カタニアの ゲストハウス

「The staff were so, so helpful in trying to make sure everything was ok after multiple flight cancellations. They were wonderful.」

「Clean and great check in instructions. 10 mins walk to the centre 10 mins walk to train station. Great base for 26 hours in Catania. Checked in early when asked and left baggage in the morning and collected on way to station. Thank you Valeria 🙏 💫 」

「Beautiful location, Bed wasn't very comfortable as it seemed to sink in the middle at a slant and the tub had some minor leaking at the base when we tried to fill it so we weren't able to use the jacuzzi. Owner was great and responsive and accommodating with bag storage and early check in.」

「The room was clean, but nothing special. The street was very narrow with no place to walk and not convenient to get anyway, thus limiting food choices as well. The host did not provide any information for where to get public transportation or food. We arrived at the hotel at check-in time by taxi, and were stuck the rest of the day and night, with nothing more than a deli and pizzeria on a busy, narrow street with no sidewalk. My sister complained to the host via text messages. The host did try...

「のんびりと観光しながら向かおうと思っていましたが、到着時間を何回も聞かれ、観光しながらのメールのやり取りにはまいりました。また、時間を指定されたため、観光の途中で予定を変更してチェックインしに行かなければならず、その後同じ場所に戻りと、時間を無駄にしました。短い観光時間の中でそのようなやり取りに時間を取られ、もったいなかったと思っています。また、それ以降スタッフは見なかったのです（携帯チャットのやり取りになるようです）。 　部屋は広く綺麗に整えられていましたが、暖房が効かず、滞在中ずっと寒さに耐えなければならず、次の日には風邪を引いてしまいました。 　場所も観光スポットから遠く（バスで30分くらい）、不便でした。」

「La localisation est vraiment excellente. La chambre était plus petite que ce à quoi nous nous attendions. L'arrivée a été compliquée, l'hôte est arrivé en retard et ne répondait pas à nos messages concernant notre heure d'arrivée. Il ne nous a aussi pas redonné le change de la taxe de la ville (pas un gros montant, mais quand même). C'était très peu professionnel comme fonctionnement. La propreté et l'état des lieux sont corrects, mais avec les commentaires très positifs, on s'attendait à...

「Very disappointing experience. The room looked similar to the photos, but the outside of the property and the overall hotel were nothing like I expected. The worst part was how I was treated. Staff knocked on my door, yelled at me, and threatened to call the police if I didn’t leave. I had planned to stay another night, but after being treated that way, I left instead. I travel all over the world because as a pilot, so I stay in hotels almost every day , This was one of the most unprofessional...