セーフティボックス (室内)、デスク、ノートパソコン用作業スペース、遮光カーテン
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アロフト シカゴ ダウンタウン リバー ノースの口コミ

3.5 out of 5
アロフト シカゴ ダウンタウン リバー ノース
515 North Clark Street, Chicago, IL

口コミ

9.2

とても素晴らしい

評価 10 - 1034 件の口コミ中 751 件が非常に良い" "
評価 8 - 1034 件の口コミ中 185 件が良い" "
評価 6 - 1034 件の口コミ中 42 件が普通" "
評価 4 - 1034 件の口コミ中 36 件が不満" "
評価 2 - 1034 件の口コミ中 20 件が非常に不満" "

9.4/10

清潔度

9.6/10

スタッフとサービス

9.0/10

設備とサービス

9.4/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
Carla R.からの返信 (投稿日 : 2023 年 11 月 21 日)
Thank you for taking the time to review your recent stay at the Aloft Chicago River North. We are so pleased to hear that your stay was enjoyable.

8/10 (良い)

Taku

2023 年 2 月に 2 泊滞在

10/10 (非常に良い)

Denny

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Its a very nice hotel deff book it gain
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Jorge

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
If you like the nite life a must place to stay, plenty of options with in walking distance
2024 年 3 月に 2 泊滞在

8/10 (良い)

Delise A、Brooklyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This property is accessible to everything and that’s a fact. Also it’s great to have a restaurant attach to the Property. A
2024 年 5 月に 1 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 (非常に良い)

Jorge

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay
2024 年 5 月に 2 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you so much for this amazing review! We cannot wait to welcome you back!

10/10 (非常に良い)

Grasy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 5 月に 4 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 (非常に良い)

Stephan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a really nice hotel in a great area with tons of restaurants, well lit up streets and easy walking in the downtown River North area. The hotel itself was lively on the ground floor with its bar and restaurant and the room was clean and well laid out and quiet overall The bed/pillows were really, really comfortable. I would stay here again anytime.
2024 年 5 月に 1 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us! Your feedback is very valuable to us and I'm glad to hear that the area and our amenities were satisfactory for you. Thank you again for your review, please come back and see us again soon!

10/10 (非常に良い)

Kasay Allan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very professional and helpful. Restaurant that’s connected was a little pricy but well worth it!
2024 年 3 月に 5 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 (良い)

Cecilia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 18 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 (非常に良い)

IGOR

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location!
2024 年 5 月に 3 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 (非常に良い)

James

I have stayed at this property before and everything was perfect.
2024 年 5 月に 1 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

2/10 (非常に不満)

Angela、Farmington Hills

良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
If you’re not into sleeping and like a lumpy bed on a trip and enjoy noise of hearing fire trucks, loud music and cars all night until 3a, this is the place for you. I would not recommend this hotel.
2024 年 5 月に 3 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for taking the time to share your experience. Your insight and feedback is very helpful and we thank you for bringing this to our attention, we will be sure to share it with the rest of our team here. We do understand that our location is in the epicenter of a lot of nightlife, which can have its pros and cons for our guests. We have accumulated a lot of tools to assist guests that are inconvenienced by the energy of the area. Our guests' comfort is one of our top priorities. We hope to have you back as our guest sometime in the near future for a better experience.

10/10 (非常に良い)

Alexis

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Loved it!!
2024 年 5 月に 3 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 (非常に良い)

Zeina、Jacksonville

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall had a great stay & enjoyed the view from my hotel room.
2024 年 5 月に 3 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 (良い)

Francois、MONTRÉAL

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Vraiment bien!
2024 年 5 月に 4 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 (非常に良い)

Ashley

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was clean. Check-in was fast checkout was easy. Staff was super friendly and helpful and prompt. That was very comfortable.
2024 年 5 月に 1 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for taking the time to review your recent stay. Your feedback is very valuable to us and I'm glad to hear that our staff was friendly and helpful. Thank you again for your review, please come back and see us again soon.

2/10 (非常に不満)

Cecily、BOSTON

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
The property is conveniently located near numerous restaurants. The staff was extremely friendly. However, the room was very dusty!!! There was pet dander all over the towels, blankets, and floor. Every day, I bought Claritin from the front desk. I inquired about getting another room because of this, and was told there were none available that were similar to the one I was currently in. I was told they would send housekeeping to my room, but they never arrived. I believe that if hotels allow pets, they must ensure that the room is thoroughly cleaned before the next guest arrives. I was unable to sleep comfortably throughout my stay due to severe allergy attacks. If you have allergies to pets, dust, etc. PLEASE FIND OTHER ACCOMMODATIONS.
2024 年 5 月に 2 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for taking the time to review your recent stay at our hotel! We are disappointed to hear that the service during your stay was not up to our standards. All of our rooms are vigorously cleaning, even more so after a pet has been present. Please accept our sincere apologies for the inconvenience. We have addressed this internally, and we will make sure that situations like this are handled differently in the future. Thank you again for sharing your experience, and we hope to see you back at our hotel for a better experience.

10/10 (非常に良い)

Scott A

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Being close to firehouse made it a bit noisy
2024 年 5 月に 2 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We appreciate your understanding regarding our close proximity to the fire station. We look forward to you visiting again.

10/10 (非常に良い)

Bennett

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
So cool and modern. Not a ton of bathroom privacy (a sliding door separates the toilet and shower from the rest of the room. It is an awesome hotel in a great location. So close to everything we wanted to do. Would definitely stay again.
2024 年 5 月に 1 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 (非常に良い)

Kammeran

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really enjoyed my stay. The location is perfect and I would highly recommend a city view room. My view was beautiful day and night. The staff was extremely friendly and Beatrix is a great spot inside of the hotel to dine. My only critique would be that I didn’t receive housekeeping services will I was there. If it is something that has to be requested, telling guests on arrival would be helpful. Outside of that, I would recommend staying here and wouldn’t mind returning in the future!
2024 年 5 月に 2 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We are so sorry that you didn't get the housekeeping services that you needed. Please come back and visit us so we can correct that for a better experience. We look forward to visiting again.

10/10 (非常に良い)

Antonio

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was excellent
2024 年 5 月に 1 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 (非常に良い)

Alan

2024 年 5 月に 3 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 (非常に良い)

lauren

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was perfect for our stay in chicago. Close to everything! Room was exactly like the picture and super clean. The staff was extremely friendly and the attached restaurant was amazing!!
2024 年 3 月に 4 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 11 日)
Thank you for taking the time to review your recent stay. I'm so glad to hear that you enjoyed your experience and that our staff was friendly and helpful! Thank you again for your review, and please come back and see us again soon.

10/10 (非常に良い)

Miguel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 11 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 (非常に良い)

Chrishonda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
When I arrived at the property, the clerk told me they were overbooked by Expedia and they had a room for us at a sister hotel next door. I spoke with the manager because I didn't want to stay there and had booked this room months in advance. The manager gave us a room and a coupon up eat at the amazing Beatrix restaurant that is attached to the hotel. Our stay was great and the staff was wonderful. My only complaint, which is not a complaint about the hotel, is that there was a lot of noise very late at night from late partyers, pedestrians, and ambulances. I've stayed in Chicago many times before and this is the first time I've heard so much noise outside a hotel.
2024 年 5 月に 2 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for taking the time to review your recent stay. We're so glad to hear that you enjoyed our amenities and our staff. Alas, overselling is an unfortunate reality to our business we are delighted that we were able to get you accommodated with our sister property, and that you enjoyed yourself. We are located in a very busy part of Chicago/River North which has its peaks and valleys, but we have many creative ways to make sure that our guests enjoy a comfortable stay. Next time you are with us, please do not hesitate to reach out to us to explore those options. Thank you again for your review, and please come back and see us again soon.

10/10 (非常に良い)

Alanis

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We thoroughly enjoyed our stay! Staff was so kind. I would stay again!
2024 年 5 月に 4 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We cannot wait to have you back!

10/10 (非常に良い)

Martha Vanessa

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved our stay at Aloft in Chicago, great location and hotel!!
2024 年 5 月に 2 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 (良い)

Ian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good service and clean room but hotel was not quiet at all and was hard to sleep. Beatrix in the hotel is quality and convenient as well.
2024 年 4 月に 1 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We want all of our guests to have a relaxing stay with us. We always encourage guests to reach out to us during their stay to take advantage of the options that we have should you find your particular area to be louder than normal. We hope to have you back as our guest sometime in the near future for a better experience.

10/10 (非常に良い)

Sharonda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean with friendly staff
2024 年 4 月に 1 泊滞在
Carla R.からの返信 (投稿日 : 2024 年 5 月 4 日)
Thank you for taking the time to review your recent stay at the Aloft Chicago Downtown River North. Your feedback is very valuable to us and I'm glad to hear that our staff were friendly and helpful. Thank you again for your review, please come back and see us again soon.

4/10 (不満)

Nealie

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The ac / heating thermostat refused to work. The stay way very noisy and cold inside of the room from a nonstop air-conditioning. Could not sleep.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Loc

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was nice. Location was nice. My gf and I lost a few of our belongings but that may be on us.
2024 年 4 月に 3 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 (非常に良い)

beatriz

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Staff was super friendly
2024 年 4 月に 1 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for taking the time to review your recent stay. I'm so glad to hear that you enjoyed your stay and that our staff was friendly and helpful! Thank you again for your review, and please come back and see us again soon.

10/10 (非常に良い)

Mario Alberto

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the area, property, in a great spot, just missed a couple of days of cleaning the room
2024 年 4 月に 4 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We are sorry to hear that you did not receive daily cleaning services. We always encourage our guests to reach other us in times like that to ensure that you are receiving the best care possible. We hope to have you back as our guest sometime in the near future for a better experience.

10/10 (非常に良い)

Noah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great
2024 年 4 月に 1 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 (非常に良い)

Valerie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 5 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 (非常に良い)

Kidada

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was grear
2024 年 4 月に 3 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 (非常に良い)

Ilamatzin M

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great vibe and walkable to many restaurants and shopping
2024 年 4 月に 1 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 (非常に良い)

Tiffany、Resaca

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My family loved it.
2024 年 4 月に 2 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for the sparkling review! We love families! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 (非常に良い)

Helen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was in a good location downtown near many eating options. We enjoyed it.
2024 年 4 月に 1 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

4/10 (不満)

James

I showed up to check in and they didn’t have a room available, was sent over to the Hyatt. Also this area is EXTREMELY loud until the early morning hours. Partying, sirens, loud music… if you want a room where you will get no sleep..this is your place
2024 年 4 月に 1 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for taking the time to share this important feedback with us. We apologize and are saddened to hear that your experience did not meet our standards. The details you've provided will help us to better our service moving forward and for that we are grateful. We hope we are given the chance to make it up to you in the future and encourage you to reach out to us if there is anything we might provide/do to ensure a comfortable stay.

10/10 (非常に良い)

Shaheeda

2024 年 4 月に 2 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 (非常に良い)

Cynthia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Well priced for the Chicago area. Room small but designed thoughtfully for efficient storage and comfort. Excellent location and walkability. Grab a Spot Hero at a nearby parking ramp and you’re golden.
2024 年 4 月に 2 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for the excellent review! We are so glad to hear that your stay was enjoyable with us. We look forward to your next visit and hope you will come back soon!

10/10 (非常に良い)

La Quita

2024 年 4 月に 1 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 18 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 (非常に良い)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had a very pleasant stay. I really like how there were several lunch/dinners option that were walking distance.
2024 年 4 月に 1 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 (良い)

Miguel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s a quiet, clean hotel. I did expected the hotel room to be more physically appealing in the rooms. But there was no damage and very clean hotel no odors and bed very comfortable. Bummed out the TV didnt have Netflix, nor I can do iPhone mirror sharing.
2024 年 4 月に 4 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for the excellent review! Your insight and feedback is very helpful and thank you for bringing this to our attention, we will be sure to share it with the rest of our team here. We look forward to your next visit and hope you will come back soon!

10/10 (非常に良い)

Alma

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent front desk service. Clean and spacious corner room. Walking distance to many dining options
2024 年 4 月に 1 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for the excellent review! We look forward to your next visit and hope you will come back soon!

10/10 (非常に良い)

Ryan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very walkable area with friendly staff. Really nice hotel overall. No disappointments
2024 年 4 月に 2 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for the excellent review! We are so glad to hear that your stay was enjoyable. We look forward to your next visit and hope you will come back soon!

2/10 (非常に不満)

FARTIMA

2024 年 4 月に 3 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for taking the time to share your experience. Your feedback is very helpful and needed. We hope to have you back as our guest sometime in the near future for a better experience.

10/10 (非常に良い)

Alessio

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place to stay
2024 年 4 月に 2 泊滞在
Lorenzoからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.