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Castelo Hotel

4.0 star property
Hotel in Chaves with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Castelo Hotel

Front of property
Deluxe Double Room | Balcony
Luxury Double Room, 1 King Bed, Hot Tub, Mountain View | 1 bedroom, minibar, in-room safe, desk
Reception
Superior Twin Room | 1 bedroom, minibar, in-room safe, desk
Castelo Hotel, in the city's heart, offers a peaceful retreat with amenities to enhance your stay. Enjoy a breakfast buffet, relax on the terrace, swim in the indoor pool, rejuvenate at the SPA, stay connected with free WiFi, and explore the city with bike rentals.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking available
  • Room service

Room options

Check availability for these dates

Tonight
Oct 5 - Oct 6
Check availability for tonight Oct 5 - Oct 6
Tomorrow
Oct 6 - Oct 7
Check availability for tomorrow Oct 6 - Oct 7
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, desk

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Superior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

Luxury Double Room, 1 King Bed, Hot Tub, Mountain View | 1 bedroom, minibar, in-room safe, desk

Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Private rooftop hot tub
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Twin Room

Basic Twin Room | 1 bedroom, minibar, in-room safe, desk

Basic Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, minibar, in-room safe, desk

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, minibar, in-room safe, desk

Executive Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Balcony
Soundproofed
Private rooftop hot tub
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Hot Tub

Deluxe Suite, Hot Tub | 1 bedroom, minibar, in-room safe, desk

Deluxe Suite, Hot Tub

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private rooftop hot tub
Air conditioning
Heating
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
5400-414, Chaves, Rua da Muralha, 2/4

What's nearby

  • Chaves Castle - 2 min walk - 0.2 km
  • Torre de Menagem & Museu Militar - 2 min walk - 0.2 km
  • Forte de Sao Francisco - 5 min walk - 0.5 km
  • Roman Baths and Palace of Justice - 5 min walk - 0.5 km
  • Chaves Railway Museum - 7 min walk - 0.6 km

Restaurants

  • ‪Memórias Nas Caldas - ‬6 min walk
  • ‪Pastelaria Carlton - ‬3 min walk
  • ‪Pastelaria Maria - ‬1 min walk
  • ‪Pensão Flávia - ‬7 min walk
  • ‪Mister Doce - ‬4 min walk

About this property

Castelo Hotel

Upscale hotel in the city center
You can look forward to a free breakfast buffet, a terrace, and laundry facilities at Castelo Hotel. Take some time to relax at the onsite spa. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks at this hotel include:
  • An indoor pool
  • Bike rentals, self parking (surcharge), and a front-desk safe
  • Concierge services, a 24-hour front desk, and coffee/tea in the lobby
  • Smoke-free premises, tour/ticket assistance, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Castelo Hotel boast thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, electric kettles, and heating

Similar properties

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Forte de São Francisco Hotel

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  • Kids pool
  • Parking included
  • Restaurant
9.4 out of 10, Exceptional, 252 reviews
The price is ￥18,624
￥19,741 total
includes taxes & fees
Oct 11 - Oct 12
Forte de São Francisco Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Secured, covered self parking on site (EUR 5 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: EUR 10 per person, per stay
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 5 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Swimwear and footwear are required in the spa area.
Property Registration Number 8313

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Castelo Hotel Chaves
Castelo Hotel Hotel
Castelo Hotel Chaves
Castelo Hotel Hotel Chaves

Frequently asked questions

Does Castelo Hotel have a pool?

Yes, this property has an indoor pool.

Is Castelo Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Castelo Hotel?

Self parking is available for EUR 5 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Castelo Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Castelo Hotel?

Check-out is at noon.

Where is Castelo Hotel located?

Located in the heart of Chaves, this spa hotel is steps from Museu da Região Flaviense, Chaves Castle, and Torre de Menagem & Museu Militar. Church of Santa Maria Maior and Museu de Arte Sacra da Catedral de Chaves are just steps away.

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Castelo Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 111 out of 148 reviews
Rating 8 - Good. 33 out of 148 reviews
Rating 6 - Okay. 3 out of 148 reviews
Rating 4 - Poor. 1 out of 148 reviews
Rating 2 - Terrible. 0 out of 148 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing The Hotel is amazing clean spacious and very very nice The rooms are very large and very comfortable bed The pool and the hot tub are wow All I have to say is a must to see and stay
Stayed 1 night in Jul 2025

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle chambre avec un beau balcon
Stayed 1 night in Aug 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Friendly staff and overall very clean. Breakfast which was included in price very good all you would need.
Stayed 2 nights in May 2025

10/10 Excellent

J L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Lovely modern hotel. Secure underground parking for the motorbikes but check it out before you park. The entrance / exit is only short but it's steep. Very helpful reception staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location!
Stayed 1 night in Aug 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 3 nights in Jun 2024

8/10 Good

Natalia

Liked: Staff & service, property conditions & facilities
The hotel is very nice and modern.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Aug 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well looked after and pride taken in providing a great guest experience
Stayed 2 nights in Sep 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Breakfast buffet is excellent . Staff was really great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi apenas uma noite mas muito agradável.
Stayed 1 night in May 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très accueillant et connaissant bien leur travail et la region. Belles choses à visiter dans vieux quartiers très sympa. Petit déjeuner excellent
Stayed 1 night in Dec 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa localização
Stayed 1 night in Jul 2024

10/10 Excellent

Rute

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy and clean hotel. Great breakfast selection and friendly employees
Stayed 5 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VG

Very good up market hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for Chaves

Excellent hotel in good central position. Clean, comfortable, good service and nice ambience.
Stayed 1 night in Oct 2023

10/10 Excellent

Jean Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous allons régulièrement dans cet hôtel. Très bon rapport qualité/prix
Stayed 1 night in Dec 2024

10/10 Excellent

marcia guimaraes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel novo!
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay great location. Secure parking room was lovely and comfortable bed. Good selection for breakfast
Stayed 1 night in May 2024

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING front desk staff!!! They were able to assist with all of our touristy needs :)
Stayed 1 night in Jun 2024

10/10 Excellent

Filipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa alternativa para ficar em Chaves

Hotel impecável, conforto e limpeza ao nível de de um 4 estrelas, o serviço esse é 5 estrelas.
Stayed 1 night in Mar 2024

8/10 Good

Joseph

Very nice hotel. Good service
Stayed 1 night in Sep 2023

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Location, village, food was fantastic. Parking ok
Stayed 1 night in May 2024

10/10 Excellent

María Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Si vuelvo a Chaves repetiré en este hotel

La estancia ha sido extraordinaria tanto por el personal como por las instalaciones, todo muy cuidado y limpio, buen desayuno, se puede ir andando a todos los sitios de interés.
Stayed 2 nights in Jun 2024

8/10 Good

Birgit Merete Bjerregaard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pas på med udsigten

God morgenmad. Behagelige og søde receptionister. Kæmpehåndklæder. Desværre fik vi en udsigt til en gul væg. Og vinduet var matteret, så det var lidt et fængsel. Kunne ikke få et andet værelse. Vi skulle være der 4 nætter.
Stayed 4 nights in Jun 2025

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