2/10 (非常に不満)
Rajkumar
2025 年 11 月 15 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The entire hotel reeked of weed and cigarette smoke the moment I walked in. When I entered my room, I was disgusted. It smelled filthy and neglected like it hadn’t been cleaned or cared for in ages. There were bedbugs, the air conditioning was horribly dirty, and the room was so dirty it immediately triggered my allergies. It was genuinely disturbing.
When I brought these issues to the manager, instead of showing any concern, he was rude and dismissive, which only made the situation even more infuriating.
To make matters worse, despite already paying through Expedia, the staff insisted I had to pay again because the card on file “didn’t match.” At 10:30 PM, exhausted and frustrated, I had to pull up my bank account on the spot just to prove I had already paid. It was humiliating and completely unacceptable.
I checked in at 10:30 PM and checked out the next morning at 10:30 AM because I physically could not stay there any longer. I was worried for my health and had to move to a nearby hotel just to feel safe.
This was, without question, one of the worst, most infuriating hotel experiences I’ve ever had.
Rajkumar
2025 年 11 月に 3 泊滞在
