6/10 (普通)
Dlawar H.
2025 年 5 月 26 日
Not everyting stated on the advert
We stayed at this property recently and, unfortunately, had some unexpected issues. After arriving, the owner informed us that we would need to pay extra for electricity if we used the air conditioner. This was not mentioned in the listing, which clearly states that the property has air conditioning, there should have been a clear note that it's charged separately. And the air conditioner was not working in of the room, so we end up putting all my 3 children to sleep in the leaving room where we use the fire as we use the chimney at night.After we left the owner also asked us to pay an additional cleaning fee due to the condition of the kitchen and a bedsheet that had a some small bloodstain from my son's bleeding leg. However, we left the kitchen tidy, with all rubbish placed in a bag. There were no instructions on where to dispose of the garbage, and in any case, cleaning should be included in the rental, just as it is in hotels and many similar properties we've stayed at across Europe.On first morning the owner led us to the villige the road was muddy, and steep which resulted in us getting stuck for several hours. The road access to the property is difficult and should be taken into consideration by future guests.Overall, I feel the extra charges should be clear on the advert and lack of transparency were disappointing. It’s important that all additional costs and road conditions are clearly stated in the listing so that guests can make an informed decision.
Dlawar H.
2025 年 4 月に 7 泊滞在