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エコノ ロッジ イン & スイーツの口コミ

2 out of 5
エコノ ロッジ イン & スイーツ
1095 Wayne Ave, Chambersburg, PA

口コミ

5.2
評価 10 - 539 件の口コミ中 60 件が非常に良い" "
評価 8 - 539 件の口コミ中 85 件が良い" "
評価 6 - 539 件の口コミ中 113 件が普通" "
評価 4 - 539 件の口コミ中 99 件が不満" "
評価 2 - 539 件の口コミ中 182 件が非常に不満" "

5.2/10

清潔度

6.6/10

スタッフとサービス

4.4/10

設備とサービス

4.8/10

施設のコンディションと設備

5.0/10

環境への配慮

口コミ

10/10 (非常に良い)

william

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
helpful staff
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Chris

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was BY FAR the WORST “hotel” I have ever stayed at. I travel frequently for work and this has been the worst experience. I get a room and walk in to sticky floors, yellow stained towels and pillow cases, urine on the bathroom floor, & a bug crawled on me within 5 mins of me laying down in the bed. I decide to get in shower to clean myself because I felt dirty and I proceed to notice there is NO HOT WATER! So I take the pictures, pack my things, and go to the front desk to ask for a refund or talk to a manager. When I make it down there was 3 other families, 2 checking in and one comes down to complain about the condition of the room. The Clerk “Todd” I think his name was was very rude and nasty about then entire situation. He says No refund and offers them a “suite” but then says “Don’t use the Hotub, the jets don’t work”. It’s my turn up and I proceed to explain my situation and he instantly get mad and tries to tell me to leave. He says that he is going to call the police and I called for him. He proceed to tell me I am not on the phone and I show him that I was and asked if he would like to speak with them. He YELLS & says “don’t jump over the counter and attack me” and tried to get me in trouble when he claim was false. It makes me look silly but it is very disgusting I wouldn’t let my dog stay in that place and I would post pictures but there is nowhere to post them. DO NOT RECOMMEND!
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Gloria

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 4 泊滞在

6/10 (普通)

kate

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
This property was just okay. The front desk person was very nice and the building is very large. I believe this hotel is just for a sleep and on the road again. Nothing really to get comfy and relax. It’s right off the highway and we didn’t hear any noise and got decent sleep!
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Contessa

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Disgusting and dirty
I was traveling in a snow storm forced off the highway by state police trying to close the highway down. I attempted to stay at this hotel. Todd the receptionist was already annoyed with me because i booked my stay through a third party app. I finally got my key card and I walked through the halls to my room. I walked into a dirty room with dead and living roaches on the floors and walls. The bathtub was dirty. The one picture on the wall had some substance splattered on it. The bed had something crawling on it. I went to the receptionist asking for a refund. He then offered a upgrade to a suite and took me to one of two suites. The cleanliness of these suites were still dirty. Piles of hair on the floor not to mention it was on the same floor and doors away from the previous room. Knowing roaches arent just a one room thing. The receptionist(Todd) then proceeds to say that the housekeepers can't clean every spec of dirt in the rooms, which is their job. He wasnt trying to refund my stay. He called the owner at one point discussing my issues. Todd was very arrogant and he took off to my room to check to make sure my complaint was valid. I may be all over the place with this but Im appalled by his last comment after approving my refund, which was if i want cleanliness then Im gonna pay hundreds of dollars for a clean hotel room. I took pictures and would upload them but this app isnt allowing even though there is a spot to add up to 8 photos
2024 年 1 月に 1 泊滞在

8/10 (良い)

Louise

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
i stayed as a respite halfway on my trip home from North Carolina as I am driving alone. The room was quiet and the bed was very comfortable and gave me the rest I needed to continue my travel. The desk clerks were very courteous and helpful. It was probably because I was tired from driving, but it was difficult to see where the hotel was. The sign was there but i did not notice it during the daytime.
2024 年 1 月に 1 泊滞在

8/10 (良い)

chris

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

2/10 (非常に不満)

Conee

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were given the wrong room key to start. While walking to our room, there were literally roaches walking along with us. We checked out the room before complaining. There were stains or horrifying nature on the floor. Literally… it looked like someone was murdered in there. There were so many different types and colors of hair all over the bedding, it was obvious it doesn’t get changed. Not only that, there was a fecal matter smear across the sheets as well as a blood smear. The room reeked of curry and body odor terribly. There were dead and live bugs everywhere. We went to the desk to show them a video of our room and to request a refund. They stayed a video wasn’t necessary and they knew it was exactly how we stayed and issued the refund…
2023 年 12 月に 1 泊滞在

2/10 (非常に不満)

Taipeng、Long Island City

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

Jonathan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在

2/10 (非常に不満)

Tamara

2023 年 11 月に 1 泊滞在

8/10 (良い)

Karen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Don't like the extra 50 dollar deposit charged and we wanted to switch our payment method and the desk clerk did not do it properly. Room was nice no other issues.

4/10 (不満)

Paul

家族旅行
気になった点 : 施設のコンディションと設備
The towel rack was loose at one end and hanging straight down. Turns out it was installed upside down. I removed it and installed it correctly. Fortunately I had a screwdriver with me. The cover was off of the exhaust fan in the bathroom, which doesn't matter except the dang think rattled so bad you can't stand to run it. One baseboard is pulled loose but that is cosmetic but you might want to have someone fix it. Overall I think I will spent more money and upgrade to better motel from now on.
2023 年 10 月に 1 泊滞在

8/10 (良い)

Colleen

2023 年 9 月に 1 泊滞在

8/10 (良い)

Corwin

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 2 泊滞在
Minaxiからの返信 (投稿日 : 2023 年 9 月 6 日)
Thank you so much.Looking forward to see you again

2/10 (非常に不満)

James

2023 年 8 月に 1 泊滞在

2/10 (非常に不満)

Aaron

2023 年 8 月に 2 泊滞在

6/10 (普通)

SHAUN

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2023 年 8 月に 2 泊滞在

4/10 (不満)

LaTisha

気になった点 : 清潔度、スタッフとサービス、客室の快適度
Not Happy
The room was infested with roaches.
2023 年 8 月に 3 泊滞在

2/10 (非常に不満)

Nelson

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There where roaches in the roomand i have co worker that said he had a mice in his room also.
2023 年 8 月に 5 泊滞在

8/10 (良い)

Shakira

良かった点 : スタッフとサービス
2023 年 7 月に 1 泊滞在
Minaxiからの返信 (投稿日 : 2023 年 9 月 6 日)
Thank you so much .Looking forward to see you

8/10 (良い)

Sue

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 1 泊滞在

6/10 (普通)

rebecca

気になった点 : 設備とサービス、施設のコンディションと設備
Honestly, not much liked. Starting off with $50.00 hold/charge when the room was already paid for. First bathroom visit, moved the shower curtains and a roach ran down the tub. After much fiddling around with the remote, find out it only changes the channel, nothing else. Sign in lobby states breakfast from 6-9. When down at 7 and saw nothing there. No i didn't ask, but wouldn't there be SOMETHING out?
2023 年 7 月に 1 泊滞在

2/10 (非常に不満)

Adam

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Needs attention
2023 年 7 月に 1 泊滞在

4/10 (不満)

Rakeya

気になった点 : 清潔度、施設のコンディションと設備
I booked this property for four nights in the month of July. The check in process went well. However, we were placed on the second floor and there is NO elevator. The room we were put in was not clean. The towels and wash clothes had big blood and dirt stains. The bedding had blood and dirt stains as well. It irritated me that housekeeping thought it was okay to fold these towels and wash clothes and place them in the room when the dirt and large blood stains are clearly there and coil not be missed. The towel was folded up in such a way that these stains were not visible unless you unfolded it. I did request new towels, washcloths and bedding from the front desk and they did bring some to the room. When I showed the front desk clerk the condition of the bedding and towels/washcloths all she said was “I’m sorry”. There is no iron or blow dryer. The toilet had old urine stains around the rim. The ceiling above the toilet in the bathroom was leaking from the rain so some of our items and tissue got wet. The room smelled old and moldy. I requested another room on the lower floor and was given one. The new room smelled cleaner and looked better but the bedding and towels were not the cleanest. The hotel overall is in need of major upgrades and cleaning. I would not recommend for anyone to stay here unless you absolutely have to but even then think twice.

2/10 (非常に不満)

Douglas

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room was in disrepair. The towel rack had been ripped from the wall. A strip of baseboard molding was ripped from the wall. I received no maid service for my first night of my two day stay. No plastic bag for the ice bucket - unsanitary. TV remote was taped together. The second morning of my stay, the maid came to clean my room and woke me up at 8:30 AM.Dirty bathroom floor.
2023 年 7 月に 2 泊滞在

8/10 (良い)

Scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The price
2023 年 7 月に 1 泊滞在

6/10 (普通)

Nelson

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I got put in room and then got tranfer to another room and that room had roaches.
2023 年 7 月に 7 泊滞在

6/10 (普通)

Giviti

2023 年 7 月に 1 泊滞在

4/10 (不満)

Ali

出張
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス
This is the third time I stay at the hotel, and the worst time I need attention or cleanliness of the room
2023 年 7 月に 3 泊滞在

6/10 (普通)

Jennifer

気になった点 : 施設のコンディションと設備
Pool wasn't open, outside doors left unlocked.
2023 年 7 月に 3 泊滞在

10/10 (非常に良い)

Leosoni、San Juan P.R

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Todo muy bien con la reservas
2023 年 7 月に 2 泊滞在
Minaxiからの返信 (投稿日 : 2023 年 7 月 18 日)
Thank you so much for your response.Looking forward to see you.

6/10 (普通)

michel

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Room was very good. But the rest of the hotel is in need of major renovations.
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Carol

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good rest stop
Even though they are newly opened the room was comfortable and clean.
2023 年 7 月に 1 泊滞在
Minaxiからの返信 (投稿日 : 2023 年 7 月 15 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Inn & Suites.Looking forward to see you.

2/10 (非常に不満)

Sandy

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 1 泊滞在

8/10 (良い)

Tiffany

2023 年 7 月に 3 泊滞在
Minaxiからの返信 (投稿日 : 2023 年 7 月 10 日)
Thank you for your response.Looking forward to see you again.

2/10 (非常に不満)

Bin

2023 年 7 月に 2 泊滞在

10/10 (非常に良い)

Annmarie

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Property is under renovation. Limited rooms available. Staff did upgrade my reservation to accommodate my party of 1 adult with 3 children under 13.
2023 年 7 月に 1 泊滞在
Minaxiからの返信 (投稿日 : 2023 年 7 月 5 日)
Thank you so much for your response and looking forward to see you.

2/10 (非常に不満)

Lea Ann

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 2 泊滞在

8/10 (良い)

Melissa

2023 年 6 月に 2 泊滞在
Minaxiからの返信 (投稿日 : 2023 年 7 月 5 日)
Thank you so much for your response and looking forward to see you.

6/10 (普通)

Jared

カップルで旅行
It was just old and dingy. In disrepair. Broken locks on entries. There was a breezeway full of broken furniture and an old toilet. Our room was ok, but lots of hair in the bathroom, just not great. The bedding was clean.
2023 年 6 月に 2 泊滞在

6/10 (普通)

Stephenie

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
We picked this place for the price on a cross country motorcycle trip. It was a bed and a shower. It wasn’t bad, the hotel was still renovating as we were there. They hadn’t started the breakfast yet. Our room was completed but obviously they hadn’t walked through yet. The trim was pulling away from the wall and there were spots the painters missed. But it was a safe place to layover for the night and close to some decent restaurants. Overall it was a good stay.
2023 年 6 月に 1 泊滞在

4/10 (不満)

John

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Property sold out for this period. Given room in Smoking area. AT check inother patrons were requesting to leave because of roaches. Challenging experience!!!!
2023 年 7 月に 1 泊滞在

2/10 (非常に不満)

Chris

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My girlfriend and I came to stay and we were here a few hours and saw roaches, tried getting a refund and they said we’d have to wait until Monday to get the menu refunded when I paid in cash and they said I’d have to come back and get the money, like I don’t live anywhere near here and am not trying to drive all the way back here
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Larry

2023 年 6 月に 1 泊滞在

8/10 (良い)

peggy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
What I didn't like. I asked the desk about my receipt for the stay. Told me I would receive from a third party I called Expedia, they called the Hotel as of yet I have not received my receipt for my stay.
2023 年 6 月に 1 泊滞在

2/10 (非常に不満)

Constance、The Woodlands

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Upon checkin requested 1st floor due to injured knee (no elevator) -- got room AC not working -- requested new room -- got a room on 1st floor - room dated - roaches - worn out towels - upon checking out -told clerk about roaches - apologies and would notify management -- upon leaving other guests also confirmed roaches in their rooms, too
2023 年 6 月に 1 泊滞在

8/10 (良い)

Jodie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 2 泊滞在
Minaxiからの返信 (投稿日 : 2023 年 6 月 27 日)
Thank you for your response. Looking forward to see you again.

8/10 (良い)

Leon

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
No breakfast. Just coffee. Sign said 6 to 9. Arrived by 8 each morning only coffe available.
2023 年 6 月に 3 泊滞在
Minaxiからの返信 (投稿日 : 2023 年 6 月 27 日)
Thank you for your response.We are working on it. Looking forward to see you again

2/10 (非常に不満)

Maria D

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
I am very upset at the fact that they don’t inform us that there is no pool or restaurant available. So to me it’s false advertising because that was the inly reason why I decided to pay more money for my stay. Very disappointed!
2023 年 6 月に 1 泊滞在