Not what we expected from a VBRO rental, could and should be one of the best house's available but because of a lack of up keep on this house, both inside and out we won't be using swiss vacation rentals ever again. A lot of stuff just didn't work, pool heat is an extra charge, (understandable) be it didn't work although we paid for it. If you want to use the grill, there's an extra charge. The bed sheets were not washed or changed prior to our arrival, we washed and changed them our selves, the towels smelled terrible, we washed those as well. We moped the nasty floor and cleaned the nasty house. Trash was piled up out side the garage and stunk really bad. This is the first bad review I've ever left, the people we had to deal with were nice and polite but there is a disconnect somewhere as far as keeping the house up in general and making sure the house is ready for arriving guest. I assure you we left the house much better than when we arrived. Awesome location and could be an awesome house with just normal upkeep and maintenance. Maybe the staff and contractors are just overwhelmed, 75 properties is a lot to account for but you still need to take care of your business.