Castello di Cisterna Vacations from ￥211,008

Room was clean and staff was very helpful!

A lovely hotel very close to Pompeii attractions. Staff are excellent very friendly and helpful. Parking is safe in gated car park. The hotel is very clean. Breakfast had several options including cakes, cereals yoghurt and hot savoury

This hotel is comfortable and clean. The reception and breakfast staff were very helpful and friendly. The location is very near the central train station. While our room was spacious and comfortable, the door to an adjoining suite allowed so much noise - we could hear the neighbours as if they were in our room. Additionally, we were given a mini-bar price list, but no actual fridge in the room. They also have a rule of not bringing any food back to your room! The safe also did not work. There was a split of AC/heat, a large closet and desk. The bed was comfortable. The breakfast started at 8am. It consisted of very tasty pastries, yoghurt, and cereal in a nicely decorated room by reception. I would recommend the hotel as a clean, comfortable place to stay but definitely minimalist. And perhaps other rooms are better sound-proofed than ours was...

Bar staff were very rude to our group. We are Americans that were staying on the hotel. Staff waited on all other guests before us.

I would rate this hotel as a 4-star property rather than a 5-star. The rooms feel somewhat dated and do not meet the quality typically expected of a five-star hotel. However, they do meet the expectations of a solid four-star hotel overall.