Skip to Main Content.
List your propertySupportTrips

Unlock instant savings with Member Prices

Sign in
Feedback

Leptos Panorama Hotel

5.0 star property
Mediterranean hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Leptos Panorama Hotel

Exterior
Superior Room, Sea View | View from room
Exterior
Apartment | View from room
Children's play area - outdoor
Leptos Panorama Hotel combines luxury with environmental awareness. Guests gather for the daily manager's reception on a terrace with Agia Marina Beach views, while the poolside area offers a convenient bar, comfortable sun loungers, and protective umbrellas for relaxation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • Pool
  • Spa
  • Room service
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 15 - Sep 16
Check availability for tonight Sep 15 - Sep 16

Tomorrow

Sep 16 - Sep 17
Check availability for tomorrow Sep 16 - Sep 17
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 Bedroom, Pool Access

Deluxe Room, 1 Bedroom, Pool Access | 1 bedroom, down comforters, in-room safe, desk

Deluxe Room, 1 Bedroom, Pool Access

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished lanai
Private pool
Air conditioning
Club Lounge
Mini-fridge
Dining table
Flat-screen TV
Sofa bed - single
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Executive Room, 1 Bedroom, Sea View

Executive Room, 1 Bedroom, Sea View | 1 bedroom, down comforters, in-room safe, desk

Executive Room, 1 Bedroom, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Executive Lounge
Mini-fridge
Dining table
Flat-screen TV
Down duvet
Blackout drapes/curtains
  • 23 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | 1 bedroom, down comforters, in-room safe, desk

Superior Room, Sea View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 23 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Studio

Standard Studio | 1 bedroom, down comforters, in-room safe, desk

Standard Studio

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Blackout drapes/curtains
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Bedroom, Partial Sea View

Standard Room, 1 Bedroom, Partial Sea View | 1 bedroom, down comforters, in-room safe, desk

Standard Room, 1 Bedroom, Partial Sea View

7.4 out of 10
Good
(6 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Flat-screen TV
Sofa bed
Blackout drapes/curtains
  • 24 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, Mountain View

Standard Room, Mountain View | 1 bedroom, down comforters, in-room safe, desk

Standard Room, Mountain View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Flat-screen TV
Sofa bed
Blackout drapes/curtains
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment

Apartment | 1 bedroom, down comforters, in-room safe, desk

Apartment

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Separate bedroom
  • 42 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Chania, Leptos Panorama Hotel is on the Strip and near the beach. Old Venetian Harbor and Port of Souda are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Agia Marina Beach and Kalamaki Beach. Traveling with kids? Consider Golfland and Greek National Football Museum. With scuba diving, snorkeling, and parasailing nearby, you'll find plenty of adventures in the water.
Visit our Chania travel guideOpens in a new window
Map
73100, Crete Island, Chania, Kato Galatas

What's nearby

  • Kalamaki Beach - 12 min walk - 1.1 km
  • Agioi Apostoloi Beach - 12 min walk - 1.1 km
  • Agia Marina Beach - 4 min drive - 4.2 km
  • Nea Chora Beach - 6 min drive - 5.4 km
  • Old Venetian Harbor - 7 min drive - 6.5 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 29 min drive

Restaurants

  • ‪Loca Cafe - ‬2 min drive
  • ‪Iguana beach - Chania - ‬3 min drive
  • ‪Kalamaki Bar And Grill - ‬8 min walk
  • ‪ΨΗΤΟΠΟΛΙΣ - ‬2 min drive
  • ‪Kalamaki Mare Cafe - ‬13 min walk

About this property

Leptos Panorama Hotel

Luxury eco-certified hotel near Kalamaki Beach
You can look forward to a poolside bar, a free daily manager's reception, and a terrace at Leptos Panorama Hotel. Active travelers can enjoy horseback riding, cycling, and volleyball at this hotel. Treat yourself to a body treatment, a manicure/pedicure, or a massage at the onsite spa. The on-site international cuisine restaurant, Symposium, offers lunch, dinner, light fare, and ocean views. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Bike rentals, an outdoor tennis court, and babysitting (surcharge)
  • Wedding services, luggage storage, and a banquet hall
Room features
All 224 rooms boast comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs.
Extra amenities include:
  • Bathrooms with hair dryers and shampoo
  • 50-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

All inclusive details

All-inclusive room rates at Leptos Panorama Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Tennis

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Almyra Pool Bar/Restauran
  • Symposium

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (3,875 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1042Κ015A0141300

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Panorama Hotel Khania
Panorama Khania
Panorama Hotel Chania
Panorama All Inclusive Chania
Panorama Chania
Panorama Hotel All Inclusive Chania
Panorama All-inclusive property Chania
Panorama Chania
All-inclusive property Panorama Chania
Chania Panorama All-inclusive property
All-inclusive property Panorama
Panorama Hotel All Inclusive
Panorama Hotel
Panorama All Inclusive Chania
Panorama All-inclusive property Chania
Panorama Chania
All-inclusive property Panorama Chania
Chania Panorama All-inclusive property
Panorama All-inclusive property
Panorama Hotel All Inclusive
Panorama Hotel
All-inclusive property Panorama
Panorama All Inclusive Chania

Frequently asked questions

Does Leptos Panorama Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Leptos Panorama Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Leptos Panorama Hotel?

Self parking is free at this property.

What time is check-in at Leptos Panorama Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Leptos Panorama Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Leptos Panorama Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is Leptos Panorama Hotel located?

This family-friendly Chania hotel is located on the Strip, within a 10-minute walk of Sunset Beach and Kalamaki Beach. Agia Marina Beach is 2.1 mi (3.4 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Leptos Panorama Hotel Reviews

8.4

Very Good

8.8

Cleanliness

7.8

Location

8.4

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 138 out of 324 reviews
Rating 8 - Good. 122 out of 324 reviews
Rating 6 - Okay. 47 out of 324 reviews
Rating 4 - Poor. 11 out of 324 reviews
Rating 2 - Terrible. 6 out of 324 reviews

Reviews

10/10 Excellent

nino

Liked: Cleanliness, amenities
Disliked: Staff & service
Property was beautiful. Breakfast was great. Rooms were definitely outdated overall.
Stayed 4 nights in Aug 2025

8/10 Good

kamyar

Liked: Cleanliness, property conditions & facilities
Rooms small and dated.
Stayed 5 nights in Jul 2025

10/10 Excellent

Shantanee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Best all inclusive food by far and staff was great! From the front desk to the be and buffet everyone was pleasure. 10-12 min drive to the Old Port and some good restaurants within walking distance. I will definitely be back!
Stayed 7 nights in Jun 2025

6/10 Okay

Galo

Good views Poor customer service and breakfast
Stayed 7 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my mum stayed here for a week. The hotel is excellent. The rooms are spacious, clean and very comfortable, the food and drinks available on the all inclusive option are varied and of good quality. The pool and dining area views are great, and there are plenty of loungers around the pool, so it’s never packed, even when the hotel is full. The customer service is excellent too, with special thanks to Georgia the manager who made my and my mum’s stay very special. She is an asset to the hotel.
Stayed 7 nights in May 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, property conditions & facilities
Great place to stay.
Stayed 4 nights in Oct 2024

6/10 Okay

Annette Susan

Liked: Cleanliness
Disliked: Property conditions & facilities
The view from the outdoor areas was stunning and countered the dates indoor facilities especially the rooms. This is clearly not a 5 star hotel. The meals are all buffet style and the layout makes it difficult to navigate and work out what to select. The outdoor bar staff were friendly and helpful but the reception staff less so - quite brusque and not very helpful in terms of things to do in the area or providing local knowledge. They were not keen to engage in dialogue.
Stayed 7 nights in Jun 2025

8/10 Good

Jeremy

Liked: Amenities, property conditions & facilities
Hotel was nice with plenty of amenities, but not really within walking distance to any shops or restaurants. It’s about a 10 minute cab ride to old down town Chania. If you’re looking for a place with multiple pools and plenty of areas to hang out, look no more. We had the room with our a semi private pool as soon as you walked out the back door. Rooms were spacious and very accommodating. We ate the buffet dinner here once and it was mediocre. The food just didn’t taste like some of the other food we had in the area. It’s moderately priced but we felt you could do more elsewhere. Breakfast was fine though. Plenty of options and it wasn’t bad.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tanzim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every bit of this hotel. They accommodated for my honeymoon very well. Would stay here again.
Stayed 3 nights in Sep 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel rooms could do with a refurbished pool is excellent location is also good
Stayed 4 nights in Jun 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view from our room. Outstanding service from the front desk staff. Thank you to Maria and Dimitri for making our stay extra special.
Stayed 7 nights in Oct 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with very friendly and accommodating staff. Good facilities and excellent food / service. We had a great stay :)

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good for someone who did not rent a car. Easily walkable to beaches and food (if not eating at the hotel). Staff went above and beyond and the stay was great!
Stayed 4 nights in Jul 2024

8/10 Good

Darcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bus to Chania was perfect and staff was extremely helpful and accommodating. Room was a little out dated in the bathroom but everything else was perfect. Comfortable bed and spacious
Stayed 4 nights in Oct 2023

10/10 Excellent

Qichao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in Greece

We were lucky enough to get to spend our honeymoon in beautiful Greece. On a bit of a whim we booked a portion of our stay at this hotel and were absolutely blown away by the experience this establishment offers. FOOD: We were initially skeptic of the hotel's choice to deliver all meals buffet style. However, we consistently enjoyed every meal we had at the hotel. A great variety is offered with every meal and they change what items are offered at every meal daily. We are not big dessert eaters but we somehow found ourselves going back for seconds and sometimes even thirds. It was really that good. Even if you don't book all inclusive, Lunch was €15 per person and dinner was €20 which we thought was quite reasonable for basically all you can eat (especially considering the food quality). PEOPLE Greece's famed hospitality is perhaps best exemplified by the amazing people who work here. From housekeeping to servers/bartenders every single staff member went out of their way to help us and ensure we were comfortable and having a good experience. Special shout out to Georgia at the front desk. She runs the show like nobody's business. It was abundantly clear to us that she genuinely loves her job and wants to make everyone have an amazing time. She was a key component in making our stay so special. If we could we would have packed her up in our luggage and taken her home with us.
Stayed 3 nights in Apr 2025

8/10 Good

Aron

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really friendly and the food offering was better than expected. Cocktails were slightly over-priced and the entertainment was disappointing
Stayed 7 nights in Sep 2022

6/10 Okay

DANIEL

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is not a 5 star hotel. Facilities are very old, however, the staff is truly 5 star. So if you don’t mind being away from the city and also don’t mind not having the most up to date facilities, this place isn’t bad. The grounds are pretty and pool area is nice. Gym has broken equipment and also old gear, but it got the job done to help me stay fit. Only 4 sets of dumbbells, highest weight being 30 lbs. breakfast was fantastic.
Stayed 2 nights in Jul 2024

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, property conditions & facilities
The service
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Good hotel - strong 4 star

Really good hotel. Stayed in the executive rooms which were nice with a great view. Staff bring taster pastries to the rooms most days which was nice. All inclusive food was good with a range for everyone. Service was fine, however nothing to shout about apart from executive bar - Betty really stood out and is an asset to this hotel! The walk to the Beach (hotel path) should be paved. It is half paved and not sure why it’s not fully paved to the bridge area. Overall, I would rate this hotel as a strong 4 star, but not 5 star as the facilities that would make it a 5 star (e.g., gym, staff, pools, games room etc.) were either broken (gym equipment) or dirty.
Stayed 7 nights in Aug 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities
The service is outstanding. All the staff amke an effort to ensure your stay is of the higest standard. The food is exceptional - uncredible quality and variety. The hotel is strating to look tired. Panorama Blue rooms bathrooms are not of the standatd you'd epect - old baths with old fixtures. Old sunsbdes with different mattresses is another example of lack of investment.
Stayed 14 nights in Sep 2023

6/10 Okay

Sarah

Liked: Staff & service
Amazing and helpful front desk staff. Nice view from the room- I just wish I was told that there’d be nightly entertainment until late meaning I couldn’t sleep until it was finished. Also - they should stick to traditional Cretan cuisine as their dinner option nightly because it was the best! Didn’t like Asian. Also - pool bar staff (particularly the older woman with dark hair) refused to make freddo espresso multiple mornings in a row when the staff were all drinking them at the same time despite me willing to pay extra. She was rude and actually swore at me in Greek (obviously not knowing I could understand). Didn’t think it was that hard a request seeing as it’s literally some blended coffee over ice. She needs to not be customer facing with her attitude. Front desk staff were all amazing though.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Staff, rooms and food all amazing. We never return to hotels, but this is one we all agreed we would go back to we loved it that much! Our family of 5 (3A, 2C) booked 2 pool rooms. My husband and I were upgraded to the Executive Wing of the hotel upon check in. Lovely and quiet, but we felt we could not make the most of this as we had to go down to our children's room pool or the main pool to spend time with them. If you are a couple or a family with adult children it would definitely be worth paying the extra for the 'Blue rooms' and as a couple would go back. Rooms and common areas absolutely spotless, cleaning staff so lovely and hard working, as were most of the staff that take pride in the hotel. The food quality was fantastic, credit to the kitchen staff; kiddy corner, show cooking, a daily roast, loads of different salads and of course chocolate fountain at dinner. Thankfully the chips 'were amazing' for our fussy 12 year old. Alcohol, soft drinks and cocktails included were great, no complaints. It would great if melon is also put out at breakfast, and dish allergy cards are completed people with food intolerances or allergies could be unwell. Had to ask staff frequently what a dish contained to be safe. We found that the towel rule, although advertised, was not enforced by staff and we found it impossible to find sunbeds at the main pool in the morning, however by afternoon there are plenty. Book it, you will not be disappointed! We will be back :)
Stayed 6 nights in Aug 2023

4/10 Poor

Angelique

Disliked: Cleanliness, amenities, property conditions & facilities
This property advertises as a 5 star and it is far from it, it is a 3 star at best nor is it an all inclusive, it is a SEMI-INCLUSIVE. There is a list of drinks you can choose from and anything beyond that is an extra charge. we couldnt even get a bottle of Radler. Not an all inclusive. We felt we were mislead as people who stay in 5 star properties, we were very dissapointed that this property could get away with labeling itself 5 stars. The photos are misleading, the property is OLD, built in the 70's and very much in need of a makeover. The pool space was very much indicative of this with very dirty crates surrounding the pools and filthy stained beach loungers. It only has the one dining option and the food was very inconsistent. The food service staff we experienced were not pleasant and I had to ask 3 people for a beer to which they all deferred me to someone else, even the manager was dismissive. I asked him if I could have a bottle of beer and he said it wasnt included in my "all-inclusive" and I would have to pay then he never came back with my beer and I saw him doing something else 20 minutes later. The positives were that the view is beautiful, the beds are very new and comfortable and we met a lovely staff member who ended up giving us amazing local recommendations and because of that I wish I could give a better review but the hotel ittself is of poorer quality than 5 star and travelers need to know to manage their expectations.
Stayed 4 nights in Jun 2024

8/10 Good

Anke

Liked: Amenities
Personal war sehr freundlich und kompetent.Haupt Pool war in keinem guten Zustand. Viele Mosaikfliesen fehlten und es hat sich etwas schwarzes an den Stellen und in den Fugen gebildet. Die Liegen waren auch teilweise eher Hängematten. Auch im Badezimmer gab es Schimmel in der Badewanne und im Waschbeckenüberfluss. Das Zimmer war angenehm groß und hatte eine tolle Aussicht. Sehr positiv war auch dass man sich im Restaurant und an der Poolbar auch als nicht AI Wasser nachfüllen konnte. Es hätte in der Beschreibung klarer seien sollen, das man nur einen der Pools nutzen darf. Da es mir nicht klar war fühlte ich mich etwas wie ein Gast zweiter Klasse. Joga und Aqua gym haben Spaß gemacht. Das Hotel hat eine sehr gute Bus Anbindung in die Stadt Chania. Frühstück was mit viel Auswahl und sehr schmackhaft. Pita und Salat am Pool war gut und sehr günstig.
Stayed 4 nights in Sep 2025

8/10 Good

Lilian

Stayed 7 nights in Jul 2025