施設の入り口

コンフォート イン チュラ ビスタ サン ディエゴ サウスの口コミ

2.5 out of 5

口コミ

7.8

良い

評価 10 - 1000 件の口コミ中 394 件が非常に良い" "
評価 8 - 1000 件の口コミ中 297 件が良い" "
評価 6 - 1000 件の口コミ中 126 件が普通" "
評価 4 - 1000 件の口コミ中 93 件が不満" "
評価 2 - 1000 件の口コミ中 90 件が非常に不満" "

7.8/10

清潔度

8.2/10

スタッフとサービス

7.8/10

設備とサービス

7.6/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 12 月に 6 泊滞在
LBからの返信 (投稿日 : 2022 年 12 月 15 日)
Thank you so much for staying with us.

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
長男の家に最も近いホテルを選びました。
2018 年 12 月に 7 泊滞在
Supervisor からの返信 (投稿日 : 2019 年 1 月 30 日)
Thank you for your feedback. We are glad to know our location was very convenient for you during your stay with us. We hope to see you soon!

6/10 (普通)

Nikki

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
N/a
2024 年 5 月に 2 泊滞在
Reyna Fitch/GMからの返信 (投稿日 : 2024 年 5 月 20 日)
Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 (良い)

Rodney、rockwall

家族旅行
良かった点 : 清潔度、スタッフとサービス
Although check-in is at 3pm, we arrived at 2:35 and our room wasn't ready. We only waited 15 minutes though.
2024 年 5 月に 1 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Guest,We are delighted to read your comments. Every staff member at The Comfort Inn Hotel Thanks you for staying here. We hope to see you soon.

10/10 (非常に良い)

Roberto

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really enjoyed staying at this property. Hotel was clean, beds were very comfortable ac worked great. Breakfast was good the staff in the breakfast area was friendly and attentive she asked us if everything was good or if we needed anything. Pool area was nice and working order. The front desk staff is very welcoming and helpful, I had to leave to the airport and forgot to give something to my son and they held for him till he got there to pick it up. Very convenient gas station, Burger King and a Mexican seafood restaurant in the same are easy access to the freeway. Definitely would stay there again!!
2024 年 5 月に 2 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you, for taking the time to give us your feedback. Your opinion matters to us. We’re so happy to hear you had a great experience her with us. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

8/10 (良い)

Anthony

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It is a convenient place wstay
2024 年 5 月に 1 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Valued Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 (普通)

Shawn、Prescott

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
They put us next to the elevator, pretty noisy. The hotel wasnt busy and those should be the last rooms given out and at a discount.
2024 年 5 月に 1 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear - On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

Darin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice, clean, and in a great central area. The staff were friendly and it was a great place to sleep. Security driving around outside at night was reassuring.
2024 年 5 月に 2 泊滞在
Reyna Fitch/GMからの返信 (投稿日 : 2024 年 5 月 10 日)
On behalf of our entire team we thank you for trusting us with your stay our priority is to make sure that you feel welcomed and safe. We are happy to know that our staff was able to help you during your entire stay. We hope to see you soon and make it a pleasant stay again for you. Thank you again for your time and service.

10/10 (非常に良い)

Karla

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Norlynからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you, for taking the time to give us your feedback. Your opinion matters to us. We’re so happy to hear you had a great experience her with us. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

8/10 (良い)

Brian、Munford

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Only complaint - the bathtub was physically cracked at the drain. Not sure if it was broken thru, I didn't mess with it.
2024 年 4 月に 6 泊滞在
Norlynからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 (良い)

Citlalli Jessica Johanna、Ciudad de Mexico

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy buen lugar y está cerca del aeropuerto
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you very much, your feedback is greatly appreciated.

10/10 (非常に良い)

Nayely

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Love it!
2024 年 2 月に 1 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you, for taking the time to give us your feedback. Your opinion matters to us. We’re so happy to hear you had a great experience her with us. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

10/10 (非常に良い)

Wayne

カップルで旅行
良かった点 : 清潔度
Easy in and out
2024 年 4 月に 2 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you, for taking the time to give us your feedback. Your opinion matters to us. We’re so happy to hear you had a great experience her with us. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

2/10 (非常に不満)

walter

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
My wife and I was in a room 224 for a handy cap room and when I went to take a shower the water only came out of 8 hole of the shower head ,and the hose had a leak in it . I would not use the shower again . I will not be back to Comfort inn again.
2024 年 4 月に 4 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you so very much for giving us the opportunity to serve you. We appreciate you taking the time to share your concerns regarding your recent stay with us. We sincerely apologize for the problems you encountered during your recent stay. We are working hard every day to make all the necessary corrections to the issues you mentioned, thank you again for bringing them to our attention. We do hope to see you again in the near future.Again thank you for staying with us.Kind regards,

10/10 (非常に良い)

Nancy、chula vista

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
CLose to freewary. Good eateries close by
2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest,Thank you very much for your comments. We are glad to read that you like our location. We hope to see you again soon. Regards,Reyna Fitch

10/10 (非常に良い)

jorge luis

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度、設備とサービス
Esta bien ubicado el lugar
2024 年 4 月に 3 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest,Thank you very much for your comments. We are glad to read that you like our location. We hope to see you again soon. Regards,Reyna Fitch

10/10 (非常に良い)

Robert

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love this hotel . It’s my favorite spot to stay here . Thank for the hospitality
2024 年 4 月に 1 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest,We are delighted to read your comments. Every staff member at The Comfort Inn Hotel Thanks you for staying here. We hope to see you soon.

10/10 (非常に良い)

Maria

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very pleasant experience, staff was great.
2024 年 4 月に 1 泊滞在
Reyna Fitch/GMからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest,We are delighted to read your comments. Every staff member at The Comfort Inn Hotel Thanks you for staying here. We hope to see you soon.

10/10 (非常に良い)

Carla

出張
良かった点 : 施設のコンディションと設備
The staff is professional, and the rooms are very clean. The cleaning staff very friendly and they do an excellent job!
2024 年 4 月に 1 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for your comment, your experience is what we expect to achieve with every customer that walks in our lobby. Our staff will be very happy to learn that we have accomplished our goal with you. We look forward to your next visit. We are at your service.Sincerely,

10/10 (非常に良い)

Karen

良かった点 : 清潔度
2024 年 4 月に 1 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for your comment, your experience is what we expect to achieve with every customer that walks in our lobby. Our staff will be very happy to learn that we have accomplished our goal with you. We look forward to your next visit. We are at your service.Sincerely,

8/10 (良い)

Juan

出張, カップルで旅行
良かった点 : 設備とサービス
Staff provided very supportive services I happened to experience some back pain sciatica and staff was attentive and offered assistance. Not much was needed, but the fact that assistance was offered was outstanding. We did not get a name but he attended the front desk on April 9th we arrived at the hotel around 3:30 pm or thereabouts.
2024 年 4 月に 1 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for your comment, your experience is what we expect to achieve with every customer that walks in our lobby. Our staff will be very happy to learn that we have accomplished our goal with you. We look forward to your next visit. We are at your service.Sincerely,

10/10 (非常に良い)

Steve

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The counter guy Art is very friendly, always provides best service. Especially this month: I got sudden sick and couldn't go on my scheduled date, tried to call the hotel and Expedia to reschedule my reservation, got denied. When Art found out I didn't show up, he then automatically offer extended help, asked his supervisor to give me(a loyal customer who goes every month) an exception and canceled my reservation for me with the refund! I will always remember his kindness, and continue book room on my monthly business trips.
2024 年 4 月に 1 泊滞在
Reynaからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Chula Vista San Diego South.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Reyna FitchGeneral managerComfort Inn Chula Vista San Diego South

8/10 (良い)

Guillermo López

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Un poco olor a cigarro
2024 年 4 月に 1 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 4 月 16 日)
We appreciate your comments. Everyone here thanks you. We are happy that you enjoyed breakfast and that we met your expectations. We hope you come visit us again. I am sure our staff will be delighted to provide you with excellent service one more time.

10/10 (非常に良い)

Ramona

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The location was good for visiting SeaWorld in the zoo. But it was pretty old and the keys were very faulty. The staff were nice and had a mediocre breakfast offering
2024 年 3 月に 4 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 4 月 16 日)
Thanks for such an awesome review! It’s always great to hear when our staff does a good job and that you enjoyed your time here.

6/10 (普通)

Paul

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
The staff was very polite and professional. The facility itself was lacking. One of the two elevators was out of order the entire stay. The coffee in the lounge was cold two days in a row. There was a wet washcloth hanging on the shower curtain rod when we checked into our room. The only entrance to the facility was through the front but the only available parking was in the back of the facility so you had to walk from the back of the building to the front, wait for the single working elevator, then walk to the back of the facility again just to get to your room. Also, chilaquiles makes for a terrible breakfast option in a steamer tray. It's just soggy chips. This was the cheapest hotel in the area and I can see why.
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Guest,Thank you very much for your comments. We are glad to read that you like our location. We hope to see you again soon. Regards,Reyna Fitch

4/10 (不満)

Sam

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
-When we arrived home, we were shocked to see an additional charge for the safe... $1/night for the safe in the room (room tax) Who charges for having a safe in the room??? This is ridiculous. -The door to the pool never worked and we had to get assistance from the desk every time and had to wait a few times as they weren't at the desk. -The breakfast was ok but definitely but a bit disappointing as far as options. -The hot tub was so dirty one of the nights and it smelled like sewer... the next night it was clean and didn't smell so maybe the maintenance isn't done every night.
Reyna Fitch/GMからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Guest,thank you for your comments. We appreciate your feedback. I am glad you enjoyed your stay with the exception of the smell in the Jacuzzy I’m sure our staff will be more careful next time. We hope to see you soon.Regards,

10/10 (非常に良い)

Alma

2024 年 3 月に 1 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 4 月 16 日)
thank you for taking the time to speak about your experience. We appreciate your comments.

10/10 (非常に良い)

Joanna、La Verne

2024 年 3 月に 2 泊滞在
Reyna Fitch/GMからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Guest,We are delighted to read your comments. Every staff member at The Comfort Inn Hotel Thanks you for staying here. We hope to see you soon.

4/10 (不満)

JESUS MANUEL

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス
negative behavior of the reception staff who attended me at my check-in and did not clean the room in one day, unaware that the guest must request the room to be cleaned; Nobody informed me about this issue. I am very disappointed in you.
2024 年 3 月に 3 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 3 月 20 日)
We apologize for the experience that you had during your stay. We thank you for letting us know where we need to improve as we are always thriving to do better. We only clean rooms upon request . Therefore, we apologize. We hope that you give us another opportunity to demonstrate that we are a very clean hotel. We hope you visit us again.

2/10 (非常に不満)

Rubén

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pésima atención, no respetaron mi reserva siendo que estaba pagada hace 2 meses, habitación sucia con basura en los botes, lavabo tapado, camas mal tendidas, etc.
Front Deskからの返信 (投稿日 : 2024 年 3 月 14 日)
Thank you for your feedback. We would like to apologize for the inconvenience this may caused.

10/10 (非常に良い)

Colleen、Ventura

2024 年 3 月に 1 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 4 月 1 日)
We appreciate your comments. Everyone here thanks you. We are happy that you enjoyed breakfast and that we met your expectations. We hope you come visit us again. I am sure our staff will be delighted to provide you with excellent service one more time.

8/10 (良い)

Ted

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Free breakfast with many options. Toilets needed improvements in our two rooms.
2024 年 3 月に 3 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 14 日)
Thank you for your feedback, your opinion means a lot.

10/10 (非常に良い)

Marilyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 14 日)
Thank you :)

10/10 (非常に良い)

Veronica、Whittier

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Reyna Fitch/GMからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Guest,Thank you very much for your comments. We are glad to read that you like our location. We hope to see you again soon. Regards,Reyna FitchGeneral Manager

10/10 (非常に良い)

Ariana

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Convenient near freeway
2024 年 2 月に 1 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 2 月 29 日)
Thank you so much for such a great review! We hope that you’ll be back with us soon to enjoy some more of The Comfort Chula Vista.

8/10 (良い)

Gleslie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was good
2024 年 2 月に 2 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 2 月 29 日)
Thank you for the 5star review! We are so happy to hear that you enjoyed your time here with us! We hope to see you soon.

4/10 (不満)

Jose

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Reyna Fitchからの返信 (投稿日 : 2024 年 2 月 29 日)
Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations and was dirty, I will be sure to send this information to our housekeeping director. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.Sincerely,

8/10 (良い)

nancy

2024 年 2 月に 2 泊滞在
Reyna Fitch/General Managerからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Guest,Thank you very much for your comments. We are glad to read that you like our location. We hope to see you again soon. Regards,Reyna FitchGeneral Manager

2/10 (非常に不満)

Sandra

カップルで旅行, グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Received a call early in the day of my check in saying I was being sent to another hotel due to a flood at Comfort Inn. Then, a few hours later got another call saying I was being reinstated to the Comfort Inn as they had an extra room. We had a late check in. When we got there, it showed I had checked in & out the previous day. It took Steve a while to find us a room and the room was dirty. Another room was given to us but the whole experience was horrible, specially when you’re tired and just want to get some sleep. Steve did his best to find a solution and I don’t blamed him but the lady who contacted me earlier in the day with all the switching back & forth. That person messed it up. I will not be using Comfort Inn moving forward.
2024 年 2 月に 1 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Sandra,We apologize for the experience that you had during your stay. We thank you for letting us know where we need to improve as we are always thriving to do better. We have many rooms to clean, and we do our best to keep them spotless. We are working hard to make sure that we provide a room that is beyond our guests’ expectations. Therefore, we apologize. We hope that you give us another opportunity to demonstrate that we are a very clean hotel. We hope you visit us again. Sincerely, Reyna FitchGeneral Manager

2/10 (非常に不満)

Lalo

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
I was checked in .Went to my room it was very dirty,not cleaned.After 30 minutes the maid showed up told me to leave for 30 to 40 minutes.After 1 hour was in the room,a rushed job.I always stay here,for over 2 years now.I paid 185.00 for 1 night costly,plus I should be reimbursed for the ordeal.Not happy this trip.
2024 年 2 月に 1 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Eduardo,We apologize for the experience that you had during your stay. We thank you for letting us know where we need to improve as we are always thriving to do better. We have many rooms to clean, and we do our best to keep them spotless. We are working hard to make sure that we provide a room that is beyond our guests’ expectations. Therefore, we apologize. We hope that you give us another opportunity to demonstrate that we are a very clean hotel. We hope you visit us again. Sincerely, Reyna FitchGeneral Manager

10/10 (非常に良い)

Romina

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Buen servicio y comodidad
2024 年 2 月に 1 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 2 月 21 日)
Thank you for your comment, your experience is what we expect to achieve with every customer that walks in our lobby. Our staff will be very happy to learn that we have accomplished our goal with you. We look forward to your next visit. We are at your service.Sincerely, Reyna FitchGeneral Manager

2/10 (非常に不満)

宿泊されたお客様

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Reyna Fitchからの返信 (投稿日 : 2024 年 2 月 16 日)
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future! Sincerely, Hotel Manager

8/10 (良い)

Thomas

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
A liitle frayed around the edges
My second stay, both times for family business. I love the location and personnel are fine. The property is showing some wear and tear. I would also suggest a reworking of the bathroom design, at least in the roomI was in, 107. Sitting on the toilet affords a disgusting view of the sink pipes’ underbelly. There was an ill-timed problem with the TV service, as in late 4th quarter of the Super Bowl. Still unresolved on Tuesday when i checked out.
2024 年 2 月に 4 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 2 月 16 日)
Thank you for choosing The Comfort Inn Chula Vista for your recent visit to San Diego. We appreciate you taking the time to share your experience. We will work on the areas of improvement as you mentioned as feedback like yours continues with our mission to be the best. Should your travels ever bring you back to South San Diego, we would love to welcome you back!

4/10 (不満)

juan carlos sandoval

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
hotel viejo, todo está normal tal cual, camas normales, alberca y jacuzzi típicos, el desayuno es correcto,hubo momentos que nos sentimos inseguros, gente rara dentro de la propiedad, instalaciones viejas, mucha basura en los pasillos, muy insistentes con el depósito, vi gente que decía que en su tarjeta le hacían cargos, dejé depósito en efectivo y tuve que esperar a que revisaran la habitación
2024 年 2 月に 1 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 2 月 13 日)
We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts going forward. We truly appreciate your valuable feedback, and hope you give us another chance to serve you better in the future.Sincerely,

2/10 (非常に不満)

Izza Paola Mae

小さなお子様連れの家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Not so friendly staff. Tv is broken called couple of times and they didnt care .we stayed for 5nights and they didnt fix it. Asked for towels didnt get any. In the middle of the night its noisy
2024 年 2 月に 5 泊滞在
Reyna Fitch/GMからの返信 (投稿日 : 2024 年 2 月 13 日)
We appreciate the feedback, we understand that everyone has a level of comfort and it seems we missed the mark, we are sorry and we wish you the best of luck in your travels.

8/10 (良い)

CARLOS

良かった点 : スタッフとサービス
El desayuno no es muy bueno esto tomando en cuenta que en ocasiones me hospedo en el Holiday inn de la Calle E en chula vista por el mismo precio y el desayuno es mucho mejor
2024 年 2 月に 1 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 2 月 13 日)
thank you for taking the time to speak about your experience. We appreciate your comments. We are glad you enjoyed your stay and our breakfast. We are also happy to learn that we took care of your request. We hope to see you again soon.

8/10 (良い)

KAZUHITO

2024 年 2 月に 5 泊滞在
Reyna Fitch/GMからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Guest, Thank you so much for your comments. We are very happy that you enjoyed your stay. We hope you come again. On behalf of all of our staff,Thank you .

8/10 (良い)

Joanna

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
staff was friendly, good hotel.
2024 年 2 月に 1 泊滞在
Reyna Fitch/GMからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Guest, Thank you so much for your comments. We are very happy that you enjoyed your stay. We hope you come again. On behalf of all of our staff,Thank you .

10/10 (非常に良い)

Gustavo Adolfo

出張
2024 年 2 月に 2 泊滞在
Reyna Fitch/GMからの返信 (投稿日 : 2024 年 2 月 13 日)
We appreciate your comments. Everyone here thanks you. We are happy that you enjoyed breakfast and that we met your expectations. We hope you come to visit us again. I am sure our staff will be delighted to provide you with excellent service one more time.

10/10 (非常に良い)

Carmen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I usually stay here when vacationing in San Diego
2024 年 2 月に 2 泊滞在
Reyna Fitch/Gmからの返信 (投稿日 : 2024 年 2 月 13 日)
We appreciate your comments. Everyone here thanks you. We are happy that you enjoyed breakfast and that we met your expectations. We hope you come to visit us again. I am sure our staff will be delighted to provide you with excellent service one more time.