Beautifully decorated lobby and rooms and excellent food which was on the more expensive side but probably worth it. Very helpful staff tirelessly chased down our lost luggage from the airline.
Stayed 1 night in Jul 2018

10/10 Excellent

sue, melbourne australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely elegant hotel
We spent 4 nights at Tintagel. The staff couldn’t have been more helpful and the rooms and facilities were perfect. Our meals were delicious. Be sure to have the Sri Lankan breakfast at least once. This hotel is perfectly located in an a quiet, elegant part of Colombo yet only 10 minutes by tuk tuk to the Fort area and markets. If we returned to Colombo, we wouldn’t stay anywhere else.
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed ourselves in this bijou hotel. Staff were very attentive. Great location.
Stayed 1 night in May 2018