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Reviews of The Orbit Hotel, Trademark Collection by Wyndham

2.5 out of 5
The Orbit Hotel, Trademark Collection by Wyndham
21500 Brookpark Rd, Fairview Park, OH

Reviews

9.2

Wonderful

Rating 10 - Excellent. 629 out of 858 reviews" "
Rating 8 - Good. 151 out of 858 reviews" "
Rating 6 - Okay. 39 out of 858 reviews" "
Rating 4 - Poor. 14 out of 858 reviews" "
Rating 2 - Terrible. 25 out of 858 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2024

8/10 Good

Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in May 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in May 2024

10/10 Excellent

Pablo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2024

10/10 Excellent

Douglas

Traveled with family
Excellent, enjoyed the historical story of building.
Stayed 1 night in May 2024
Response from Marvin Davies III on May 22, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Fun, quirky hotel that is super convenient for an early morning flight
Stayed 1 night in May 2024

4/10 Poor

Alicia

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family didn’t like the smell or anything about it.
Stayed 1 night in May 2024
Response from Marvin Davies III on May 22, 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Robert, Springfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new hotel located a mile from Cleveland airport, that was the main reason we chose to stay there. Check in was easy, room was clean with all of the utilities, shampoo, conditioner shower gel etc... Staff were great, very accommodating and willing to assist. Our car rental drop off was a couple of miles from hotel and they came and picked us up once we turned in the car. Shuttle to airport is free and starts at 4am, another useful perk. I would recommend this hotel to anyone wanting a hotel the night before a flight.
Stayed 1 night in May 2024
Response from Marvin Davies III on May 22, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

James

Traveled with family
Liked: Amenities
Wonderful hotel near airport Never disappointed
Stayed 1 night in May 2024
Response from Marvin Davies III on May 22, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You learn something everyday! Who knew NASA had a contingency in Cleveland? What an interesting and historic place!!
Stayed 1 night in May 2024
Response from Marvin Davies III on May 22, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jerri, Fairport Harbor

Liked: Cleanliness, staff & service, property conditions & facilities
We needed something for a 6 AM flight out of Cleveland and this place worked perfectly! The room was so spacious, clean, and beautiful! Added bonus was the shuttle to Hopkins.
Stayed 1 night in May 2024
Response from Marvin Davies III on May 12, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Ian X Otero

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services and staff
Stayed 1 night in May 2024
Response from Marvin Davies III on May 12, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Kameron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a wine vending machine in the lobby! The rooms are as large as small loft apartments very spacious. The employees are very nice. I was pleased 😄
Stayed 1 night in May 2024
Response from Marvin Davies III on May 12, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone there went out of their way to make sure I had everything I needed. The hotel is spotless with very large rooms, very comfortable beds and big updated bathroom. Very impressed and highly recommend.
Stayed 1 night in May 2024
Response from Marvin Davies III on May 8, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Marvin Davies III on May 8, 2024
Thank you for taking the time to rate your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive ratings. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Anjeza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet place!
Stayed 1 night in May 2024
Response from Marvin J. Davies, III on May 7, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting deco. Nice room.
Stayed 1 night in May 2024
Response from Marvin J. Davies, III on May 7, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jamie

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only possible complaint is that breakfast doesn't start until 7am on the weekends. I would be really nice if it started at 6am.
Stayed 2 nights in Apr 2024
Response from Marvin J. Davies, III on May 4, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found this property while trying to a convenient hotel for an early morning flight. Literally a 5 minute drive to the airport. Thr whole property appears very clean, and well maintained. This was previously NASA's engineering building so the history itself is really neat. No pool or breakfast but for a quick hotel stay for the airport this is ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Apr 2024
Response from Marvin J. Davies, III on May 4, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Fun decor, clean, loved the shower
Stayed 1 night in Apr 2024
Response from Marvin J. Davies, III on May 4, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

COLEEN

Stayed 1 night in Apr 2024
Response from Marvin Davies III on May 22, 2024
Thank you for taking the time to rate your experience at The Orbit Hotel, Trademark Collection by Wyndham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Marvin J. Davies, III on May 4, 2024
Thank you for taking the time to rate your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive ratings. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Kristin

Stayed 1 night in Apr 2024
Response from Marvin Davies III on May 22, 2024
Thank you for taking the time to rate your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive ratings. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jessica

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Marvin J. Davies, III on May 1, 2024
Thank you for taking the time to rate your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive a positive score. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations.

6/10 Okay

Jesse

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Coffee machine was broken. Window shade pull strings were broken. TV remote was insensitive. Some light switches were not working. I told the front counter the second day. But all through our three days staying there, nothing was fixed.
Stayed 3 nights in Apr 2024
Response from Marvin J. Davies, III on Apr 30, 2024
Thank you for taking the time to rate your experience at The Orbit Hotel, Trademark Collection by Wyndham. Please accept my apology for all of the maintenance issues you encountered during your stay. I will share your comments with our maintenance team so they can address your concern. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations.

8/10 Good

Lisa

Business traveler
Liked: Cleanliness, staff & service
Room layout was odd and not condusive for conversation or tv watching. Extra large room was very nice but off outlet placements and unable to turn TV from being mounted too close to bed and wall.
Stayed 2 nights in Feb 2024
Response from Marvin J. Davies, III on Apr 30, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive constructive feedback. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Emile

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Orbit is out of this world! The mid-century vibe and decor is very engaging. The facility was very clean. The rooms and hallways were spacious. The beds and pillows were comfortable. The staff were friendly and helpful (desk, housekeeping, dining). Free onsite parking. Easy access to the highway. Quiet area. This will be our go-to accommodation for every trip to the Cleveland area.
Stayed 2 nights in Apr 2024
Response from Marvin J. Davies, III on Apr 27, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Decent place to stay near the airport with shuttle service . Although it seems quite new/newly remodeled , residue around the sink. Not enough lighting in the room . We did online check in but basically had to do it again at actual check in. Not sure what the point was. Staff is a bit unfriendly about it when I mentioned that
Stayed 1 night in Apr 2024
Response from Marvin J. Davies, III on Apr 25, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Asianna Denise

Stayed 1 night in Apr 2024
Response from Marvin Davies III on May 22, 2024
Thank you for taking the time to rate your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive ratings. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Begoyim

Stayed 1 night in Apr 2024
Response from Marvin Davies III on May 22, 2024
Thank you for taking the time to rate your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive ratings. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well maintained. Rooms a little spartan but this contributed to the cleanliness. Bed very comfortable with nice soft white pillows and linens. Transportation shuttle service excellent and accommodating. Good breakfast. Friendly helpful service. Very near airport.
Stayed 2 nights in Apr 2024
Response from Marvin Davies III on Apr 19, 2024
Thank you for taking the time to rate your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive a positive score. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations.

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decore was unique but attractive
Stayed 2 nights in Apr 2024
Response from Marvin Davies III on Apr 19, 2024
Thank you for taking the time to rate your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive a positive score. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations.

10/10 Excellent

Leiloni

Traveled with partner
Liked: Amenities
Excellent customer service.
Stayed 1 night in Apr 2024
Response from Marvin Davies III on Apr 19, 2024
Thank you for taking the time to rate your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive a positive score. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations.

8/10 Good

Brittany

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Marvin Davies III on Apr 19, 2024
Thank you for taking the time to rate your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive a positive score. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations.

8/10 Good

Darin, Elmira

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique Hotel right across from the entrance to NASA. The room had a steril old NASA vibe right down to the telephone. This was clearly ab old office building rather than a hotel. Very cool.
Stayed 1 night in Apr 2024
Response from Marvin Davies III on Apr 18, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.

10/10 Excellent

Cecilia

Stayed 1 night in Apr 2024
Response from Marvin J. Davies, III on May 7, 2024
Thank you for taking the time to rate your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive ratings. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Marvin Davies III on Apr 17, 2024
Thank you for taking the time to rate your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive a positive score. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations.

8/10 Good

Isabella

Liked: Cleanliness, property conditions & facilities
Clean, convenient and nice stafd
Stayed 1 night in Mar 2024
Response from Marvin Davies III on Apr 18, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Marvin Davies III on Apr 17, 2024
Thank you for taking the time to rate your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive a positive score. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Marvin Davies III on Apr 17, 2024
Thank you for taking the time to rate your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive a positive score. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfortable. Neat history.
Stayed 1 night in Mar 2024
Response from Marvin Davies III on Apr 18, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel - clean and fantastic decor! Just a few short miles to downtown!
Stayed 1 night in Apr 2024
Response from Marvin Davies III on Apr 11, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.

10/10 Excellent

Maurika, Asheville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Marvin Davies III on Apr 18, 2024
Thank you for taking the time to rate your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive a positive score. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations.

10/10 Excellent

John, Plainfield

Liked: Staff & service, property conditions & facilities
great, fun place for a one night stay!
Stayed 1 night in Mar 2024
Response from Marvin Davies III on Apr 9, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick to get to from the airport. Very friendly staff!
Stayed 1 night in Apr 2024
Response from Marvin Davies III on Apr 9, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an awesome place. Very retro and cool. Carmen was very personable and an amazing person. She was over and above helpful. I give her 5 ⭐️ and a raise if I was her CO.
Stayed 1 night in Apr 2024
Response from Marvin Davies III on Apr 4, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff; clean and quiet; close to airport.
Stayed 1 night in Mar 2024
Response from Marvin Davies III on Apr 2, 2024
Thank you for taking the time to tell us about your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Rachel

Stayed 1 night in Mar 2024
Response from Marvin Davies III on Apr 18, 2024
Thank you for taking the time to rate your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive a positive score. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations.

10/10 Excellent

Dinesh, saint laurent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesomeness
Stayed 1 night in Mar 2024
Response from Marvin Davies III on Mar 28, 2024
Thank you for taking the time to rate your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive a positive score. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations.

10/10 Excellent

Karena, Homestead

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Marvin Davies III on Mar 28, 2024
Thank you for taking the time to rate your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive a positive score. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations.