テラス / パティオ

キャノピー バイ ヒルトン シカゴ セントラル ループの口コミ

4 out of 5

口コミ

9.4

最高に素晴らしい

評価 10 - 798 件の口コミ中 602 件が非常に良い" "
評価 8 - 798 件の口コミ中 137 件が良い" "
評価 6 - 798 件の口コミ中 32 件が普通" "
評価 4 - 798 件の口コミ中 16 件が不満" "
評価 2 - 798 件の口コミ中 11 件が非常に不満" "

9.8/10

清潔度

9.4/10

スタッフとサービス

9.2/10

設備とサービス

9.6/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

8/10 (良い)

??

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I arrived late at night and the door was locked and nobody was opening the front door for me (for 10min).
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you for your feedback. The inconvenience you mentioned is concerning, and the team will review our procedures to ensure better service. We're pleased to know that overall, your stay was enjoyable. We hope to have the opportunity to welcome you back to Canopy by Hilton Chicago Central Loop.

10/10 (非常に良い)

Doug

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stay in Chicago often and this has been one of the better boutique hotels we've booked. The atmosphere is chill and the room was quiet and comfy. The location is also convenient.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 26 日)
Doug, thank you for your kind words about Canopy by Hilton Chicago Central Loop! It is delightful to hear that you enjoyed the relaxing ambiance, comfortable and quiet rooms, and our convenient location. We look forward to hosting you again during your future visits to Chicago.

10/10 (非常に良い)

Lisa、Ramsey

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved hotel room. It was clean and bed was very comfortable. Staff was great. Parking was a bit inconvenient.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 25 日)
Lisa, thank you for your kind words about Canopy by Hilton Chicago Central Loop. It is wonderful to hear you enjoyed your clean and comfortable room. Our team members will be delighted to hear they made a positive impression. We acknowledge your comment about parking and hope it did not detract from your overall experience. We look forward to welcoming you back.

10/10 (非常に良い)

Isis

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Like that it’s easily accessible and walking distance of a near parking garage and you can’t go up to the rooms without a key. So safety. Thanks!
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 25 日)
Isis, thank you for your fantastic feedback! The team at Canopy by Hilton Chicago Central Loop is thrilled that you appreciated the accessibility and security features. We hope to welcome you back soon!

10/10 (非常に良い)

Bianca

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for the 5 out of 5 rating, Bianca!We're thrilled to see how much you enjoyed staying at Canopy by Hilton Chicago Central Loop. We look forward to hosting you again in the near future! Thank you again for sharing.

8/10 (良い)

hillik

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
great location, good hotel, mediocre front desk service and horrible showers.
2024 年 5 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
hillik, thank you for sharing your thoughts. We're glad you enjoyed the location and found the hotel to be good overall. We're sorry to hear you had concerns with the front desk service and the showers. We appreciate your feedback and will use it to improve. We hope you'll consider staying with us again at Canopy by Hilton Chicago Central Loop.

10/10 (非常に良い)

Nadiya、Olathe

グループ旅行
良かった点 : 設備とサービス
Will stay again, close to a train station, has a bar and a cutest coffee place.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
Nadiya, thank you for your kind words about Canopy by Hilton Chicago Central Loop. The proximity to the train station and the amenities like the bar and coffee place are indeed some of the features we’re proud of. We're excited to welcome you back!

10/10 (非常に良い)

Gilbert

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Gilbert, thank you for sharing your experience at Canopy by Hilton Chicago Central Loop. We're delighted you enjoyed your stay and hope to welcome you back soon!

10/10 (非常に良い)

Monica

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was close to where I needed to be for my event and I loved the front desk host she was very friendly and pleasant i love me some great customer service she was top tier
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Monica, thank you for your wonderful feedback! The Canopy by Hilton Chicago Central Loop is thrilled to hear our location was convenient for your event and that you appreciated the exceptional service from our front desk team member. We're looking forward to welcoming you back in the future!

10/10 (非常に良い)

Juan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First time staying there and will definitely stay there again. It was all very nice!
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 15 日)
Juan, thank you for choosing Canopy by Hilton Chicago Central Loop for your first stay! We're delighted to hear that you had a very nice experience. We're looking forward to welcoming you back.

8/10 (良い)

Keita Omowale

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Solid business hotel
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Keita, we appreciate your feedback about your stay at Canopy by Hilton Chicago Central Loop. It's fantastic to know that you found our hotel fit to cater to your business needs. Should your travels bring you back in this direction, we would be thrilled to welcome you once again.

10/10 (非常に良い)

tania

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were very helpful and knowledgeable. Food was great and the room was clean.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Tania, it is fantastic to know you found team members at Canopy by Hilton Chicago Central Loop to be helpful and well-informed. We're equally glad that you enjoyed our culinary offerings and appreciated the cleanliness of your room. We hope to have another opportunity to serve you in the future.

10/10 (非常に良い)

Kristin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
From the ease of checking in to the quality of the room and service we received, everything was great!
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Kristin, we are thrilled to hear you had a wonderful stay at Canopy by Hilton Chicago Central Loop. It's pleasing to know that from our smooth check-in process to our top-tier service and comfortable accommodations, we exceeded your expectations. We appreciate your lovely review and look forward to your next visit.

10/10 (非常に良い)

Sandra

カップルで旅行
We loved this hotel and will stay again. Restaurant in lobby had awesome fresh food. One thing they failed to tell us was that there is a master light switch that turns off every switch. Nothing will turn on without turning that on. Took us awhile to figure that out. In the middle of the night we were using the flashlight on our phone. They might want to let guests know about that.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Sandra, your kind words for Canopy by Hilton Chicago Central Loop are truly appreciated. We're thrilled that you found the culinary offerings in our lobby to be delightful. On a separate note, we acknowledge your mention about instructions related to the room lighting and understand how this could potentially cause minor disruption. This is useful feedback, and we will look into ways to clarify this for our guests moving forward. Thank you and we eagerly await your next stay!

8/10 (良い)

Sharice、Raleigh

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
The hotel is beautiful: a historic building and is wondefully decorated. It is across the street from the Willis Tower (used to be called the Sears Tower), a Giordano's, and a Dunkin Donuts. We used Uber, so I don't know about parking or L stops. There is a casual restaurant (more of a coffee shop) in the lobby where I ate an incredible avocado toast with lox and microgreens and a coffee on our final morning as well as a pretty awful slice of cake on our first night. I think there's a restaurant atop o the hotel but we didn't try it - there's too many great restaurants in Chicago to visit! Though the hotel is very clean, I noticed about an hour after we checked in that our sheets were stained. I called the front desk and they said they would send housekeeping. We went out for dinner and when we got back the sheets had not been changed. When I called down again, a guy arrived with sheets but told us we had to change them ourselves because housekeeping was gone for the night. This was somewhere around 9 pm and the replacement sheets were also stained. For the next 2 hours we changed rooms 3x because of stained sheets...it was ridiculous and the staff was apathetic and unapologetic. We kept the do not disturb sign on the door so that we wouldn't get our bedding changed to something stained. This soured our stay but because we prepaid we were stuck. We spoke to the manager upon checkout, who was apologetic, comped our breakfast, and mentioned giving us points for a free night.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 11 日)
Sharice, it's wonderful to learn you admired the unique aesthetic of Canopy by Hilton Chicago Central Loop and our prime location. We're glad to know you enjoyed the avocado toast in our lobby café. However, we regret any inconvenience you faced regarding the cleanliness of the linen. It's not typical of the experiences we intend for our guests, and we're addressing your concerns with our team members. We appreciate your patience in managing room changes during your stay and acknowledge the attempts our colleagues made to rectify the situation. We're indeed committed to maximizing our guests' satisfaction and trust your future stays will reflect our commitment. We look forward to welcoming you back to our hotel in the future, delivering the quality stay that you expect and deserve.

10/10 (非常に良い)

Lynn、Charlotte

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 10 日)
Lynn, thank you for your high rating! It's lovely to know you had a memorable time at Canopy by Hilton Chicago Central Loop. It's our primary objective to ensure our guests have an unbeatable experience. We're eagerly waiting for your next visit.

8/10 (良い)

Ruedeewan

良かった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 9 日)
Ruedeewan, your positive rating of Canopy by Hilton Chicago Central Loop is much appreciated. We'd be thrilled to have you back with us in the future. Wishing you a wonderful day.

10/10 (非常に良い)

Nick

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Nick, it's wonderful to hear you had a great stay at Canopy by Hilton Chicago Central Loop. We appreciate your feedback and look forward to your next visit!

10/10 (非常に良い)

Claudia

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
La propiedad era realmente fabulosa me encantó
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Claudia, es maravilloso saber que Canopy by Hilton Chicago Central Loop te pareció realmente fabuloso. Agradecemos sus grandes elogios y esperamos volver a verlo pronto. Cada visita a nuestro hotel promete una experiencia especial y placentera.

10/10 (非常に良い)

Saira

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is small but it looks elegant and the staff was very nice and gave us good service, drinks and food were pretty good
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 6 日)
Saira, we're thrilled to hear you enjoyed the sophisticated ambiance at Canopy by Hilton Chicago Central Loop. It's wonderful that our team members were able to provide excellent service and that you were satisfied with the culinary offerings. We look forward to welcoming you back for an even better experience next time.

8/10 (良い)

Susan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were disappointed that the $21 gold membership promotion was not offered and the facility didn't know what we were talking about. That's one of the reasons we picked this hotel and felt that it wasn't fair that. We didn't get to utilize that food / drink credit at the venue.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 6 日)
Susan, thank you for sharing your experiences at Canopy by Hilton Chicago Central Loop. We regret to hear there appears to have been some confusion regarding the promotion. Your comments allow us to improve and we'll certainly look into how we can better communicate our offers. Despite this, we do hope you enjoyed other aspects of your stay and would be delighted to welcome you back in the future.

10/10 (非常に良い)

Christopher

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 4 日)
Christopher, thank you for choosing Canopy by Hilton Chicago Central Loop as your stay place. We're delighted to hear that you had an excellent experience. Our entire team appreciates your five-star rating on Expedia. We're looking forward to welcoming you back on your next visit to Chicago.

4/10 (不満)

Hailu

良かった点 : 清潔度
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 4 日)
We appreciate the feedback, Hailu.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 (非常に良い)

Evgeniya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel is very conveniently located. I booked a king room and it was very good! Very comfortable bed, beautiful bathroom and very spacious room! The rooftop restaurant has a fascinating view. I enjoyed my stay at Canopy! Unfortunately, there were no bath robes available, so keep it in mind:)
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 3 日)
Evgeniya, thank you for the wonderful feedback about your stay at Canopy by Hilton Chicago Central Loop. We're delighted that you found our king room spacious, the bed comfortable, and the bathroom aesthetically pleasing. We're also glad you enjoyed the unique views from our rooftop restaurant!As for the bath robes, please know that we take this into consideration, as we continuously strive to improve our guests' comfort. We're excited for the prospect of hosting you again in the future!

8/10 (良い)

Angel

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The stay, the bar staff, and the housekeeping team are phenomenal. Our only complaint was during my call to add my partner’s name to check-in and on the day of our check-out, we dealt with the same female front desk associate who was just awfully rude (e.g., hanging up on me after asking me to hold, hanging up on me again on the day of our check-out). We understand the demands of the service industry, however, we truly feel that we have not done anything as guests to warrant the attitude.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 2 日)
Angel, it's great to hear that your overall experience at Canopy by Hilton Chicago Central Loop was noteworthy, particularly the outstanding service provided by our bar and housekeeping teams. We would, however, like to address your concern. While it's definitely not in our character to provide anything less than welcoming assistance, we regret any discomfort you experienced while interacting with the front desk. Be assured, we always appreciate feedback for improvements. We hope for another chance to elevate your stay with us in the future.

10/10 (非常に良い)

Nicole

2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 19 日)
Thanks for the fantastic rating, Nicole!It's outstanding we could exceed your expectations during your stay at Canopy by Hilton Chicago Central Loop. We're all looking forward to your next stay with us.

10/10 (非常に良い)

Alejandro

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Seriously close to everything down town and super safe and clean. Loved it.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Alejandro, it's fantastic to hear that you savored your stay at Canopy by Hilton Chicago Central Loop. We're pleased to know that our prime location, sanitation measures, and overall atmosphere exceeded your expectations. Thank you for choosing us, and we look forward to the pleasure of welcoming you back.

10/10 (非常に良い)

Heather

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the staff and the room. Would definitely come back.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Heather, it's so heartening to hear your kind words about your experience at Canopy by Hilton Chicago Central Loop. We're thrilled you appreciated the room as well as the warmth and hospitality from our team members. We eagerly await your return for another memorable visit.

8/10 (良い)

Anna

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They forgot to fill the water for cofe mashin
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Anna, at Canopy by Hilton Chicago Central Loop, your feedback is greatly appreciated. We understand there was a minor inconvenience with the refreshment setup in your room. Rest assured that going forward, your experience will be nothing but seamless. We look forward to welcoming you back in the future.

10/10 (非常に良い)

Francisco

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very professional staff front desk .great customer service
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 28 日)
Francisco, thank you for the wonderful feedback. It's truly rewarding to hear about your positive experience with our front desk colleagues at Canopy by Hilton Chicago Central Loop. We strive to offer outstanding guest service and it seems like we hit the mark with you. We thank you for your patronage and look forward to welcoming you back in the near future.

10/10 (非常に良い)

Nikki

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
it was super clean, and i got upgraded to a deluxe suite
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 27 日)
Nikki, it's delightful to know that your stay at Canopy by Hilton Chicago Central Loop exceeded your expectations. We make every effort to provide visitors with top-notch cleanliness and comfort. It brings us joy that you were pleased with the exclusive upgrade. We await the chance to welcome you once again soon.

8/10 (良い)

Tsuyoshi

2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Tsuyoshi, thank you for choosing and rating Canopy by Hilton Chicago Central Loop. We're elated to hear that your experience was a good one and we look forward to welcoming you back.

8/10 (良い)

Anna

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to transportation. Nice size rooms. Unfortunately, there was no bathtub.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 21 日)
Anna, thank you for taking the time to review your stay at Canopy by Hilton Chicago Central Loop. We're glad you found our location convenient and your room spacious. We understand that not having a bathtub may have been a surprise and apologize for any discomfort. The design decision reflects contemporary travel preferences, but we appreciate your feedback as it helps us re-evaluate guest expectations and needs. Hope to welcome you again soon.

10/10 (非常に良い)

Jesse's

2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 11 日)
Jesse's, it's wonderful to hear that your recent stay at Canopy by Hilton Chicago Central Loop met your expectations. It brings our team immense joy to know we were able to offer you a top-notch experience. We can't wait to host you again in the near future!

10/10 (非常に良い)

John、Long Island City

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place for a short stay in downtown Chicago. Building is clean and well maintained.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 21 日)
John, it's uplifting to hear about your wonderful experience at Canopy by Hilton Chicago Central Loop. We're delighted you enjoyed the cleanliness and upkeep of the premises for your brief visit to downtown Chicago. Thank you for choosing us and we hope to see you again soon.

10/10 (非常に良い)

Muhammad

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall very good experience
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 21 日)
Muhammad, thank you for highlighting your positive experience at Canopy by Hilton Chicago Central Loop. We're thrilled to hear you enjoyed your stay with us, and we hope to have the pleasure of hosting you again in the future.

8/10 (良い)

Calvin Khang Huu

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 17 日)
Calvin Khang Huu, it's fantastic to know that your visit to Canopy by Hilton Chicago Central Loop was a pleasing one. There may not be any textual feedback, but a 4-star rating surely speaks volumes. We appreciate it and look forward to hosting you again.

10/10 (非常に良い)

Marie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was great. We were close to nice dining places, close to downtown and attraction sites and the bar and restaurant inside the hotel was great
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Marie, it's fantastic to know you enjoyed your stay at Canopy by Hilton Chicago Central Loop. We're glad you found our location convenient to delightful dining options, downtown, and popular attractions. It's also great to hear your positive comments about our integrated bar and restaurant. We look forward to hosting you again soon!

8/10 (良い)

Natalie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very good location located in the financial district. Very trendy unique style to the hotel. Staff were nice and amenities for food options inside the hotel were great. They will cook you breakfast right in front of you. The walls are thin so we could hear the party music from another room near ours and there were people being loud enough while talking we could hear them as well. We had a room with a shared door into the next room but it was locked and there was a table in front of it. At times we could still hear that woman in there having a heated conversation with someone on the phone but if she would not have been yelling we wouldn’t have had any complaints from having that shared door there. Hotel room was clean other than we saw a few splatters of something on the bathroom wall near the towel rack but nothing huge I’m not even sure what it was but it should have been wiped up before our stay. Would stay again when we visit the city next. I also liked the temperature control in the room it worked very well it was very warm in the city so we had the air on and it worked great!
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 15 日)
Natalie, it's a pleasure to hear you appreciated the Canopy by Hilton Chicago Central Loop's convenient location, unique style, and in-house food options. We're glad our team members provided a pleasing service and your room was clean to your liking. However, we regret the inconvenience derived from audible noise and will investigate possible improvements. Similarly, we're grateful for your feedback about the room cleanliness and will ensure our cleaning standards remain high. Your endorsement to return upon your next city visit, as well as your satisfaction with the temperature control, is heartening to hear. We're eagerly awaiting your return for another superb experience.

10/10 (非常に良い)

Denael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 15 日)
Denael, thank you for taking the time to rate your stay at Canopy by Hilton Chicago Central Loop. We're thrilled that your experience with us was exceptional and we hope to have the privilege of welcoming you back in the future. Safe travels until then!

10/10 (非常に良い)

Darya

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent service, beautiful hotel, has great options for dining in the area. Rooms are so stylish, I’m definitely staying here again.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 14 日)
Darya, thank you for sharing your impressions. We're thrilled to hear that you appreciated the exemplary service at Canopy by Hilton Chicago Central Loop. Our team takes pride in maintaining our aesthetic accommodations, and your remarks affirm their efforts. It's great to hear you found the nearby dining options satisfactory. We'd be more than pleased to welcome you back for another stylish stay.

10/10 (非常に良い)

Katherine

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful amenities. Love the Nespresso.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 14 日)
Katherine, it's truly rewarding to hear that you found the amenities at Canopy by Hilton Chicago Central Loop delightful, especially our Nespresso. Warm appreciation for your high praise; we hope you'll choose us again for your future visits to Chicago.

10/10 (非常に良い)

Terri

2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 2 日)
Terri, thank you for choosing Canopy by Hilton Chicago Central Loop on your recent visit. It's a pleasure to know that you had a memorable experience. We're grateful for your support and look forward to having you back in the near future.

10/10 (非常に良い)

Lisset

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
N/A
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 12 日)
Lisset, we are thrilled to know you had a wonderful experience with us at Canopy by Hilton Chicago Central Loop. Your satisfaction is very important to us, and we appreciate your feedback. Safe travels!

10/10 (非常に良い)

Amanda Lynn

2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for sharing, Amanda!At Canopy by Hilton Chicago Central Loop, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 (非常に良い)

Chris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was wonderful!
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 10 日)
Chris, it's delightful to hear that you had a wonderful experience at Canopy by Hilton Chicago Central Loop. We appreciate your feedback and our team members are elated to have made your stay special. We're enthusiastic about welcoming you back in the future.

10/10 (非常に良い)

Ian Charles

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very attentive to your needs the hotels was cleaned and well maintained and well run the staff was courteous, The restaurant on the roof was amazing real good value and real good food
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
Ian, it's genuinely encouraging to read your positive feedback about Canopy by Hilton Chicago Central Loop. We're delighted to hear our team members looked after you well, and that the cleanliness and maintenance met your expectations. We also appreciate your kind words about our rooftop restaurant, both in terms of value and food quality. We can't wait to welcome you back!

10/10 (非常に良い)

Michelle

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay downtown, in the middle of all amazing spots
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
Michelle, we're thrilled to hear that you had an enjoyable stay at Canopy by Hilton Chicago Central Loop. Our location certainly is ideal to explore the downtown area and all it has to offer. We hope you will consider us again for your future trips. Safe travels!

10/10 (非常に良い)

Matthew

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My room was first rate: spacious, modern, and well-appointed with everything one would want in a downtown hotel. The room is twice the size and nicer than any hotel I've stayed in in NYC or Chicago. I'll definitely return in the future.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 4 日)
Matthew, thank you for your wonderful feedback. We're thrilled to hear you appreciated the expansive and contemporary rooms at the Canopy by Hilton Chicago Central Loop. Our goal is to offer our guests a high-quality urban experience. Knowing that we've exceeded your expectations is indeed delightful. We look forward to welcoming you back in the future.

6/10 (普通)

Marcia

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 5 日)
Marcia, thank you for your feedback, though it appears you left only a rating without specific details. We appreciate all forms of guest input to help us improve our services. If you'd like to share more on your neutral experience, we're here to listen and are committed to ensuring better experiences in the future.