Castelsantangelo sul Nera Vacations from ￥290,136

Beautiful safe but u need to taxi to go into town centre

Great grounds, lovely bedroom with character. Very peaceful also

Small but comfy room. Excellent location. Bi e breakfast. Friendly staff.

We were excited for the theme of the hotel, and the breakfast in the mornings were incredible! Massive buffet with huge assortment of foods, many chocolate themed. Also lots of space for everyone to sit, not cramped at all. The decor in the rooms was fine, but a bit dated. We ate at the restaurant for supper on the first night (we were there two nights), and while the food was excellent, the service was a disaster! The dining room was only open from 7:30pm-9:30pm so it was a flurry of guests to be seated and served all in that time and only two servers were working. I have to assume that they were short-staffed due to illness or someone not showing because there was no way this was enough staff for the number of people. I applaud the efforts of the staff for trying hard but it was pure chaos. We found the front desk staff to be okay, but the few times we approached them (asking for information etc) we felt we were inconveniencing them. They were polite thought.

Overall a really wonderful property, in a perfect location, with excellent staff, clean and spacious rooms, a lovely breakfast, and nearby garage parking. We'd absolutely return. However, a quick note to management regarding major roofing construction taking place directly outside our window beginning each day at 8:00a. This was never mentioned to us and absolutely should have been. Of course we recognize the hotel has no control over neighboring work, but it at least deserved some sort of notification or recognition to guests before arrival. Or perhaps an offer of a different room without men yelling to one another first thing in the morning and working literally inches from us, looking in our window. No privacy, no chance to sleep in on holiday. Management should have been honest and communicative in this instance rather than ignore it and hope we didn't care. Hopefully other guests weren't equally affected. We recommend travelers ask the hotel before booking if they can expect this same possibility as management may not be as responsible as expected for this level of boutique property.