Chénelette Vacations from ￥302,703

This is a well located hotel for central Lyon. It has a delightful reception, lounge and breakfast restaurant area. The breakfast although 16 euros is great with good choice. The staff could not be more helpful. The rooms do let this hotel down, as they are small and have been updated in a more contemporary style. The curtains are not well positioned to cover the windows and so let in a lot of light and do not provide privacy. The bathrooms are very small and some are in need of updating.

The staff were very friendly, rooms are all good for a short stay has everything you need :)

Centrally located in the best part of old Lyon. Staff was very helpful including when my phone charging cube fried and tripped the outlet breaker in our room. They got right on it and fixed the problem quickly. Some rooms are larger than others so ask for one of the larger ones when you check in.

We really enjoyed the hotel as it was centrally located, and had very pleasant and helpful staff members. Our room was spacious, bright, quiet, and clean. We would definitely stay at this hotel again.

What amazing people work at the Mercure Hotel in Lyon, France. My husband and I stayed there while traveling, and during our trip we were carrying 300 euros between us. I kept 100 euros in large bills separate from another 50 euros in small bills for tips. At some point, I realized the larger bills were missing, but I had no idea where or when I had lost them, so I just let my husband handle the tipping afterward. Soon after we returned home, I received an email from Expedia saying I had a credit of $132 from the Mercure Hotel in Lyon, with no explanation. Then it suddenly hit me — it must have been the 100 euros I accidentally left behind in our hotel room. I was truly touched by the honesty and kindness of the hotel staff. In today’s world, this level of integrity is rare and deeply appreciated. Thank you for making our stay not only comfortable, but also memorable for all the right reasons.