Castelnuovo d'Elsa Vacations from ￥254,496

The staff are friendly , breakfast is good. The only thing is the bathroom shower area is so tight in a corner n water supply is quite low.we wished we had a window that can be open. But overall its not too bad

hotel position superb easy access to city and dining options. Rooms clean and plenty of hot water in shower. Let down only by location of breakfast room which is a walk through from reception and the buffet breakfast which was very limited.

The staff is so helpful especially the front desk . He’s friendly , polite , have a nice smile despite asking several favor . The breakfast is very good . They have delicious home made pastries and bread . They cook the eggs , any preference as part of the free breakfast . They have freshly squeezed orange juice , which is not common now a days in European hotels. They used to , but a lot of the hotels omit that now . They give you now box orange , which is not good for you

The property was beautiful. It was in a great location. The staff was nice. The front desk would not let us check in early even with extra payment.

Staff were friendly. Close to train station & centre. 3rd floor room with no lift with suitcases wasn’t ideal but manageable. The breakfast area a bit cramped. Our in room safe didn’t work- told the staff but it wasn’t repaired during our 3 night stay. Also no replacement of tea & coffee or water in the room during our stay. Overall good as long as you can handle stairs. Great location for exploring.