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Hotel Casa Castel

3.5 star property
Travelers relax by the inviting pool or enjoy breakfast with stunning Manga views at this welcoming Cartagena de Indias retreat

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Hotel Casa Castel in Cartagena de Indias offers a perfect base with a rooftop terrace showcasing breathtaking views. Guests enjoy complimentary breakfast, cool off in the outdoor pool, and get help exploring nearby attractions from the 24-hour front desk and concierge team.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
130001, Cartagena, Calle 25a No. 21a - 72, Manga Av. De la asamblea

What's nearby

  • Cartagena Fishing Club - 11 min walk - 1.0 km
  • Port of Cartagena - 11 min walk - 1.0 km
  • Cartagena de Indias Cruise Terminal - 14 min walk - 1.2 km
  • Cartagena de Indias Convention Center - 9 min drive - 3.4 km
  • Clock Tower - 9 min drive - 3.1 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 19 min drive

Restaurants

  • ‪Emperador King - ‬7 min walk
  • ‪Verona Pizza Bar Restaurant - ‬3 min walk
  • ‪Koi Koi Sushi - ‬7 min walk
  • ‪Restaurante Mabare - ‬8 min walk
  • ‪Mexcal.taqueria - ‬4 min walk

About this property

Hotel Casa Castel

Hotel near Cartagena de Indias Convention Center
Consider a stay at Hotel Casa Castel and take advantage of free cooked-to-order breakfast, a rooftop terrace, and a garden. Free in-room WiFi and laundry facilities are available to all guests.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Luggage storage, tour/ticket assistance, and a 24-hour front desk
  • Concierge services
Room features
All guestrooms at Hotel Casa Castel have perks such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets and daily housekeeping

Similar properties

Property grounds
Edificio El Nuevo Conquistador Apto 612 Barrio El Laguito
  • Pool
  • Kitchen
  • Air conditioning
  • Parking available
8.0 out of 10, Very Good, 3 reviews
Edificio El Nuevo Conquistador Apto 612 Barrio El Laguito

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour pool access
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 8 and April 9.
The property will be renovating from November 28 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
24-hour pool access
Only registered guests are allowed in the guestrooms

Property is also known as

Castel Cartagena
Hotel Castel Cartagena
Hotel Castel Cartagena HMC
Hotel Castel HMC
Castel Cartagena HMC
Castel HMC
Hotel Casa Castel Hotel
Hotel Casa Castel Cartagena
Hotel Castel Cartagena by HMC
Hotel Casa Castel Hotel Cartagena

Frequently asked questions

Does Hotel Casa Castel have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Hotel Casa Castel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Casa Castel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Casa Castel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Casa Castel located?

Located in Manga, this hotel is within 1 mi (2 km) of Santa Cruz Marina and Cartagena de Indias Convention Center. Cartagena Fishing Club and Port, Fortresses and Group of Monuments are also within 15 minutes.

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Reviews

Hotel Casa Castel Reviews

8.2

Very Good

9.0

Cleanliness

8.0

Location

8.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 49 out of 100 reviews
Rating 8 - Good. 27 out of 100 reviews
Rating 6 - Okay. 10 out of 100 reviews
Rating 4 - Poor. 6 out of 100 reviews
Rating 2 - Terrible. 8 out of 100 reviews

Reviews

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Dec 2025

10/10 Excellent

Arlyn, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities
I love the service, the room was nice and clean. Wife not so good. But is ok.
Stayed 1 night in Jan 2021

2/10 Terrible

Raiza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendable

Nunca abrieron la puerta nos quedamos hasta media noche, fue una experiencia muy triste, teníamos mucha ilusión de conocer Cartagena pero nos dejaron en la calle y cobraron 40 dólares de mi tarjeta, espero que no le pase a nadie esto.
Stayed 1 night in Jan 2021

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessoal muito respeitoso e amavel. Excelente cafe da manha. Boa localizacao em uma rua sem saida no bairro de manga. Bem perto da cidade murada e Castelo San Felipe
Stayed 5 nights in Dec 2020

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Castel Manga Cartagena Colombia

Super clean hotel very nice employees well situated in the safer Manga area
Stayed 6 nights in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
I had a room with leaking shower and vanity. Also they were renovating the plumbing while I was there so I had a lots of interruptions. My score would have been higher because I loved the castle design. Check in was slow. Breakfast was good. Tv had plenty of channels. The pool was Devine. In a quieter location so it suited me. Bed was adequate. Restaurants close by.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were very nice
Stayed 1 night in Feb 2020

2/10 Terrible

Clara Esmeralda

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

La atención al cliente debe mejorar

La atención del personal no es la adecuada, ya que la recepcionista no suele dar soluciones, no cumplieron con el traslado del aeropuerto que estaba contratado, no permitieron usar la piscina. No recomiendo usar el hotel
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, muy agradable el sitio y su ubicacion ideal. Recomendado!
Stayed 3 nights in Nov 2019

8/10 Good

raymond, sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their homemade breakfast and big room and big bed
Stayed 2 nights in Nov 2019

8/10 Good

Paúl

Liked: Cleanliness, property conditions & facilities, room comfort

artagena...:)

El hotel se encuentra en una buena zona lo que nos facilito tener fácil acceso, tiene instalaciones aceptables, el desayuno rico, lo malo es que la piscina estaba sucia y había muchos zancudos.
Stayed 2 nights in Nov 2019

4/10 Poor

yirleny andrea

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Me robaron cosas de la maleta

Estuvimos solo la noche de 1 de noviembre y la mañana del 2 de noviembre. En general la relación precio/calidad es adecuada, pero lamentablemente me robaron de la maleta una muda de ropa nueva y una crema de manos. Estoy segura que fue en el hotel porque fue en el único lugar donde la maleta estuvo sin seguro. No pude dejar el comentario antes porque estaba sin internet.
Stayed 1 night in Nov 2019

2/10 Terrible

Rodrigo

Disliked: Staff & service, property conditions & facilities, room comfort

Mudaram a gente de hotel

Nem chegamos a entrar no quarto, assim que chegamos na recepção fomos informados que o hotel estava com problemas, e nos enviaram para outro hotel que fica muito longe, queríamos ficar em manga porque vamos fazer um cruzeiro, mas nos mandaram para Marbella perto do aeroporto O hotel que nos mandaram era muito bom, o problema foi só esse inconveniente de ter que trocar de hotel, e nem nos mandaram nenhum email ou mensagem avisando.
Stayed 1 night in Oct 2019

8/10 Good

David, New Jersey

Liked: Staff & service, property conditions & facilities
Friendly and helpful staff, good restaurant recommendations, and delicious homemade breakfast
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Had issues with booking this property and then they sent me in circles trying to cancel it and get my money back. Long story short, didn’t get my money back. They did communicate with me in a somewhat timely fashion though. Didn’t stay here though, so I can’t comment on anything related to that.
Stayed 2 nights in May 2019

10/10 Excellent

Griss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion y lugar muy acogedor. La limpieza muy bien y las habitaciones con espacio suficiente el desayuno muy rico
Stayed 3 nights in May 2019

10/10 Excellent

Victoria, Ciudad de México

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel pequeño pero tiene todo, muy cómodo, regresaría ahí
Stayed 3 nights in May 2019

6/10 Okay

NG

I was only staying for one night. When I arrived at the hotel I was told that there was a problem with the AC in my room and there were no more rooms so they sent me to another hotel that they paid for. I wish I could have stayed at this hotel because it seemed very nice and the surrounding area looked pretty interesting as well.
Stayed 1 night in Apr 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El lugar ideal

Muy buena atención, bien ubicado y comodo, no dudo en recomendarlo!
Stayed 1 night in Mar 2019

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo custo benefício

O hotel está a 5 minutos do centrinho de Getsemani e uns 7 minutos de carro até o portal do relógio. O que da em torno de 20 a 30 minutos caminhando, que foi o que eu e meu namorado fizemos nos 3 dias que ficamos lá. Para o aeroporto usamos o app InDriver (tipo Uber que funciona muito bem lá e é mais barato). Ficamos no quarto 1 e, apesar, de ser o primeiro do corredor, não tivemos tanto problema com barulho de gente passando pois acordavamos cedo. A cama e travesseiros bem confortáveis. O quarto extremamente espaçoso assim como o banheiro. Pontos a melhorar: saída de água quente da ducha era muito pouco, pintura no teto, alguns móveis que estão meio velhos, deixar pelo menos 2 rolos de papel higiênico no banheiro (eu e meu namorado estavamos gripados) e limpeza pois havia fio de cabelo na pia do banheiro e chão do quarto. A piscina era muito gostosinha. O café da manhã era feito na hora e você tinha que escolher 1 das 4 opções: ovo frito ou ovo mexido com pão de forma, sanduiche de queijo e presunto, waffle ou cereal, alem de café, leite, suco e frutas. O que achei meio chato pois tem gente que gosta de repetir ou comer algo salgado e doce. Mas depois de 5 hospedagens diferentes na Colombia, vi que todos os lugares eram restritos assim
Stayed 3 nights in Mar 2019

8/10 Good

Liam, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable with a very poor breakfast

Lovely small hotel. Very clean and friendly staff. Only criticism would be the quality of breakfast which was very poor with limited choice to choose from.
Stayed 3 nights in Mar 2019

8/10 Good

Joen

Liked: Staff & service, room comfort

Quiet stay from the business of Cartagena

Quick one night stay. Quiet area, friendly staff, comfortable room. Bathroom needs to be upgraded.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff were helpful and friendly. The room was perfect in size and the bed really comfy. Although the hotel is not centrally located, the taxi rides were short and inexpensive. I loved the neighborhood, though, as I could walk to get some delicious lattes at a local coffee shop and able to pick up a few needed items at the local market. I would quite happily stay here again, anytime. Thanks to the staff for watching over this 81-yr-old solo traveler.
Stayed 6 nights in Dec 2018

4/10 Poor

Deniz

Disliked: Staff & service, room comfort
Very disappointing stay. Walls are paper thin and you are even able to hear the person at the front desk receiving a text message from inside your room when you’re trying to sleep. Bring ear plugs. Tried asking the front desk person a question but they didn’t speak English. Breakfast was good. It was fine for the price but would not come back.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Nice small hotel in an old villa. New ac in the room. Friendly staff but no restaurant recommendations. There is not much around the hotel in terms o services.
Stayed 1 night in Dec 2018