Caldera Creta Paradise near Platanias Beach offers a peaceful retreat with beach and poolside bars. Enjoy restorative treatments at Evridiki Spa. Active travelers love the volleyball and basketball courts. Free in-room WiFi and scenic terrace views benefit all guests.
Located in Platanias, Caldera Creta Paradise is on the beach. Old Venetian Harbor and Port of Souda are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Agia Marina Beach and Kalamaki Beach. Traveling with kids? Consider Golfland and Limnoupolis Water Park. Visit our Platanias travel guide
Upscale family-friendly resort near Agia Marina Beach
A free breakfast buffet, a beach bar, and a poolside bar are just a few of the amenities provided at Caldera Creta Paradise. With a beachfront location, sun loungers, and beach volleyball, this resort is the perfect place to soak up some sun. Treat yourself to a facial, a body treatment, or a body wrap at Evridiki Spa, the onsite spa. The on-site restaurant, Artemis Main Restaurant, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like basketball and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and a terrace.
You'll also enjoy the following perks during your stay:
2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
Free self parking
Tennis courts, a water park (surcharge), and a banquet hall
Meeting rooms, beach towels, and ATM/banking services
Room features
All 285 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with bathtubs and hair dryers
32-inch flat-screen TVs with satellite channels
Wardrobes/closets, electric kettles, and daily housekeeping
All inclusive details
All-inclusive room rates at Caldera Creta Paradise are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
Land activities
Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis rackets
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Free buffet breakfast available daily 7:30 AM to 10:30 AM
A bar/lounge
A beach bar
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
Artemis Main Restaurant
La Pappardella a la carte
Things to do
2 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Children's pool
Full-service spa
Gym
Library
Mini golf
Tennis
Water park
Family friendly
2 outdoor pools
Arcade/game room
Children's pool
Grocery/convenience store
Laundry facilities
Mini golf
Snack bar/deli
Water park (surcharge)
Conveniences
24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Meeting rooms
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Massage
Spa open daily
Treatment room
Accessibility
No elevator
More
3 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Minibar
More
Air conditioning
Desk
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 1125062
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 6:00 PM
Frequently asked questions
Does Caldera Creta Paradise have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 10:00 AM–6:00 PM.
Is Caldera Creta Paradise pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Caldera Creta Paradise?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Caldera Creta Paradise?
Check-out is at 11:00 AM.
Are there all-inclusive benefits at Caldera Creta Paradise?
Some rate plans available at this property are all-inclusive.
Where is Caldera Creta Paradise located?
Nestled on the beach, this Platanias resort is 0.7 mi (1.1 km) from Platanias Beach and 2.1 mi (3.4 km) from Agia Marina Beach. Máleme Beach and War Shelter of Platanias are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Caldera Creta Paradise Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Stayed for a week in September-October. Good solid breakfast, and plenty if restaurants ro choose feom in the neighborhood. Beach access with dedicated shades and sunbeds. Swimup pool convenient but not heated - colder than the ocean.
Superb staff! They welcomed us with smoothies and refreshing towels at the reception - totally loved it! We liked our swim up, food was good, we managed to get sunbeds by the pool even after breakfast time and it was easy to access buses to Chania. The evening programme wasn’t for us: music, clowns/magic…
Miia
Stayed 5 nights in Jun 2025
6/10 Okay
Verified traveler
May 14, 2025
Disliked: Cleanliness, staff & service
The jacuzzi was not clean. There were no shower gel and shampoo in the room. Staff at reception was impatient and did not explain all of the things to us.
Spent 5 nights at this hotel and when arriving we were surprisingly upgraded to a bigger room with a shared swimming pool and a huge terrace with our own sun beds. Very quiet at the end of the corridor.
The facility closest to the beach feels modern and clean. The rooms (at least ours) was aged and a bit outdated. Yes it was satisfactory clean.
We chose All inclusive and the variety and themes were really good. Lots of gluten free options, and also the kitchen could make other dishes upon request.
We didn’t use the pool area since we had our own, but it was quite small and guests took beds way before opening.
The private beach with umbrellas was nice, but the waves were too high to safely swim but the beach guards were good at monitoring and looking out for the guests.
Enjoyed our stay at Atlantica Creta Paradise in Chania. Especially the hospitality of all the staff. The front office team of Dimitris, Nikos & Olga were super attentive and helpful.
This is a great resort! Nice staff, great rooms, nice pools. The food was excellent! The only thing we noticed were the ants. Many ants, and also in our room.
Henriette
Stayed 4 nights in Jul 2023
4/10 Poor
Ronaldo
Jun 14, 2023
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
The hotel is nice but to may noise from children and the keep housing, everyday I jumped the bed due the high noise in the corridors from children and the guys responsible to the clenan. Is a good place if you have children, not good to rest and relax
Beautiful resort, unfortunately nothing we wanted. According to hotels website it was close to old port. That was not the case. It was 18 miles away!! If you are a family with children wonderful, but not for us.
The place was lovely. Most guests purchase some sort of all-inclusive package for the family and don’t leave the property for anything. That is too bad since there is too much nearby. The hotel was lovely but our air conditioning failed the last night and no one had expertise to fix it. So that was very unpleasant.
Mauvais acoustique entre les chambres très bruyant avec tous les enfants qui pleure
Stéphan
Stayed 4 nights in Sep 2025
8/10 Good
Marielouise
Jul 7, 2025
Dejligt hotel men alt for mange regler
Dejligt hotel men alt for mange regler.
Deres service niveau er ikke speciel god, rigtig ærgerlig for hotellet er virkelig lækker.
Har været her før og denne gang skuffet over deres service niveau
Städningen var bristfällig och dålig.
Checkin tog en otroligt lång tid.
Andreas
Stayed 7 nights in May 2025
6/10 Okay
D
May 25, 2025
Disliked: Cleanliness, staff & service
We hadden de beste kamer met jacuzzi geboekt. Maar deze lekte aan alle kanten, er zaten veel mieren. We hebben sommige dingen zoals kamer schoonmaken
Er zou dagelijks house cleaning zijn en 1x in de 2 of 3 dagen beddengoed. En het bed is maar 1x in de 6 dagen verschoond (na de eerste keer slapen, daarna niet meer) Toen hebben we dit ook 2 keer aangegeven (gebeld en bij de balie) en toen kwamen ze dit de volgende dag doen en waren na 5 minuten al weer uit de kamer. Dit was ook te zien want het was nog steeds niet goed schoon. Ook viel het ons op dat ze bij het verwisselen van de handdoeken, de handdoeken die wij op de grond hadden gelegd, dezelfde hadden teruggelegd maar wel opgevouwen. Dus vieze handdoeken.
We zijn een aantal keer naar de balie gelopen en ze waren aardig, maar er werd eigenlijk weinig actie ondernomen. Want we vroegen ook op de eerste dag of de kamer kon worden omgeboekt en dit zouden ze de volgende dag in de ochtend laten weten door te bellen, maar ook dat hadden ze niet gedaan. Ook jacuzzi 2 keer aangegeven dat deze niet goed werkte (voor de jacuzzi betaalden we een stuk meer omdat we deze graag wilden hebben) en hebben ze ook niks mee gedaan.
Ook was de bar bij het zwembad niet open en wij zaten best afgelegen, dit was ons niet verteld dus we moesten steeds ver lopen. Pas de laatste dag toen wij weggingen, ging deze bar open. Ook waren er bij ons in de buurt werkzaamheden van een zwembad, waardoor wij ‘s ochtends al vroeg wakker werden van de herrie.
Die Einrichtung ist gut und das Personal sehr hilfsbereit und freundlich. Die Zimmer sind ok. Die Betten waren für uns etwas zu weich.
Das Hotel ist stark auf All Inclusive ausgelegt. Die meisten AI Gäste bleiben an den Pools, in der Nähe AI Bars, denn am Strand gibt es nur eine Bar gegen Bezahlung. Für uns positiv, dafür waren mehr Liegen am Strand frei. Die Bars vom Hotel öffnen erst um 10.00 Uhr und der Kaffee aus dem Frühstücksbuffet ist nicht wirklich genießbar. Für B&B bucher ist ein Mietauto zu empfehlen, wenn man in guten Restaurants essen möchte.
Insgesamt waren wir mit dem Aufenthalt zufrieden und wir können das Hotel weiterempfehlen.
Michele
Stayed 7 nights in Jul 2024
4/10 Poor
Max Gunnar
Jul 26, 2024
Liked: Cleanliness, room comfort
Disliked: Staff & service
Fint men otrevligt
Fint hotell, men personalen saknar helt service-tänk och anpassningsförmåga. Hotellet har så många regler att det mer känns som ett strikt sommarkollo. Personalen verkar heller inte ha något emot att säga nej även till dom mest enkla förfrågningarna. Ett hånfullt leende bjöd dom dock gärna på i receptionen när dom märkte hur frustrerad man blev över hur lite hjälpsamma dom var. En gång gav dom varandra till och med High Five’s efter att ha nekat oss att ta emot ett par nycklar som skulle hämtas en timma senare av en bekant.
När städerskan första dagen hade tagit och slängt en hel orökt cigarr från vår balkong, rykte bara receptionisten på axlarna, log och sa ”What can I do about it?”. Man får enbart ett nyckelkort per rum, även om man är fyra som bor i rummet. Det gick inte att checka ut kl 12 istället för kl 11. Det gick inte att få en ny badhandduk om du inte var där på morgonen, även om dom hade flera kvar. Det är inte lov att bada i poolen innan klockan 10 eller efter klockan 18, så morgon och kvällsdopp är bara att glömma. Huvudbaren öppnar inte förens 18:30, dryckesdispensrarna var ständigt ur funktion, dom unga killarna i baren var mer upptagna av att tuffa sig inför varandra än att ge bra service mm mm. Flera av gästerna vi pratade med upplevde det samma som vi.
Bortsett från den slängda cigarren var städerskan den som gjorde det bästa jobbet på hela anläggningen. Så ett fint och fräscht hotell, men inget för dig som vill ha ett trevligt och hjälpsamt bemötande.
Max Gunnar
Stayed 9 nights in Jul 2024
6/10 Okay
Jessica
Jul 23, 2024
Liked: Cleanliness, staff & service
Disliked: Room comfort
Läskmaskinen var konstant trasig och det var omöjligt att få solstolar efter kl 8.00
Jessica
Stayed 7 nights in Jul 2024
8/10 Good
Leif
Oct 15, 2023
Liked: Cleanliness, staff & service, room comfort
Perhehotelli
Lapsiperheelle varmasti hyvä. Koska olemme aikuisia, olisimme voinut valita toinen hotelli.
- liegen am pool waren immer bestzt, obwohl keine leute am pool
- umgebung von hotel noch zuwenig restaurants, bars, eisdielen etc.
- personal im hotel ganz hervorragend, extrem freundlich
Schönes Hotel, allerdings sehr groß . Besonders geeignet für Familien mit Kindern.
Das Hotel liegt direkt am Strand. Bis nach Chania sind es ca.15 km und mit dem Auto ca .20. Minuten Fahrzeit.
Frühstück ist gut. Das Personal ist freundlich und die Anlage sehr gepflegt.
Unser Zimmer lag ruhig, hatte leider nur eine Badewanne mit integrierter Dusche.
Artur
Stayed 7 nights in Jun 2023
10/10 Excellent
Luigi
May 30, 2023
Umgebung und Unterkunft Top jedoch wenn mann keine Kinder dabei hat dann besser nur ein Adult Hotel buchen !