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"Strategic location. Within walking distance to shops and eatery. Hotel has private parking lots. Accessable basement carpark. Friendly hotel staff. "

"close to amenities no free car-parking facility no elevator to upper storeys"

"The only elevator still in operation function since 1963. for 4th storeys Hotel building. Good Telco signal as transmiting station at root top. "

"We had already managed our expectations for this hotel in the small town of Kluang but it’s way worse. Both of the rooms were dusty especially the toilet doors and the bed headboards which looked like they hadn't been cleaned in ages. The four walls were peeling. And don't even get me started on the cockroaches! Some of the rooms didn't even have windows! Save yourself the horror and stay far away from this place."

"Highly recommended "

"Berpatutanlah dengan harganya. Betul-betul di pusat bandar. Kedai makan pun banyak disekitar. Berhampiran sangat dengan terminat bas. Bank pun dekat. Shopping complex pun walk distance dan bersebelahan. "

"size room so big. got 2 queen bed. still got a room for solat . clean toilet. near to family mart , zus coffee, easy to get food and amenities"

"This hotel is a plain Jane, a place to sleep only. The bed was adequate. You cannot even relax in the room as there was only one chair. We were in a "deluxe room". That's a stretch. The bathroom is a simple as they come, with the very basics. There were no shelves for you toiletries. But the shower was large. The hallway was very sparse. The elevator service was good but has no ventilation, very stuffy and smelly. There was loud music and radio on our 3rd floor. The only bright spot is the lobby which was very nice and welcoming. Sorry, I don't think I am coming back. "

"The Imperial Hotel has a convenient location within walkable distance for a few places of interest in Kluang, such as the Street Art and the Railway Station. The room is cozy with nice hot shower and new water kettle. The staff are very friendly and helpful. "