5 か所のレストラン、朝食、ランチ、ディナーに営業 (多国籍料理)

ヒルトン チェンナイの口コミ

5 out of 5
ヒルトン チェンナイ
124/1 J.N. Salai, Guindy, Chennai, Tamil Nadu

口コミ

8.8

非常に良い

評価 10 - 283 件の口コミ中 167 件が非常に良い" "
評価 8 - 283 件の口コミ中 75 件が良い" "
評価 6 - 283 件の口コミ中 23 件が普通" "
評価 4 - 283 件の口コミ中 8 件が不満" "
評価 2 - 283 件の口コミ中 10 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.8/10

設備とサービス

9.0/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Mika

2024 年 4 月に 1 泊滞在
Vinodh Ramamurthyからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Guest,Thank you for sharing an excellent rating of your Stay. It was lovely having you with us, and we look forward to hosting you again in the near future.Warm regards, Vinodh RamamurthyGeneral Manager Hilton Chennai

10/10 (非常に良い)

Masaki、Toyama

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
現時点において、チェンナイ市内で日本人にとって最も快適なホテルだと思います。
2023 年 11 月に 2 泊滞在
Saravanan J. Commercial Directorからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Guest, Thank you for your valuable rating. It brings us immense joy to know that our hospitality has impressed you. We value the lavish praises and your warm recognition of our hospitality. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. Warm Regards, Saravanan J.Commercial DirectorHilton Chennai

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
良かったです
部屋が綺麗でした。バスタブもあるので良かったです。お湯の出し方に悩みました。上部を倒すとお湯が出ますよ。
2021 年 11 月に 2 泊滞在
Rubanからの返信 (投稿日 : 2021 年 11 月 25 日)
Dear Guest, Thank you for your valuable rating and feedback. We value your warm recognition of our hospitality and team members, who we are proud of, for living the Hilton Values. We look forward to welcoming you back at Hilton Chennai to another wonderful and memorable experience. With Best Regards, Ruban Das General Manager Hilton Chennai.

2/10 (非常に不満)

宿泊されたお客様

2020 年 2 月に 3 泊滞在
Ruban Dasからの返信 (投稿日 : 2020 年 3 月 2 日)
Dear Guest, We are sorry to hear that you had a less than satisfactory stay at the Hilton Chennai. We are keen to get your feedback on how we can improve your future visits to the hotel. Please let us know if we can get in touch with you. Warm Regards, Ruban Das, General Manager.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
清潔でとても綺麗、スタッフは親切、朝ごはんはとても美味しかったです。 メトロ駅前なので迷わずにたどり着けます。 次回、チェンナイに行くときは必ずここに泊まりたいです。
2020 年 2 月に 3 泊滞在
Ruban Dasからの返信 (投稿日 : 2020 年 2 月 24 日)
Dear guest, I'm glad to hear that you had a pleasant stay at Hilton Chennai. To read your review that my colleagues made your stay comfortable is a simple reminder as to why we love serving our guests. We hope to see you back soon. Yours Sincerely, Ruban Das, General Manager.

8/10 (良い)

宿泊されたお客様

2020 年 1 月に 2 泊滞在
Ruban Das, General Managerからの返信 (投稿日 : 2020 年 2 月 3 日)
Dear Guest, thank you for taking the time to rate your stay at Hilton Chennai. Please feel free to reach out to us in case of any assistance during your future stays. We hope to see you back soon at Hilton Chennai. Yours Sincerely, Ruban Das, General Manager

2/10 (非常に不満)

宿泊されたお客様

気になった点 : スタッフとサービス
オーバーブッキングになり、よそに回されました。 立地ありきでスケジュールを組んていたので、不都合が多発。ビジネスパッケージでサポートを期待していましたが、早朝送ったヘルプメールの返信は深夜。すでにチェンナイから出た後で、何の助けにもなりませんでした。 次回で挽回するからまた来てねと言われましてもとてもそんな気分にはなりません。 そのうえ良い部屋になるよう努力するとのことでしたがホテルのランクも若干落ち、部屋もレギュラールームでした。アンフェアです。 適正な料金の差額を求めます。
2020 年 1 月に 1 泊滞在
Ruban Dasからの返信 (投稿日 : 2020 年 1 月 28 日)
Dear Guest, We are sorry to hear that you had a less than satisfactory stay at the Hilton Chennai. We are keen to get your feedback on how we can improve your future visits to the hotel. Please let us know if we can get in touch with you. Warm Regards, Ruban Das, General Manager.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
空港アクセスもよく、スタッフもフレンドリーです
出張で利用しましたが、空港からはタクシーで10-15分ととても便利です。エアポートシャトルサービスがあり、荷物を受け取って、税関を抜けた出口で「Hiliton Chennai」のプラカードを持ってスタッフが立っているので、すぐに見つけられます。ドライバーも、フロントの方も、その他のスタッフも皆フレンドリーです。快適に過ごせるホテルだと思います。
2019 年 12 月に 1 泊滞在
Ruban Das, General Managerからの返信 (投稿日 : 2019 年 12 月 20 日)
Dear Guest, thank you for taking the time to review your stay at Hilton Chennai. I'm delighted to learn that you had a pleasant experience at our hotel. Please feel free to reach out to us in case of any assistance during your future stays. We hope to see you back soon at Hilton Chennai. Yours Sincerely, Ruban Das, General Manager

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
快適に過ごせるホテルです
とても快適なホテルです。お部屋はとても綺麗ですし、空港にも近く(車で15分くらい。地下鉄も使えます)、地下鉄の駅の目の前にホテルがあるので、アクセスも便利です。地下鉄で2駅行けばショッピングモールもあります。朝食のビュッフェやレストランも美味しく、とても良いホテルだと思います。
2019 年 12 月に 1 泊滞在
Ruban Das, General Managerからの返信 (投稿日 : 2019 年 12 月 20 日)
Dear Guest, thank you for taking the time to review your stay at Hilton Chennai. I'm delighted to learn that you had a pleasant experience at our hotel. Please feel free to reach out to us in case of any assistance during your future stays. We hope to see you back soon at Hilton Chennai. Yours Sincerely, Ruban Das, General Manager

10/10 (非常に良い)

宿泊されたお客様

2019 年 6 月に 2 泊滞在
Ruban Das, General Managerからの返信 (投稿日 : 2019 年 6 月 28 日)
Dear Guest, thank you for rating your stay with us. It is a simple reminder as to why we love serving our guests. I will be sure to pass on this feedback to my colleagues to recognize the effort they have put in. We hope to see you back at our hotel soon. Yours Sincerely, Ruban Das, General Manager.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
it was great time to stay this hotel. Personally I consider this is the best hotel in Chennai. I thank you for your kind support, Mr. Shubham - Front Office Executive, for our confortable stay, and also thank you for staffs at the restaurant, who serve great food and service in breakfast.
2018 年 12 月に 2 泊滞在

2/10 (非常に不満)

norio、Tokyo

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Already reported but never again Hilton!!! This all I can write
2018 年 6 月に 1 泊滞在
Vinayからの返信 (投稿日 : 2018 年 7 月 30 日)
Dear Guest, Thank you for having taken the time to bring your constructive observations to our attention. I have taken note of the point you have highlighted and I have already passed the comments to the concerned department head for review and corrective action. I would like to sincerely apologize for the inconvenience caused to you and will definitely make sure your future stays are seamless. I look forward to welcoming you back in the near future and should you need any assistance with your upcoming stays, please feel free to reach me directly. Kind regards, Vinay Nair General Manager

10/10 (非常に良い)

Takahiro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ホテルを通してタクシー呼ぶのが正解
IIT Madrasでの学会のため,宿泊しました.ホテル自体はとても快適で,スタッフは親切,朝食は非の打ち所がなし,でHiltonクオリティを堪能できました.ホテルの目の前にはメトロがあり,便利かもしれませんが,移動範囲が限定されることと,ICカードのリチャージのみで初乗りできなかったことが残念です.オートリクシャはすぐに乗れますが,値段交渉が煩わしいので,ホテルにタクシーを頼むのが正解です.ホテルを通せば正規料金で,下手をすればオートリクシャの“ぼったくり”より安価に済みます.
Vinayからの返信 (投稿日 : 2018 年 7 月 30 日)
Dear Guest, Thank you for having taken the time to bring your constructive observations to our attention. I am pleased to learn that you enjoyed your overall stay at Hilton Chennai. I look forward to welcoming you back in the near future and should you need any assistance with your upcoming stays, please feel free to reach me directly. Kind regards, Vinay Nair General Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
基本的にすばらしいが、インドの規制により、レストランなどでビールを含めアルコール類がないが気になるだけ
Vinayからの返信 (投稿日 : 2018 年 8 月 9 日)
Dear Guest, Thank you for having taken the time to bring your constructive observations to our attention. I am pleased to learn that you enjoyed your overall stay at Hilton Chennai. I look forward to welcoming you back in the near future and should you need any assistance with your upcoming stays, please feel free to reach me directly. Kind regards, Vinay Nair General Manager

6/10 (普通)

宿泊されたお客様

Good
Good

6/10 (普通)

MAI

良かった点 : 清潔度、客室の快適度
Good
Good
Amit Kumarからの返信 (投稿日 : 2016 年 7 月 9 日)
Dear Guest, We thank you for sparing your valuable time to write about us on Expedia. We do request you to visit us soon. Best regards, Amit Kumar General Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
good
good

6/10 (普通)

Satoshi

good
good

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
good
good

10/10 (非常に良い)

AIKO、Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
また泊まりたいです
ごはんがすごく美味しいです。

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
good hotel, room was nice and it is located on near the air port.
Amit Kumarからの返信 (投稿日 : 2016 年 1 月 16 日)
Dear Guest, Thank you for reviewing us on Expedia. I am glad you enjoyed our services. Please do visit us soon so that we get an opportunity to serve you again. Kindest regards, Amit Kumar General Manager

8/10 (良い)

Nirmala Devi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
We experienced electricity outages 2 nights in a row
2024 年 2 月に 4 泊滞在
Vinodh Ramamurthyからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Guest, Thank you for your valuable rating. It brings us immense joy to know that our hospitality has impressed you. We value your feedback and apologize for the inconvenience caused due to the unfortunate circumstances. Our team did their best to fix the issue and bring back normalcy at the earliest. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. Warm Regards, Vinodh RamamurthyGeneral Manager

8/10 (良い)

ARY C.

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Restaurant should offer more western food options for those not acostumed to the spices of Indian cuisine
2024 年 1 月に 4 泊滞在
Vinodh Ramamurthyからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Guest, Thank you for your valuable rating and feedback. It brings us immense joy to know that our hospitality has impressed you. Please be assured, your feedback has been shared with the culinary team who will be mindful of the same in the future. Thank you once again for bringing the matter to our attention. We await the pleasure of welcoming you back to another wonderful experience. Warm Regards, Vinodh RamamurthyGeneral Manager Hilton Chennai

8/10 (良い)

Jeongil

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Vinodh Ramamurthyからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Guest, Thank you for your valuable rating. It brings us immense joy to know that our hospitality has impressed you. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful experience. Warm Regards, Vinodh RamamurthyGeneral Manager Hilton Chennai

10/10 (非常に良い)

Zubaidah binti、Serendah

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a wonderful 2night stay. Every one of the staff was helpful and friendly. Food was excellent! Highly recommended.
2023 年 12 月に 2 泊滞在
Vinodh Ramamurthyからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Guest, Thank you for your valuable rating. It brings us immense joy to know that our hospitality and culinary offerings have impressed you. We value the lavish praises and your warm recognition of our hospitality. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. Warm Regards, Vinodh RamamurthyGeneral Manager Hilton Chennai

10/10 (非常に良い)

Deon

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 3 泊滞在
Saravanan J.からの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Guest, Thank you for your valuable rating. It brings us immense joy to know that our hospitality has impressed you. We value the lavish praises and your warm recognition of our hospitality. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience.

10/10 (非常に良い)

Kabir Singh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Saravanan J.からの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Guest, Thank you for your valuable rating. It brings us immense joy to know that our hospitality has impressed you. We value the lavish praises and your warm recognition of our hospitality. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience.

10/10 (非常に良い)

Rahul

2023 年 11 月に 3 泊滞在
Saravanan J.からの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Guest, Thank you for your valuable rating. It brings us immense joy to know that our hospitality has impressed you. We value the lavish praises and your warm recognition of our hospitality. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience.

8/10 (良い)

Shivkumar

Vinodh Ramamurthyからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Guest, Thank you for your valuable rating. It brings us immense joy to know that our hospitality has impressed you. We await the pleasure of welcoming you back to another wonderful experience. Warm Regards, Vinodh RamamurthyGeneral Manager Hilton Chennai

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Det er pænt og rent på hotellet
2023 年 11 月に 3 泊滞在
Saravanan J.からの返信 (投稿日 : 2023 年 12 月 8 日)
6.Dear Guest, Thank you for your valuable rating. It brings us immense joy to know that our hospitality has impressed you. We value the lavish praises and your warm recognition of our hospitality. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. Warm Regards, Saravanan J.Commercial Director

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay
Very nice.Great service!
2023 年 10 月に 6 泊滞在
Warm Regards, Saravanan J., Commercial Directorからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Guest, Thank you for your valuable rating. It brings us immense joy to know that our hospitality has impressed you. We value the lavish praises and your warm recognition of our hospitality. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience.

8/10 (良い)

Arogyaswami、Stanford

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Tough location but staff offer a good service
2023 年 10 月に 2 泊滞在
Warm Regards, Saravanan J., Commercial Director,からの返信 (投稿日 : 2023 年 11 月 2 日)
Dear Guest, Thank you for your valuable rating. It brings us immense joy to know that our hospitality has impressed you. We value the lavish praises and your warm recognition of our hospitality. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience.

10/10 (非常に良い)

Torbjörn

2023 年 9 月に 3 泊滞在
Warm Regards, Saravanan J., Commercial Directorからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Guest, Thank you for your valuable rating. It brings us immense joy to know that our hospitality has impressed you. We value the lavish praises and your warm recognition of our hospitality. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience.

10/10 (非常に良い)

Vasmi

2023 年 9 月に 3 泊滞在
Saravanan Jからの返信 (投稿日 : 2023 年 9 月 21 日)
Dear Guest,Thank you for your valuable rating. It brings us immense joy to know that our hospitality and culinary offerings have impressed you. We value the lavish praises and your warm recognition of our hospitality. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests.We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience.Warm Regards,Saravanan JCommercial DirectorHilton Chennai

8/10 (良い)

Ravi、South Grafton

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Jameson Solomonからの返信 (投稿日 : 2023 年 8 月 12 日)
Dear Guest,Thank you for your valuable ratings. It brings us immense joy to hear that our hospitality and culinary offerings have impressed you. We value the lavish praises and your warm recognition of our hospitality. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests.We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience.Warm Regards,Jameson Solomon,General Manager,Hilton Chennai.

10/10 (非常に良い)

Nicholas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 2 泊滞在
Jameson Solomonからの返信 (投稿日 : 2023 年 8 月 4 日)
Dear Guest,Thank you for your valuable rating. It brings us immense joy to hear that our hospitality and culinary offerings have impressed you. We value the lavish praises and your warm recognition of our hospitality. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests.We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience.Warm Regards,Jameson Solomon,General Manager,Hilton Chennai

10/10 (非常に良い)

Sachin

2023 年 7 月に 2 泊滞在
Jameson Solomonからの返信 (投稿日 : 2023 年 7 月 24 日)
Dear Guest,Thank you for your valuable rating. It brings us immense joy to know that our hospitality and culinary offerings have impressed you. We value the lavish praises and your warm recognition of our hospitality. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests.We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience.Warm Regards,Jameson Solomon,General Manager,Hilton Chennai

6/10 (普通)

CHANDRA、princeton

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Excellent staff and food options. Run down rooms and fixtures. Taps leaking , clogging sinks etc
2023 年 6 月に 2 泊滞在
Jameson Solomonからの返信 (投稿日 : 2023 年 6 月 28 日)
Dear Guest,Greetings from Hilton Chennai!We would like to thank you for sharing your feedback, as they are crucial in our continuous efforts to improve our service and offerings. Please be assured, we have taken appropriate and corrective actions. Such issues are uncommon and we apologize for the inconvenience caused. We would request you to treat this as a one-of-case experience and give us a chance to serve you again.Warm Regards,Jameson Solomon,General Manager,Hilton Chennai

8/10 (良い)

Prathap

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 4 泊滞在
Jameson Solomonからの返信 (投稿日 : 2023 年 6 月 26 日)
Dear Guest,Thank you for your valuable rating. It brings us immense joy to hear that our hospitality has impressed you. We value the lavish praises and your warm recognition of our hospitality. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality and exceed the expectations of all our guests.We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience.Warm Regards,Jameson Solomon,General Manager,Hilton Chennai

6/10 (普通)

宿泊されたお客様

出張
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Hotel rooms plus needs refurbishment. Restaurant food average.
2023 年 5 月に 1 泊滞在
Jameson Solomonからの返信 (投稿日 : 2023 年 5 月 12 日)
Dear Guest,  Thank you for taking the time to share your rating of our services and offerings. We are sorry to hear that we have fallen short of your expectations.We always appreciate our guests' feedback and we will use your comments constructively to improve our services and hospitality. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you once again for bringing the matter to our attention. We hope that we have another opportunity to welcome you back to Hilton Chennai.  Warm regards,  Jameson Solomon,General Manager,Hilton Chennai.

6/10 (普通)

Kay

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Priperty was clean and at the level of a Hilton experience. Staff was mostly good. They cater to a lot of foreign travellers and that was evident when service had to be competed for. Example. Breakfast order taking, floor assignment for rooms, etc. Very executive friendly and did not appear family friendly. Was the only one with a kid in the 2 days I stayed there with my 5 year old. Definitely a place tonstay when I come by myself and will not stay with my family there. Overall positive.
2023 年 4 月に 2 泊滞在
Jameson Solomonからの返信 (投稿日 : 2023 年 5 月 2 日)
Dear Guest,  Thank you for taking the time to share your rating of our services and offerings. We are sorry to hear that we have fallen short of your expectations.We always appreciate our guests' feedback and we will use your comments constructively to improve our services and hospitality. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We hope that we have another opportunity to welcome you back at Hilton Chennai.  Warm regards,  Jameson Solomon,General Manager,Hilton Chennai.

8/10 (良い)

Sachin

2023 年 4 月に 1 泊滞在
Jameson Solomonからの返信 (投稿日 : 2023 年 4 月 26 日)
Dear Guest, Thank you for your valuable rating. It brings us joy to hear that our hospitality has impressed you. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality excellence and exceed expectations. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. Warm regards, Jameson Solomon, General Manager, Hilton Chennai.

10/10 (非常に良い)

CHAO-YANG

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 2 泊滞在
Jameson Solomonからの返信 (投稿日 : 2023 年 4 月 26 日)
Dear Guest, Thank you for your valuable rating. It brings us joy to hear that our hospitality has greatly impressed you. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality excellence and exceed expectations. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. Warm regards, Jameson Solomon, General Manager, Hilton Chennai.

8/10 (良い)

Benny

出張
良かった点 : 清潔度、客室の快適度
2023 年 3 月に 6 泊滞在
Jameson Solomonからの返信 (投稿日 : 2023 年 4 月 26 日)
Dear Guest, Thank you for your valuable rating. It brings us joy to hear that our hospitality has greatly impressed you. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality excellence and exceed expectations. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. Warm regards, Jameson Solomon, General Manager, Hilton Chennai.

10/10 (非常に良い)

Torbjörn

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 4 泊滞在
Jameson Solomonからの返信 (投稿日 : 2023 年 4 月 26 日)
Dear Guest, Thank you for your valuable rating. It brings us joy to hear that our hospitality has greatly impressed you. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality excellence and exceed expectations. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. Warm regards, Jameson Solomon, General Manager, Hilton Chennai.

2/10 (非常に不満)

mr

2023 年 3 月に 1 泊滞在
Jameson Solomonからの返信 (投稿日 : 2023 年 4 月 26 日)
Dear Guest, Thank you for taking time to share your rating of our services and offerings. We are sorry to know that we have fallen short of your expectations. We always appreciate our guests' feedback and we will use this feedback constructively to improve our services and hospitality. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you once again for bringing the matter to our attention. We hope that we have another opportunity to welcome you back at Hilton Chennai. Warm regards, Jameson Solomon, General Manager, Hilton Chennai.

10/10 (非常に良い)

Moshe

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everyone was very kind and helpful. Very rich and amazing breakfast and dinner
2023 年 2 月に 8 泊滞在
Sherin Mathewからの返信 (投稿日 : 2023 年 2 月 14 日)
Dear Guest, Thank you for your valuable rating and comments. It brings us joy to hear that our hospitality has greatly impressed you. We value your warm recognition of our hospitality and team members, who we are proud of, for living the Hilton Values. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality excellence and exceed expectations. We await the pleasure of welcoming you back at Hilton Chennai to another wonderful and memorable experience. Warm regards, Sherin Mathew,Commercial Director,Hilton Chennai.

4/10 (不満)

A

良かった点 : 設備とサービス
気になった点 : スタッフとサービス
Not worth the price.
2023 年 1 月に 1 泊滞在
Sherin Mathewからの返信 (投稿日 : 2023 年 2 月 12 日)
Dear Guest,Greetings from Hilton Chennai!At the outset, I would like to thank you for taking time to share your feedback, as they are crucial in our continuous efforts to improve our service and offerings. We are sorry to read about the experience you have had at the hotel. We have made a note of your comments. Please be assured, we will review and address your comments with the concerned department leaders, to ensure more seamless experiences and to ensure all our guests leave with memorable moments.We always appreciate our guests' feedback and we will use your comments constructively to improve our services and hospitality. We request you to please treat this as an isolated incident, and not a reflection of the services and standards Hilton Chennai stands for. Thank you once again for sharing your comments with us. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.We hope to have another opportunity to welcome you back at Hilton Chennai.Warm regards, Sherin MathewCommercial DirectorHilton Chennai.

6/10 (普通)

Sachithanandam

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
Nice lobby Poor hotel surroundings Hotel breakfast poor choices and quality esp Indian Very expensive food prices
Sherin Mathewからの返信 (投稿日 : 2023 年 2 月 12 日)
Dear Guest,Greetings from Hilton Chennai!At the outset, we apologize for the delay in revert to you. I would like to thank you for taking time to share your feedback, as they are crucial in our continuous efforts to improve our service and offerings. We are sorry to read about the experience you have had at the hotel. We have made a note of your comments. Please be assured, we have reviewed and your comments with the concerned department leaders, to ensure more seamless experiences and to ensure all our guests leave with memorable moments.We always appreciate our guests' feedback and we will use your comments constructively to improve our services and hospitality. We request you to please treat this as an isolated incident, and not a reflection of the services and standards Hilton Chennai stands for. Thank you once again for sharing your comments with us. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.We hope to have another opportunity to welcome you back at Hilton Chennai.Warm regards, Sherin MathewCommercial DirectorHilton Chennai.

8/10 (良い)

ashwin

良かった点 : 清潔度、スタッフとサービス、設備とサービス