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ハンプトン イン & スイーツ シカゴ ダウンタウンの口コミ

3 out of 5
ハンプトン イン & スイーツ シカゴ ダウンタウン
33 West Illinois Street, Chicago, IL

口コミ

9.0

とても素晴らしい

評価 10 - 1009 件の口コミ中 627 件が非常に良い" "
評価 8 - 1009 件の口コミ中 258 件が良い" "
評価 6 - 1009 件の口コミ中 62 件が普通" "
評価 4 - 1009 件の口コミ中 33 件が不満" "
評価 2 - 1009 件の口コミ中 29 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

9.0/10

設備とサービス

9.2/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

4/10 (不満)

Kevin

気になった点 : 設備とサービス
Horrible
2024 年 5 月に 1 泊滞在
Front Office Supervisor- Yoloからの返信 (投稿日 : 2024 年 5 月 25 日)
We appreciate your taking the time to leave a comment, and we apologize to hear about your experience with your stay. We hold ourselves to the highest standards and have addressed this issue. Please give us another chance to prove ourselves sometime soon.

10/10 (非常に良い)

Elizabeth

グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
El hotel esta muy bien ubicado y céntrico, las habitaciones muy limpias y amplias, el desayuno mejor que en otros hoteles en los que me he quedado. Las camas están muy cómodas
2024 年 5 月に 5 泊滞在
Nora からの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 (非常に良い)

Ana

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy agradable hotel, camas cómodas, limpio y buen desayuno! Lo recomiendo
2024 年 5 月に 3 泊滞在
Nora からの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

8/10 (良い)

Summi、Fairfax

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Nora からの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 (非常に良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Nora からの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

8/10 (良い)

Arkadiusz

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very well located hotel, great staff, huge rooms and nice amenities. On the cons side: quite expensive, noisy and below par food for the breakfast
2024 年 5 月に 1 泊滞在
Yolo - Front Office Supervisorからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for leaving a review. We’re so glad you were able to visit us at the Hampton Inn and Suites. Our team is always working to offer the best breakfast to our guest. We hope you’ll have a chance to come back soon.

10/10 (非常に良い)

Virginia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location - we walked to the river walk, dinner locations, blues bar, dinner & jazz & very nice & safe walking at night.
2024 年 4 月に 4 泊滞在
Nora からの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

10/10 (非常に良い)

soroush、Herndon

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and quiet
2024 年 5 月に 1 泊滞在
Nora からの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

10/10 (非常に良い)

Prabhsimran

グループ旅行
良かった点 : 設備とサービス
Staff was nice and helpful
2024 年 5 月に 2 泊滞在
Nora からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for allowing us the pleasure of serving you. Dear Imran,We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 (非常に良い)

miranda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Hotel netjes, vriendelijk personeel, grote kamers. Helaas is slaapbank kleine 120/130cm. Je voelt de veren vh matras en als je erop ligt met 2 personen rol je naar het midden. Opgelost met handdoeken onder matras in het midden. Voor twee pubers 1 nachtje te doen, voor meerdere nachten eigenlijk niet.
2024 年 4 月に 11 泊滞在
Front Office Supervisor- Yoloからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for choosing us for location and service. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Hampton Inn and Suites in the near future!

10/10 (非常に良い)

Darnell

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a very nice hotel. Parking staff was great. Room was very nice we loved the shower. Very big room lots of seating areas. Breakfast was good
2024 年 5 月に 2 泊滞在
Nora からの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 (非常に良い)

Jose

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Front Office Supervisor- Yoloからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for taking a moment to share your experience at Hampton Inn and Suites. We are so pleased to hear you found our service and property to your liking. We look forward to welcoming you back again soon.

8/10 (良い)

Deanna、Livonia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff! Location is wonderful.
2024 年 4 月に 2 泊滞在
Octaviano Gonzalez Director of Roomsからの返信 (投稿日 : 2024 年 5 月 8 日)
Hi Traveler, We are thrilled to hear that you have a wonderful service experience with us. Our goal is to serve our guests in a way that accurately reflects our passion. Based on your kind feedback, it seems as though we met our goal.Best, Octaviano GonzalezDirector of Rooms

10/10 (非常に良い)

Tia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Nora からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 (非常に良い)

Dianela

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was clean and had everything we needed. The staff was super friendly. The location was perfect! The included breakfast surprised me. It had a good variety and it was pretty good.
2024 年 5 月に 1 泊滞在
Nora からの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Daniela,Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 (非常に良い)

Christopher

良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 1 泊滞在
Nora からの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such Dear Christopher, positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 (非常に良い)

Franziska

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Nora からの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Franzika ,Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

8/10 (良い)

Marvin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Noraからの返信 (投稿日 : 2024 年 5 月 4 日)
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

8/10 (良い)

Lorenza

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2024 年 4 月に 4 泊滞在
Yolo - Front Office Supervisorからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for providing feedback on your recent experience at Hampton Inn & Suites. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 (非常に良い)

Sarah

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a really great stay.
2024 年 4 月に 6 泊滞在
Nora からの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Sarah,Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

8/10 (良い)

Mirko

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Ottimo Hotel in Downtown, vicino a tutti i migliori servizi sia per la ristorazione che per il trasporto. Allo stesso tempo i principali punti di attrazione di Chicago si trovano in un raggio di 10 km e pertanto sono accessibili a piedi. Colazione di buon livello, anche se il buffet è limitato. Da rivedere il servizio di pulizia della stanza, indipendentemente dalla realizzazione ogni 2 giorni che è adeguata: risulta molto influenzato dalla persona che lo esegue. Nel complesso, ottima scelta per un viaggio turistico!
2024 年 4 月に 7 泊滞在
Nora からの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for allowing us the pleasure of serving you. Dear Mirko,We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 (非常に良い)

Dain-Ann T

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel. However it's next to a fire station so if you don't like noise when you sleep it's something to consider
2024 年 4 月に 2 泊滞在
Nora からの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 (非常に良い)

Maria

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
El unico detalle que no me gusto fue el costo de $65 por noche dl estacionamiento. Todo lo demas y lo mas importante esta excelente
2024 年 4 月に 3 泊滞在
Nora からの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 (非常に良い)

Stacy、Navarre

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property!
2024 年 4 月に 3 泊滞在
Octaviano Gonzalez Director of Roomsからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Traveler, Thank you so much for the kind words you've shared about your experience. I'm pleased to know that our hotel was a great fit for you during your time in Chicago. We hope to see you again soon.

10/10 (非常に良い)

Loana

2024 年 4 月に 1 泊滞在
Nora からの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

8/10 (良い)

Nithi

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and comfortable. Amazing gym including a peloton bike. Good breakfast. Only negative was location - very loud firetrucks all night!
2024 年 4 月に 2 泊滞在
Octaviano Gonzalez Director of Roomsからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Traveler, Thank you so much for the kind words you've shared about your experience. I'm pleased to know that our hotel was a great fit for you during your time in Chicago. We hope to see you again soon.

8/10 (良い)

Paramvir

小さなお子様連れの家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Nice to stay, great breakfast options, clean place. One thing that did upset me, there was only one toilet paper roll in the bathroom that suite 6 stayed in. I called the receptionist and she said she will send someone over, but no one came to drop off toilet papers. Hopefully they will improve next time.
2024 年 4 月に 1 泊滞在
Octaviano Gonzalez Director of Roomsからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Traveler, Thank you for taking a few minutes to complete our survey. Guest feedback is our foremost important tool to improve as a property and as a brand. We hope to see you again soon; until then, we wish you safe travels!

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great! No complaints with the hotel at all. There is a fire station across the street. That’s not the best for late night emergency calls. Not a deal breaker for me.
2024 年 4 月に 1 泊滞在
Octaviano Gonzalez Director of Roomsからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Michael, Thank you for taking a few minutes to complete our survey. Guest feedback is our foremost important tool to improve as a property and as a brand. We hope to see you again soon; until then, we wish you safe travels!Best, Octaviano GonzalezDirector of Rooms

6/10 (普通)

Devin

良かった点 : 施設のコンディションと設備
気になった点 : 清潔度
2024 年 3 月に 1 泊滞在
Octaviano Gonzalez Director of Roomsからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Traveler, Thank you for your rating; we hope to see you again soon. Best, Octaviano GonzalezDirector of Rooms

10/10 (非常に良い)

Ra'd

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Octaviano Gonzalez Director of Roomsからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Traveler, Thank you for your rating; we hope to see you again soon. Best, Octaviano GonzalezDirector of Rooms

10/10 (非常に良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel with really helpful staff. The room was ideal and really comfortable and modern. The pool and gym were lovely, and not too busy. The only unfortunate thing you can hear sirens from the fire station, and the room we had faced it. The noise did wake me up a few times. If you need to go to sleep early or have naps I wouldn't recommend. However for us wanting easy access to the city it was a fantastic location. Great food and drink options on your doorstop and close to a subway station.
2024 年 4 月に 4 泊滞在
Octaviano Gonzalez Director of Roomsからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Lisa, oThank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again. Until that time, we wish you and your family safe travels!Best, Octaviano GonzalezDirector of Rooms

10/10 (非常に良い)

Angela

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff did an amazing job. They're as accommodating as can be. Breakfast was ok. The elevators are being worked on. The pool was warm as bath water. Overall great stay.
2024 年 4 月に 3 泊滞在
Octaviano Gonzalez Director of Roomsからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Angela, oThank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again. Until that time, we wish you and your family safe travels!Best, Octaviano GonzalezDirector of Rooms

10/10 (非常に良い)

Amanda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
good
2024 年 3 月に 2 泊滞在
Octaviano Gonzalez Director of Roomsからの返信 (投稿日 : 2024 年 4 月 15 日)
Hi Traveler, Thank you for your rating; I hope to see you again soon!

10/10 (非常に良い)

Dylan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was so nice. I stayed there on St Patrick’s Day weekend and it was 2 blocks from the river in downtown Chicago next to a lot of things. It was very easy to get to places from the hotel. The breakfast was very good. The staff were very nice and happy to give recommendations for food and places to visit. I highly recommend. The only thing I didn’t care for was there is a $100 security deposit per night. But you do get it back as soon as you check out. So not too bad
2024 年 3 月に 2 泊滞在
Octaviano Gonzalez Director of Roomsからの返信 (投稿日 : 2024 年 4 月 14 日)
Hi Dylan, Thank you so much for the kind words you shared about your experience. It brings us great joy to hear that we were able to provide a world-class service experience. We hope to see you again on your next trip to Chicago!Best, Octaviano GonzalezDirector of Rooms

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
great hotel, next to fire station, a little loud .
2024 年 4 月に 4 泊滞在
Noraからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

6/10 (普通)

Tom

家族旅行
良かった点 : 清潔度
Only 1 of 3 elevators working at multiple points. Toilet was strange and was never really sure it would stop running. Did not open full breakfast area even though it was obvious there was not enough places for all the people to sit. Charged me $25 for early check in. Location was good, staff was helpful with transportation options.
2024 年 4 月に 3 泊滞在
Nora からの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking a few minutes to complete our survey. Guest feedback is our foremost important tool to improve as a property and as a brand. We hope to see you again soon; until then, we wish you safe travels!

10/10 (非常に良い)

Dan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great value for the location. Lots of places within quick walking distance. We'd definitely stay there again.
2024 年 3 月に 3 泊滞在
Nora からの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 (非常に良い)

Andrea

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I really enjoyed the check-in. However, upon arrival, the pool was closed so that kind of sucked. Hopefully we get to use it before we check out other than that the staff is super awesome. They had so many recommendations for the area. They also gave us complementary toothpaste. We love that. The area is also really nice and convenient.
2024 年 4 月に 1 泊滞在
Nora からの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

10/10 (非常に良い)

jonathan

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good place to stay, only concerns is parking is way too expensive.
2024 年 3 月に 1 泊滞在
Nora からの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

10/10 (非常に良い)

Keunsu

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location.
2024 年 3 月に 3 泊滞在
Nora からの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

10/10 (非常に良い)

Jason

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Octaviano Gonzalez Director of Roomsからの返信 (投稿日 : 2024 年 4 月 3 日)
Hi Jason, Thank you for your awesome Rating! We hope to see you again. Best, Octaviano GonzalezDirector of Rooms

8/10 (良い)

Melissa

2024 年 3 月に 2 泊滞在
Octaviano Gonzalez Director of Roomsからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Traveler, Thank you for your rating; we hope to see you again soon.

6/10 (普通)

Katie

カップルで旅行, 家族旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Very average hotel. We booked a king suite and it met our expectations but definitely did not exceed. Bathroom was dated and had a weird set up. Pool was small, no hot tub, break fast was insanely packed, and elevators were under construction which made things difficult as we were on a high floor. It felt a bit like guests were packed in like sardines. On the bright side, staff was friendly and helpful and other guests were nice. Will not likely be choosing this hotel again but it was satisfactory.
2024 年 3 月に 3 泊滞在
Nora からの返信 (投稿日 : 2024 年 3 月 29 日)
Thank you for taking a few minutes to complete our survey. Guest feedback is our foremost important tool to improve as a property and as a brand. We hope to see you again soon; until then, we wish you safe travels!

8/10 (良い)

Kristy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Nooraからの返信 (投稿日 : 2024 年 3 月 30 日)
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

6/10 (普通)

Jocelyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Only 2 sockets worked in entire suite so unable to use desk area and no relocation possible bcs sold out. Toilet had small leak on floor. Pool hours were cut short without notice because of property having too many children instead of having age limit restrictions by time of day. Very clean and modern room!
2024 年 3 月に 3 泊滞在
Nora からの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you for taking a few minutes to complete our survey. Guest feedback is our foremost important tool to improve as a property and as a brand. We hope to see you again soon; until then, we wish you safe travels!

6/10 (普通)

Bianka

Das Zimmer war grundsätzlich gut - im Badezimmer hat es aus dem Abfluss unangenehm gerochen. Was im Jahr 2024 überhaupt nicht geht: das Frühstück wird auf Papptellern mit Pappbechern und Plastikgeschirr angeboten - UNGLAUBLICH! Kann sich ein Hotel kein Geschirr und Personal zum Reinigen leisten??? Daher kann ich das Hotel nicht weiterempfehlen!
2024 年 2 月に 3 泊滞在
Octaviano Gonzalez Director of Roomsからの返信 (投稿日 : 2024 年 4 月 3 日)
Hi Bianka, Thank you for your feedback. Guest feedback is our foremost important tool to improve as a property and as a brand. Best, Octaviano GonzalezDirector of Rooms

10/10 (非常に良い)

tianchen

2024 年 3 月に 1 泊滞在
Octaviano Gonzalez Director of Roomsからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Traveler,Thank you for your rating; We hope to see you again. Best, Octaviano GonzalezDirector of Rooms

10/10 (非常に良い)

Deborah

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was easy to get around and the staff was amazing! The hotel was absolutely perfect. Big rooms.
2024 年 2 月に 4 泊滞在
Noraからの返信 (投稿日 : 2024 年 3 月 27 日)
· Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 (非常に良い)

Nicholas

2024 年 3 月に 1 泊滞在
Octaviano Gonzalez Director of Roomsからの返信 (投稿日 : 2024 年 4 月 15 日)
Hi Traveler, Thank you for your rating; I hope to see you again soon!Best, Octaviano GonzalezDirector of Rooms

10/10 (非常に良い)

Jerri

カップルで旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property made my children’s first experience to Chicago great. Thanks
2024 年 3 月に 2 泊滞在
Nora からの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.