Find Family Hotels in Chepelare

"First of all it is wrongly advertised in your website. It say there is free wifi, but not in the rooms. The only available WiFi is in the common areas downstairs. This makes it difficult if you want to work remotely without distractions from reception and other clients. Higyene was poor. Broken tiles on floor. Paid for breakfast, but did not receive the full complimentary buffet for all the days I have stayed. "

"Hotel's location was abit far from the ski center, but the around of the hotel was beautiful~~~we loved it. the food was so good from the resturant too."

"Helpful staff; very modern and clean; great location"

"Excellent well kept hotel next to Kaufland supermarket complex. Clean, quiet, spacious room. Gym well appointed. Lots of parking. Breakfast had good choices. Front desk very friendly and helpful."

"The houses were very nice and spacious, there was plenty of room for the kids to play and for the adults to gather, the fireplace gave a cozy feeling, the staff was very soulful, we were told about many beautiful places to visit. I recommend"

"Great little hotel"

"Book a luxury room with sofa bed for family. On arriving the AC doesn't working and in the room was 30°, imagine that with two small children after 5 hours travelling. Fast reaction from the reception to resolving the problem, they change our room with better, but the TV doesn't working almost on every channel. In fact the staff was very hopefully and the breakfast was great, the poll too. And last the SPA was amazing with Ice cave "

"Great service!!!"