Chigusa Vacations from ￥35,113

Everything above and beyond my expectations.

This is a HOSTEL, not hotel. We probably wouldn't have booked here if we would have known before. The front desk is on the first floor, the staff helps with heavy luggage. During our stay, breakfast was changed from buffet style to plates (which had to be chosen the day before)

Excellent room, very spacious and great views from the tower. Very modern hotel. Only thing was it didn't have a bar so you had to leave the hotel to go for a drink. Staff were friendly and welcoming. There was an issue with parking though - we paid the fee at the hotel and then were charged again by the car park provider as none of the tickets the hotel provided to us worked (so cost over £70 for parking in the end). We were also stuck at the parking exit gate with a queue of cars behind so had no choice but to pay again. Also car park is a walk away and there isnt an easy place to stop near the hotel to unload luggage.

Loved the location. Very clean. Rooms are small which is standard for Japan but takes getting used. Room could have used more lighting. Really appreciated the availability of coffee 24/7. Would stay again for sure

The pillow and the room smelled like a dog was there. I could find other people's hair. They use a very cheap-smelling aroma spray that gave me a headache. I had to contain my breath while being on the elevator and in the main reception hall because the smell was too bad. Those kinds of cheap aroma sprays are quite toxic.