Find hotels near Collinsville Park, Collinsville from ￥11,767

"It was beautiful there, but we didn’t have TV the whole to e we were there and when I called front desk they told me they would fix it and call me back. Never happened. When I called back they said the same thing. I heard people on the gym saying theirs was out too. Then the front desk guy was no help at all and not very friendly at check out. "

"Terrible. Cheaper is not always better. We were charged an extra $35 stay when we arrived and already booked/paid through Expedia. NEVER have we had to pay anything extra. The room only could open if we asked front desk. There is a sign saying no return policy. They knowingly seem to know how to work the system to fraudulently scam people. We get to our room and the tv is broken, won’t stay on. We report it. Was told it wasn’t like that. I requested the $35 back. If they want extra the room needs to be worth it! That did not happen. Later in evening as we are laying in bed the water pipe bust in bathroom flooding floor. The manager was kind and helped. There is no breakfast as posted. We asked for towels and they never brought anything. Said they had no staff for that at that time. I reported it to cooperate. As we could not leave I would not get refunded the two days I already paid for this disappointment. The other good thing was one staff member who did a good job and felt remorseful of the ownerships lack of responsibility! Waste of money..I’m being boujie from now on with hotels!"

"The lady at the front desk was awesome. So helpful and friendly. Beautiful facility!"

"Needed a bed"

"Beds were as hard as concrete. Horrible night stay. Without sleep no hotel is worth the money. "

"This is a good basic hotel. A breakfast is supplied each morning 6-9am and although some things are older and used it’s a good hotel. "

"Ok"

"Upon arival outside was dirty once checked in elevator was broke went to room beds were hard and uncomfortable... 3 different times key card didnt work 2 times elevator didnt work... toilet did not work properly sorry to say I wont be back."

"room was clean staff were very nice."