「I stayed at this property from 3/23/23 to 3/28/23 when i was on my way to rhe property i called owner to meet us whoever answered was very rude and not customer service friendly then i was given a number for house manager who saved the day Mr. Anderson was the best great customer service he immediately came to meet me i was so angry and tired but Mr. Anderson made me smile. I hope Mr. Anderson trained the other staff to be kind and a problem solver thanks for a wonderful stay Mr. Anderson and...
「The management team was awesome, the AC didn’t work in the main room on the first night but Ms Vicki made sure that I didn’t go a second night without it.」
「The owner Suzanne is very personable & welcoming. She lives on the property & the apt is at the lower level with an independent entrance. The space is nicely done & a practical kitchen, & seating area. She had some supplies in the kitchen which were very thoughtful -esp if you are on the road eg milk, cereal, sugar, salt etc
The grounds are quite lovely - a nice garden with flowers, ferns, Orchids & tropical fruit trees,
You are free to walk around & help yourself to fruit if u want to. The...
「his is an amazing small boutique hotel in the heart of new kingston with superior guest service at every encounter.
Rooms are well appointed with comfortable beds and very clean. My little one & I enjoy the beautiful pool area with the large lounger day beds. The decor with reggae inspired artwork throughout the hotel is something to talk about. Food is amazing with the most attentive servers...Cecile, Garnett, Tanisha, Kadian namely. Moya & Camille at front desk are great.
I did miss the warm...
「First time we stayed here in March water went away for 4 hours. We are back and they installed a backup system. These folks care about giving the guest a good experience and it shows. We will go back next year.」
「The upfront communication was above average. The host helped us to arrange airport transfer. The apartment was clean, and the view it lovely especially at night. 」
「The apartment was clean to the point of sterile. The manager was punctual, polite and a professional. The apartment was close to where I needed to be and the security guard was pretty helpful in helping us to find local places to eat. Good experience. First time in Kingston」
「This is a great place for anyone who likes their privacy. They have all of the amenities and the apartment was is in a nice community. Highly recommended!」
