Our room AC wasn’t working properly. They told us, someone would be up to check that evening. No one ever came, the next afternoon, I called the front desk again, finally someone came up. He tried to blame us for the AC not properly working, after I set him and the front desk straight, they sent another guy. He was great, listened and was patient and figured it out. Also, the housekeeper did not want to change our bed lining, after we requested it to be changed by hanging up the sign outside the door. Then the guy who fixed our AC had to beg her to change it. This experience is totally different from our experience last weekend. Everything was perfect, room and staff. So now I’m undecided about staying here, again.